• Proceedings of the Korea Society of Design Studies Conference
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• 2004.10a
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• pp.124-125
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• 2004

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2007.11a
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• pp.143-143
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• 2007

• Proceedings of the Korean Institute of Communication Sciences Conference
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• 2004.11a
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• pp.13-13
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• 2004

• The KIPS Transactions:PartD
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• v.12D no.6 s.102
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• pp.899-904
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• 2005

Necessity of the service-on-demand that reflect a personal characteristic of a customer was increased by an aggravation of web service competition. So a study on a customization is being performed actively. The common customization system supporting of the personalization is performed through the computational data like individual characteristic or preference. Various studies on the service that used emotional information were performed. But we can't use this emotional information in the web system because of characteristics of emotional information system In this study, we design the adaptive customization system that used emotional information of the customer and analyse the system by experiments.

• ETRI Journal
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• v.38 no.4
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• pp.735-745
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• 2016

The Paris agreement at the 21st Conference of the Parties (COP21) emphasizes the reduction of greenhouse gas emissions and increase in energy consumption in all areas. Thus, an important aspect is energy saving in buildings where the lighting is a major component of the electrical energy consumption. This paper proposes a building energy management system employing visible light communication (VLC) based on LED lighting. The proposed management system has key characteristics including personalization and localization by utilizing such VLC advantages as secure communication through light and location-information transmission. Considering the efficient implementation of an energy-consumption adjustment using LED luminaires, this paper adopts variable pulse position modulation (VPPM) as a VLC modulation scheme with simple controllability of the dimming level that is capable of providing a full dimming range. This paper analyzes the VPPM performances according to variable dimming for several schemes, and proposes a VPPM demodulation architecture based on dimming-factor acquisition, which can obtain an improved performance compared to a 2PPM-based scheme. In addition, the effect of a dimming-factor acquisition error is analyzed, and a frame format for minimizing this error effect is proposed.

• The Journal of Society for e-Business Studies
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• v.22 no.3
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• pp.75-85
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• 2017

Personalization recommendations have already proven in many areas of the e-commerce industry. For personalization recommendations, additional work such as reclassifying items is generally necessary, which requires personal information. In this study, we propose a recommendation technique that neither exploit personal information nor reclassify items. We focus on music recommendation and performed experiments with actual music listening data. Experimental analysis shows that the proposed method may result in meaningful recommendations albeit it exploits less amount of data. We analyze the appropriate number of items and present future considerations for contextual recommendation.

• Journal of the Korean Society of Clothing and Textiles
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• v.35 no.6
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• pp.700-711
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• 2011

The purposes of the study were to identify the online service attributes that contribute to online consumer experiences of satisfaction, service failure, and service recovery and to examine whether differences exist in these attributes between U.S. and Korea. E-A-S-QUAL provided a useful framework for the study. Focus group interviews and web surveys were conducted by utilizing college students in both countries. No significant cultural differences were found in online service dimensions of service satisfaction. Personalization was the most frequently mentioned online service dimension of service satisfaction both in the U.S. and Korea. The findings showed significant cultural differences in terms of online service dimensions responsible for service failure and recovery. For Korean consumers, merchandising was one of the key online service dimensions of service failure, while efficiency was the important service dimension resulting in service failure for the U.S. consumers. In addition, for U.S. consumers, efficiency and personalization were the two most frequently mentioned service dimension for service recovery, while Korean consumers put more importance on the contact and information dimensions for service recovery. This study provided a comprehensive list of online service attributes important to online apparel retailing.

• Journal of Fashion Business
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• v.21 no.1
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• pp.99-111
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• 2017

This research analyzed the influence of mobile fashion shopping characteristics on customer loyalty through relationship quality. The data were collected subjects in their 20's-30's who had purchased fashion products using a mobile shopping channel. through an online survey using the self administered questionnaire. Exploratory and confirmative factor analysis were conducted to identify the dimensions of mobile fashion shopping characteristics and customer relationship variables. Mobile fashion shopping characteristics comprised four dimensions including tangibility, ubiquity, security and personalization. Customer relationship variables were identified as four dimensions such as satisfaction, trust commitment and loyalty. A structural equation modeling analysis was employed to examine the relationship between mobile fashion shopping characteristics, relationship quality and customer loyalty. Tangibility, ubiquity and security had a significantly positive impact on satisfaction and trust, but personalization had an influence on only satisfaction. Satisfaction had a significantly positive impact on commitment and loyalty. Trust had an influence on only commitment. In conclusion, relationship quality was found to be the appropriate model to explain the influence of mobile commerce characteristics on consumer' loyalty in mobile fashion shopping.

• Korean Management Science Review
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• v.29 no.3
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• pp.135-156
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• 2012

Due to the rapid growth of social networking community (SNC), research into SNC user's behavior has recently emerged as an important issue in information systems. An individual makes a decision whether or not to continually use his or her own SNC and to purchase digital items to decorate it. Most previous research has focused on a user's continuance intention and has ignored the importance of purchase intention. This study develops and empirically tests an integrated model designed to predict a user's two types of behavioral intention：continuance intention and purchase intention based on the expectation-confirmation model (ECM) and a dual model of relationship maintenance mechanism.The results indicate that perceived usefulness, satisfaction, personalization, and switching cost have important influences on the formation of SNC continuance intention. The results also show that perceived usefulness and satisfaction does not have any significant impacts on purchase intention, while personalization, learning, attractiveness of alternatives, and continuance intention significantly affect it.

• Journal of Distribution Science
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• v.18 no.6
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• pp.5-14
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• 2020

Purpose: This study was based on curation commerce that has been rapidly developing. It looked into the effect of curation commerce's quality of service factors (information quality, information interest quality, interaction quality, and personalization quality) on satisfaction and the mediating effect of consumer empathy and shopping value between service qualities and consumers' satisfaction with curation commerce. Research design, data, and methodology: The survey was conducted on 273 consumers who used Chinese curation commerce services. The research data was analyzed using the Smart PLS 3.0 program. The empirical analysis was conducted with reliability and validity analyses of the questionnaire and hypothesis test. Results: As a result, only the quality of information had a direct impact on satisfaction. The remaining service quaility factors (information interest quality, interaction quality, and personalization quality) were found to affect satisfaction through utilitarian value or consumer empathy. Conclusions: This study is meaningful in that it selected the service quality factors experienced by consumers about curation commerce services in line with the bright market prospects of curation services. In addition, the significance of this study was to reveal the psychological mechanism of the process in which the quality of service reaches consumer satisfaction.