• 제목/요약/키워드: organizational involvement

검색결과 143건 처리시간 0.026초

간호사의 직무요구와 직무자원이 건강문제와 이직의도에 미치는 영향: 직무소진과 직무열의의 매개효과 (Effect of Job Demands and Resources by Nurses on Health Problem and Turnover Intention: The Mediating Effects of Work Burnout and Engagement)

  • 한정원
    • 한국산학기술학회논문지
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    • 제17권8호
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    • pp.103-112
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    • 2016
  • 본 연구는 직무요구-자원 모형을 바탕으로 간호사의 직무요구와 직무자원, 직무소진과 직무열의, 건강문제와 이직의도 간의 관계를 규명하기 위한 가설적 모형을 구축하고 이를 검정하여, 간호 조직의 성공적인 자원관리 방안을 위한 기초자료를 제시하고자 시행되었다. 연구 대상자들은 서울시 소재하는 대학병원에서 근무하는 간호사 320명을 대상으로 실시되었다. 연구 결과, 간호사의 직무요구는 직무소진 증가와 직무열의 감소에 직접적인 영향을 미치는 것으로 나타났으며, 직무자원은 직무열의 증가에 직접적인 영향을 미치는 것으로 확인되었다. 직무요구는 직무소진을 매개로 건강문제와 이직의도 증가에 간접적으로 영향을 미치는 것으로 나타났으며, 직무자원은 직무소진과 직무열의를 매개로 건강문제와 이직의도 감소에 유의한 간접효과를 미치는 것으로 나타났다. 직무소진은 건강문제 증가와 이직의도 증가에 직접적인 영향을 미치는 반면, 직무열의는 이직의도에 직접적인 영향을 미치지 않는 것으로 확인되었다. 본 연구의 결과는 간호사들이 지각하는 직무자원과 직무요구가 건강문제와 이직의도에 미치는 영향을 직무소진과 직무열의의 매개 효과로 파악한 기초자료로 간호 관리자들이 조직의 성과를 높이기 위한 전략적 자료로 활용할 수 있을 것이다.

이중몰입유형별 직무태도와 성격 및 인구통계학적 특성의 융복합적 관계성 연구 (A Study on the Relationship among Job Attitude, Personality and Demographic Characteristics based on the Types of Dual Commitment)

  • 강영석;전상길;이미경
    • 디지털융복합연구
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    • 제14권7호
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    • pp.135-144
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    • 2016
  • 노동조합의 영향력이 강한 기업 내 구성원들이 조직과 조합에 몰입하는 여러 형태에 따라 어떤 직무태도를 가지는지에 대한 연구는 실무적으로도 중요한 의의를 가진다. 본 논문은 노동조합과 조직에 대한 구성원의 융복합적 몰입 관점에서 몰입유형군별 직무태도와 성격을 포함한 인구통계학적 특성의 차이를 확인하였다. 실증연구를 위해 현대기아자동차 388명의 응답을 활용하였고, 조직과 노조에 모두 몰입하는 '고도 이중몰입군', '보통의 이중몰입군', 양 집단에 모두 몰입하지 않는 '몰입거부군', 조직에만 몰입하는 '조직몰입군', 노조에만 몰입하는 '노조몰입군'의 5가지 유형 중 '고도 이중몰입군'과 '조직몰입군'이 '몰입거부군'이나 '노조몰입군'에 비해 직무만족과 직무몰입이 가장 높음을 밝혀내었다. 조직몰입과 노조몰입의 하위개념까지 고려하여 군집을 세분화한 본 연구는 이중몰입유형에 따른 성격과 인구통계학적 특성까지 고려하여, 회사와의 거래적 관계 인식이 강화되는 분위기 가운데 인적자원 관리 방향 등 시사점을 제안하고자 하였다.

병원 종합 물류시스템 운영에 대한 관련직원들의 인식 (A Study of the Employee's Attitude Toward Operation of the Hospital Material Requirements Planning System(HMRPS) in University Hospitals)

