• Journal of Korea Society of Industrial Information Systems
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• v.23 no.5
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• pp.145-157
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• 2018

The purpose of this study is to explore ways of service recovery and procedures through the service failure cases depending on the employee capacity that leads to improving quality of the airline cabin service. This study was tested using the failure case of airline in korea. Since interrupting and discontinuing of customer service affect customer defections, customer satisfaction must quickly respond to the service's error situation. The service of the cabin crew is closely related to the customer's evaluation, the direct connection. Customer's objectives are to meet employee needs for service recovery and to recognize and analyze customer perceptions of human resources services, restore customer expectations and maintain contracts with customers. Therefore, this study proposes a set of strategies for effectively preventing and responding to customer related service failure in the airline cabin service.

• Journal of ILASS-Korea
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• v.28 no.1
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• pp.43-48
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• 2023

The waste-heat-recovery boiler with water spray (HR-B/WS) applies the heat exchange between the inlet air and exhaust gas with the water spray into the inlet air. The evaporation of water in the inlet air promotes heat recovery from the exhaust gas so that thermal efficiency can be improved by the enhanced condensing effect. The NOx emission can also be reduced by lowering the flame temperature due to the dilution effect of the water. In this study, the validity of this concept is examined by the practical boiler test performed with a 24 kW condensing boiler under the full load condition according to the water injection amount. The theoretical amount of water injection is calculated under the assumption of full evaporation of the sprayed water, which is calculated as 50 g/min. Since the injected water cannot evaporate fully in the actual system, the maximum water spray amount is set as 100 g/min. The results showed that the water injection can increase the thermal efficiency up to 95.59% and reduce NOx and CO emissions simultaneously to 8.9 ppm and 35 ppm at 0% of O₂. Although the heat energy loss increased due to the unevaporated water, the increase in water injection amount caused higher thermal efficiency due to the increased amount of the evaporated water.

• Journal of Korea Spatial Information System Society
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• v.5 no.2 s.10
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• pp.69-82
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• 2003

Mobile transactions updating spatial objects are long transactions that update local objects of mobile clients during disconnection. Since a recovered transaction cannot read the write sets of other transactions committed before the recovery due to disconnection, the recovered transaction may conflicts with them. However, aborting of the recovered long transaction leads to the cancellation of all updates including the recovered updates. It is definitely unsuitable to cancel the recovered updates due to the conflicts. In this paper, we propose the recovery scheme to retrieve foreign conflictive objects from the write sets of other transactions for reducing aborting of a recovered transaction. The foreign conflictive objects are part of the data committed by other transactions and may conflict with the objects updated by the recovered transaction. In the scheme, since the recovered transaction can read both the foreign conflictive objects and the recently checkpoint read set, it is possible to reupdate properly the potentially conflicted objects.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.17 no.10
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• pp.2252-2258
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• 2013

In this paper, parallel orthogonal matching pursuit (POMP) is proposed to supplement the simultaneous orthogonal matching pursuit (S-OMP) which has been widely used as a greedy algorithm for sparse signal recovery for multiple measurement vector (MMV) problem. The process of POMP is simple but effective: (1) multiple indexes maximally correlated with the observation vector are chosen at the first iteration, (2) the conventional S-OMP process is carried out in parallel for each selected index, (3) the index set which yields the minimum residual is selected for reconstructing the original sparse signal. Empirical simulations show that POMP for MMV outperforms than the conventional S-OMP both in terms of exact recovery ratio (ERR) and mean-squared error (MSE).

• Journal of KIISE:Software and Applications
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• v.32 no.8
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• pp.730-741
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• 2005

Layered Architecture is a kind of nodule decomposition techniques, which decomposes a program by generality This paper proposes a ]aver based method for recovering layered architecture from object-oriented program and checking conformance against architectural document. To specify the rules for layered style in object-oriented program, we define a partially ordered set on modules by module use relationship and module layer relationship by module override relationship. The meaning of module layer relationship is explained with an example from design patterns. Steps to recover layered architecture from program are described and a metamodel for the recovery is proposed. Architecture recovery is performed on source codes from open-source software project, and the implication of parts that do not conform to its architectural document is discussed. As a result of checking, it is pointed out that, although the parts are considered allowable exceptions of layered architecture, their modifications should be controlled carefully.

• Nuclear Engineering and Technology
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• v.43 no.4
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• pp.329-334
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• 2011

Two conceptual flowsheets were developed for recycling used nuclear fuel. One flowsheet was developed for recycling used oxide nuclear fuel from light water reactors while the other was developed for recycling used metal fuel from fast spectrum reactors. Both flowsheets were developed from a set of design principles including efficient actinide recovery, nonproliferation, waste minimization and commercial viability. Process chemistry is discussed for each unit operation in the flowsheet.

