• 한국유통학회지:유통연구
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• 제2권1호
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• pp.59-85
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• 1997

The automobile industry in Korea has grown to the fifth in the world in terms of production capacity. In spite of the production growth, the marketing aspects such as distribution and customer service in the auto industry are still behind the world-class. Thus, the major purposes of this paper are as follows. The first is to analyze competitive structure of the industry and to compare distribution strategies of the major auto firms(Hyundai, Daewoo, and Kia). The second is to theoretically explain the transition from the vertical marketing system to the dealer system using transaction cost analysis. The third is to compare auto distribution channels in Korea with those in the U.S. and Japan. Finally, an optimal channel stucture in the auto industry is suggested after reviewing five alternative channel structures such as corporate-owned VMS, sales-specializing firm, multiplex system(VMS+limited dealer system), dual sales channel, and advanced dealer system. In the short-run, sales-specilizing firm was suggested as an optimal channel system to enhance customer satisfaction by integrating sales and customer service. In the long-run, advanced dealer system through regional differentiation was desirable for an optimal channel structure by organically integrating new car sales, used car sales, and after service to provide total marketing service to customers.

• 유통과학연구
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• 제12권9호
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• pp.65-72
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• 2014

Purpose - This study aims to provide a brief understanding of usability and its extended models with TAM as well as identifying additional determinants that had been suggested in previous studies on mobile services. Research design, data, and methodology - Empirical data were collected by conducting a field survey of potential mobile application service users. The call for participation was also made in mobile related application issues, which were widely discussed. Result - The ease of use and usefulness had a significantly positive influence on attitude and intention. It also was revealed that added value services can offer practical value to customers. Thus, positive attitudes toward the adoption of services by customers are present when they perceive higher usefulness and ease of use of mobile application services. Conclusion - It was indicated that customers who are more inclined to try new products or who have a higher demand for new things tend to think about those functionalities and added value mobile application services from the perspective of usefulness and ease of use and operation.

• 조명전기설비학회논문지
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• 제20권3호
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• pp.69-77
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• 2006

이 논문에서는 배전계통의 정전복구 알고리즘에 대해 연구하였다. 배전계통에서 정전이 발생하였을 경우, 그 피해를 최소화하기 위해 가능한 빠른 시간 내에 정전복구가 완료되어야 한다. 따라서, 본 논문에서는 광범위한 영역에 걸친 정전구간을 신속하게 복구하기 위한 2가지 방법을 연구하였다. 하나의 방안은 개별정전복구방안이며, 다른 하나는 종합정전복구방안이다. 이 방안은 복구지수를 이용하여 정전구간을 복구하는 것을 도와준다. 또한 연계점 교환법을 이용하여 과부하구간을 해소함으로써 정전복구에 일조하게 된다.

• Journal of Communications and Networks
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• 제7권4호
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• pp.408-416
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• 2005

Quality of service (QoS) provision is an important and indispensable function for multi-service wireless networks. In this paper, we present a new scheduling/admission control frame­work, including an efficient rate-guaranteed opportunistic scheduling (ROS) scheme and a coordinated admission control (ROS­CAC) policy to support statistic QoS guarantee in multi-service wireless networks. Based on our proposed mathematical model, we derive the probability distribution function (PDF) of queue length under ROS and deduce the packet loss rate (PLR) for individual flows. The new admission control policy makes admission decision for a new incoming flow to ensure that the PLR requirements of all flows (including the new flow) are satisfied. The numerical results based on ns-2 simulations demonstrate the effectiveness of the new joint packet scheduling/admission control framework.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제12권12호
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• pp.5669-5684
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• 2018

The new mobile edge network architecture has been required for an increasing amount of traffic, quality requirements, advanced driver assistance system for autonomous driving and new cloud computing demands on highway. This article proposes a hierarchical cloud computing architecture to enhance performance by using adaptive data load distribution for buses that play the role of edge computing server. A vehicular dynamic cloud is based on wireless architecture including Wireless Local Area Network and Long Term Evolution Advanced communication is used for data transmission between moving buses and cars. The main advantages of the proposed architecture include both a reduction of data loading for top layer cloud server and effective data distribution on traffic jam highway where moving vehicles require video on demand (VOD) services from server. Through the description of real environment based on NS-2 network simulation, we conducted experiments to validate the proposed new architecture. Moreover, we show the feasibility and effectiveness for the connected car media service on highway.

• 유통과학연구
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• 제13권9호
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• pp.19-27
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• 2015

Purpose - In a global economy, marketers are required to understand service quality from an international consumer viewpoint. Despite the increased need for cross-cultural research, few studies have developed service quality research international in scope. The present research aims to shed light on variations in airline service quality among international consumers. Research design, data, and methodology - Conducting crosscultural research, this study compares airline service quality variations, investigating an international consumer group and a Korean consumer group. T-test and factor analyses are applied to examine mean scores and factor structure of the airline service dimensions. Results - The results indicate there are significant differences in mean comparisons between the groups. The international consumers indicate significantly higher service perception scores than the Koreans. Further, we find that the factor structure of airline service quality diverges between the groups. The international group considers airline service quality in four dimensions, while Koreans consider it in two. Conclusions - The study sheds new light on international service variations and suggests that the field of airline service quality may differ by nations and/or cultures.

