• 품질경영학회지
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• 제40권3호
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• pp.406-414
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• 2012

Purpose: In this study, we developed a service quality audit system through analyzing service processes of airlines' cabin service. Methods: Applying the qualitative approach to service processes analysis; 'service blueprint' methodology was developed, providing airlines a blueprint for cabin service and applying the quantitative service quality audit approach called 'walk-through audit', an audit methodology tailored to airline cabin service called PCPA (Passenger Cabin Patrol Audit) was developed. Results: This study tried to apply both the qualitative and the quantitative methodologies to develop service quality audit checklist and tried to develop details to systemize them into a new methodology. Conclusion: This study will be helpful for Airline services improvement by providing 'service quality audit model', so as to find out the problems and share those with the stakeholders.

• 한국수학교육학회지시리즈D:수학교육연구
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• 제26권2호
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• pp.63-82
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• 2023

In the context of Korean educational research, the number of qualitative research studies has gradually increased since 2000. It has become one of the most important research methods today. The field of math education is no exception to this trend, and qualitative approaches are now becoming one of the main research methods. This increase in qualitative research has contributed to the provision of detailed information about educational practice, but at the same time, the overall level of credibility in the results of qualitative research seems to be lower than that of quantitative research. This study started with the problem consciousness that the number of qualitative studies is increasing in the field of mathematical education, but there is a lack of discussion on the methodology of applying qualitative research methods. In this study, among the papers published in the journal related to mathematical education, papers using a qualitative approach are analyzed focusing on cross-case analysis. Based on the analysis results, the tendency to use qualitative approaches is diagnosed, ways of improving the validity and trustworthiness of qualitative research results in the field of mathematical education are examined, and implications and suggestions are presented.

• 동아시아경상학회지
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• 제9권4호
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• pp.57-67
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• 2021

Purpose - The corporate culture's energy is recognized to go through the company and facilitate a new balance to realize success, which means that the culture in an environment of various organizations affects the performance of its employees. The purpose of the current research is to investigate the impact of organizational culture on employee performance. Research design, data, and methodology - The current research conducted a qualitative content analysis. The primary research approach applied by qualitative content analysis is an inductive methodology, and this approach is a type of reasoning that seeks the application of logic, which later helps develop a theory that will guide the future research. Result - Research findings of the present study indicated that five solutions to the problems encountered through the execution of culture are attached to how effective the organizational culture are when workers execute. Thus, culture is realized to boost structure, because the structure of an organization elevates the behavior of the organization. Conclusion - Workers will be aware of both the negative and positive implications of executing culture in the organization. Therefore, organization managers must learn that various employees are vital people in their vicinity, and creating a culture that would make a good rapport with them is vital.

• 산경연구논집
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• 제7권1호
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• pp.11-14
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• 2016

Purpose - The study aims to show the successful application of Six Sigma in software companies for process improvement. Research design, data and methodology - A mixed methodology has been used which include both qualitative and quantitative research. In the qualitative research methodology part, a detailed and comprehensive literature study have been carried out. The literature study consists of articles, books, web materials, discussion forms and others. In the quantitative research methodology part, interviews have been conducted. Results - Six sigma is the practical application of a theoretical statistical measurement that equates to 3.4 defects per million opportunities -a position of practically zero defects for any process or service. Initially originating in Motorola Inc. in 1985 as a response to drastic quality improvement pressures from the threat of Japanese competition, it quickly gained many followers particularly G.E., Allied Signal, Ford Motor Company etc. and more recently attentions have shifted to service environments. There are still some problems and misconceptions existed about the applicability of Six Sigma in software companies. Conclusions - The paper concludes that Six Sigma can bring large benefits for software companies too. Furthermore, software companies have already started to implement Six Sigma approach, like Ericsson, Tata Consultancy Service, etc.

• 대한간호학회지
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• 제23권4호
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• pp.713-725
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• 1993

This paper presents methodological paradigms : quantitative positivistic (logical empiricism) as the received tradition in the scientific inquiry and qualitative naturalistic (post -positivism or nataralism) as a new paradigm in the Kuhnian sense. Various kind of qualitative methods under the umbrella term, qualitative inquiry, were briefly introduced. Details on the definition, epistemology, naming of subject, field technique (participant observation and ethnographic interview) of ethnographic research method as an adequate method for studying on the unique nursing phenomena in Korean culture were done. Besides, the concept of triangulation, issues on the methododogical paradigm, a criteria for rigor of qualitative naturalistic inquiry were mentioned.

