• Journal of the Korea Safety Management & Science
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• v.19 no.4
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• pp.189-208
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• 2017

This study is for figuring out major components of construction quality infrastructure and suggesting improvement plan by benchmarking global best practice model and analyzing gap between the model and sample practice. Based on improvement plan, researcher could derive major characters and components of construction quality infrastructure, and also about the priority among core competency components of construction quality experts. The result showed that the 'human resource' was ranked the best priority followed by 'method' 'environment', 'equipment' among major characters and components of construction quality infrastructure. Also, for core competency components of construction quality experts, 'number of years in work places' was the best priority, and the 'professional knowledge on engineering' was another priority ranked. Far from general perception on competency components, 'academic education' ranked the last. It may allude that the current education system in this country is not effective in developing competency of quality engineers. In summary, this study shows professionalism of quality engineer is the most important thing in all the components.

• Journal of Information Technology Applications and Management
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• v.27 no.4
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• pp.37-48
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• 2020

This research proposes how to enhance low customer satisfaction with health screening services caused by procedural complexity and limits of health screening. The purpose of this study is to identify sub-components of the service quality provided by general health examination centers. This is a qualitative analysis of in-depth interviews of providers and consumers of medical services. The data were primarily analyzed by affinity diagram, and the data were sorted and analyzed according to the criteria suggested by Donabedian's four components. Four types of quality factors and the health screening service quality components of 39 subordinate items were assessed. Components related to the use of IT facilities comprise a significant amount of the physical factors, and there are high demands for IT facilities among customers.

• Korean Business Review
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• v.17 no.2
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• pp.203-228
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• 2004

This dissertation investigated the evaluation model of IT Service quality: concentrated on the quality components in mobile communication service. Today, mobile communication service is changing dramatically. The first and second generation's mobile communication services were designed for voice and SMS(Short Message Service). However, while the mobile communication industry grows, the mobile technology made more services available for customers. Customers' changing needs brought a new opportunities to the market. Now, mobile communication service is facing a new era as multi-functioning, multimedia service, and high speed data transfer service are being introduced. There has been a lot of theoretical literature on service quality components of mobile communication, but most of the literature was focused on the voice service and SMS(1st and 2nd generation). As mobile communication service evolves, the components may have to be altered or rebuilt. To identify which service quality components ought to be utilized, prior studies on service quality components, service quality, and customer satisfaction were reviewed. Also, a survey was conducted on the various aspects of mobile communication service. This study suggests 6 components of service quality: those are supporting facilities, cellular phone(facilitating goods), quality of the voice service(explicit service), supplementary services, supporting services, and cost. Empirical results supported that all of these components are proven as the service quality components, but, with regards to customer satisfaction, only cellular phone(facilitating goods) and supplementary services are effective. As previously stated, the relationship between service quality and customer satisfaction is also proven. This study is a point of departure for the success of upcoming generation's mobile communication service. It identifies what is valuable from the customer's point of view. Furthermore, it suggests some ideas to prepare for future market opportunities.

• Journal of KIISE:Software and Applications
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• v.30 no.12
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• pp.1135-1148
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• 2003

A commercial-off-the-shelf (COTS) component is an implementation of common functionality among family members, where an in-house component implements an organization-specific functionality. Typically, a COTS component has a producer and aset of potential consumers. Consumers evaluate COTS components thoroughly before they purchase, because these components are developed by third party producers and most consumers have ‘not-invented-here’ syndrome. Hence, evaluating the quality of COTS components becomes an important prerequisite to a successful component-based application development. In this paper, we identify the characteristics of COTS components, and derive a practical quality model for components, C-QM, which consists of quality factors, criteria and metrics and a qualify certification system, C-QCS. The top design goal of C-QM is set to provide a practically applicable comprehensive quality model which can be effectively applied in assessing the various quality aspects of COTS components.

