• Title/Summary/Keyword: performance orientation

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Entrepreneurial Orientation Affecting the Performance of Women-Owned SMEs: Evidence from Vietnam

  • NGUYEN, Thi Loan
    • The Journal of Asian Finance, Economics and Business
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    • v.10 no.1
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    • pp.223-232
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    • 2023
  • This study desires to examine the impact of five dimensions of entrepreneurial (EO) orientation (innovation, competitive aggressiveness, proactiveness, risk-taking, autonomy) on the operation of women-owned SMEs; the author conducted a case study in Vietnam. How will each dimension of EO affect women-owned SMEs' performance? This study aims to seek the answer to these questions. A survey research design and a theoretical framework have been developed for all factors in the current context. A simple random sampling technique was applied in 300 SMEs in some provinces of Vietnam through a survey questionnaire, and a total of 258 valid responses were assessed as appropriate. The obtained data was analyzed by using SPSS 20.0. Cronbach's α test and factor analysis have been carried out to test the reliability of data and validate the hypothesis. Research results show that innovation, competitive aggressiveness, proactiveness, and autonomy positively affect business performance, while risk-taking negatively affects business performance. The results suggest that female business owners should know how to improve each dimension of the entrepreneurial in line with its context. Research results are important implications for Government administrative agencies for businesses to consult and introduce effective support policies. It is recommended that similar studies be replicated to confirm this result.

Effects of Internal Marketing of Cosmetic Retailers on Door-to-Door Salesperson's Job Satisfaction, Organization Commitment, Customer Orientation and Sales Performance (화장품업체의 내부마케팅이 방문판매원의 직무만족, 조직몰입, 고객지향성 및 판매성과에 미치는 영향)

  • Lee, Min Ji;Chung, Sung Ji;Ahn, Si-Hyun;Chang, Mi-Soon;Choi, So-Ra;Kim, Na-Mi;Kim, Tae-Eun
    • Journal of the Korea Fashion and Costume Design Association
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    • v.18 no.3
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    • pp.1-19
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    • 2016
  • This study tried to find out implementation factors of internal marketing for a cosmetic retailer, and to look into their effects on Salesperson's job satisfaction, organization commitment, customer orientation and sales performance. For this, this study inquired into the concepts and relationships of internal marketing, job satisfaction, organization commitment, customer orientation and sales performance through literature review; and tested the relationships between the variables by setting up a research model and hypotheses. The findings of this study may be summarized as follows: First, it was found that the better the education & training, the supervisor support and the compensation system among internal marketing factors of a cosmetic retailer were, the higher a door-to-door salesperson's job satisfaction was. Second, it was found that the better internal communication and the education & training among internal marketing factors of a cosmetic retailer were, the higher a door-to-door salesperson's organization commitment was. Third, the higher the job satisfaction of a door-to-door salesperson in a cosmetic retailer was, the higher the organization commitment was. Fourth, it was found that the higher the organization commitment of a door-to-door salesperson in a cosmetic retailer was, the higher the customer orientation was. Fifth, it was found that the higher the organization commitment and customer orientation of a door-to-door salesperson in a cosmetic retailer were, the higher the sales performance was. In conclusion, the internal marketing increases door-to-door Salesperson's job satisfaction, and enhances the sense of belonging to their cosmetic retailer. Further, they come to have a customer-oriented attitude in serving customers, which is directly connected to sales performance, and thus the retailer can create profits through internal marketing. Therefore, a cosmetic retailer will need to strengthen internal communication activities through diverse methods, expand and activate employees' professional education, and develop fair and just compensation system; and supervisors will need to give support to employees, trusting their judgment.

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The Impacts of the Service Quality of the Trade Promotion Agency on the Performance of Seoul Metropolitan and Local Exporting Firms (무역지원기관 서비스품질이 수도권 및 지역 수출기업의 수출성과에 미치는 영향)

  • Moon, Hee-Cheol;Bae, Myong-Ryeol;Hwang, Kyung-Yun
    • International Commerce and Information Review
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    • v.17 no.1
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    • pp.89-114
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    • 2015
  • We investigate the structural relationships between quality of service from Trade Promotion Agency(TPA), environmental uncertainty, and firms' uses of the service, export market orientation and export performance, using data from Korean export firms, Seoul Metropolitan export firms and local export firms. In particular, this article attempts to analyze how firms' uses of service from TPA may be influenced by their export market orientation, environmental uncertainty, and the service quality. The results from the study show that in Seoul Metropolitan export firms, TPA's service quality, environmental uncertainty, and their export market orientation have positive effects on their uses of service from TPA, which leads to increase in their export performance. The study also finds a solid evidence that, in Seoul Metropolitan export firms, environmental uncertainty has a positive effect on their export market orientation, which enhances their export performance. The study, however, finds that in local export firms, environmental uncertainty and export market orientation do not significantly affect their uses of service from TPA and export performance, respectively.

