• 정보화정책
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• 제31권2호
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• pp.105-132
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• 2024

본 연구는 온라인 콘텐츠 구독 서비스 이용에 영향을 미치는 요인을 알아보기 위한 실증 연구이다. 온라인 콘텐츠 구독 서비스가 일상생활과 밀접한 다양한 분야로 확대되고 있는 상황에서 이용자의 어떠한 특성이 온라인 구독 서비스 이용에 영향을 미치는지 알아보고자 한다. 본 연구에서는 종속변수를 현재 구독하고 있는 온라인 콘텐츠 구독 서비스 개수로 설정하였고, 독립변수를 과시적 제품 구매 성향, 성격 유형, 온라인 콘텐츠 이용 경험 여부, 디지털 리터러시로 설정하였다. 또한, 통제변수로는 인구사회학적 특성(성별, 연령, 최종학력, 개인 월평균 소득, 가구원 수)과 디지털 기기(휴대폰, 태블릿, 데스크탑, 노트북, TV) 보유여부를 설정하였다. 본 연구에서는 정보통신정책연구원(KISDI)의 2022년 한국미디어패널조사 데이터를 활용하여 토빗(Tobit) 회귀분석을 실시하였다. 연구결과, 디지털 리터러시, 성격유형 중 조화성과 친화성, 온라인 콘텐츠 이용 경험은 온라인 콘텐츠 구독 서비스 이용에 유의미한 영향을 미치는 것으로 나타났다. 그러나 이용자의 과시적 제품 구매 성향과 성격유형 중 개방성과 외향성은 온라인 콘텐츠 구독 서비스 이용에 유의미한 영향을 미치지 않았다. 구체적으로 온라인 뉴스/잡지/E-book, 음악, 교육동영상 콘텐츠의 이용 경험과 디지털 리터러시는 온라인 구독 서비스 이용에 긍정적인 영향을 미치는 것으로 나타났으며, 온라인 게임 콘텐츠 이용 경험과 성격유형 중 친화성과 조화성은 부정적인 영향을 미치는 것으로 나타났다.

• 산업융합연구
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• 제22권5호
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• pp.1-10
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• 2024

본 연구는 규제 중심으로만 논의 되었던 온라인 플랫폼 산업의 정책 쟁점에서 벗어나, 거시적 관점에서 발전적인 정책방향성을 제안하였다. 정책 방향성 제언을 위해 PEST-SWOT-AHP 분석모델을 활용하였다. 국내 온라인 플랫폼 산업의 쟁점을 먼저 정책적, 경제적, 사회적, 기술적 측면으로 분류하고, 이를 다시 총 16가지의 강점, 약점, 기회, 위협요인으로 정리하였으며, 분류된 요인 간의 상대적 중요도를 측정하고 최종 4가지의 전략을 도출하였다. 분석결과 약점요소를 보완하는 것이 우선적으로 고려해야할 정책 방향성이었으며, 특히 '혁신을 저해하는 규제개선'이 전체 모든 요인에서 가장 높은 중요도를 나타냈으며, 이를 제외하고는 기술적 요인에 대한 중요도가 모두 높게 평가되었다. 분석 결과에 따라 국내 온라인 플랫폼 산업의 정책 방향성은 규제를 지양하고, 기술 육성 중심의 정책적 지원이 필요함을 시사한다. 본 연구는 기존에 학술연구에서 논의되지 않았던 온라인 플랫폼 정책 방향성을 거시적인 발전적 방향성을 제시했다는 점과 학자와 연구자 중심의 의견수렴으로 전문적이고 객관적 지표를 제안했다는 점에서 의의를 가진다. 향후에는 거시적 관점을 기반으로 세부적 정책전략 수립과 추진체계를 제안하는 연구가 이어지길 바란다.

