• Journal of Information Technology Services
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• v.21 no.2
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• pp.109-126
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• 2022

The number and variety of products and services offered by companies have increased dramatically, providing customers with more choices to meet their needs. As a solution to this information overload problem, the provision of tailored services to individuals has become increasingly important, and the personalized recommender systems have been widely studied and used in both academia and industry. Existing recommender systems face important problems in practical applications. The most important problem is that it cannot clearly explain why it recommends these products. In recent years, some researchers have found that the explanation of recommender systems may be very useful. As a result, users are generally increasing conversion rates, satisfaction, and trust in the recommender system if it is explained why those particular items are recommended. Therefore, this study presents a methodology of providing an explanatory function of a recommender system using a review text left by a user. The basic idea is not to use all of the user's reviews, but to provide them in a summarized form using only reviews left by similar users or neighbors involved in recommending the item as an explanation when providing the recommended item to the user. To achieve this research goal, this study aims to provide a product recommendation list using user-based collaborative filtering techniques, combine reviews left by neighboring users with each product to build a model that combines text summary methods among deep learning-based natural language processing methods. Using the IMDb movie database, text reviews of all target user neighbors' movies are collected and summarized to present descriptions of recommended movies. There are several text summary methods, but this study aims to evaluate whether the review summary is well performed by training the Sequence-to-sequence+attention model, which is a representative generation summary method, and the BertSum model, which is an extraction summary model.

• Journal of Intelligence and Information Systems
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• v.21 no.1
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• pp.15-28
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• 2015

As personal devices and pervasive technologies for interacting with networked objects continue to proliferate, there is an unprecedented world of scattered pieces of contextualized information available. However, the explosive growth and variety of information ironically lead users and service providers to make poor decision. In this situation, recommender systems may be a valuable alternative for dealing with these information overload. But they failed to utilize various types of contextual information. In this study, we suggest a methodology for context-aware recommender systems based on the concept of contextual boundary. First, as we suggest contextual boundary-based profiling which reflects contextual data with proper interpretation and structure, we attempt to solve complexity problem in context-aware recommender systems. Second, in neighbor formation with contextual information, our methodology can be expected to solve sparsity and cold-start problem in traditional recommender systems. Finally, we suggest a methodology about context support score-based recommendation generation. Consequently, our methodology can be first step for expanding application of researches on recommender systems. Moreover, as we suggest a flexible model with consideration of new technological development, it will show high performance regardless of their domains. Therefore, we expect that marketers or service providers can easily adopt according to their technical support.

• Journal of KIISE
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• v.44 no.12
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• pp.1333-1337
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• 2017

Recommender systems (RS) that predict a set of items a target user is likely to prefer have been extensively studied in academia and have been aggressively implemented by many companies such as Google, Netflix, eBay, and Amazon. Data imputation alleviates the data sparsity problem occurring in recommender systems by inferring missing ratings and adding them to the original data. In this paper, we point out the drawbacks of existing approaches and make suggestions for data imputation techniques. We also justify our suggestions through extensive experiments.

• Journal of Information Technology Services
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• v.7 no.3
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• pp.71-85
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• 2008

The rapid growth of blog has caused information overload where bloggers in the virtual community space are no longer able to effectively choose the blogs they are exposed to. Recommender systems have been widely advocated as a way of coping with the problem of information overload in e-business environment. Collaborative Filtering (CF) is the most successful recommendation method to date and used in many of the recommender systems. In this research, we propose a CF-based recommender system for bloggers to find their similar bloggers or preferable virtual community without burdensome search effort. For such a purpose, we apply the "Interest Value" to CF recommender systems. The Interest Value is the quantity value about users' transaction data in virtual community, and can measure the opinion of users accurately. Based on the Interest Value, the neighborhood group is generated, and virtual community list is recommended using the Community Likeness Score (ClS). Our experimental results upon real data of Korean Blog site show that the methodology is capable of dealing with the information overload issue in virtual community space. And Interest Value is proved to have the potential to meet the challenge of recommendation methodologies in virtual community space.

• Journal of Intelligence and Information Systems
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• v.13 no.4
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• pp.45-63
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• 2007

Recently as ubiquitous environment comes to the fore, information density is raised and enterprise is being able to capture and utilize customer-related information at the same time when the customer purchases a product. In this environment, a need for the recommender systems which can deliver proper information to the customer at the right time and right situation is highly increased. Therefore, the research on recommender systems continued actively in a variety of fields. Until now, most of recommender systems deal with item recommendation. However, in the market in ubiquitous environment where the same item can be purchased at several stores, it is highly desirable to recommend store to the customer based on his/her contextual situation and preference such as store location, store atmosphere, product quality and price, etc. In this line of research, we proposed the store recommender system using customer's contextual situation and preference in the market in ubiquitous environment. This system is based on collaborative filtering and Apriori algorithms. It will be able to provide customer-centric service to the customer, enhance shopping experiences and contribute in revitalizing market in the long term.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2004.11a
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• pp.203-210
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• 2004