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Survey on the Orientation for New Nurses in a Hospital (일부병원의 신규간호사 오리엔테이션에 관한 조사연구)

  • Lee, Jung-Ae
    • Journal of Korean Academy of Nursing Administration
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    • v.3 no.1
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    • pp.83-92
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    • 1997
  • This study was designed to evaluate the current orientation and further to develop an effective orientation curriculum of new nurses by analyzing questionraire taken from 45 numbers of all nurses who have worked for 18 months below at one hospital located in C city on July, 1995. The results obtained are summarized as follows. 1. The subjects showed the high necessity of "emergency nursing", "cardiopulmunary resuscitation", "disinfection and infection" and "interpersonal relationship" in order, but relatively low necessity of "doctor supports" and "medical insurance affair" for the practical orientation. Therefore, the orientation should provide prepondently an education Which they really need, on the basis of their education experiences and/or requirements. 2. Practical training, individual teaching and performance will be an effective orientation more than theorical education. The educator should be selected from unit based persons being capable of providing technical education to trainee. Also, in order to develop the teaching method and to improve the corresponding ability, a special program is required for educators. 3. It will be desirable that task training is given at least one month before working at their unit. In addition, orientation schedule should be made to concentrate trainee on their task training fully. 4. The subjects showed that half of them had spent four to six months for work adaptation. A meeting of new nurses may be helpful not only to acclimate themselves to new circumstances. but also to provide an exchange of views and an emotional relationship. Furthermore, unit based staffs should exerts efforts to maintain the educational circumstances and warm concern for new nurse's adaptation.

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Electromagnetic interference shielding characteristics for orientation angle and number of plies of carbon fiber reinforced plastic

  • Kim, Hong Gun;Shin, Hee Jae;Kim, Gwang-Cheol;Park, Hyung Joon;Moon, Ho Joon;Kwac, Lee Ku
    • Carbon letters
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    • v.15 no.4
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    • pp.268-276
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    • 2014
  • Recently, methods that usea carbon-based filler, a conductive nanomaterial, have been investigated to develop composite fillers containing dielectric materials. In this study, we added geometric changes to a carbon fiber, a typical carbon-based filler material, by differentiating the orientation angle and the number of plies of the fiber. We also studied the electrical and electromagnetic shield characteristics. Based on the orientation angle of $0^{\circ}$, the orientation angle of the carbon fiber was changed between 0, 15, 30, 45, and $90^{\circ}$, and 2, 4, and 6 plies were stacked for each orientation angle. The maximum effect was found when the orientation angle was $90^{\circ}$, which was perpendicular to the electromagnetic wave flow, as compared to $0^{\circ}$, in which case the electrical resistance was small. Therefore, it is verified that the orientation angle has more of an effect on the electromagnetic interference shield performance than the number of plies.

Relationships between achievement goal orientation and self-management in high school track & field athletes (고등학교 육상선수의 성취목표성향과 자기관리의 관계)

  • Ko, Wisug;Han, Gun-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.10
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    • pp.4445-4452
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    • 2012
  • This study examined the relationship between an achievement goal orientation and self-management in track & field athletes' of physical education high schools. Moreover, we hypothesized that the achievement goal orientation and self-management would be differed by their gender, special field, and career. Participants were 229 athletes. They completed achievement goal orientation and self-management questionnaires independently. Results from each statistical method based on the research questions revealed that there was a statistical difference in the subject goal orientation(p<0.05). Gender had a significant effect on the interpersonal, mental strength, and the body management(p<0.05). The mental strength was only statistically affected by their special field. The results indicated that the achievement goal orientation and the self-management may affect performance of high school track & field athletes. Several limitations, implications and suggestions for the future study were discussed.

The effects of Cognitive Flexibility, Self Concept Clarity and Goal Orientation On Adaptive Performance -Focused on mediation effect of resilience- (인지적유연성, 목표지향성, 자기개념명확성이 조직적응에 미치는 영향에 관한 연구 - 회복탄력성을 중심으로 -)

  • Cho, Young-Bohk;Lee, Na-Young
    • Management & Information Systems Review
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    • v.32 no.3
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    • pp.221-245
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    • 2013
  • The purpose of this study is to examine the factors leading resilience and to investigate the impact of the adaptive performance. The results are as follows: First, Cognitive Flexibility, Self Concept Clarity and Learning Goal Orientation were proved as antecedents predicted to resilience. Second, Cognitive Flexibility had positive effects on all sub variables on adaptive performance and Prove Goal Orientation had positive effects on some sub variables on adaptive performance such as problem solving, cope with uncertainty, cross cultural adaptability. Self Concept Clarity had positive effects on some sub variables on adaptive performance such as problem solving, handle crisis, cross cultural adaptability. Third, Resilience mediated the relationship between Cognitive Flexibility and Adaptive Performance(problem solving, handle crisis, cross cultural adaptability). The hypotheses of the mediation effect of resilience between Goal Orientation, Self Concept Clarity and Adaptive Performance were rejected. Lastly, this study emphasized and verified the importance of resilience in process of adaptive performance. Future studies should be looked for broad variety of resilience factors.

