• 산업경영시스템학회지
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• 제27권1호
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• pp.38-46
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• 2004

To be successful in increasingly competitive Internet marketplace, it is essential to capture customer loyalty. This paper deals with an intelligent agent approach to incorporate customer's sensibility into an one-to-one recommendation service in on-line shopping mall. In this paper the focus of interest is on-line recommendation service algorithm for development of Human Sensibility based web agent system. The recommendation agent system composed of seven services including specialized algorithm. The on-line recommendation service algorithm use human sensibility ergonomics and on-line preference matching technologies to tailor to the customer the suggestion of goods and the description of store catalog. Customizing the system's behavior requires the parallel execution of several tasks during the interaction (e.g., identifying the customer's emotional preference and dynamically generating the pages of the store catalog). Most of the present shopping malls go through the catalog of goods, but the future shopping malls will have the form of intelligent shopping malls by applying the on-line recommendation service algorithm.

• 산업경영시스템학회지
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• 제46권3호
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• pp.78-88
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• 2023

The increasing number of technology transfers from public research institutes in Korea has led to a growing demand for patent recommendation platforms for SMEs. This is because selecting the right technology for commercialization is a critical factor in business success. This study developed a patent recommendation system that uses technology transfer data from the past 10 years to recommend patents that are suitable for SMEs. The system was developed in three stages. First, an item-based collaborative filtering system was developed to recommend patents based on the similarities between the patents that SMEs have previously transferred. Next, a content-based recommendation system based on TF-IDF was developed to analyze patent names and recommend patents with high similarity. Finally, a hybrid system was developed that combines the strengths of both recommendation systems. The experimental results showed that the hybrid system was able to recommend patents that were both similar and relevant to the SMEs' interests. This suggests that the system can be a valuable tool for SMEs that are looking to acquire new technologies.

• 한국멀티미디어학회논문지
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• 제21권2호
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• pp.242-249
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• 2018

In this paper, the customized sports convergence contents curation system is proposed for activation of life sports. The proposed system collects and analyzes profile of social sports group (club, society, etc.) for recommending optimized sports convergence contents to user. In addition, the feedback based on the recommendation result from the user is continuously reflected and the optimal recommendation is made possible. For the system evaluation, the proposed system is tested to 300 users (about 20 sports team) for about 3 months and the system is verified by analyzing the initial recommendation results and recommendation results reflected by user feedback.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2007년도 한국지능정보시스템학회
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• pp.218-225
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• 2007

Recommendation system is one way of implementing personalized service. The collaborative filtering is one of the major techniques that have been employed for recommendation systems. It has proven its effectiveness in the recommendation systems for such domain as motion picture or music. However, it has some limitations, i.e., sparsity and scalability. In this research, as one way of overcoming such limitations, we proposed the stepwise collaborative filtering method. To show the practicality of our proposed method, we designed and implemented a movie recommendation system which we shall call Step_CF, and its performance was evaluated using MovieLens data. The performance of Step_CF was better than that of Basic_CF that was implemented using the original collaborative filtering method.

• International Journal of Internet, Broadcasting and Communication
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• 제12권1호
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• pp.55-60
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• 2020

Adaptive recommendation systems have been developed with big data processing as a system that provides services tailored to users based on user information and usage patterns. Deep learning can be used in these adaptive recommendation systems to handle big data, providing more efficient user-friendly recommendation services. In this paper, we propose a system that uses deep learning to categorize and recommend tourism types to suit the user's personality. The system was divided into three layers according to its core role to increase efficiency and facilitate maintenance. Each layer consists of the Service Provisioning Layer that real users encounter, the Recommendation Service Layer, which provides recommended services based on user information entered, and the Adaptive Definition Layer, which learns the types of tourism suitable for personality types. The proposed system is highly scalable because it provides services using deep learning, and the adaptive recommendation system connects the user's personality type and tourism type to deliver the data to the user in a flexible manner.

• Asia pacific journal of information systems
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• 제29권4호
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• pp.752-770
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• 2019

The purpose of this study is to incorporate telemarketing processes to improve telemarketing performance. For this application, we have attempted to mix the model of machine learning to extract potential customers with personalisation techniques to derive recommended products from actual contact. Most of traditional recommendation systems were mainly in ways such as collaborative filtering, which predicts items with a high likelihood of future purchase, based on existing purchase transactions or preferences for products. But, under these systems, new users or items added to the system do not have sufficient information, and generally cause problems such as a cold start that can not obtain satisfactory recommendation items. Also, indiscriminate telemarketing attempts can backfire as they increase the dissatisfaction and fatigue of customers who do not want to be contacted. To this purpose, this study presented a multi-purpose hybrid recommendation algorithm to achieve two goals: to select customers with high possibility of contact, and to recommend products to selected customers. In addition, we used subscription data from telemarketing agency that handles insurance products to derive realistic applicability of the proposed recommendation system. Our proposed recommendation system would certainly solve the cold start and scarcity problem of existing recommendation algorithm by using contents information such as customer master information and telemarketing history. Also. the model could show excellent performance not only in terms of overall performance but also in terms of the recommendation success rate of the unpopular product.

