• 제목/요약/키워드: purpose of dining-out

검색결과 101건 처리시간 0.022초

Distribution Strategies for Service Delivery: Focus on Verbal and Non-verbal Communication at Counter Service Restaurants

  • CHOI, Jinkyung
    • 유통과학연구
    • /
    • 제20권3호
    • /
    • pp.45-52
    • /
    • 2022
  • Purpose: This study investigated the impact of staff verbal and non-verbal communication on consumer satisfaction and revisit intention. The study sought to identify differences in demographic and eating out characteristics on perceived verbal and non-verbal communication. Research design and methodology: This study used a survey method to collect data. The questionnaire asked about previous experience with verbal and non-verbal communication with staff at a counter service restaurant. The study measured degrees of perceived verbal and non-verbal communication. In addition, the effect of verbal and non-verbal communication on satisfaction and revisit intention was measured. The principal results: Results of ANOVA showed significant differences in monthly income on verbal communication and monthly income and budget for dining out on verbal and non-verbal communication. Both verbal and non-verbal communication affected satisfaction and revisit intention significantly with slightly more power of verbal communication than non-verbal communication. Major conclusions: Results of this study suggest that consumers are affected by both verbal and non-verbal communication. Staff communication is critical to increasing consumer satisfaction and revisit intention; hence, training staff in effective communication is necessary.

텔레비전 드라마에 나타난 주택실내디자인의 계층별 특성 (An Analysis on the Characteristics of Residential Interior Design according to Social Classes as shown in korean Television Dramas)

  • 이윤선;박영순
    • 한국실내디자인학회논문집
    • /
    • 제14호
    • /
    • pp.33-41
    • /
    • 1998
  • The purpose of this study was to identify the characteristics of residential interior design according to social classes in Korean television dramas. To achieve the study purpose content analysis through slides and video tapes was used. Eighty three houses out of twenty eight dramas from 1990 to 1996 were classified into three classes ; upper class middle-upper class middle-lower class. Those houses were analyzed based one the five review points : total interior images finishing materials window treatments furniture and accessories. The results of the study were as follows ; (1) In the general characteristics of the house in Korean television dramas there were distinct differences in age job of householders and house types by classes. (2) In the characteristics of living-room interior design in the television dramas there were distinct differences according to social classes in interior images floor coverings furniture styles and accessories. (3) In the characteristics of master bedroom in the television dramas there were a little differences according to classes. (4) In the characteristics of kitchen and dining room in the television dramas there were differences according to classes

  • PDF

건강 관련 식행동과 아시아의 건강음식에 대한 인식 연구 (Study on Healthy Food Behavior and Recognition of Healthy Asian Food)

  • 민계홍
    • 한국식품조리과학회지
    • /
    • 제26권5호
    • /
    • pp.521-529
    • /
    • 2010
  • The purpose of this study was to research healthy food behavior and food recognition for each Asian country after subjects had visited Asian restaurants. The subjects of the study were university students from Griffith university and Queensland university, Australia. The survey was conducted from June 1 to 28, 2010. The summary of the analysis is as follows. Firstly, for dietary behavior related to healthy food, 'average' was the most common answer at 41.0% (102 respondents). Regarding the standard of selecting healthy food, 'if it is good for health' was the most common answer, regarding the reasons to like healthy food, 'because it is good for health', was the most common, and for information about healthy food, 'obtain from TV or media' was the most common. Regarding eating healthy food at home or dining out, most respondents answered 'once or twice a week', whereas regarding thinking of eating healthy food while dining out, 'average' was the most common answer. Secondly, the recognition of six Asian cuisines were ranked in the order of Chinese, Japanese, Korean, Thai, Indian, and Vietnamese. Representative well-being food by country, Bibimbap of Korea, Sushi of Japan, Shark's Fin of China, Tom Yum Kung of Thailand, Curry of India and Goi Cuon of Vietnam were selected. Thirdly, regarding recognition of well-being food, disease effect factor, health-oriented factor, nutrition factor and vegetarian diet factor were extracted. We found that disease effect factor and nutrition factor had positive (+) effects on visiting Asian restaurants due to recognition of well-being foods. Therefore, it is expected that more local people will eat at Asian restaurants if the public relations for Asian restaurants emphasizes harmony between well-being food and Asian food.

