• 한국항만경제학회지
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• 제32권1호
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• pp.97-122
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• 2016

현재 인천항은 국내 컨테이너 처리물동량 3위 항만으로 2013년~2014년 컨테이너 처리 물동량 200만 TEU를 달성하였으며 국내 컨테이너 처리 물동량 2위인 광양항과의 물동량 차이를 줄이며 국내 2위 컨테이너 항만으로 도약하기 위해 노력하고 있다. 또한 지속적인 컨테이너 물동량 증가에 대비하여 2015년 6월 인천 송도에 인천 신항을 개장하며 국내 및 세계 주요 컨테이너항만으로 발전하기 위한 발판을 마련하였다. 이처럼 인천항의 컨테이너 항만으로서의 역할이 커지고 있어 인천항을 기항하고 있는 컨테이너 정기선 항로(항만 네트워크)의 역할과 향후 방향성 설정에 대한 관심이 늘어나고 있다. 본 연구는 인천항을 기항하는 컨테이너 정기선 항로를 중심으로 하는 시계열 자료(2008년~2015년)를 분석하여 인천항 컨테이너 정기선 항로의 변화에 대해 확인 하였으며 이를 통해 남중국/동남아시아 항로의 증가세가 인천항 컨테이너 정기선 항로의 증가에 긍정적 영향을 미쳤다는 점과 2008년도에 비해 인천항 컨테이너 정기선 항로의 다변화가 이루어지고 있음을 확인하였다. 그리고 최근 해운 항만 분야에 도입되고 있는 사회연결망분석(Social Network Analysis)을 통해 인천항 컨테이너 정기선 항로상의 중앙성(Centrality) 분석을 시행하였다. 인천항 컨테이너 정기선 항로상에 연결정도 중앙성(degree centrality), 인접 중앙성(closeness centrality), 사이 중앙성(betweenness centrality)이 높은 항만 및 그 변화를 확인하였으며, 이를 통해 국내에는 부산항이 국외에는 홍콩항이 높은 중심성(Centrality)을 가지는 것으로 나타났다. 이를 통해 인천항의 네트워크상 허브 항만은 세계 컨테이너 물동량 순위(14년 기준) 1위, 2위를 차지하는 상해, 싱가포르가 아님을 확인하였으며, 또한 중국 동부 항만의 중심성이 상대적으로 낮은 점에서 현재까지 중국 동부 항만이 인천항의 네트워크상 허브 역할을 하지 않고 있음을 확인하였다.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2019년도 춘계학술대회
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• pp.40-41
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• 2019

VTS 관제에서 시스템적 환경은 선박의 트래픽 이동 및 주변 상황 인지가 매우중요하다. 즉, VTS 에서 도선예정 선박의 정보와, 스케줄의 내용을 파악하여야하며, 정박된 선박의 출항 도선을 하는 경우, 해당정보는 관제사가 파악하고 있어야 하는 정보이다. 따라서 본 논문에서는 도선 스케줄을 VTS 시스템에 적용, 관제사가 쉽게 이해 처리될 수 있도록 구조로 설계 및 구현하였다. 이러한 정보는 향후 e-Navigation 연계 등 관제시스템의 진화시에 실시간 정보교환하여 관제에 도움을 주는 부가 기능으로 제공, 예측관제에 활용될 수 있다.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2006년도 Asia Navigation Conference
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• pp.203-212
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• 2006

The purpose of this research is to suggest the activation plan of Busan port. In the past years, Busan port enjoyed the golden days because of the China's rapid economic growth. But China's continuous development of ports, the trend of increasing container ship size and increasing direct call to China are coming threats to Busan port. So Korea needs to revise the 'Northeast Logistics Hub' strategy because it is considered that Korea ports continuously will handle China's transshipment cargoes. But now China's transshipment cargo share has decreased by direct call to China ports. It means that China has a lot of its local cargoes, so many ship companies change liner service route to handle China cargoes except Bussan ports although Busan port is included in the main trunk route. In the future, Bussan port will not be able to compete again about throughput with China ports if Busan port's transshipment cargo share decreases. So we must find out and develop Busan port's strength which is the competitive edge. By good luck, Busan port has a few opportunities such as the developed feeder network service and geographical advantages. Busan port has many feeder network service like spider's web in any northeast countries so we can suggest that if Japanese shippers use Busan port to distribute their cargoes to Japanese local areas, its transport costs are cheaper than when they use Japan's main ports. In this paper analyzed side of cost when they use Bussan port like hub to distribute their cargo to their local areas. Because most companies tried to reduce the total cost about logistics. Finally, this paper suggests when northeast shippers(China, Japan) use Bussan port which is more economical than their local main ports.

• 통상정보연구
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• 제6권2호
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• pp.361-384
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• 2004

Recently the port logistics service has been recognized as a important function of the international logistics, therefore, a lot of papers have been issued concerning the measurement of the service quality of that. But in spite of variety of papers, we can not find out the papers concerning the model of the synthetic customer satisfaction. And also the most of papers concerning the customer satisfaction of service quality have been focused not by cognitive evaluation of the customer, but by affective response. In this thesis, the authors are postulating the model and hypothesis to achieve the research by using the Gr$\"{o}$nroos's model. In order to research the relationship between the port logistics service quality and the customers satisfaction, we are selecting the shipping companies located in Busan and Kwangyang as purchaser and the loading and unloading companies as supplier, and the questionnaires was performed to them. In the result of the empirical study, the technical quality of the port logistics service are affecting directly on the customer satisfaction, but the functional quality are affecting not directly on the customer satisfaction. And also the customer response(affective response) has been proved that it has been exercised as a intermediate role between the port logistics service quality and the customer satisfaction. Therefore it is proved that the affective response of the customer has been exercised a crucial role in the course of supplying the port logistics service.