Due to the explosion of e-commerce, recommender systems are rapidly becoming a core tool to accelerate cross-selling and strengthen customer loyalty. There are two prevalent approaches for building recommender systems - content-based recommending and collaborative filtering. Collaborative filtering recommender systems have been very successful in both information filtering domains and e-commerce domains, and many researchers have presented variations of collaborative filtering to increase its performance. However, the current research on recommendation has paid little attention to the use of time related data in the recommendation process. Up to now there has not been any study on collaborative filtering to reflect changes in user interest. This paper proposes dynamic fuzzy clustering algorithm and apply it to collaborative filtering algorithm for dynamic recommendations. The proposed methodology detects changes in customer behavior using the customer data at different periods of time and improves the performance of recommendations using information on changes. The results of the evaluation experiment show the proposed model's improvement in making recommendations.

• Asia pacific journal of information systems
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• v.15 no.3
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• pp.223-241
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• 2005

In spite of the rapid growth of mobile multimedia contents market, most of the customers experience inconvenience, lengthy search processes and frustration in searching for the specific multimedia contents they want. These difficulties are attributable to the current mobile Internet service method based on inefficient sequential search. To overcome these difficulties, this paper proposes a MOBIIe COntents Recommender System for Movie(MOBICORS-Movie), which is designed to reduce customers' search efforts in finding desired movies on the mobile Internet. MOBICORS-Movie consists of three agents: CF(Collaborative Filtering), CBIR(Content-Based Information Retrieval) and RF(Relevance Feedback). These agents collaborate each other to support a customer in finding a desired movie by generating personalized recommendations of movies. To verify the performance of MOBICORS-Movie, the simulation-based experiments were conducted. The results from this experiments show that MOBICORS-Movie significantly reduces the customer's search effort and can be a realistic solution for movie recommendation in the mobile Internet environment.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.17 no.3
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• pp.775-793
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• 2023

Human decision-making is a complex behavior. A replication of human decision making offers a potential to enhance the capacity of intelligent systems by providing additional user assistance in decision making. By reducing the effort and task complexity on behalf of the user, such replication would improve the overall user experience, and affect the degree of intelligence exhibited by the system. This paper explores individuals' decision-making processes when using recommender systems, and its related outcomes. In this study, human decision-making (HDM) refers to the selection of an item from a given set of options that are shown as recommendations to a user. The goal of our study was to identify IS constructs that contribute towards such decision-making, thereby contributing towards creating a mental model of HDM. This was achieved through recording Electroencephalographic (EEG) readings of subjects while they performed a decision-making activity. Readings from 16 righthanded healthy avid readers reflect that reward, theory of mind, risk, calculation, task intention, emotion, sense of touch, ambiguity and decision making are the primary constructs that users employ while deciding from a given set of recommendations in an online bookstore. In all 10 distinct brain areas were identified. These brain areas that lead to their respective constructs were found to be cingulate gyrus, precentral gyrus, inferior parietal lobule, posterior cingulate, medial frontal gyrus, anterior cingulate, postcentral gyrus, superior frontal gyrus, inferior frontal gyrus, and middle frontal gyrus (also referred to as dorsolateral prefrontal gyrus (DLPFC)). The identified constructs would help in developing a design theory for enhancing user assistance, especially in the context of recommender systems.

• The KIPS Transactions:PartB
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• v.19B no.3
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• pp.155-164
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• 2012

This study aims to identify the multidimensional variables and sub-variables and study their relative weight in music recommender systems when maximizing the rating function R. To undertake the task, a optimization formula and variables for a research model were derived from the review of prior works on recommender systems, which were then used to establish the research model for an empirical test. With the research model and the actual log data of real customers obtained from an on line music provider in Korea, multiple regression analysis was conducted to induce the optimal correlation of variables in the multidimensional model. The results showed that the correlation value against the rating function R for Items was highest, followed by Social Relations, Users and Contexts. Among sub-variables, popular music from Social Relations, genre, latest music and favourite artist from Items were high in the correlation with the rating function R. Meantime, the derived multidimensional recommender systems revealed that in a comparative analysis, it outperformed two dimensions(Users, Items) and three dimensions(Users, Items and Contexts, or Users, items and Social Relations) based recommender systems in terms of adjusted $R^2$ and the correlation of all variables against the values of the rating function R.

• Journal of the Korean Institute of Intelligent Systems
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• v.25 no.5
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• pp.431-436
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• 2015

As a number of TV programs broadcast today, researches about TV program recommender system have been studied and many researchers have been studying recommender system to produce recommendation with high accuracy. Recommender system recommends TV program to user by using metadata like genre, plot or calculating users' preferences about TV programs. In this paper, we propose a new TV program Collaborative Filtering Recommender System that exploits viewing time pattern like viewing ratio, relation with finish time and recently viewing history to calculate preference for high-quality of recommendation. To verify usefulness of our research, we also compare our method which utilizes viewing time patterns and baseline which simply recommends TV program of user's most frequently watched channel. Through this experiments, we show that our method very effectively works and recommendation performance increases.