• The Journal of Asian Finance, Economics and Business
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• 제6권4호
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• pp.249-260
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• 2019

The study examines the impact of financial risk, convenience risk, non-delivery risk; return policy risk and product risk on online consumer behavior of Malaysian consumers. The research employed a self-administered survey to collect empirical data from 245 Malaysian online shoppers by using convenience sampling. Cronbach alpha was calculated to confirm the reliability of the data and then normality was assessed. Confirmatory Factor Analysis was then conducted to test the model using the goodness-of-fit tests. And finally, structural equation modeling is used to test the hypotheses and draw conclusions. IBM SPSS AMOS version 22.0 was utilized for data analysis. The research indicates that product risk, convenience risk, and return policy risk have a significant and positive impact on online shopping behavior. Financial risk is found to have insignificant and negative effects on consumer behavior. In addition, the non-delivery risk is found to have a significant and negative impact on online shopping behavior. The findings provide a useful model for measuring and managing perceived risk in online shopping which may result in an increase in participation of Malaysian consumers and reduce their cognitive deficiencies in the e-commerce environment. Several managerial implications are discussed along with the scope for future research.

• Journal of Contemporary Eastern Asia
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• 제16권2호
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• pp.20-43
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• 2017

While the Internet has been used to galvanise people for the collective good, many have voiced concerns over the noise and vitriol present online and polarisation. In Singapore where the government regulates traditional mainstream media such as print and broadcast, the online space has been described as a "Wild Wild West" rife with rumours, untruths and misinformation. Such developments do not only exert a potential negative effect on the deliberative nature of public discourse but also skew bias towards the online space, affecting the ability of online users to communicate with authority and power. This study seeks to examine the rationality of the cyberspace through using a new "rationality" framework to analyse political discourse online. Comprising objectivity, emotionality and partisanship, the rationality framework was applied to a content analysis of 197 blogs with political content in 2014. The analysis indicated that the online political space was not the Wild Wild West that it was touted to be with significant levels of objectivity and non-partisanship. There was a stark absence of emotional discourse, and relationships were observed between bloggers' anonymity and rationality. Cognisant of academia's and policymakers' interest on the quality and effects of online discourse, the proposed analytical framework and the study findings hold implications for both developed and developing countries.

• 대한산업공학회지
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• 제39권4호
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• pp.260-270
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• 2013

This paper proposes a strategic portfolio model for managing performance of online games. The portfolio matrix is composed of two dimensions: financial performance and non-financial performance. Financial performance is measured by the conventional measure, average revenue per user (ARPU). In terms of non-financial performance, five non-financial key performance indicators (KPIs) that have been widely used in the online game industry are utilized: RU (Register User), VU (Visiting User), TS (Time Spent), ACU (Average Current User), MCU (Maximum Current User). Data envelopment analysis (DEA) is then employed to produce a single performance measure aggregating the five KPIs. DEA is a linear programming model for measuring the relative efficiency of decision making unit (DMUs) with multiple inputs and outputs. This study employs DEA as a tool for multiple criteria decision making (MCDM), in particular, the pure output model without inputs. Combining the two types of performance produces the online game portfolio matrix with four quadrants: Dark Horse, Stop Loss, Jack Pot, Luxury Goods. A case study of 39 online games provided by company 'N' is provided. The proposed portfolio model is expected to be fruitfully used for strategic decision making of online game companies.

• KDI Journal of Economic Policy
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• 제39권2호
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• pp.53-74
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• 2017

This paper focuses on the recent extraordinary growth of Chinese cross-border online shopping and draws implications for firm strategies and government policies in Korea to utilize the phenomenon as an opportunity to expand into a broader market via e-commerce exports. I conduct a survey of Chinese cross-border online consumers to identify constraining and determining factors during the stages of their purchase decisions of Korean products. Given the fact that Chinese cross-border online shopping is at the incipient stage and consumers have expressed a strong intent to repurchase, future strategies should focus on attracting new consumers. Accordingly, Korean firms should build a powerful brand image, improve product quality and post-purchase services, and take full advantage of the popularity of the Korean Wave. Meanwhile, the government must step up policy efforts by, for instance, improving e-commerce export statistics, simplifying logistics and clearance procedures, and building trust in Chinese consumers.

• Journal of Contemporary Eastern Asia
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• 제15권2호
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• pp.145-161
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• 2016

Using the Sunflower movement as a case study, this article seeks to articulate a theoretical framework to evaluate online "free spaces" as tools for political mobilization. To this end, this article conducts a thematic and content analysis of 151 posts on the official Facebook page of the Sunflower movement. Key results uncover four thematic functions among posts - expressive, informative, informative-support, and promotional - that overlap, in which the expressive theme prevails, and two thematic topics discussed by posts - damages by protesters and their ideology of freedom. I conclude that: (1) combining the logistic and thematic dimensions of posts enables a specific understanding of an online free space's political viability and anticipates the campaigns it will connect itself to; (2) the networked nature of the Sunflower movement page prompts the reconceptualization of (i) online free spaces as nodes through which various political campaigns and struggles are thematically connected by a political ideology; (ii) inactivity as a strategy where protest capital and followers accumulate to prepare and empower future mobilizations.