• 한국산학기술학회논문지
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• 제16권3호
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• pp.1773-1784
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• 2015

본 연구는 결혼이민자의 관점에서 결혼생활의 의미를 탐색하고자 Giorgi의 현상론적 방법론에 따라 진행되었다. 연구 결과 여성결혼이주민의 결혼생활 경험의 의미는 '사랑, 그 다양한 빛깔의 끌림', '남편, 참 좋은 사람', '맞닥뜨린 현실', '자녀, 안정과 기쁨 그리고 버거움', '한국 아줌마처럼 살아내라는 남편', '부대끼고 아련한 시부모와 친정부모', '결혼은 나의 힘: 노력하게 하는 원동력', '결혼생활을 넘어 공동체로' 이렇게 8가지로 도출되었다. 참여자들이 경험하는 결혼생활의 의미는 사랑에 끌려 결혼한 참 좋은 사람과 낯설고 두렵지만 부대끼면서 한국 아줌마처럼 살아나가기였다. 이는 결혼이민자를 대상화하여 다문화가정에 대한 부정적인 전형화를 넘어서는 결과였다.

• 유통과학연구
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• 제21권10호
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• pp.97-107
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• 2023

Purpose: The primary objective of the present study is to investigate the contribution of retail beauty workers toward improving 'Green Supply Chain Management' (GSCM) within the beauty sector, and to address the following research inquiry: What are the responsibilities and contributions of retail beauty workers in the promotion and implementation of GSCM practices within the beauty industry? Research design, data, and methodology: The research methodology for this study was employed in investigating the current literature dataset and conducting qualitative literature analysis (Peer-reviewed journal articles and books). This study provides a comprehensive account of the data collection procedure and clear process employed for data analysis. Results: According to the qualitative textual analysis based on comprehensive literature analysis, the crucial aspects of retail beauty workers' contribution to enhancing GSCM within the beauty industry are following: (1) Promote green products, (2) provide green customer education, (3) Provision of environmental friendly services, and (4) Involvement in reducing green waste. Conclusions: All in all, through this process, four distinct roles were identified, which retail beauty workers can assume to facilitate the implementation of GSCM practices. This entails effectively advocating for environmental friendly products to customers by showcasing their value, attractiveness, and appropriateness in meeting customers' requirements and preferences.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제17권2호
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• pp.35-44
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• 2011

The aim of this study is to review the literature addressed the methodology to measure and evaluate the health outcomes as evidences for health benefits through the study on the healing environment, garden, therapeutic garden and viewing landscape and so forth. The research methods and measures used to assess health effects in the reviewed studies have applied in a different way ranged from quantitative methods (physical measures or quantitative observations) to qualitative methods (qualitative observations and surveys). In a literature review of research articles on the health outcomes have been found various research methods and measures used to assess health effects. This study will be concentrated mainly on methodological considerations in order to find the significant evidences related to evidence-based design (EBD). Future research should build the body of methodological knowledge to find more empirical evidences as sound scientific data and to improve the effectiveness of design interventions.

• 환경영향평가
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• 제9권1호
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• pp.47-59
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• 2000

The Environmental Impact Assessment(EIA) System has grown up as an adult today in Korea(ROK). It seems that we have only focused on the specific and technical aspects of the assessment without looking at the whole concept during the past 20 years. Thus we have accomplished quantitative growth but not qualitative development at all. This is the right time we should reconstruct the concept and move into the step for qualitative development. It is expected that the corpulence of the EIA system would be enlarged due to the introduction of integrated impact assessment system. It is necessary to introduce a newly designed method into the EIA methodology and improve the Environmental Impact Assessment based on in order to accomplish and manage more effective EIA system. To the conclusion, it is highly necessary to formulate a wholly new system which can be useful to improve the existing various systems and to follow the fundamental concept of EIA.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2003년도 추계학술대회 및 정기총회
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• pp.233-236
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• 2003

Redesign of business processes still attracts a lot of interest. There have been a variety of quantitative approaches to analyze of business process. However, to examine and determine the quality-focused characteristics of the business process, a qualitative approach should be deployed. This paper introduces a qualitative approach process analysis, especially adopted the concept of the emotional engineering which is used in the area of the product design. To analyze the qualitative aspect of the business process, the emotional adjectives for the business process are used. The proposed methodology enables to determine which of business process is better or not in a more intuitive way.