• Asia pacific journal of information systems
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• 제11권2호
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• pp.181-203
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• 2001

As the Internet is used extensively, multimedia information becomes more prevailing and accessible. However, legacy decision support systems rarely mention how to put such multimedia contents into practical use for decision making and support. In particular, no proposals have yet been made on how to integrate the decision technologies and multimedia databases in model management systems. Hence, the aim of this paper is to propose a new model management method to integrating decision technologies and an image database management system to create a multimedia decision support. For this purpose, extended ARG and structured modeling techniques are adopted, to represent image contents and mathematical models respectively. A web-based prototype system is presented to illustrate the feasibility and usability of the methodology.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.997-1002
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• 2007

In the case of international trade, the role of 3PL (third-party logistics) providers, in recent years, has drawn more attention. At the same time, computers have become faster, cheaper, and more widely available. Thus. information systems have become commonplace to freight forwarders and the increased efficiencies to be gained in improving logistics has pushed managers to explorer a number of new ideas, technologies and methods of information management and automation. However, many companies are encountering difficulties to choose an information system flexible and satisfying all needs carrying on business. In this study RIA (rich internet application) technology based on Java Swing was introduced to the .freight forwarder information systems to provide richer user interfaces and a flexible web-based application. Also considered giving stakeholders in charge of logistics especially in SMEs (Small and Medium Enterprises) cost-effective and performance-effective solutions with good accessibility of internet for smooth operations of their businesses.

• The Journal of Asian Finance, Economics and Business
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• 제7권10호
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• pp.315-322
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• 2020

This study investigates the application of management information systems to the quality of local government financial reports, especially the principle of transparency and the law of accountability, which have been measures of financial statement performance evaluation. The study was conducted in Enrekang Regency, Indonesia, which, based on the results of the examination, the Supreme Audit Board reported the status of Disclaimer, Fair with Exceptions, and Fair without Exceptions for three years each. This study used a sample of 35 respondents, finance department employees who worked on local government financial reports. Descriptive quantitative data were collected using a questionnaire instrument, then with the assistance of the Program Solution and Product Statistics (SPSS) Program, data were processed to test hypotheses. The results showed that the use of management information systems based on information and communication technology (ICT) had a significant influence on the quality of local government financial reports. The findings of this study indicate that the application of ICT-based management information systems affects the accountability and transparency of local government financial reports. This finding is reinforced by the use of the principles of government agility in the form of government apparatuses that apply responsive dexterity, flexibility agility, and competency agility.

• 경영정보학연구
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• 제2권1호
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• pp.13-23
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• 2000

• Asia pacific journal of information systems
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• 제23권2호
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• pp.21-39
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• 2013

As the utilization of information technology and the turbulence of technological change increase in organizations, the adoption of IT outsourcing also grows to manage IT resource more effectively and efficiently. In this new way of IT management technique, service level management(SLM) process becomes critical to derive success from the outsourcing in the view of end users in organization. Even though much of the research on service level management or agreement have been done during last decades, the performance of the service level management process have not been evaluated in terms of final objectives of the management efforts or success from the view of end-users. This study explores the relationship between SLM maturity and IT outsourcing success from the users' point of view by a analytical case study in four client organizations under an IT outsourcing vendor, which is a member company of a major Korean conglomerate. For setting up a model for the analysis, previous researches on service level management process maturity and information systems success are reviewed. In particular, information systems success from users' point of view are reviewed based the DeLone and McLean's study, which is argued and accepted as a comprehensively tested model of information systems success currently. The model proposed in this study argues that SLM process maturity influences information systems success, which is evaluated in terms of information quality, systems quality, service quality, and net effect proposed by DeLone and McLean. SLM process maturity can be measured in planning process, implementation process and operation and evaluation process. Instruments for measuring the factors in the proposed constructs of information systems success and SL management process maturity were collected from previous researches and evaluated for securing reliability and validity, utilizing appropriate statistical methods and pilot tests before exploring the case study. Four cases from four different companies under one vendor company were utilized for the analysis. All of the cases had been contracted in SLA(Service Level Agreement) and had implemented ITIL(IT Infrastructure Library), Six Sigma and BSC(Balanced Scored Card) methods since last several years, which means that all the client organizations pursued concerted efforts to acquire quality services from IT outsourcing from the organization and users' point of view. For comparing the differences among the four organizations in IT out-sourcing sucess, T-test and non-parametric analysis have been applied on the data set collected from the organization using survey instruments. The process maturities of planning and implementation phases of SLM are found not to influence on any dimensions of information systems success from users' point of view. It was found that the SLM maturity in the phase of operations and evaluation could influence systems quality only from users' view. This result seems to be quite against the arguments in IT outsourcing practices in the fields, which emphasize usually the importance of planning and implementation processes upfront in IT outsourcing projects. According to after-the-fact observation by an expert in an organization participating in the study, their needs and motivations for outsourcing contracts had been quite familiar already to the vendors as long-term partners under a same conglomerate, so that the maturity in the phases of planning and implementation seems not to be differentiating factors for the success of IT outsourcing. This study will be the foundation for the future research in the area of IT outsourcing management and success, in particular in the service level management. And also, it could guide managers in practice in IT outsourcing management to focus on service level management process in operation and evaluation stage especially for long-term outsourcing contracts under very unique context like Korean IT outsourcing projects. This study has some limitations in generalization because the sample size is small and the context itself is confined in an unique environment. For future exploration, survey based research could be designed and implemented.

