• 한국산업정보학회논문지
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• 제23권5호
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• pp.145-157
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• 2018

본 연구는 항공객실서비스의 인적서비스 역량에 따른 국내 항공사의 서비스 실패 사례를 분석하여 서비스 회복 방안 및 항공객실서비스품질을 향상시킬 수 있는 대응절차와 전략방안을 제시하였다. 항공사의 물적서비스와 인적서비스에 따른 서비스 실패는 고객의 이탈을 가져올 수 있고 기업의 수익성 향상에 부정적인 영향을 미칠 수 있다. 그러므로 고객만족을 위해 서비스 실패 상황이 발생 시 신속한 대처를 통한 회복의 노력을 기울여 고객 불만이 재발되지 않도록 해야 한다. 특히 항공객실승무원에 의한 서비스 역량은 고객 평가와 밀접하게 연관되어 있으며, 객실서비스 회복을 위한 인적서비스 역량은 고객만족도에 매우 긍정적인 영향력을 가지고 있다. 따라서 항공객실 서비스의 고객 불만사례 원인을 분석함으로써, 서비스 실패가 발생했을 때 효과적이고 신속한 객실 승무원의 대응전략을 찾을 수 있다. 이를 통하여 기업은 고객의 기대가치를 회복하고 고객과 지속적이고 우호적인 관계를 유지함으로써 고객충성도를 이끌어낼 수 있다.

• 한국분무공학회지
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• 제28권1호
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• pp.43-48
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• 2023

The waste-heat-recovery boiler with water spray (HR-B/WS) applies the heat exchange between the inlet air and exhaust gas with the water spray into the inlet air. The evaporation of water in the inlet air promotes heat recovery from the exhaust gas so that thermal efficiency can be improved by the enhanced condensing effect. The NOx emission can also be reduced by lowering the flame temperature due to the dilution effect of the water. In this study, the validity of this concept is examined by the practical boiler test performed with a 24 kW condensing boiler under the full load condition according to the water injection amount. The theoretical amount of water injection is calculated under the assumption of full evaporation of the sprayed water, which is calculated as 50 g/min. Since the injected water cannot evaporate fully in the actual system, the maximum water spray amount is set as 100 g/min. The results showed that the water injection can increase the thermal efficiency up to 95.59% and reduce NOx and CO emissions simultaneously to 8.9 ppm and 35 ppm at 0% of O₂. Although the heat energy loss increased due to the unevaporated water, the increase in water injection amount caused higher thermal efficiency due to the increased amount of the evaporated water.

• 한국공간정보시스템학회 논문지
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• 제5권2호
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• pp.69-82
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• 2003

공간 객체를 변경하기 위한 모바일 트랜잭션은 단절 상태에서 지역 데이터를 변경하는 긴 트랜잭션이다. 모바일 트랜잭션이 회복할 때 단절 상태로 인하여 회복 시점보다 먼저 완료된 다른 트랜잭션의 쓰기 집합을 읽을 수 없기 때문에 회복된 트랜잭션이 충돌할 수 있다. 그러나 만약 회복된 긴 트랜잭션을 변경 충돌 때문에 철회하면 회복된 데이터를 포함한 모든 변경 데이터를 취소해야 하기 때문에 장애가 발생한 모바일 트랜잭션의 회복 기법으로 적합하지 않다. 이 논문에서는 회복된 모바일 트랜잭션이 변경 충돌로 인해 철회되는 것을 줄이기 위하여 다른 트랜잭션의 쓰기 집합에서 외래충돌가능객체를 검색하는 회복 기법을 제안한다. 외래충동가능객체는 회복 시점보다 먼저 완료된 다른 트랜잭션이 변경한 객체로서 회복된 트랜잭션이 변경한 객체와 충돌 가능한 객체이다. 제안한 기법은 회복할 때 외래충돌가능객체를 최근 검사점 상태의 읽기 집합과 함께 읽기 때문에 회복된 트랜잭션이 변경 충돌이 발생하지 않도록 객체를 재변경할 수 있다.

