• 제목/요약/키워드: patterns of service use

검색결과 269건 처리시간 0.03초

Dynamically Adaptable Mobile Agents for Scaleable Software and Service Management

  • Brandt, Raimund;Hortnag, Chistian;Reiser, Helmut
    • Journal of Communications and Networks
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    • 제3권4호
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    • pp.307-316
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    • 2001
  • Two hard sub-problems have emerged relating to the use of mobile agents for service management tasks. First, what is their impact on security, and second, how can they receive a flexible capacity to adapt to an open range of different environments on demand, without introducing trio stringent prior assumptions. In this paper, we present work towards solving the second problem, which is of particular interest to management software, because it typically needs to excert fine-grained and therefore particular resource control. We suggest a mechanism that reassembles mobile agents from smaller sub-components during arrival at each hop. The process incorporates patterns of unmutable and mutable sub-components, and is informed by the conditions of each local environment. We discuss different kinds of software adaptation and draw a distinction between static and continuous forms. Our software prototype for dynamic adaptation provides a concept far exchanging environment-dependent implementations of mobile agents during runtime. Dynamic adaptation enhances efficiency of mobile code in terms of bandwidth usage and scalability.

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외래환자의 예약제도 개선을 위한 시뮬레이션 모형 (A Simulation Model of a Outpatient Scheduling System)

  • 전기홍;채영문
    • Journal of Preventive Medicine and Public Health
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    • 제19권1호
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    • pp.56-64
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    • 1986
  • This paper describes a GPSS-based, multi-server queueing model that was developed to simulate the patient flow, and to analyze the effectiveness of the patient scheduling system under various conditions. Unpredictable and unacceptably long waits to receive the service at the outpatient department of a general hospital necessitated the study. Arrival and service time distribution needed for the simulation model were generated from actual arrival and service patterns observed during the peak hours. The simulation results show that a change in patient scheduling system (i.e. time interval between appointments, starting time. and the number of physicians) from a current system would significantly reduce the patient wait time. This study provides the hospital administrator with an analysis of patient scheduling system under several conditions, and will be used to plan future scheduling system and staffing. Studies such as this can demonstrate the value of simulation in providing information for use in future planning.

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주요 치료재료 품목군의 건강보험청구액 결정요인분석 (Analysis on the Determinants of Therapeutic Materials Expenditure in National Health Insurance)

  • 변진옥;이주향;김유리;이혜재
    • 보건행정학회지
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    • 제26권4호
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    • pp.333-342
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    • 2016
  • Background: The use of therapeutic materials based on new health technology has increased in recent years in the field of medicine, raising concerns for medical practitioners regarding increased spending on the new therapeutic materials amid the rapid population ageing and increase of chronic diseases in Korea. While therapeutic materials have significant importance in the health care system, they have not been given appropriate attention in the academic world of Korea. The purpose of this study is to identify factors that affect the growth of expenditure on therapeutic materials and to derive implications for an effective management considering the diversity of therapeutic materials. Methods: Using the claims data of the National Health Insurance Services, specific utilization patterns of groups of therapeutic materials in the middle classification level of Health Insurance Review and Assessment Service from 2007 to 2014 were analyzed. Four categories (J5083: drug eluting coronary stent, D0302: nonmetallic anchor, K6014: gauze, K6023: gauze) that exhibit unique patterns with respect to price and volume were selected. Then, decomposition analysis was performed to identify the largest contributor to the spending growth by dividing the products into existing, new, and abandoned products for the period between 2010 and 2013. Results: The effect of new products had larger impact on spending growth than the effect of core items in drug eluting coronary stent (J5083) and nonmetallic anchor (D0302). In addition, existing products in general included items priced relatively lower when compared with another item manufactured by the same company. In the gauze category, however, existing products had the largest impact on expenditure and the effect of volume was greater than that in other categories. Conclusion: This study provides evidence that appropriate management measures classified by the characteristics of therapeutic materials are required for therapeutic materials pricing and reassessment in Korea.

제품특성과 구매패턴에 따른 uTradeHub 활용요인 연구 (An Empirical Study on the Factors Affecting the Participation of uTrade Hub in terms of Product Characteristics and Sourcing Patterns -Focused on the uTrade Search Services-)

  • 송선옥
    • 무역상무연구
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    • 제49권
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    • pp.461-490
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    • 2011
  • The purpose of this study is to examine which factors are encouraging SMEs to participate in uTradeHub(focused on the uTrade search service) in terms of product characteristics and sourcing patterns. The three factors encouraging Trade e-Marketplaces are identified in this study. First, internal factors include the support of top management, mature of IT infrastructure. Second, external factors include the pressure of industry, industry competition, dependence of trading partners. Third perception factors are perceived Usefulness, perceived easy of use. The empirical analysis had the following results. First, it reveals that support of top management, mature of IT infrastructure, industry competition have significant influence upon uTrade Search Services. On the other hand, pressure of industry, dependence of trading partners, Perceived relative benefits are not significant variable of the participation in uTrade Search Services. Second, the factors affecting the participation in uTrade Search Services are differentiated in terms of product characteristics and sourcing patterns. And the support of top management, mature of IT infrastructure, Perceived relative benefits are emphasized very important factors affecting the participation of uTrade Search Services in SMEs. The industry competition is recognized as more important factor in horizontal market in which Spot sourcing just like Operating products is trading. On the other hands, the dependence of trading partners are significant factor in vertical market in which Systemic sourcing just like Manufacturing products is trading.