• 지능정보연구
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• 제14권2호
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• pp.63-82
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• 2008

추천시스템은 정보 과부하의 문제를 해결하기 위해 폭넓게 사용되어지고 있다. 지난 수십년 동안 다양한 추천시스템이 정보량이 그것을 처리할 수 있는 능력보다 더 빠르게 증가하게 됨에 따라 개발되어져 왔다. 이 같은 상황에서 본 연구의 목적은 기 개발된 추천시스템을 분석하여 시스템적 관점을 제공하고 이를 구현하는데 따르는 기본적인 이슈들을 밝히는 것이다. 이를 통하여 추천시스템의 개선을 위한 유용한 정보를 제안하며, 시스템 개발자들에게는 그러한 시스템을 개선하기 위한 아이디어를 제공하고자 한다. 특히 본 연구는 추천시스템의 이론적 관점에 집중하는데, 이를 위해 과거 추천시스템의 도메인과 목표, 주요 방법 및 평가 방법에 대해서 다루고자 하며, 이 결과는 통계치나 도표 등의 형태로 보이려고 한다.

• Journal of Information Processing Systems
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• 제17권3호
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• pp.599-614
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• 2021

This paper proposes a digital signage system based on an intelligent recommendation model. The proposed system consists of a server and an edge. The server manages the data, learns the advertisement recommendation model, and uses the trained advertisement recommendation model to determine the advertisements to be promoted in real time. The advertisement recommendation model provides predictions for various products and probabilities. The purchase index between the product and weather data was extracted and reflected using correlation analysis to improve the accuracy of predicting the probability of purchasing a product. First, the user information and product information are input to a deep neural network as a vector through an embedding process. With this information, the product candidate group generation model reduces the product candidates that can be purchased by a certain user. The advertisement recommendation model uses a wide and deep recommendation model to derive the recommendation list by predicting the probability of purchase for the selected products. Finally, the most suitable advertisements are selected using the predicted probability of purchase for all the users within the advertisement range. The proposed system does not communicate with the server. Therefore, it determines the advertisements using a model trained at the edge. It can also be applied to digital signage that requires immediate response from several users.

• 디지털콘텐츠학회 논문지
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• 제18권4호
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• pp.707-712
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• 2017

데이터의 양이 기하급수적으로 증가함에 따라 추천 시스템(recommender system)은 영화, 도서, 음악 등 다양한 산업에서 관심을 받고 있고 연구 대상이 되고 있다. 추천시스템은 사용자들의 과거 선호도 및 클릭스트림(click stream)을 바탕으로 사용자에게 적절한 아이템을 제안하는 것을 목적으로 한다. 대표적인 예로 넷플릭스의 영화 추천 시스템, 아마존의 도서 추천 시스템 등이 있다. 기존의 선행 연구는 협업적 여과, 내용 기반 추천, 혼합 방식의 3가지 방식으로 크게 분류할 수 있다. 하지만 기존의 추천 시스템은 희소성(sparsity), 콜드스타트(cold start), 확장성(scalability) 문제 등의 단점들이 있다. 이러한 단점들을 개선하고 보다 정확도가 높은 추천 시스템을 개발하기 위해 실제 온라인 기업의 상품구매 데이터를 이용해 factorization machine으로 추천시스템을 설계했다.

• Journal of Information Technology Applications and Management
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• 제21권4호
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• pp.203-223
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• 2014

This study proposes a novel context-aware recommender system, which is designed to recommend the items according to the customer's responses to the previously recommended item. In specific, our proposed system predicts the user's emotional state from his or her responses (such as facial expressions and movements) to the previous recommended item, and then it recommends the items that are similar to the previous one when his or her emotional state is estimated as positive. If the customer's emotional state on the previously recommended item is regarded as negative, the system recommends the items that have characteristics opposite to the previous item. Our proposed system consists of two sub modules-(1) emotion prediction module, and (2) responsive recommendation module. Emotion prediction module contains the emotion prediction model that predicts a customer's arousal level-a physiological and psychological state of being awake or reactive to stimuli-using the customer's reaction data including facial expressions and body movements, which can be measured using Microsoft's Kinect Sensor. Responsive recommendation module generates a recommendation list by using the results from the first module-emotion prediction module. If a customer shows a high level of arousal on the previously recommended item, the module recommends the items that are most similar to the previous item. Otherwise, it recommends the items that are most dissimilar to the previous one. In order to validate the performance and usefulness of the proposed recommender system, we conducted empirical validation. In total, 30 undergraduate students participated in the experiment. We used 100 trailers of Korean movies that had been released from 2009 to 2012 as the items for recommendation. For the experiment, we manually constructed Korean movie trailer DB which contains the fields such as release date, genre, director, writer, and actors. In order to check if the recommendation using customers' responses outperforms the recommendation using their demographic information, we compared them. The performance of the recommendation was measured using two metrics-satisfaction and arousal levels. Experimental results showed that the recommendation using customers' responses (i.e. our proposed system) outperformed the recommendation using their demographic information with statistical significance.