• 유통과학연구
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• 제7권1호
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• pp.5-34
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• 2009

인터넷 환경은 화훼 유통 서비스를 급격히 변화 시켰을 뿐만 아니라, 화원의 경쟁 방식 자체를 변화시켰다. 이러한 변화의 중심에는 ROSEWeb 솔루션이 있었다. 사용자 환경이 모바일 인터넷으로 전환되고 있고, 온라인 서비스 업체들은 비즈니스 컨버전스를 통해 새로운 서비스를 제공하고 상황이다. 이에 본 사례연구는 (주)뉴런의 ROSEWeb 사례를 통해 유통과 정보기술이 결합한 비즈니스 모델을 이해하고 이와 관련된 주요 이슈를 파악하여 기업들이 새로운 비즈니스 가치를 창출하기 위한 비즈니스 모델과 화훼 유통 서비스 전략을 수립하는데 있어서 좋은 가이드라인을 제시하고자 한다. 본 사례연구는 인터넷 화훼 유통 서비스뿐만 아니라 인터넷 비즈니스의 다양한 서비스 영역에서 창업이후 단계별 사업 전략수립을 위한 기본 모델로 폭 넓게 적용 할 수 있을 것이다. 사례 내용은 외부환경 측면(화훼 유통서비스 시장, 협회-화원간 전략적 파트너십 관계)과 내부환경 측면(ROSEWeb 솔루션, 비즈니스 모델, 수익원)으로 나누어 구성되어 있다. 각 장의 내용들을 이 두 관점에서 살펴본다면 모바일 인터넷 환경에서 새로운 서비스를 준비하는 기업들에게 많은 시사점을 제공할 수 있을 것으로 기대된다. 마지막으로 이 사례를 읽고 두 가지 의문을 가지고 토의를 했으면 한다. "인터넷 포탈업체들이 화훼 유통서비스에 진입했을 때 ROSEWeb은 지속적으로 경쟁우위를 확보할 수 있는가?"와 "(주)뉴런의 다음 비즈니스 모델은 무엇인가?"

• 대한전기학회논문지:전력기술부문A
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• 제51권7호
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• pp.333-340
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• 2002

To secure a service continuity is one of the most important mission in the ower distribution system operation. In this paper the necessary and sufficient condition to guarantee 100% service restoration capability for any fault on the system is reported. An evaluation methodology of the restoration capability(or restorability) is developed based on the developed restoration conditions. Applications of the developed concept to the system operation in the normal and emergency states, that would enhance the supply reliability of the system are described. They include enhancement of restoration capability adapting to load change, identification of best open switch and supervised switch positions.

• 유통과학연구
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• 제21권12호
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• pp.47-58
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• 2023

Purpose: Post-purchase service in online platforms has created an exciting focus for consumer behavior studies. This study intends to ascertain the impact of post-purchase shipping dimensions (shipping service, tracking service, return service, and customer care) on customer satisfaction and behavior intention. The authors developed a new model considering behavioral intention as the endogenous variable integrated framework of previous studies. Research Design and Methodology: The total sample is 223 respondents, selected using purposive sampling. The data collection uses Google Forms and is analyzed using AMOS Structural Equation Modeling (SEM). Results: Our findings showed shipping, tracking, returns, and customer service positively impact customer satisfaction, and customer satisfaction mediates shipping, returns, and customer service on customer behavior intent. Furthermore, customer satisfaction does not affect the effect of tracking service on customer behavior intention. Conclusion: Our hypothesis of the relationship between the post-purchase dimension and customer satisfaction was supported. However, only two of our three mediating hypotheses are supported. The mediating effect of customer satisfaction on the post-purchase dimension on behavioral intention is insignificant, while their direct relationship was significant. It showed that, concerning tracking service, customer satisfaction is not a requirement for the customer to perform behavioral intention in an e-retail context.

• 한국의류학회지
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• 제23권2호
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• pp.185-195
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• 1999

The purpose of this study is to identify store image and clothing satisfaction of various clothing distribution type and is to compare the difference due to demographic variables. The data were obtained 407 housewives using questionnaire. The results were as follows. First Store image of clothing distribution types was found significant differences in product service atmosphere. Second Clothing satisfaction of clothing distribution types was founded significant differences in price brand name fashion design material sewing size. Third The new distribution types in general were not visited upon despite their high degree of recognition and using experience of new distribution types was founded significant differences in Store image of new distribution types. Fourth Among demographic variables significant difference in usage of the distributions was founded. Fifth Among demographic variables significant difference in usage of the distributions was founded. Fifth Among demographic variables significant difference in clothing satisfaction of the distributions was founded.