편의성 및 환경 특성이 뉴시니어의 음식점 선택에 미치는 영향 (The Affects of Convenience and Atmosphere Attributes on New Seniors' Restaurant Selection)

  • 김보민;김형민;김영희;윤지영
    • 동아시아식생활학회지
    • /
    • 제24권1호
    • /
    • pp.12-19
    • /
    • 2014
  • The purpose of this research was to study the affects of atmosphere and convenience attributes on restaurant selection of customers aged between 50 to 60, referred to as new seniors. A survey was conducted with questions including convenience and atmosphere attributes (5 factors, 24 questions), respondents' dining-out behavior (6 questions), and general characteristics. For the analysis, SPSS 20.0 was used for the frequency analysis, factor analysis and ANOVA. The findings of this research are as follows : First, new seniors considered cleanliness (4.23) as the most important factor when choosing a restaurant. Convenient facility (3.89), ease of use (3.68), atmosphere (3.33) and children amenities (3.18) followed. Second, the importance of factors were compared according to the general characteristics. Based on gender, cleanliness and convenient facility showed a significant difference (p<0.05). Depending on whether they help raise their grandchildren and household type, the difference of ease of use and children amenities showed significance (p<0.05). Third, the importance of factors were compared based on their dining-out behavior. According to the average visits made to restaurants and the average payment per person, the difference of cleanliness and ease of use factors showed a significant difference (p<0.05). In addition, there were significant differences (p<0.05) on convenient facility and atmosphere factor depending on the average payment per person. The results of this research hopes to provide useful information to marketers targeting new seniors.

3대 동거형 아파트의 입주후 실태분석 -상계지역의 경우- (A Research on the Actual Condition of Living in the Three Generation Sharing Apartment Houses -A Case of Sang-Gye Area-)

  • 신경주
    • 대한가정학회지
    • /
    • 제27권3호
    • /
    • pp.89-102
    • /
    • 1989
  • The purpose of this survey was to find out the actual conditions of living and housing needs of three generation family in the sharing apartment houses in Sang-Gye area. 1. General family type was one which is living with single parent (female), middle-aged couple and their children togeter. 2. Their main mobility to move in this houses was because of the special design of sharing apartment houses. 3. Most of actual dwelling activities of old parents and middle aged couple were performed in condition of space-integration except a few activities. 4. The "Space-compromise type" was proved as the most ideal type of three generation sharing house in our country. In which, private spaces (such as bed rooms and bath rooms) are planned to be used seperately, public spaces (such as living room and dining room) together. 5. It would be better if massionette type was taken in the case of more than 30 pyung (net area).net area).

  • PDF

활용성 증대를 위한 키오스크 시스템 인터페이스 설계 (Design of Kiosk System Interface for Increase of Availability)

  • 이효상;임창섭;오암석
    • 한국정보통신학회:학술대회논문집
    • /
    • 한국정보통신학회 2022년도 추계학술대회
    • /
    • pp.90-92
    • /
    • 2022
  • 본 논문에서는 국내에 다양한 분야에 도입되어 있는 키오스크의 접근성 향상을 위한 인터페이스 개선 설계를 제안한다. 키오스크는 터치식 스크린을 활용한 무인 시스템으로 특히 외식분야에 특화 되어 있다. 하지만 키오스크의 직관성이 부족함에 따라서 키오스크의 사용을 포기하는 사람이 늘어나고 있다. 이를 해결하기 위해서 인터페이스 단계에서 직관성 및 사용학습성을 높여 기존의 키오스크의 사용을 기피하는 사람들의 편의성을 증대시키며, 이를 통하여 키오스크의 접근성을 높이는 것을 목적으로 한다.

  • PDF

실내공간의 쾌적성 변화가 친공간적 행동에 미치는 영향 (The effect of Pleasantly Designed Interior on Pro-spartial Behavior in Institutional Residence Dining Room)

  • 이연숙;안지영
    • 한국실내디자인학회논문집
    • /
    • 제1호
    • /
    • pp.26-31
    • /
    • 1992
  • The purpose of this study was to determine the effect of a pleasantly designed interior inpro-spatial behavior. For pleasantly designed interior, the existing interior was remodeled through the change of finishing materials for major architectural elements such as wall, floor and ceiling, and changes of furniture and it's arrangement. Prospatial behavior was operationalized as seat arranging behavior and measured through the arranged condition and observable arranging behavior. Time-series design, one of quasi-experimental design was used. The data in this study were extracted from an existing field experimental research. One hundred forty four video tapes recorded during 6 months out of 2 years period ware used. In conclusion , the pro-spartial behavior change was a mid-term positive effect of pleasantly designed environment. In an environmental setting where pro-spatial behavior was most important, a certain time cycle to change the environment needs to be considered.