• 한국항해항만학회지
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• 제31권9호
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• pp.801-806
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• 2007

The analytical hierarchy process (AHP) enables decision makers to represent the interaction of multiple factors in complex and unstructured situations. The process requires the decision maker to develop a hierarchical structure of the factors in the given problem and to provide judgments about the relative importance of each of these factors and ultimately to specify a preference for each decision alternative with respect to each factor. The research presented in this paper applies the AHP to identify key players in promoting port competitiveness. The literature survey revealed four major criteria and 15 sub-criteria. The four factors are cost, service quality, facility/capacity and economic-social variable. 150 questionnaires suitable for AHP analysis were made and 77 were returned. It is found that in terms of cost, the first key player is terminal operator and the second key player is shipping companies calling Busan port; in terms of service quality, the first key player is terminal operator, and the second key player is shipping companies calling Busan port; in terms of facility/capacity, the first key player is port authority and the second key player is terminal operator; in terms of economic-social variable, the first key player is terminal operator, and the second key player is shipping companies calling Busan port.

• 품질경영학회지
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• 제40권4호
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• pp.543-558
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• 2012

Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between port service quality, and customer satisfaction and performance in port industry. Methods: The collected data through the survey were analyzed using multi-regression analysis. The measurement tools used for this study were divided into three dimensions such as internal quality, interaction quality and environmental quality. Results: The results of this study are as follows; regarding the influence of pot service quality dimension on customer satisfaction, it was found that the effects of interaction quality and internal quality were significant and those of environmental quality was not significant on customer satisfaction. It was found that customer satisfaction made statistically significant influence on performance from the investigation of the causal effect relationship between customer satisfaction and performance. Conclusion: Incheon Port needs to act actively paying attention to port facilities, efficient operation, network, cargo recruitment activities, smooth communication and fast handling.

• 한국항만경제학회지
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• 제24권4호
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• pp.115-137
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• 2008

본 연구는 선행연구와 전문가 인터뷰를 통하여 배후단지의 서비스품질 차원을 구성하는 주요속성들을 추출하고, 이 속성들을 토대로 배후단지 서비스품질 차원과 만족, 전환장벽, 고객행동간에 어떠한 인과관계가 있는지를 파악하여 전략적인 시사점을 제시하고자 하였다. 연구결과 인천항의 배후단지 서비스품질은 '상호작용품질', '물리적환경품질', '서비스전달품질'의 3차원으로 구분됨을 확인하였고, 이들 3차원중 '상호작용품질'을 제외한 '물리적 환경품질' 및 '서비스전달품질'이 만족에 유의한 영향을 미치는 것으로 나타났다. 이는 한정된 경영자원으로 배후단지 서비스품질을 향상시키려 할 때 어떠한 차원의 품질을 관리해야 할 것인지에 관한 방향을 제시하고 있으며, 이를 통해 고객들에 대한 보다 전략적인 마케팅 활동이 가능해질 것으로 보인다.

• 한국항해항만학회지
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• 제35권3호
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• pp.243-251
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• 2011

컨테이너항만은 산업구조와 차별화된 고객의 요구에 따라서 점점 변화하고 있다. 이에 따라서 항만이 경쟁력을 가지기 위해서는 서비스 차별화 전략이 필요하다고 본다. 고객들의 요구사항을 객관적으로 평가하기 위하여 품질기능전개(QFD)를 사용하였으며 컨테이너항만의 서비스 프로세스와 서비스품질 척도를 연계하여 분석하였다. 본 연구에서는 부산항의 서비스 프로세스를 분석하고 동북아의 대표항만인 상해항과 도쿄항의 서비스품질성과를 비교하였다. 또한 서비스 품질 향상을 위하여 컨테이너항만의 서비스 품질 척도와 프로세스간의 관계를 나타내고 서비스 프로세스의 중요도 및 우선순위를 도출하여 품질의 집(HOQ)을 최종적으로 제시하였다.

• 한국항만경제학회지
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• 제22권2호
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• pp.1-18
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• 2006

The purpose of this study is to consolidate the position of Kunsan Port as a Hub-port in Northeast asian region with the development of Kunsan port's hinterland. To accomplish the purpose, this paper firstly reviews the concept and function of port's hinterland literally. Next, We attempt to grasps the trends of port logistics service in this region, and to cope with this trends, study the previous researches of logistics platform(LP). Based upon the study, We find out the main factors of improving efficiency in port logistics, and build the model of logistics strategy with such factors as (1) Environment (2) Marketing (3) Logistics Chain and (4) Logistics community. And in order to applicate the model, we analyze the current situation of Kunsan port and port's hinterland. Finally, we provide the logistics strategies in Kunsan port's hinterland.

• 한국시뮬레이션학회:학술대회논문집
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• 한국시뮬레이션학회 1998년도 추계학술대회 및 정기총회
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• pp.17-20
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• 1998

The purpose of this paper is to develop a port simulation program for Inchon Port. The arrival and departure data from Inchon Port are analyzed, several probability density functions for the interval time and service time are estimated, and the berthing rules are constructed based on experts experiences. The port simulation program is written in visual basic considering the interarrival p.d.f., service rate p.d.f., berthing rules, and dual-dock system, and is used to analyze the effects of the changes in ship arrival rate and service rate upon the demurrage. It is expected that we can use the simulation results in order to prepare proper service level and to evaluate the appropriate investment strategy to be planned.