  • 이광용;유승흠;손태용
    • 한국병원경영학회지
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    • 제4권2호
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    • pp.266-285
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    • 1999
  • The purpose of this study is to identify influencing factors for successful introduction, implementation and management of HMRPS through assessment of the employees attitude toward HMRPS in technical, administrative, and organization behavioral areas. Data were collected from 157 HMRPS employee members' self-reporting questionnaire in three university hospitals in the city of Seoul and Kyonggi Province from November 5 to November 10, 1997. Relevant literature on industry company MPR system theory was reviewed to develop the theoretical framework. The results were as follows: The employee's recognition of tangible benefit were more significantly influenced success than intangible benefit for successful operation relating the HMRPS. Concerning the employee's recognition of the successful HMRPS and the factor of influenced success was significantly positive correlation between tangible and intangible benefits and success factor in technical, administrative, and organizational behavior area. This study showed that major factor affecting the employee's recognition of tangible and intangible benefit for successful HMRPS. For tangible benefits; Success factors in the technical areas were quality of the data and information, efficiency of inventory management and rescheduling of operation plan. Success factors in the administrative areas were: role of top management. Success factors in the organization behavioral areas were; simplicity of the HMRPS, human resistance to change. For intangible benefits; Success factors in the organization behavioral areas were; user involvement, simplicity of HMRPS, human resistance to change. Futhermore as the exact evaluation of successful factors of HMRPS implement is needed, research for the development of systemic variables of physical distribution system control, methods, capacity of system, duration and other environment in many of 30 hospitals or more, and for the empirical study for HMRPS.

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The Effects of Censorship and Organisational Support on the Use of Social Media for Public Organizations in Mongolia

  • Erdenebold, Tumennast;Kim, Suk-Kyoung;Rho, Jae-Jeung;Hwang, Yoon-Min
    • 아태비즈니스연구
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    • 제11권2호
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    • pp.61-79
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    • 2020
  • Purpose - This article empirically investigated the effects of the socio-political factor of censorship preconditioning, and organizational support, mediating performance expectancy of public sector officials' behavioural intention to utilise social media in a post-communist country, Mongolia. Design/methodology/approach - This study collected 212 survey data from public sector organisations in Mongolia. Using the Partial Least Squire (PLS) method, this study analyzed the proposal model grounded on the UTAUT model. Findings - There are still communist footprints in the form of censorship, which remained as a negative precondition factor, and this has an indirect negative influence, and organisational support mediates to enhance performance expectancy. Effort expectancy and social influence factors have direct positive influence on the use of social media systems in the government domain of Mongolia Research implications or Originality - This study empirically investigated the model of public employees' intention to examine the post-communist countries' cultural, social, economic, and political systems, government organisational environment of the former communist sphere. The cultural factors, censorship and organisational support, to the existing IT adoption UTAUT model were also identified to test the situation of a post-communist country, Mongolia. This study contributes to the new theoretical involvement with social media by testing a new social media-based third-party intercommunication channel, including intent to use in the public service for post-communist countries. This study practically provides the guidelines to promote social media usage for public sector in the post-communist situation.

참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective)

  • 강성배;문태수;정윤
    • Asia pacific journal of information systems
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    • 제20권3호
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

우리나라 의용소방대의 변천과정 고찰을 통한 발전방안 연구 (Study of a Development Plan through Consideration of the Transition Process of Korean Volunteer Fire Department)

  • 김형도;이시영
    • 한국화재소방학회논문지
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    • 제31권3호
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    • pp.106-118
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    • 2017
  • 본 연구의 목적은 의용소방대 태동기부터 2014년 의용소방대법 제정까지의 변천과정 고찰을 통해 의용소방대의 역사적 정체성을 구현하고 기본 이론적 개념을 변화된 관점으로 새로이 정립하며 발전방안을 모색하고자 하였다. 이를 위해 문헌조사 연구방법을 토대로 기술적 접근방법이 활용되었다. 연구결과, 정의는 "의용소방대는 화재진압, 구조 구급 등을 비롯한 각종 재난상황에 대비하고자, 자원한 지역주민들이 자주적이고 자발적인 의지로 의기투합하여 구성한 법률상의 보조 조직체", 설치이념은 '주민 참여의 한 형태로서 안전의 선도적 봉사조직체', '자율적 조직운영을 바탕으로 한 주민친화적 조직활동', '사회복지 실현과 각 지역별 여건에 따르는 요구를 보완해 주는 활동'으로 정립하였다. 그 특성에 관해서는 '자발적 참여성', '사회적 확장성', '사회복지 실현 및 보완성', '전문성 및 발전성'으로 기본 이론적 개념을 새로이 정립하였으며 향후, 의용소방대 연구에 기초자료로 활용될 수 있을 것으로 기대한다.