• Journal of the Korean Wood Science and Technology
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• v.44 no.2
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• pp.172-183
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• 2016

Densification of the inner part of oil palm trunk (OPT) by the close system compression (CSC) method was performed in this study. The effects of the compression temperature and time on the anatomical, physical and mechanical properties of OPT were evaluated. The inner part of OPT with an initial average density of $0.3g/cm^3$ was used as samples. Oven-dried samples were immersed in water and vacuumed until fully saturated and then compressed by CSC at 120, 140, 160 or $180^{\circ}C$ for 10, 20, 30 or 40 min. The anatomical characteristics of transverse and radial sections before and after compression were compared by optical microscopy. The physical and mechanical properties, including the density, recovery of set (RS), modulus of elasticity (MOE), modulus of rupture (MOR), and compression parallel to grain were examined. It was observed that the anatomical characteristic of the inner part of OPT (i.e., vascular bundles, vessels, and parenchyma tissue) became flattened, fractured, and collapsed after compression by CSC. The RS decreased with increasing compression temperature and time. The lower RS indicated high dimensional stability. The physical and mechanical properties (i.e., density, MOR, MOE, and compressive strength) of the inner part of OPT increased with increasing compression temperature and time. Compression by the CSC method at $160^{\circ}C$ for 40 min was the optimum treatment.

• Journal of the Ergonomics Society of Korea
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• v.6 no.2
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• pp.19-28
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• 1987

If an error occurs in the automatic mode when the advanced teleoperator system performs a task in hostile environment, then the mode changes into the manual mode. The operation by program and the operation by hyman recover the error in the manual mode. The system resumew the automatic mode and continues the given task. In order to utilize the inverse kinematics as means of the operation by program in the manual mode, Lee and Nagamachi determined the end point of the robot trajectory planning which varied with the height of the task object recognized by a T.V monitor, solved the end point by the fuzzy set theory, and controlled the position of the robot hand by the inverse kinematics and the posture of the robot hand by the operation by human. But the operation by human did take a lot of task time because the position and the posture of the robot hand were separately controlled. To reduce the task time by human, this paper developes an error recovery expert system (ERES). The position of the robot hand is controlled by the inverse kinematics of the cartesian coordinate system to the end point which is deter- mined by the fuzzy set theory. The posture of the robot hand is controlled by the modulality of the robot hand's motion which is made by the posture of the task object. The knowledge base and the inference engine of the ERES is developed using the muLISP-86 language. The experimental results show that the average task time by human the ERES which was performed by the integration of the position and the posture control of the robot hand is shorter than that of the research, done by the preliminary experiment, which was performed by the separation of the position and the posture control of the robot hand. A further study is likely to research into an even more intelligent robot system control usint a superimposed display and digitizer which can present two-dimensional coordinate of the work space for the convenience of human interaction.

• Journal of the Korean Wood Science and Technology
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• v.47 no.4
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• pp.418-424
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• 2019

Densification is a process for improving the strength properties of wood from the felling of young trees, which is a common harvest practice in community forests. A series of experiments was conducted to refine the process with particular regard to the determination of suitable pretreatment and treatment conditions. Samples of pine and gmelina measuring $23cm(L){\times}20cm(W){\times}2cm(T)$ underwent pretreatment through immersion in a 1:1 $CH_3COOH-H_2O_2$ solution at concentrations of 15%, 20%, and 30%. Samples pretreated with the 20% solution showed the greatest improvement in strength; further experiments were conducted to determine the optimum treatment conditions in terms of temperature and duration following immersion. Test samples with the same dimensions as those in the pretreatment experiment were soaked in a 1:1 20% $CH_3COOH-H_2O_2$ solution and warmed in a water bath. The test samples were then individually hot pressed to the target thickness, which was 30% less than the original thickness and held at $150^{\circ}C$ or $170^{\circ}C$ for 15 or 30 minutes. The treated samples were cut for an analysis of their density, recovery of set, and bending strength. Pine and gmelina exhibited the best characteristics after treatment at $150^{\circ}C$ for 30 and 15 minutes, respectively. The results suggest that the modified densification process had increased the bending strength of the wood, but the temperature and duration of treatment must be carefully considered for different wood species.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.7 no.2
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• pp.223-232
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• 1997

The accuracy and precision of a modified method of NIOSH Method 7600 and EPA method 218.6 was determined for analyzing hexavalent chromium, Cr(VI), collected on PVC filter from workplace air. The method was designed to extract from Cr(VI) on PVC filter with a alkali solution, 2% NaOH/3% $Na_2CO_3$, and to analyze it using ion chromatography/visible absorbance detection(IC/VAD). The results and conclusion are as the following. 1. The peak of Cr(VI) was separated sharply on chromatogram and was linearly related with Cr(VI) concentration in sloution. The correlation coefficient was 0.9999 in a calibration curve. The limit of detection was 0.25 $0.25{\mu}g/sample$. 2. The accuracy(% recovery) was 93.3% in a set of sample($9-50{\mu}g$) stored for a day, and 100.1%($10-60{\mu}g$) in another set of samples stored for 2 hours. It is assumed that the difference in recovery by storage time was due to reduction of Cr(VI) to Cr(III). 3. The precision(coefficient of variation, CV) of the method was 0.015 in spiked samples with Cr(VI) standard solution, and 0.010 in spiked samples with plating solution from a chrome electroplating factory. The overall CV in all types of samples was 0.0013. 4. The Cr(VI) was stable in 2% NaOH/3% $Na_2CO_3$ at least for 10 hours. In conclusion, the IC/VAD method is appropriate for determining low-level Cr(VI) in workplace air containing various interferences.