• 한국정보통신학회논문지
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• 제17권10호
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• pp.2252-2258
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• 2013

본 논문에서는 복수측정벡터 환경에서 성긴 신호의 복원을 위하여 널리 사용되고 있는 Simultaneous orthogonal matching pursuit (S-OMP) 기술을 보완한 병렬 OMP 기법을 제안하고 그 성능을 분석한다. Parallel orthogonal matching pursuit(POMP) 알고리즘은 간단하지만 성능면에서 매우 효과적이다. 제안된 병렬 OMP알고리즘은 첫 번째 반복 과정에서 관찰 행렬과 상관도가 높은 인덱스 집합을 여러 개 (M) 선택한다. 그 후, 선택된 각각의 인덱스를 첫 번째 인덱스로 하는 각 병렬 OMP블록에서 S-OMP 알고리즘 기법이 병렬적으로 동작한다. 마지막으로 입력된 신호 복원을 위해 잔차가 가장 작은 POMP블록의 인덱스 집합을 선택한다. 컴퓨터 시뮬레이션을 통해 100%복원 가능한 sparsity 개수가 기존의 S-OMP 기법에 비해 M이 증가함에 따라 향상되는 것을 확인했으며, 평균 제곱 오차 측면에서도 SNR에 상관없이 성능 개선효과가 있음을 확인하였다.

• 한국정보과학회논문지:소프트웨어및응용
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• 제32권8호
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• pp.730-741
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• 2005

층위 구조 아키텍처는 프로그램을 일반성에 따라 분할하는 모듈 구성의 방법이다. 본 논문은 객체지향 프로그램으로부터 층위 구조 아키텍처를 복구하고 아키텍처 문서와의 일치성을 검사하는 방법을 제시한다. 객체지향 프로그램에서의 층위구조 스타일 규칙을 기술하기 위해, 모듈 간 사용 관계에 기반한 모듈들의 부분 순서 집합을 구성하며, 재정의 관계를 통해 모듈 간 층위 관계를 정의한다. 또한, 층위 관계의 의미를 설계 패턴에서의 예를 통해 설명한다. 프로그램으로부터 층위 구조 아키텍처를 복구하기 위한 절차를 기술하며, 복구를 위한 메타 모델을 제시한다. 이를 기반으로 공개 소스 프로젝트를 통해 개발된 소프트웨어의 소스코드들로부터 층위 구조 아키텍처를 복구하고, 복구된 아키텍처로부터 발견된 층위 관계의 의미와 아키텍처 문서와의 불일치 부분들에 대해 논의한다. 검사를 통해 아키텍처 문서와 일치하지 않는 부분들이 발견하였고, 이를 조사한 결과 이들이 층위 구조 아키텍처에서 허용 가능한 예외로 여겨지지만 아키텍트가 이들 부분에 대한 변경을 주의 깊게 관리할 필요가 있다는 것을 지적하였다.

• Nuclear Engineering and Technology
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• 제43권4호
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• pp.329-334
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• 2011

Two conceptual flowsheets were developed for recycling used nuclear fuel. One flowsheet was developed for recycling used oxide nuclear fuel from light water reactors while the other was developed for recycling used metal fuel from fast spectrum reactors. Both flowsheets were developed from a set of design principles including efficient actinide recovery, nonproliferation, waste minimization and commercial viability. Process chemistry is discussed for each unit operation in the flowsheet.

• Journal of the Korean Wood Science and Technology
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• 제44권2호
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• pp.172-183
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• 2016

Densification of the inner part of oil palm trunk (OPT) by the close system compression (CSC) method was performed in this study. The effects of the compression temperature and time on the anatomical, physical and mechanical properties of OPT were evaluated. The inner part of OPT with an initial average density of $0.3g/cm^3$ was used as samples. Oven-dried samples were immersed in water and vacuumed until fully saturated and then compressed by CSC at 120, 140, 160 or $180^{\circ}C$ for 10, 20, 30 or 40 min. The anatomical characteristics of transverse and radial sections before and after compression were compared by optical microscopy. The physical and mechanical properties, including the density, recovery of set (RS), modulus of elasticity (MOE), modulus of rupture (MOR), and compression parallel to grain were examined. It was observed that the anatomical characteristic of the inner part of OPT (i.e., vascular bundles, vessels, and parenchyma tissue) became flattened, fractured, and collapsed after compression by CSC. The RS decreased with increasing compression temperature and time. The lower RS indicated high dimensional stability. The physical and mechanical properties (i.e., density, MOR, MOE, and compressive strength) of the inner part of OPT increased with increasing compression temperature and time. Compression by the CSC method at $160^{\circ}C$ for 40 min was the optimum treatment.