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The Ways to Improve Competitiveness and Performance for Salesmen of Small and Medium IT Company: Focusing on Organizational Citizenship Behavior and Corporate Performance (중소 IT기업 영업사원의 경쟁력 강화를 위한 성과 창출 제고 방안: 조직시민행동 및 경영성과 제고 방안을 중심으로)

  • Lee, Gyu-Don;Lee, Sang-Jin;Lee, Chul-Gyu
    • The Journal of Society for e-Business Studies
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    • v.21 no.3
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    • pp.101-128
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    • 2016
  • To improve competitiveness & performance for salesmen of small & medium IT company, this study aims not only to inspect how value orientation, leadership & justice make effects for Organizational Citizenship Behavior & Business Corporate Performance & but also to explore the role of adaptive selling practices as parameter. To support the study, the data collected from 314 employees in sales roles at more than 200 IT companies was processed via. regression analysis method. The research model of study lies at identification of 'the Effects of Value Orientation, Leadership, & Justice of/Posed by the Salesmen of a IT Company on Organizational Citizenship Behavior & Corporate Performance' based on the phenomena of unfair sales strategies rampantly being taken for short-term profits & survivals despite of the value of upholding business ethics to realize long-term, sustainable growth of a business of company. The hypotheses of this study are formulated as follows. First, value orientation, leadership, & justice shall have effects on organizational citizenship behavior & Corporate performance. Second, adaptive selling practices shall function as the parameters between the independent & dependent variables. The analysis results on the research, undertaken with verification of parametric effects, confirm the following: 1. Value orientation imposes positive (+) effects on adaptive selling practices which impose positive (+) impacts on organizational citizenship behavior & Corporate performance. 2. Adaptive selling practices function as a full parameter between value orientation & organizational citizenship behavior whilst functioning as a partial parameter between value orientation & Corporate performance. 3. Leadership imposes positive (+) effects on adaptive selling practices which impose positive (+) effects on organizational citizenship behavior & Corporate performance. 4. Adaptive selling practices function as a partial parameter between leadership & organizational citizenship behavior whilst functioning as a full parameter between leadership & Corporate performance. Therefore, this study is concluded that establishing & executing sales strategies in consideration of value orientation & fairness is of extreme importance for IT companies to realize & maintain their sustainable corporate management, & last but not least, it is necessary for IT companies to proactively introduce & provide educational systems for their salesmen thus to help them to uphold & sustain ethics & values of the business.

Trend and Implication of OECD Hospital Performance Project (OECD 병원 성과 프로젝트의 동향과 국내 시사점)

  • Park, Choon-Seon;Choi, HyoJung;Hwang, Soo-Hee;Im, JeeHye;Kim, Kyoung-Hoon;Kim, Sun-Min
    • Quality Improvement in Health Care
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    • v.22 no.1
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    • pp.11-26
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    • 2016
  • The Organization for Economic Cooperation and Development, which has continuously evaluated the performance of healthcare systems, has recently invested much effort into hospital performance measurement. The purpose of this paper is to introduce the hospital performance measurement programs operated by international organizations or at the national level based on the OECD's hospital performance project. Health Insurance Review & Assessment service (HIRA)'s quality assessment was analyzed based on the analytical framework of the OECD's hospital performance project. The hospital performance measurement programs of WHO, Canada, Australia, United States and United Kingdom are briefly explored, in view of the conceptual framework, key performance dimensions and indicators that are currently in use. The OECD suggested seven key dimensions of hospital performance: timeliness, efficiency, continuity, effectiveness and appropriateness, staff orientation, patient orientation and safety. The analysis of the quality assessment program of HIRA, which operates 36 diseases and procedures and 347 indicators, shows that the numbers of indicators are relatively small in the areas of safety, patient centeredness and efficiency. Continuity of care and staff orientation are not fully developed also, but the situations are similar in other countries. In conclusion, hospital performance measurement using stable and comprehensive data should be developed to improve overall system performance, and discussions on a conceptual framework that can lay out directions and key performance domains need to take into place.

An emperical study on a cause of the gap between technological success rate and commercialization success rate on the government-funded R&D projects of SMEs (정부지원 중소기업 R&D과제의 기술적 성공률과 사업화 성공률 간 격차요인에 관한 실증연구)

  • Yoon, Doh-Keun;Yang, Dong-Woo
    • Journal of Digital Convergence
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    • v.11 no.8
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    • pp.127-141
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    • 2013
  • In this study, we analyzed causal relationships between technology orientation and technological performance, between technological performance and commercialization speed on the government -funded R&D projects in 2009 for searching the cause of the big gap between technological success rate and commercialization success rate. In the result, technology orientation affected negatively on the technological performance, but the technological performance affected positively on the commercialization speed. These results mean that low technology oriented projects are easy to reach the selling step of products faster but they are not easy to attain a balanced income and outgo in contrast to the firms' own R&D. we found it was caused by a defect in the government's R&D support and management system.