• 제목/요약/키워드: reputation

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Design of Reputation-based Service Repository supporting Service Reservation (서비스 예약 기능을 지원하는 평판 기반의 서비스 저장소의 설계)

  • Na, Sung-Jun;Choi, Kee-Hyun;Lee, Seung-Hyun;Shin, Dong-Ryeol
    • Proceedings of the IEEK Conference
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    • 대한전자공학회 2008년도 하계종합학술대회
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    • pp.689-690
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    • 2008
  • In this paper, we analyze the DF's problem and propose the solution. We describe the service reservation and Reputation function for searching these services for late registration. Reputation function assume the presence of other agent who can provide ratings for other agents that are reflective of the performance or behavior of the corresponding agents.

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A Empirical Study on the Satisfaction and Loyalty on the Service Store of Korean and Chinese Customer (한.중 고객의 서비스 점포에 관한 만족과 충성도에 관한 실증적 연구)

  • Park, Sang-Sun;Jin, Jae-Seong
    • International Commerce and Information Review
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    • 제10권2호
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    • pp.433-453
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    • 2008
  • Customer satisfaction and loyalty are becoming an increasing salient topic in many firms and in academic research. This study places significance in establishing corporate marketing strategy via analyzing and understanding purchasing by Korean and Chinese customer, especially those for service store, who serve as the core in marketing activities. To objectives of this study are to investigate which antecedent variables have significant effects on consumer perceived satisfaction or loyalty and to examine whether these factors have differences between Korean and Chinese customer. To test the hypotheses, such antecedent variables as the product quality, service quality, store reputation, store image. All variables are significant factors in both Korean and Chinese customer. Under the current increasingly rapid competitive market, product/service quality, store reputation/image can provide customer satisfaction and loyalty, can generate continual customer expansion of current customer through the reuse intention and can contribute to the expansion of new customers.

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Research Productivity of Graduate Students in GPF program of Korea

  • Kim, Ki-Hyoung
    • Asian Journal of Innovation and Policy
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    • 제3권1호
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    • pp.72-93
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    • 2014
  • This study analyzed the factors that influence the research productivity of 236 graduate students who are funded by the Global Ph.D. Fellowship Program of the National Research Foundation of Korea. Research productivity was measured by the number of SCI publications, and the explanatory factors are the demographic factor, the financial factor, the reputation of institutions and the supervisor factor. This study included 2 indices such as the reputation of institutions and the research productivity of supervisors to check the halo effect unlike other studies. Results are as follows: 1) no gender difference, 2) better performance by younger age group, 3) no difference even if the students are additionally funded by other research support programs, 4) no halo effect by the reputation of institution but rather better performance from low ranked universities, 5) and a positive halo effect by supervisors.

A Study on the Relationship Factors Between Buyer and Seller in Industrial Market (산업재 시장에서 구매자와 공곱자간 관계형성 요인에 관한 연구)

  • Lee, Seung-Hui;Kim, Hye-Gyeong
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2005년도 추계학술대회
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    • pp.255-271
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    • 2005
  • This paper aimed to exam core factors of the relationship factors and analyze their effects on structural bonds and social bonds. And this paper analysis structural bonds and social bonds effects on relationship commitment. To accomplish this purpose, this study examined previous studies and summarized core factors of the relationship making. The result of this study are as follow: First, we examined that 6 factors-tech-shared, product characteristic, transaction specific asset, reputation, trust, communication-were relationship factors of buyer-seller industrial market. Second, it is shown that tech-shared, product characteristic, transaction specific asset factors have a positi-ve influence on the structural bonding. Third, it is shown that reputation, trust, communication factors have a positive influence on the social bonding. Fourth, it is shown that structural bonding, social bonding have a positive influence on the relationship commitment.

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Fuzzy Trust Evaluation Model for Virtual Telecare Team (가상 텔레케어 팀을 위한 퍼지신뢰평가 모델)

  • Lee, Kyung-Huy;Kim, Hyo-Joong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • 제32권2호
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    • pp.112-119
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    • 2009
  • Telecare, one of the e-healthcare services with lCT, is a promising technology which aims to monitor the state of patients and then provide the medical services appropriately in remote sites. Virtual telecare team based on the concept of virtual collaborative teams which consist of a patient, a doctor, and a telecare team, operates on a temporary basis in need. Reputation, which means the degree of a patient's belief to a doctor in consideration, is the most important factor to make the virtual telecare team trustable. In this paper, we propose the fuzzy reputation model of a virtual telecare team, which is a reputation-based trust model based on fuzzy set theory. An illustrative example is also given in order to show the applicability of the model to the concept of a virtual telecare team.

Determinants of Online Price Sensitivity Using Web Log Data (웹 로그 데이터를 이용한 온라인 소비자의 가격민감도 영향 요인에 관한 연구)

  • Jun Jong-Kun;Park Cheol
    • Journal of Information Technology Applications and Management
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    • 제13권1호
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    • pp.1-16
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    • 2006
  • This paper empirically analyzed consumer price search behavior using Web log data of a Korean web site for price comparison. Consumer click-stream data of the site was used to test the effects of price level, product category, third party certification, reputation of retailers on click behavior. According to the descriptive statistics, 67.4% of shopbot users clicked the offer which was the lowest price returned in a search. We found that third party certification and reputation of retailers were significant determinants of clicking the lowest priced offer from legit analysis. We also applied Tobit regression analysis to estimate the price premium of the two determinants, but only reputation of retailers was found to have price premium of 4.9%.