• Journal of Korea Water Resources Association
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• v.47 no.3
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• pp.237-245
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• 2014

Volcanic ash components of Mt. Baekdu were estimated to response the change of water quality environment affected by Mt. Baekdu volcanic ash ejected during eruption. Then the change of water concentrations according to the sedimentation of volcanic ash components were analysed. To estimate volcanic ash components of Mt. Baekdu, similar volcanos were selected through the comparison of main foreign volcano's magma type and the selected volcanic ash components supposed as Baekdu Mountain's. To analyse the change of water concentrations, the change of harmful components affected by volcanic ash sedimentation were analysed and the results were compared with domestic drinking water quality standard. As the result, Al, Cd, F, Fe, Pb, Mg, Cl and Sr could affect to water quality. Among those components, concentrations of Cd, F, Fe, Pb and Mg were estimated to exceed the drinking water quality standard.

• Proceedings of the KSME Conference
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• 2003.04a
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• pp.1332-1336
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• 2003

An experimental method is presented to maximize the replication quality of UV-molded micro-optical components. It is important to maximize the replication quality, because one can obtain the replicated micro-optical components with desired properties by accurate control of the shape. In the present study, a simple technique to avoid micro-air bubbles was first suggested. The effects of the UV-curing dose and the compression pressure on the replication quality of UV-molded structure were examined experimentally. Finally, as a practical application of the process design method, microlens arrays with diameters between 8 ${\mu}m$ and 96 ${\mu}m$ were fabricated by the present method, and the replication quality and the optical properties of the replicated microlens were measured and analyzed.

• Proceedings of the KSR Conference
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• 2006.11b
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• pp.1508-1513
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• 2006

Currently, the Korean railway safety law (RSL) and its ordinances have been enforced for the guarantee of the safety of railway. In RSL, the quality certification is required to guarantee the safety and performance of railway components or systems. However, not much attention has been focused on the quality certification scheme for railway components or systems since the scheme is relatively new. Therefore, in this investigation, the detailed guidelines and main contents for the enforcement of quality certification for railway components will be suggested, and the detailed items including the procedures, subjects, management, etc., will be addressed. Moreover, a better understanding on quality certification for railway components will be provided.

• Bulletin of the Korean Chemical Society
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• v.30 no.10
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• pp.2287-2293
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• 2009

Gas Chromatography-Mass Spectrometry (GC-MS) fingerprint analysis, Principle Components Analysis (PCA), and Hierarchical Cluster Analysis (HCA) were introduced for quality assessment of Curcuma longa L. (C. longa). The GC-MS fingerprint method was developed and validated by analyzing 33 batches of samples of C. longa from different geographic locations. 18 chromatographic peaks were selected as characteristic peaks and their relative peak areas (RPA) were calculated for quantitative expression. Two principal components (PCs) were extracted by PCA. C. longa collected from Guizhou and Fujian were separated from other samples by PC1, capturing 71.83% of variance. While, PC2 contributed for their further separation, capturing 11.13% of variance. HCA confirmed the result of PCA analysis. Therefore, GC-MS fingerprint study with chemometric techniques provides a very flexible and reliable method for quality assessment of C. longa.

• Proceedings of the KSR Conference
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• 2005.11a
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• pp.27-31
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• 2005

In order to guarantee the safety of railway, the Railway Safety Law (RSL) and ordinances have been enforced. In RSL, the quality certification is required to guarantee the safety and performance of railway components. Therefore, in this investigation, the detailed guidelines and main contents for the enforcement of quality certification for railway components will be suggested, and the detailed items including the procedures, subjects, management, etc., will be addressed.

• Journal of Korean Society for Quality Management
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• v.26 no.1
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• pp.172-191
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• 1998

In this paper, dimension tolerance design for components is studied. Three cost factors are considered: machining cost, rework cost, and loss related to product quality which is affected by the tolerances of components. We propose a procedure to determine the optimal tolerances of components and a, pp.y the procedure to design the tolerances of fine motion stage in semicoduct machine. We compare the proposed procedure with the existing model for determining tolerance economically.