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비즈니스 서비스 식별을 위한 변형 순차패턴 마이닝 알고리즘 (Adapted Sequential Pattern Mining Algorithms for Business Service Identification)

  • 이정원
    • 한국컴퓨터정보학회논문지
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    • 제14권4호
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    • pp.87-99
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    • 2009
  • SOA를 도입하는 하향식 (top-down) 방법은 온톨로지를 기반으로 서비스를 분석하고 설계하는 서비스 모델링 단계를 핵심으로 봄으로써 SOA의 장점을 가장 잘 반영할 수 있는 방법으로 권장되고 있다. 그러나 대부분의 기업들은 하향식 방법이 최상이라는 것을 알면서도 기업 이윤 창출에 단기적인 효과가 드러나지 않고 도입 초기에 개발시간과 비용이 증대되므로 이를 꺼리게 된다. 특히 잘 정의된 컴포넌트 시스템을 이미 사용하고 있는 경우에 더욱 그러하다. 따라서 본 논문에서는 기존의 잘 정의된 컴포넌트시스템을 최대한 이용할 수 있는 상향식 (bottom-up) 서비스식별 방법을 제안한다. GUI는 직접 사용자의 입력을 받아 들여 이벤트를 발생시킨다는 점에 착안하여 이벤트의 경로를 연결하면 비즈니스 프로세스에 근사시킬 수 있다. 따라서 컴포넌트와 상호작용하는 GUI의 이벤트 수를 기준으로 핵심 GUI를 선정하고 핵심 GUI로부터 연결되는 이벤트 경로를 대상으로 기존의 순차패턴 마이닝 알고리즘을 변형하여 사용자의 서비스 사용 패턴을 추출한다. 실험결과 추출된 이벤트 패턴에 응집도를 적용하여 다양한 크기의 비즈니스 서비스를 식별할 수 있음을 보였다.

건강보험 환자와 비교한 산재환자의 의료이용 행태와 재원일수 결정요인: 일부 골절환자를 중심으로 (Comparison of Health Care Utilization Patterns and Length of Stay Determinants between Fracture Patients with Workers' Compensation Insurance and National Health Insurance)

  • 윤경일
    • 보건의료산업학회지
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    • 제9권4호
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    • pp.131-144
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    • 2015
  • Objectives : This study investigated the health care utilization patterns and length of stay (LOS) determinants of fracture patients with workers' compensation insurance (WCI) and national health insurance (NHI). Methods : The discharge summary data of 4,394 WCI fracture patients were compared to 28,874 NHI patients. Health care utilization characteristics were compared with a logistic regression analysis, and the LOS determinants were identified with linear regression analysis. Results : The average LOS of the WCI fracture patients was 2.4 times higher than that of the NHI patients. WCI patients used more small or medium sized hospitals, and were more frequently admitted through the emergency room. Females, older patients and patients admitted through emergency room had a significant positive impact on LOS. Conclusions : Healthcare utilization by the WCI fracture patients may include medically unnecessary hospital stays. Therefore, policy makers need to respond appropriately to the inefficient use of health resources by WCI patients.

모바일 메신저 서비스의 지각된 가치, 사용-확산 그리고 충성도 간의 관계에 대한 연구 (The Relationships among Perceived Value, Use-Diffusion, Loyalty of Mobile Instant Messaging Service)

  • 조동혁;박종우;전현재
    • 지능정보연구
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    • 제17권4호
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    • pp.193-212
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    • 2011
  • 스마트폰의 대중화와 함께 모바일 메신저 서비스는 모바일 시장의 중요한 키워드로 부상하고 있다. 갈수록 경쟁이 심화되고 있는 모바일 메신저 시장에서 고객 충성도 제고는 기업 비즈니스 생존을 위한 열쇠이자, 기업 마케팅 전략의 목표 일 것이다. 이에 본 연구는 모바일 메신저 서비스 수용 후 발생되는 지각된 고객가치, 사용-확산 그리고 충성도 간에 어떠한 영향을 미치는지를 알아보고, 연구 결과를 통해 모바일 메신저 서비스 고객 확보 및 충성도 제고를 위한 시사점을 제공하고자 하는 것이 연구의 주목적이라 할 수 있다. 연구결과, 지각된 가치는 서비스 사용량에 영향을 미친다는 결과가 나타났다. 또한 사용량은 지속적 사용의도와 타인 추천의도에 영향을 미치며, 사용 다양성은 타인 추천의도에 영향을 미치는 것으로 나타났다. 한편, 지각된 가치는 지속적 사용의도와 타인 추천의도에 영향을 미치며, 브랜드 전환의도의 경우 사회적 가치 요인만이 브랜드 전환의도에 영향을 미치는 것으로 나타났다. 연구결과에 따른 시사점으로 서비스 제공자는 모바일 메신저 서비스 사용을 확산시키고 지속적인 사용을 촉진하기 위하여 첫째, 사용자들의 서비스 사용과 연결된 지각된 가치에 대한 인식을 고취 시킬 필요가 있으며, 둘째, 서비스의 충성도에 영향을 미치는 사용-확산 패턴이 다름을 인식하고, 충성도를 제고 할 수 있는 사용자의 사용-확산 전략을 수립 할 필요성이 있다. 마지막으로, 사용자가 경쟁적인 대안에서 충족시킬 수 있는 고객가치 요인이 무엇인지 분석하여 고객 충성도를 높이고 관계를 지속해나갈 수 있는 방법을 모색해야 할 것이다.