• 정보관리학회지
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• 제19권3호
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• pp.69-90
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• 2002

현대는 정보센터에서 제공하는 정보서비스의 품질을 고객이 요구하는 수준으로 제공하여야 한다. 이를 위하여 프로세스를 중심으로 한 시스템 경영이 필요한 시점이라고 할 수 있다. 본 연구는 국제적인 품질경영시스템인 ISO 9000 인증제도의 이론적 검토를 통하여 ISO 9000 인증제도와 인증 추이를 조사하였다. 아울러 이를 정보센터에서 ISO 9000 품질경영시스템의 도입에 대한 조직 구성원들의 인식도를 설문조사, 분석하였다. 이를 통하여 정보센터에서 ISO 9000 품질경영시스템 인증제도에 대한 인식제고와 향후 ISO 9000 인증제도의 도입시 필요한 사항 등을 파악하고자 하였다.

• Asia pacific journal of information systems
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• 제27권1호
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• pp.1-17
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• 2017

The need for effective information systems that can help in efficient transportation management has become essential. This study presents the potential benefits of developing a decision support system used by a trucking company for routing and scheduling. Our study investigates how customer exibility factors affect the utilization of transportation resources and establishes a vehicle scheduling model for better allocation of transportation resources with a time window. The results show vehicle savings from 25% up to 70% per day given different levels of exibility in delivery times. Increased capacity utilization can be achieved by considering only customer exibility in the model. Our study implies that incorporating customer exibility into the information system can help transportation organizations have the capability to gain control over management to cut costs and improve service.

• Asia pacific journal of information systems
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• 제10권2호
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• pp.149-176
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• 2000

As companies become more dependent upon information systems(IS), the potential losses of IS resources become critical. IS management must assume the increasing responsibility for protection of IS resources as the IS and business environments become more vulnerable to various threats. The major issues facing management, when attempting to manage risks, include the assessment of the impact of risks on business objectives and the design of security safeguards to reduce the unacceptable risks to an acceptable level. This paper provides a case study of the risk management for IS. A Korean credit card company which has the high sensitivity for customers security was selected as a case. The risk management procedure using a powerful tool, CRAMM(the Central Computer and Telecommunications Agencys Risk Analysis and Management Method) was applied for this company.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2001년도 The Pacific Aisan Confrence On Intelligent Systems 2001
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• pp.393-399
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• 2001

The Purpose of this paper is how KM is implemented and executed to reform the organization in the change management aspect and how its current KM can be developed in the future, mainly based on the organizational system, business process, and information system related to KM. This Paper is longitudinal case study of Knowledge Management at LG-EDS Systems. The effective approach to undertake KM is phase. First, it is structured to share explicit knowledge for better performance and then implicit knowledge for best performance. But, This method had some limitations. So, LG-EDS systems integrated KMS-Knowledge Portal-to facilitate cooperation and improve contents quality.

• 시스템엔지니어링학술지
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• 제2권1호
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• pp.48-53
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• 2006

A web-based program life-cycle management(PLM) system is introduced to implement the system engineering processes and to provide the development traceability online. This information system aims for the realization of essential system engineering management techniques currently applied to the space launch system development program including management of configuration and data based on the work breakdown structure(WBS), WBS, bill of materials and mass properties. The system enhances communication and gives access to the development data with relevant information such as data-to-data relation and approval status/history through the web, and preserve all of the development data throughout the program life-cycle. Further improvement of the system is planned to implement the program management processes and co provide integrated information useful for the programmatic decision making.