  • PDF

주택내의 사회공간의 물리적 특성과 기능의 변천에 관한 연구 (Functional and Physical Changes of Social Lifespaces in Korean Family Houses)

  • 윤복자
    • 대한가정학회지
    • /
    • 제30권3호
    • /
    • pp.141-158
    • /
    • 1992
  • The purpose of this study was to identify general characteristics of social lifespaces in Korean family houses and to investigate the changes in the physical aspects and room functions of social lifespaces from Yi-dynasty to the present. The documentary research method was used for this study. Total of 972 out of 1,109 floor plans were analyzed for this study. The major findings were that changes of social lifespaces from Yi-dynasty to the present have been affected by natural and socio-cultural environments. The changes in the physical aspects of social lifespaces have shown from one or two social lifespaces to various single-purpose social lifespaces such as living room, family room, drawing room, and study room. In the past, the cnetral social lifespaces, Anbang(women's quarter) was larger than the living room/Daechung(wooden floor) but the living room in the present has become a central social lifespaces and larger. The room function of Anbang has changed from multi-purpose space to private space. Living room/Daechung had used as a pathway rather than a social lifespaces in the past but the living room has played many fuctional roles of family social activities in the present. The kitchen has also begun to use as a social lifespace. This is a new symptom that kitchen and dining spaces will be included as a new social lifespaces.

  • PDF

영남지역 기혼여성의 사회ㆍ경제적 수준이 외식행동에 미치는 영향 (The Effect of Socioeconomic Status on Eating-out Behavior of Married Females in Youngnam Area)

  • 김성미;이영순
    • 동아시아식생활학회지
    • /
    • 제14권2호
    • /
    • pp.103-112
    • /
    • 2004
  • The purpose of this study was to investigate the effects of socioeconomic status on the eating-out satisfaction, eating-out expenditure, meal balance and dietary attitude of 251 married females in Youngnam Area. The monthly frequency of eating out with family was 2.5 visits with an expenditure of 116,000 won in this study. Korean food was the most frequently selected type of board for breakfast, lunch and dinner. The respondents satisfied with the taste of the food the most, whereas least satisfied with the sanitation. The average expenditure for eating-out was 62,000 won per visit with the average of 39,000 won in the lowest income group and 78,000 won in the highest one. Regarding the meal balance score, the overall score was 3.48 with the lowest score(2.98) being recorded for the dairy products and the highest score(3.95) for vegetables. As for the dietary attitude score, breakfast scored the highest(3.79) and consideration of balanced workload, exercise, rest and dining activities received the lowest score(2.57). Meal balance and attitude scores were not significantly different among the eating-out expenditure levels. The eating-out expenditure demonstrated a positive correlation with total food expenditures, household income, educational attainment and others. The low income group who had low meal balance scores and dietary attitude scores tended to spend proportionally more on eating-out. In conclusion, the studies revealed that the respondents favored the Korean food and did not satisfied with the sanitation most when eating-out. In terms of eating-out expenses, the group with the highest income and educational attainment spent the most on eating-out and food expenditures.

  • PDF

여성관련 공간을 중심으로 본 서울지역 아파트의 공간구조 변화 (An Analysis of Change on the Apartment Unit Plans and the Interior Spaces Related to Women)

  • 최병숙;박정아
    • 한국주거학회논문집
    • /
    • 제20권4호
    • /
    • pp.39-47
    • /
    • 2009
  • The purpose of this study is to find out the changes on the metropolitan condominium apartment unit plans based on the interior spaces related to women such An-bang (master bedroom), bathroom and attached spaces to the master bedroom, living room, diningroom, kitchen, utility room, and balcony. This study used the content analysis method and space syntax. Contents were limited to the floor plans with 3 rooms type and about 105 m2 in the Korean apartment encyclopedia. The unit plans of 2,278, built from October 1975 to January 2008, were analyzed and basically SPSS package 16.0 was employed. The results were as followed. 1) Living room was a core space and an increasing tendency. After 2001, the design trend of living room connected with kitchen and dining room, and dining room changed into one space combining with women's working space such kitchen. It meaned women's working activities became into family public activities as to depending open access. 2) Kitchen had a characteristics that was connected to utility room or back balcony, and the number of extra kitchen increased. Also, the size of DK decreased, but utility size little increased. It was showed the characteristic of this space was still for women. 3) An-bang had a little strong characteristics of married coulpe or women's personal space with bathroom or dress room/powder room. 4) In addition, the values of integration and control of living room and DK were highest. It meant these space were centered in unit plans. Next, the An-bang and dress room/powder room were high. Utility room or balcony's were next, and these were women's working space. Therefore, family's public space was most important, and married couple or women's personal and working space were later in planning.