• Title/Summary/Keyword: library user

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A Study on Management Issues Based on User Attitudes of Electronic Academic Journals (전자학술저널의 이용행태 분석에 의한 관리방안 연구)

  • Jeong Dong-Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.33 no.3
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    • pp.5-21
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    • 1999
  • This study assesses user attitudes towards electronic academic journals and suggests management issues for users and information managers. To reveal academic scholars' user attitudes, this paper is an attempt to survey the concepts of electronic journals, thoughts, perceptions and experiences of a sample of university faculty. Based upon various aspects of user attitudes, this study derives effective management techniques for electronic academic journals in library and information center.

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Influences of Public Library Service Quality on User Satisfaction and Loyalty (공공도서관의 서비스품질이 이용자만족도와 충성도에 미치는 영향)

  • Oh, Dong-Geun
    • Journal of the Korean Society for information Management
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    • v.22 no.4 s.58
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    • pp.61-78
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    • 2005
  • This study investigates the influences of the service qualify of public libraries, including printed publications, internet and electronic materials, culture programs and. service, library environment and facilities, and library staff, on the general satisfaction of the users, complaining intentions, and loyalty including reuse intentions. It develops a library user satisfaction model and testifies it through path analysis using questionnaires from 443 public library users in Daegu Metropolitan City area. This study shows that service qualities of printed publications, culture programs and service, library environment and facilities, and library staff Influence significantly on the general satisfaction of the users, and that service quality of library environment and facilities is the major variable which influences satisfaction and loyalty of the public library.

An Implementation of the Speech-Library and Conversion Web-Services of the Web-Page for Speech-Recognition (음성인식을 위한 웹페이지 변환 웹서비스와 음성라이브러리 구현)

  • Oh, Jee-Young;Kim, Yoon-Joong
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.478-482
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    • 2006
  • This paper implemented speech-library and the Web Services that conversion the Web page for the speech recognition. The system is consisted of Web services consumer and Web services providers. The Web services consumer has libraries that Speech-library and proxy-library. The Speech -library has functions as follows from the user's speech extracted speech-data and searching the URL in link-table that is mapped with user's speech. The proxy-library calls two web services and is received the returning result. The Web services provider consisted of Parsing Web Services and Speech-Recognition Web Services. Parsing Web Services adds ActiveX control and reconstructs web page using the speech recognition. The speech recognizer is the web service providers that implemented in the previous study. As the result of experiment, we show that reconstructs web page and creates link-Table. Also searching the URL in link-table that is mapped with user's speech. Also confirmed returning the web page to user by searching URL in link-table that is mapped with the result of speech recognition web services.

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Evaluation of Specialized Library Service Quality and User Satisfaction in the Digital Environment (디지털 환경의 전문도서관 서비스 품질과 이용자 만족도에 관한 평가)

  • Lee, Myeong-Hee;Baek, Hyun-Ju
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.1
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    • pp.343-361
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    • 2014
  • This research was conducted to measure the satisfaction level of users and the service quality of specialized libraries in the digital environment. 289 users of 24 government-funded institutes were divided into humanity/social science area and science/technology area for comparison. Using seven hypotheses, the tests were conducted between three independent variables, service quality, space quality, and information quality and one dependent variable, user satisfaction. It was concluded that the competence and quality of the librarian, library homepage, and quality of information are most critical for user satisfaction. Suggestions are made: an improvement in the service quality and specialization of the librarian's skills, a need for librarian's courtesy education, a provision of differentiated and specialized quality of information, an easy access to the library homepage, and supports on the contents and information search.

Study on the Spatial Standard for Reading Rooms in University Libraries (대학도서관 열람실 공간기준에 관한 연구)

  • Lim, Ho-Kyun
    • Korean Institute of Interior Design Journal
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    • v.25 no.5
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    • pp.140-147
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    • 2016
  • This research aims to establish the size standard of university library's user space, and present the standard and method to calculate total area required in the planning of new building construction and remodeling. Nine university libraries newly constructed or remodeled since 2000 were selected among the libraries of large scale universities with more than 10,000 enrolled students as the target libraries in this research. The target libraries were classified into A group (five cases partially remodeled) and B group (four cases newly constructed or fully remodeled) on the basis of the change of times. A university library can be divided into three spaces (user space, administration space and public space). This research classified the reading room in the user space into bookshelf zone, reading zone, information/office zone and hall/other zone, and analyzed area ratio according to each zone. B group's bookshelf zone decreased 12% more than A group, and B group's reading zone increased 10% more than A group. However, there was no big change in the area ratio of information/office zone and hall/other zone. This can be interpreted that university library changes from book and archive preservation-oriented space to user-oriented space. This research presented a proper reading room area calculation method, based on the capacity of books, by reflecting such a change. Each zone's standard was set up through classification of domestic and international standards, based on which, the calculation method of university library's total floor area required was presented. The reason why there was difference in university library's total floor area required according to domestic standard and international standard was that the number of enrolled students per seat in the reading room was different. The area calculation methods presented in this research can be utilized as useful data upon planning university library construction or remodeling.

