• Industrial Engineering and Management Systems
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• v.4 no.2
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• pp.129-135
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• 2005

Continuous quality improvement through process refinement is a must for survival of all industries in the contemporary market place. This is true for both manufacturing and service sectors. While manufacturing has spearheaded quality efforts, the service sector has lagged behind primarily because of inherent difficulties. Customer satisfaction is perhaps the most important performance measure for service quality. There are a number of quality dimensions in service quality, such as reliability, responsiveness, assurance, empathy, and tangibles. An issue of concern is ‘how can one have a unified measure of service quality across all the dimensions?' The intent of this paper is to determine if the Analytical Hierarchy Process (AHP) method could be used to derive a single quality index. AHP is a quantitative technique that structures a multi-attribute, multi-person and multi-period problem hierarchically so that solutions are facilitated. This paper presents the development of an AHP model and the derivation of a Quality Index through it. The model is used in a hypothetical case and a quality index was developed. The advantages of using such a technique are discussed.

• Journal of the Korean Geographical Society
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• v.47 no.5
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• pp.654-676
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• 2012

This study aims to develop an ecoregion classification using a multi-hierarchy of environmental factors for spatial patterns in the capacities and potentials of ecological systems in mountain regions. To achieve the objectives, we describe the spatial distribution of environmental factors and identify the multi-hierarchy of these factors using spatial statistics. Lastly, we assess ecosystem-units using both a forest type map (yung & kung) and a forest soil map in order to present a ecoregion classification. This study was performed at a $1,168km^2$ area in Gangwon-do, Korea. Sedimentary rocks, particularly limestone (36.6%) exist in high proportions in the research area. While higher mountains are present in the north and central Korean peninsula, plain areas show large proportions along Odae and Pyeongchang river. In a multi-hierarchy, geology and elevation are identified as upper levels and landform classification (surface curvature, upslope area) is considered as a lower level. 'Geology+elevation+landform' shows equally higher ${\chi}^2$ values than that of other classifications and we map ecoregions based on this result. Uniqueness of environmental characteristics in the research area such as high proportions of sedimentary rocks and higher elevations influences our ecoregion classification. We are looking forward to considering this study as an effective approach to integrating various ecological themes for mountain ecosystem management.

• Journal of Advanced Navigation Technology
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• v.13 no.3
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• pp.419-425
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. Therefore, it is more required to classify incoming e-mails efficiently and accurately. Currently, the e-mail classification techniques are focused on two way classification to filter spam mails from normal ones based mainly on Bayesian and Rule. The clustering method has been used for the multi-way classification of e-mails. But it has a disadvantage of low accuracy of classification and no category labels. The classification methods have a disadvantage of training and setting of category labels by user. In this paper, we propose a novel multi-way e-mail hierarchy classification method that uses PCA for automatic category generation and dynamic category hierarchy for high accuracy of classification. It classifies a huge amount of incoming e-mails automatically, efficiently, and accurately.

• Journal of the Korean Society of Systems Engineering
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• v.9 no.2
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• pp.1-6
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• 2013

Developing Build-Own (or Operate)-Transfer (BOT) nuclear power project carrying large capital in the long term requires initially well-made multi-decision which it prevents sorts of risks from unexpected situation of target countries. In order to analyze the feasibility of project country, the Analytic Hierarchy Process is adopted. Firstly, the factors influencing the success of BOT nuclear power project in overseas countries were investigated through the literature survey for the country risk and were evaluated by expert interview for estimating comparative weight through pairwise comparison between such factors. Finally, it is developed comparative database of alternate countries with respect to each factor. This analytic method enables the developer to select and focus on the country which has preferable circumstance so that it enhances the efficiency of the project promotion. Also, it enables the developer to quantify the qualitative factors so that it diversifies the project success strategy and policy for the target country.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2009.05a
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• pp.576-579
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. Therefore, it is more required to classify incoming e-mails efficiently and accurately. Currently, the e-mail classification techniques are focused on two way classification to filter spam mails from normal ones based mainly on Bayesian and Rule. The clustering method has been used for the multi-way classification of e-mails. But it has a disadvantage of low accuracy of classification. In this paper, we propose a novel multi-way e-mail classification method that uses PCA for automatic category generation and dynamic category hierarchy for high accuracy of classification. It classifies a huge amount of incoming e-mails automatically, efficiently, and accurately.