종합병원 직원의 노동조합성격에 따른 노조몰입 결정요인 (Determinants Influencing Labor Union Commitment of General Hospital Employees' by the Characteristics of Unions)

  • 김욱수;하호욱;손태용
    • 보건의료산업학회지
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    • 제2권1호
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    • pp.56-83
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    • 2008
  • The purpose of this study was to provide basic materials needed to enhance quality of organizational life by identifying the improvements of labor union management in the perspective of general hospital organization management. The subject of this study were 686 employees in 12 General Hospitals in Metro Capital including Seoul. Materials were collected from administrators, nurses and medical technicians in target hospitals from March 20 to May 10, 2005 through survey questionnaires. The main results of this study were as follows: 1. the commitment level of the subjects according to their characteristics was higher in older employees than the younger ones, large family to support than small family to support and those who had higher positions in labor union. 2. The commitment level of the subjects according to the job and role related variables were higher those who had higher satisfaction level to their job and manager, role conflict in all hospitals. 3. The commitment level of the subjects according to union related variables, variables jointly controlled by union and employer was satistically significant positive correlation. In other words, the commitment level of the subjects according to the subjects' labor union involvement was higher in those who had higher satisfaction in labor union and perceived their colleagues' attitudes more positively in all hospitals. Regarding the atmosphere of the relationship between union and employer and the level of commitment in labor union, the better the atmosphere of the relationship between union and employer was, the higher the level of commitment in labor union was in all hospitals. 4. The results of multiple regression analysis shows that formal and informal socialization, union participation to the union management cooperation program, job satisfaction, satisfaction with the labor union's were all found as important antecedents of labor union commitment. 5. Job and role-related variables, union-related variables, variables jointly controlled by union and employer, and labor union commitment level were all found significantly different in accordance with the characteristics of unions concerned. To summarize study results, the level of commitment in labor union depends on job satisfaction, manager's attitudes, satisfaction to their jobs, union satisfaction, their colleagues attitudes toward union and the atmosphere of employer-employee relationship. Therefore hospital managers should have democratic and flexible attitudes toward labor union. Additionally, as formal and informal socialization, union participation to the union-management cooperation program is important determinant in union commitment, hospital managers should have countermeasures to enhance the colleague attitude and job satisfaction level of hospital employees. Since this study deals with psychological nature of workers not a few drawbacks and shortcomings may be detected in the finding. Nevertheless, the finding of this study, to become a momentum that will stimulate further research to detect all the cues of labor union commitment and to provide valuable reference in forming logical union commitment and labor union-management cooperation.

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한국 무역기업집단의 전략적 의사결정과 기업성과 (The Strategic Decision-making and Its Impact on Corporate Performance in Korean Trading Conglomerates)

  • 전인우;박종돈
    • 통상정보연구
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    • 제13권3호
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    • pp.543-564
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    • 2011
  • 기업경영에 있어 전략적 의사결정과 기업성과는 독립적이지 않고 상호 밀접한 관계가 있다. 본 연구는 한국 5대 무역기업집단 (Big Five Trading Conglomerates)의 전략적 의사결정과 기업성과간의 상관관계를 실증적으로 고찰 하였다. 비록 외환위기 이후 한국기업체들의 전반적 경영변화에 대한 많은 연구가 있었지만 전략적 의사결정을 주제로 한 주목할 만한 연구는 없었다. 연구결과 첫째, 한국 5대 무역기업집단의 의사결정 과정에는, 예전과 비교 해 봤을 때, 주목할 만한 변화가 없었다. 둘째, 의사결정과정에서 최고경영진의 과도한 개업은 기업성과를 방해 하지 않는 것으로 나타났다. 위를 바탕으로 볼 때 한국 무역기업집단 내에서 의사결정권한이 지금도 일부 최고경영진에 집중되어 있음을 시사하며, 이는 조직 전반에 걸쳐 내재된 오랜 유교적 전통과 문화 때문인 것으로 판단된다. 셋째, 그러나 의사결정과정에 있어 이사회의 권한이 점점 더 중요해짐을 알 수 있었다. 마지막으로, 의사결정권자들은 자신들의 정치적 위치나 권력을 개인적 목적을 위해 오용 및 남용하지 않는 것으로 나타났다.