Progress and Special Features in User Instruction of Korean Academic Libraries (국내 대학도서관 이용자교육의 추이와 특징)

  • Kim, Ryoung-Eun;Lee, Jae-Whoan
    • Journal of Korean Library and Information Science Society
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    • v.48 no.4
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    • pp.153-179
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    • 2017
  • The purpose of this article is to discuss about both historical progress and current situation of user instruction in Korean academic libraries. Emphasis was on identifying and analyzing the special features and limitations of user instruction from the viewpoints of library users as well as those of librarians. To the end, data were collected from three methods: the first tool was such major statistical sources as 'KERIS university library statistics system' and 'Research Reports' by the Korean Private University Library Association. The second was from the results of surveys and interviews with librarians from 20 university libraries. And the third was from the results of surveys with library users in two sample university libraries.

The Effects of Teacher Librarians' Images on the User Satisfaction of School Libraries (사서교사 이미지가 학교도서관 이용자 만족도에 미치는 영향에 관한 연구)

  • Cheon, Hee Sun;Park, Ji-Hong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.4
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    • pp.35-55
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    • 2018
  • The purpose of this study is to suggest how to activate the school library by examining how the users' perceive teacher librarians. For this purpose, questionnaires and in-depth interviews were conducted for students in 10 middle and high schools in Seoul and Gyeonggi. Analyses lead to these findings: the image types of teacher librarians were classified as professional image, active image, and simple-work image. Multiple regression analysis was used to examine the effect of teacher librarians images on school library user satisfaction. In order to enhance the teacher librarians images and school library user satisfaction, it is necessary to strive to cultivate the active attitude and professionalism of teacher librarians. Also, as the frequency of use is lower, the teacher librarians' images are viewed as simple work. Therefore, it is required to consider various reading events and reading education to raise the frequency of use. This study shows that the teacher librarians' images have a positive effect on school library users' satisfaction and suggests improvement plan for school library activation.

Analysis of Library User Needs in the New Normal Era: Focusing on Social Media (뉴노멀 시대의 도서관 이용자 요구 분석 - 소셜 미디어를 중심으로 -)

  • Park, Tae-Yeon;Oh, Hyo-Jung
    • Journal of Korean Library and Information Science Society
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    • v.52 no.2
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    • pp.303-330
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    • 2021
  • The coronavirus infection-19 (hereinafter referred to as Corona 19) that occurred last year has not been ended until now. There have also been major changes in the library environment. This study focuses on changes in the library environment due to prolonged infectious diseases. In addition, it aims to derive implications for library services in the New Normal era by analyzing changes in user needs over time. For this purpose, we have comprehensively summarized the response activities of libraries due to the spread of Corona 19 in 2020, and analyzed changes in user needs that appeared on social media. Key terms were selected by collecting 496,741 tweets related to libraries in 2019 and 2020, and analysis by year and period by operation type was conducted. Through the analysis, the needs of library users in 2020 were classified into four issues, and the implications for each issue were derived.

Current State and Improvements of the Search Services in Public Libraries: Focused on the Public Library in Busan (공공도서관의 자료검색서비스 현황과 개선방안에 관한 연구 - 부산지역 공공도서관을 중심으로 -)

  • Eun-Ju Lee;Jee-Hyun Rho
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.3
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    • pp.163-181
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    • 2023
  • The basis of library services is to support users' efficient access to materials, and to this end high-quality search services using bibliographic data (bibliographic MARC) must be premised. However, in Korea, discussions on search services based on library catalogs are still in the early 2010s, so it is necessary to understand the current status and examine user needs. In this context, this study aims to provide a solution for public library searching services to become an efficient search tool based on user needs. For this purpose, first, this study analyzed cataloging services of 49 public libraries in Busan by focusing on 'data search method' and 'method of providing information', second, identified user needs by conducting a survey of 322 users visiting public libraries, and finally, proposed improvement directions based on best practices.