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The Mediating Effect of Corporate Reputation between the Organizational Slack and Corporate Performance in Venture SMEs (벤처중소기업의 조직여유와 기업성과간의 관계에서 기업명성의 매개효과 연구)

  • Bae, Hoyoung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • 제10권2호
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    • pp.17-25
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    • 2015
  • This research is to analyze the mediating effect of corporate reputation between the organizational slack and corporate performance in venture SMEs. That is, after controlling the firm size, firm age, social capital, environmental uncertainty, we test three hypothesis. First, we test the hypothesis that organizational slack has a positive effect on corporate reputation. Second, we test the hypothesis that corporate reputation has a positive effect on corporate performance. Third, we test the positive mediating role of corporate reputation between organizational slack and corporate performance. For this research, we administered the questionnaire surveys, and got the 250 effective data(companies) of korean venture SMEs. We use SPSS 18.0, and analysis the validity, reliability, correlation and multiple regression analysis of research model. As a result, we can find the three meaningful results. First, organizational slack, especially not absorbed slack but unabsorbed slack, has positive effect on the corporate reputation. Second, corporate reputation has positive effect on corporate performance. Third, corporate reputation has mediating effect between organizational slack, especially not absorbed slack but unabsorbed slack, and corporate performance. Although this research has some limitations of generalization because of the limited size of samples, we has meaning information related to the venture companies in the academic and business field.

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K-POP fandom and Korea's national reputation: An analysis on BTS fans in the U.S. (K-POP 팬덤과 한국의 국가 명성: 미국의 BTS 팬 중심 분석)

  • Soojin Kim;Hye Eun Lee
    • Journal of Public Diplomacy
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    • 제3권1호
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    • pp.1-19
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    • 2023
  • Objectives: This study aims to discover how the spread of K-POP and the diversification of the Korean Wave affects Korea's national reputation. K-POP stars are diversifying their interactions with fandom by creating an online space to consume various products and services related to their stars and engage in fan activities. Because of this, this study aims to examine the relevance of K-POP to national reputation through a parasocial relationship with K-POP stars by fandom forming a community and utilizing media. Methods: An online survey was conducted in English using the Amazon survey company Mechanical Turk for BTS fans living in the United States. A total of 195 people's data, excluding incomplete responses, were used for the analysis. Results: It was found that BTS fans' social media participation activities themselves did not directly affect Korea's national reputation. But the mediating effect of BTS fans' parasocial relationship was found. That is, BTS fans' social media participation activities had a positive effect on their parasocial relationships with BTS which in turn had a positive effect on their national reputation. Conlusions: The use and participation of BTS fans in social media in Korea's national reputation has no significant effect on itself, but it has been found that it affects the national reputation through forming parasocial relationships. From the study results, the parasocial relationship of K-POP fans can be used as a strategic mechanism to enhance the national image and Korea's national reputation.

Enhanced Reputation-based Fusion Mechanism for Secure Distributed Spectrum Sensing in Cognitive Radio Networks (인지 라디오 네트워크에서 안전한 분산 스펙트럼 센싱을 위한 향상된 평판기반 퓨전 메커니즘)

  • Kim, Mi-Hui;Choo, Hyun-Seung
    • Journal of Internet Computing and Services
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    • 제11권6호
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    • pp.61-72
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    • 2010
  • Spectrum scarcity problem and increasing spectrum demand for new wireless applications have embossed the importance of cognitive radio technology; the technology enables the sharing of channels among secondary (unlicensed) and primary (licensed) users on a non-interference basis after sensing the vacant channel. To enhance the accuracy of sensing, distributed spectrum sensing is proposed. However, it is necessary to provide the robustness against the compromised sensing nodes in the distributed spectrum sensing. RDSS, a fusion mechanism based on the reputation of sensing nodes and WSPRT (weighted sequential probability ratio test), was proposed. However, in RDSS, the execution number of WSPRT could increase according to the order of inputted sensing values, and the fast defense against the forged values is difficult. In this paper, we propose an enhanced fusion mechanism to input the sensing values in reputation order and exclude the sensing values with the high possibility to be compromised, using the trend of reputation variation. We evaluate our mechanism through simulation. The results show that our mechanism improves the robustness against attack with the smaller number of sensing values and more accurate detection ratio than RDSS.

A Study on the Effect of the Corporate Reputation, Perceived Motivation and Perceived Fit of Corporate Social Responsibility on the Recognition of Corporate Legitimacy in Crisis - Based on the Oil Spill Incidence of Samsung Heavy Industries (기업 명성과 기업의 사회적 책임 활동의 동기와 적합성이 위기 시 기업 정당성 인식에 미치는 영향 - 삼성중공업 기름유출 사례를 중심으로)

  • Park, Soo-Jung;Cha, Hee-Won
    • Korean journal of communication and information
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    • 제45권
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    • pp.496-532
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    • 2009
  • With the turn of the 21st century, corporate legitimacy is at risk. The society is demanding even greater responsibility to the corporations in return of exercising its enlarged influencing power. As the legitimacy is threatened, entrepreneurial activities have become even more important than ever in order to obtain trust from the public and to be accepted as an ethical enterprise. This study assumes corporate legitimacy as the necessary element in overcoming the crisis. With this respect, it further states what kind of effect the exercise of corporate reputation and social responsibility have on ensuring corporate legitimacy in crisis. To verify the purpose of this study, two research hypotheses and one research question were set. The major research results and the implications are as follows. First, the corporate reputation of Samsung Heavy Industries affects the corporate actional legitimacy in case of crisis. Second, recognition on corporate legitimacy varied in accordance with the public’s perception of the corporate social responsibility. Third, the interaction between corporate reputation and social responsibility plays a role in determining corporate legitimacy. This result denotes that it is necessary to exercise social responsibility and build up corporate reputation in order to obtain corporate legitimacy in crisis.

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