소비자 중심의 OTT 서비스 가치가 소비자 인식을 통해 OTT 플랫폼 선택에 미치는 영향 (Impact of consumer-oriented OTT service value on OTT platform selection through consumer perception)

  • 이신복;노혜영
    • 문화기술의 융합
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    • 제10권3호
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    • pp.851-860
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    • 2024
  • 디지털 시대의 도래와 함께 전 세계적으로 확산한 온라인 스트리밍 서비스, 특히 OTT(Over The Top) 서비스는 소비자들에게 주요 콘텐츠 소비 매체로 자리매김하여 그 경쟁이 치열해지고 있다. 이에 본 연구는 OTT 서비스를 소비자 관점에서 미디어 소비 패턴에 미치는 영향을 분석하였다. 소비자 중심의 서비스 가치가 OTT 플랫폼 선택, 소비자 만족도, 브랜드 충성도에 어떤 영향을 미치는지에 대해 연구하였으며, 콘텐츠의 다양성, 사용 용이성, 가격성, 브랜드 인지도, 개인화 서비스 등 다양한 요소들을 분석하였다. 연구 결과, 콘텐츠의 다양성, 사용 용이성, 가격성은 소비자 만족도와 브랜드 충성도에 긍정적인 영향을 미치는 주요 요인으로 나타났으며, 이는 OTT 플랫폼 선택에도 중요한 동기가 됨을 보여준다. 반면, 개인화 서비스는 예상과 달리 유의미한 영향을 미치지 않았다. 이 연구는 OTT 서비스 제공자들이 소비자 중심의 가치를 강화하고 경쟁력 있는 서비스를 제공하기 위한 전략 수립에 중요한 통찰을 제공한다.

Development of Evaluation Metrics for Pedestrian Flow Optimization in a Complex Service Environment Based on Behavior Observation Method

  • Bahn, Sang-Woo;Lee, Chai-Woo;Kwon, Sang-Hyun;Yun, Myung-Hwan
    • 대한인간공학회지
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    • 제29권4호
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    • pp.647-654
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    • 2010
  • In a service environment, the spatial layout is an important factor that has a great impact on customers' behavioral characteristics including wayfinding and purchasing. Previous studies have shown a gap between marketing, focusing solely on profitability and satisfaction, and architecture, looking only into efficiency of pedestrian flow. To balance such disparity, this study suggests an integrated approach for assessing behavioral patterns in complex service environments. With the objective that complex service environments should aim to increase its profitability and efficiency while guaranteeing customer satisfaction, quantitative metrics was developed for evaluation. The metrics was defined to use data from behavior observation including path tracking, population counting, and gaze analysis, while previous studies have relied on abstract survey methods that were prone to sampling errors and loss of data. For validation of the metrics in a real world setting, a case study was conducted at 4 train stations in Korea. In the case study, experiments were conducted to gather the required data in all 4 train stations, while their physical layouts were also analyzed. With the results from the case study, comparative evaluation of the 4 train stations in terms of behavioral efficiency was possible, together with a discussion on the effect of their physical settings.

젖소 유방염 유래 Staphylococcus aureus의 Coagulase Gene 유전형 분석에 의한 감염경로 규명 (Epidemiological Investigation of Staphylococcus aureus Isolated from Bovine Mastitis Based on the Polymorphism of Coagulase Gene)

  • 문진산;이애리;임숙경;주이석;강현미;김종만;김말남
    • 대한수의학회지
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    • 제43권1호
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    • pp.95-102
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    • 2003
  • Because Staphylococcus aureus (S. aureus) has variable number of short sequence repeat region in coagulase gene, it has been used to investigate the relatedness of S. aureus isolates. In this study, we isolated S. aureus strains from 20 dairy farms with bovine mastitis from September 2000 to August 2001. PCR-RFLP analysis of coagulase gene revealed 10 different patterns. Most of the S. aureus isolates showed only one coagulase gene RFLP pattern per farm. However, there were several S. aureus clones spreading between dairy farms. All the farms showed poor management conditions of milking machine and milker, indicating that managements for mastitis control program include use of proper milking matching, premilking sanitation, and segregation in the S. aureus infection herd. Our data suggest that PCR-RFLP analysis of coagulase gene might be applicable for the epidemiological investigations of S. aureus isolated from bovine mastitis cows.