• Structural Monitoring and Maintenance
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• v.4 no.1
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• pp.85-105
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• 2017

Monitoring is the most important part of the construction and operation of the embankment dams. Applied instruments in these dams should be determined based on dam requirements and specifications. Instruments selection considered as one of the most important steps of monitoring plan. Competent instruments selection for dams is very important, as inappropriate selection causes irreparable loss in critical condition. Lack of a systematic method for determining instruments has been considered as a problem for creating an efficient selection. Nowadays, decision making methods have been used widely in different sciences for optimal determination and selection. In this study, the Multi-Attribute Decision Making is applied by considering 9 criteria and categorisation of 8 groups of geotechnical instruments. Therefore, the Analytic Hierarchy Process and Multi-Criteria Optimisation and Compromise Solution methods are employed in order to determine the attributes' importance weights and to prioritise of instruments for embankment dams, respectively. This framework was applied for a rock fill with clay core dam. The results indicated that group decision making optimizes the selection and prioritisation of monitoring instruments for embankment dams, and selected instruments are reliable based on the dam specifications.

• KIEAE Journal
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• v.12 no.1
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• pp.83-90
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• 2012

Over the world, social demands and concerns of energy and resource depletions and environmental conservation have resulted in many researches and applications on sustainable development and construction. In order to support these demands and concerns, international green building certification systems such as LEED(Leadership in Energy and Environmental Design) and BREEAM(Building Research Establishment Environmental Assessment Method) were developed. In Korea, the green building certification system was introduced in 2000 and widely applied to all types of new buildings in order to induce the diffusion of sustainable buildings on May, 2010. This paper investigates the importance of assessment criteria on multi-unit apartment projects among certification rating systems using the AHP(Analytic Hierarchy Process) method and suggests a new direction on certification assessment standards. For applying the AHP method, the survey of staffs in green building certification consulting companies and architectural design companies was conducted via e-mail. As a result, criteria like energy, indoor environment, land use, pollution control, and ecological environment among 9 main ones turned out important on assessing green building certification at multi-unit apartment projects, while criteria like water resource, transportation, maintenance management, and material and resource did relatively unimportant.

• International conference on construction engineering and project management
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• 2013.01a
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• pp.66-73
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• 2013

Analytical Hierarchy Process (AHP) is a famous method amongst Multi Criteria Decision Making (MCDM), set up by Saaty in 1980. AHP can be determined as a methodology of hierarchical analysis following reasonable decision making with make simpler a difficult crisis. Decision making in systems of Safety management concerned multipart challenges. AHP is process for get better the composite decisions understanding with analyzes of the problem in a structure of hierarchy. The integration all of applicable decision criteria, their pair wise judgment permits the decision maker to establish the trade-offs amongst objectives. In recent years, Malaysian's economy and infrastructure development have significantly and rapidly risen. The construction industry continues to play a major role in this development as many construction activities have been carried out to meet the high demands of the expansive market. However, the construction industry has faced a wide range of challenges, one of which is the frequent occurrences of accidents at the workplace. An effective safety program can substantially reduce accidents because it can help management to build up safer means of operations and create safe working environments for the workers. Furthermore, by having an effective safety programs, good safety culture can be embedded in organization because it can encourage mutual cooperation between management and workers in the operations of the programs and decisions that affect their safety and health. The focus of this research is development methodology of Analytics Hierarchy Process (AHP) in construction safety factors and investigates the levels of some effective elements in SMS in Malaysian construction industries.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.15 no.25
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• pp.33-40
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• 1992

The analytic hierarchy process(AHP) is a multi-criteria decision methodology developed by T. L. Saaty(1980). The AHP presents flexible, easily understood wily to assist the decision-maker in formulating his problem in a logical and rational manner. This paper addresses the concept of AHP and its application in the selection of radioactive waste disposal concept in Korea.

• Journal of Korea Society of Industrial Information Systems
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• v.8 no.4
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• pp.31-37
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• 2003

This paper is a review of the large-scale information retrieval system, CONDOR. This system was developed by the consortium that consists of Chonbuk National University, Searchline Co. and Carnegie Mellon University. This system is based on the probabilistic model of information retrieval systems. The multi-language query processing, online document summarization based on query and dynamic hierarchy clustering of this system make difference of other systems. We test this system with 30 million web documents successfully.