• 대한가정학회지
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• 제45권8호
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• pp.127-142
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• 2007

The objective of this study was to discuss child privacy issues at Web sites targeting children, Specifically, the study examined l)types of information required for join the membership, 2)whether privacy policies at Web sites for children abide by privacy guideline, and 3)specific examples of recommendable privacy policy and problematic privacy policy from Web sites, Total of 305 Web sites targeting children were used for content analysis, Selected Web sites included recommended sites by Korea Council of Children's Organizations and food business Web sites, The results showed that more than 70% of Web sites required private information when children join the membership. Most of these Web sites provided mailing service for children. Generally, Web sites showed problems in parents' approval procedures. Also, privacy policies at Web sites frequently omitted purpose specification principle and the security safeguard principle. Regulating online service provides and marketers targeting children would be necessary for protecting child privacy. Further, education program targeting parents and children could help them make right choices to protect children's online privacy.

• 유통과학연구
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• 제16권2호
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• pp.89-99
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• 2018

Purpose - In this study, we discuss the current status and barriers of digital transformation focused on small businesses. More specifically, this study consists of two studies. The purpose of study 1 is to investigate the effect of digitization of small businesses on the sales of stores and the number of visiting customers. The purpose of Study 2 is to examine the status and obstacles of online channels use by small businesses. Research design, data, and methodology - In Study 1, we will examine the changes in sales and visitor numbers of stores that are rapidly adapting to digital transformation among small business. For this, we utilize the actual situation of store management survey conducted by the Small Enterprise and Market Service. Specifically, multiple regression equations were used to determine whether blogs and online shopping malls were operating, and the proportion of credit cards to sales as independent variables and sales and number of visiting customers as dependent variables. Next, in Study 2, we surveyed the 15 small business owners in the latest survey on the actual situation of store management survey conducted in 2015, and conducted an in-depth interview to examine the barriers to the use of online channels by small business. Results - As a result of study 1, it is found that the small business who run the blogs have higher sales and visits than the small business who do not. However, there is no difference in the sales and the number of visiting customers between the stores that operate the online shopping malls and those that do not. Second, the higher the proportion of credit cards, the higher the sales and the number of visiting customers. In study 2, we analyzed the barriers to the expansion of online channels by in-depth interviews. Interviews show that barriers to access to online channels are limited by search neutrality, high commission burden, and low bargaining power. These problems are caused by the insufficiency of small business compared to online and mobile portal and O2O platform vendors. Conclusions - This study suggests that small business who have difficulty in establishing direct online channels need digital transformation of small business. In addition, when using such an external platform, we have identified the problems that small business face.

• 디지털융복합연구
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• 제19권9호
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• pp.19-31
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• 2021

온라인플랫폼들의 영향력은 더할 나위 없이 커지며 이들의 막강해진 시장지배력에 대한 규제가 필요하다는 목소리가 높아지고 있다. 국내에서도 플랫폼의 시장지배적 지위 남용과 관련된 다양한 이슈들이 논의되고 있으며 현재 온라인플랫폼 공정화법이 국무회의를 통과한 상황이다. 이에 본 연구에서는 온라인플랫폼 규제를 다양한 이해관계자의 관점으로 바라보고 정책적 방향성을 짚어보고자 한다. 먼저 플랫폼기업이 채택하고 있는 경쟁전략들과 기업결합으로 야기될 수 있는 문제들을 살펴본 후, 온라인플랫폼에 대한 규제가 이해관계자에게 미치는 영향을 플랫폼사업자, 입점업체, 소비자의 관점에서 분석하였다. 본 연구는 온라인플랫폼 규제를 제정함에 있어서 자국플랫폼을 통한 국가경쟁력 향상이라는 경쟁적 이점이 고려되어야함을 강조하고 입점업체 및 소비자 보호를 대변하고자 하는 현재의 온라인플랫폼규제를 보다 균형잡힌 시각으로 바라볼 기회를 제공하고자 한다.