• 대한인간공학회지
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• 제6권2호
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• pp.19-28
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• 1987

If an error occurs in the automatic mode when the advanced teleoperator system performs a task in hostile environment, then the mode changes into the manual mode. The operation by program and the operation by hyman recover the error in the manual mode. The system resumew the automatic mode and continues the given task. In order to utilize the inverse kinematics as means of the operation by program in the manual mode, Lee and Nagamachi determined the end point of the robot trajectory planning which varied with the height of the task object recognized by a T.V monitor, solved the end point by the fuzzy set theory, and controlled the position of the robot hand by the inverse kinematics and the posture of the robot hand by the operation by human. But the operation by human did take a lot of task time because the position and the posture of the robot hand were separately controlled. To reduce the task time by human, this paper developes an error recovery expert system (ERES). The position of the robot hand is controlled by the inverse kinematics of the cartesian coordinate system to the end point which is deter- mined by the fuzzy set theory. The posture of the robot hand is controlled by the modulality of the robot hand's motion which is made by the posture of the task object. The knowledge base and the inference engine of the ERES is developed using the muLISP-86 language. The experimental results show that the average task time by human the ERES which was performed by the integration of the position and the posture control of the robot hand is shorter than that of the research, done by the preliminary experiment, which was performed by the separation of the position and the posture control of the robot hand. A further study is likely to research into an even more intelligent robot system control usint a superimposed display and digitizer which can present two-dimensional coordinate of the work space for the convenience of human interaction.

• Journal of the Korean Wood Science and Technology
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• 제47권4호
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• pp.418-424
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• 2019

Densification is a process for improving the strength properties of wood from the felling of young trees, which is a common harvest practice in community forests. A series of experiments was conducted to refine the process with particular regard to the determination of suitable pretreatment and treatment conditions. Samples of pine and gmelina measuring $23cm(L){\times}20cm(W){\times}2cm(T)$ underwent pretreatment through immersion in a 1:1 $CH_3COOH-H_2O_2$ solution at concentrations of 15%, 20%, and 30%. Samples pretreated with the 20% solution showed the greatest improvement in strength; further experiments were conducted to determine the optimum treatment conditions in terms of temperature and duration following immersion. Test samples with the same dimensions as those in the pretreatment experiment were soaked in a 1:1 20% $CH_3COOH-H_2O_2$ solution and warmed in a water bath. The test samples were then individually hot pressed to the target thickness, which was 30% less than the original thickness and held at $150^{\circ}C$ or $170^{\circ}C$ for 15 or 30 minutes. The treated samples were cut for an analysis of their density, recovery of set, and bending strength. Pine and gmelina exhibited the best characteristics after treatment at $150^{\circ}C$ for 30 and 15 minutes, respectively. The results suggest that the modified densification process had increased the bending strength of the wood, but the temperature and duration of treatment must be carefully considered for different wood species.

• 한국산업보건학회지
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• 제7권2호
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• pp.223-232
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• 1997

The accuracy and precision of a modified method of NIOSH Method 7600 and EPA method 218.6 was determined for analyzing hexavalent chromium, Cr(VI), collected on PVC filter from workplace air. The method was designed to extract from Cr(VI) on PVC filter with a alkali solution, 2% NaOH/3% $Na_2CO_3$, and to analyze it using ion chromatography/visible absorbance detection(IC/VAD). The results and conclusion are as the following. 1. The peak of Cr(VI) was separated sharply on chromatogram and was linearly related with Cr(VI) concentration in sloution. The correlation coefficient was 0.9999 in a calibration curve. The limit of detection was 0.25 $0.25{\mu}g/sample$. 2. The accuracy(% recovery) was 93.3% in a set of sample($9-50{\mu}g$) stored for a day, and 100.1%($10-60{\mu}g$) in another set of samples stored for 2 hours. It is assumed that the difference in recovery by storage time was due to reduction of Cr(VI) to Cr(III). 3. The precision(coefficient of variation, CV) of the method was 0.015 in spiked samples with Cr(VI) standard solution, and 0.010 in spiked samples with plating solution from a chrome electroplating factory. The overall CV in all types of samples was 0.0013. 4. The Cr(VI) was stable in 2% NaOH/3% $Na_2CO_3$ at least for 10 hours. In conclusion, the IC/VAD method is appropriate for determining low-level Cr(VI) in workplace air containing various interferences.