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서비스산업에서 접점종업원의 조직시민행동에 대한 고객지각이 고객의 태도에 미치는 영향 (The Effect of Customers' Perceived Organization Citizenship Behaviors of Frontline Employees on their Attitudes)

  • 박종희;김선희
    • 한국유통학회지:유통연구
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    • 제12권4호
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    • pp.79-108
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    • 2007
  • 본 연구에서는 기업의 성과를 향상시키는 중요한 요소로 알려진 종업원의 조직시민행동을 고객관점에서 측정하고, 그 영향을 검토하기 위하여 관련 변수들인 서비스품질, 고객만족, 신뢰, 호의적 구전과의 경로관계를 실증적으로 규명해보았다. 그동안 조직시민행동(OCB)에 관한 연구들은 대부분 조직 관점에서 종업원의 OCB를 측정하였다. 반면, 본 연구는 고객의 시각으로 이를 평가했다는 점에서 기존 연구를 확장하였다고 할 수 있다. 자료 수집에 있어서는 보다 다양한 고객접점 상황을 고려하기 위해 미용실과 주점 두 업종의 이용고객을 대상으로 실시하였다. 연구결과는 다음과 같다. 첫째, 고객이 지각하는 종업원의 OCB는 고객의 지각된 서비스품질과 신뢰에는 직접효과, 고객만족에는 간접효과가 있는 것으로 나타났다. 이는 고객이 관찰하기에 종업원이 규정된 역할을 초월하여 동료들을 도와주고 고객의 편의를 지향하며 자신이 속해 있는 조직에 대해 긍정적인 자세를 보이면, 고객들은 종업원을 신뢰하고 그들에게서 제공받는 서비스품질을 높게 지각할 뿐만 아니라 결과적으로 만족도가 높아진다는 것을 의미한다. 둘째, 조직시민행동은 서비스품질과 만족, 신뢰를 통해 호의적 구전에 간접적인 영향력을 나타내었다. 셋째, OCB의 세 가지 구성차원인 고객편의 지향성, 조직관여도, 스포츠맨십이 고객태도에 미치는 효과를 검토한 결과 고객편의지향성의 영향력이 가장 큰 것으로 나타났다. 본 연구를 통해서 고객이 지각하는 접점종업원의 OCB와 고객태도 사이의 관련성을 이해할 수 있었으며 고객관점의 OCB를 측정함에 있어 다차원적인 접근의 필요성을 파악할 수 있었다.

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병원 간호사의 장기근무유인과 직무만족과의 관계 (The Relationship Between Job Retainment and Job Satisfacion of Hospital Nurses.)

  • 이혜원
    • 대한간호
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    • 제33권1호
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    • pp.65-79
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    • 1994
  • The purpose of this study was to describe the job retainment factors and the level of job satisfaction, and to identify the relationship between job retainment and the level of job satisfaction among the registered nurses working in hospitals. Four hundred eight registered nurses currently employed at 8 hospitals in Seoul were surveyed for the study. The 39 item, 5 point likert scale questionnare was developed by the researcher. The internal consistency of job satisfaction was. 86 and that of job retainment was. 90 in Cronbach's alpha test. The data sas collected from July 15 to July 30, 1993. The SPSS/PC+statistical program was used for data analysis. The descriptive analysis of the characteristics of the subjects, the level of job satisfaction and the job retainment factors was done. The relationship between the job satisfaction level and the job retainment factors was tested with. the Pearson Correlation Coefficient analysis, and thd differences of job retainment scores among the sample was tested with t-test and ANDVA. The results of the study were summarized. 1. The mean age of the subjects was 29.7 years, 41.7% of them were married. 71.1% of them were 3 years course graduates, 71.8% of them were staff nurses, and the mean duration of experience was 6 years. 2. The factors related to professionalism(3.43), society(3.31), and interpersonal relationship(3.29) were significant in job retainment. The maximum score was 5.0 Two other factors, personal(3.05) and organization(2.83) factors, also showed relatively high scores. 3. The factors to the job satisfaction showed similar pattern as job retainment: professionalism (3.47), society (3.33), finance(3.31), interpersonal relationship(3.02), and organization(2.72). 4. Society related factors(r=.7420, p<.00l) and professionalism(r=.7249, p<.00l) had high correlation with job retainment. Personal(r=.6372, p<.001) and organizational(r=.3597, p<.001) factors had moderate relationship to job retainment. Finance(r=.3597, p<.00l) had significant but weak relationship to job retainment. 5. Age, marital status, job position, departmental involvement, experience, and continuity of employment of the sample showed significant differences in job retainment. However, the period of job retainment, number of children, educational level, type of hospital, previous employment experience were not significant. 6. lndiviuals older than 40 years of age, who were married, who held the position of charge or head nurse position, who worked in central supply or nursing administration showed significantly high job retainment score. This research indicates that the professionalism is the most significant factor in job retainment. In order to retain more experienced nurses, it is important to improve the profesionalism among nurses.

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