• Title/Summary/Keyword: length of relationship

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The Effects of M-CRM Characteristics, Market Orientation on Customer Loyalty and the Moderating Role of Relationship Length in Insurance Companies (보험기업의 M-CRM 특성과 시장지향성이 고객충성도에 미치는 영향: 관계기간의 조절효과)

  • Jung, Chul-Ho;Jung, Duk-Hwa
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.726-738
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    • 2016
  • This paper aims to examine structural relationship between the influence factors of customer loyalty, hypothesizing that m-CRM characteristics, market orientations, relationship quality and relationship length plays a crucial role in achieving customer loyalty in insurance companies. Total of 255 valid sample data were used to test study hypotheses. By using Structure Equation Modeling(SEM) method, the results show that m-CRM characteristics and customer orientation significantly influence to relationship quality except competitor orientation and all relationship quality are very significantly influence to customer loyalty being consisted of customer retention and word of mouth effect. In addition, the modulation effect of relationship length is confirmed about relationship between relationship quality and customer loyalty. A real situation we conducted our research may enable academics and practitioners to understand the antecedents and outcomes of m-CRM implementation in terms of market orientation.

Guideline of Acceleration Length by Level of Service for Two Lane Entrance Ramp (2차선 유입연결로의 서비스 수준별 가속차선 길이 산정 기준)

  • 문대승;장명순
    • Journal of Korean Society of Transportation
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    • v.14 no.3
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    • pp.75-90
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    • 1996
  • The objective of study is to examine relationship between traffic flow characteristics of two lane entrance terminal and acceleration length, and to suggest the acceleration length by level of service. The relationship between the speed ratio and the distance from the ramp appeared to be a quadratic concave from. In the case of two lane entrance ramp, the acceleration length is suggested as 1.4~2.0 times longer than the acceleration length of one lane entrance ramp. It is also recommended that acceleration length for two lane entrance ramp should be designed according to the level of service at the right most lane (level of service A : 1.4 B : 1.6 C : 1.8 D : 2.0 times of the one lane entrance ramp acceleration length) on freeway.

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Influences of Fiber Laminate Orientation on the Behavior of Fatigue Delamination in GLARE (GLARE 의 섬유층 배향이 피로층간분리 거동에 미치는 영향)

  • 황진우;송삼홍;김철웅
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.479-482
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    • 2004
  • The behavior of fatigue delamination in a GLARE(Glass Fiber Reinforced Metal Laminates) under fatigue loading conditions investigated. The behavior of fatigue delamination was examined basing on investigation of the crack and delamination using a SAM (Scanning Acoustic Microscope). The crack and delamination behavior on the relationship among a-N, SAM images and crack length-delamination length were considered. The test results indicated the features of different fatigue delamination and crack growth according to each fiber orientation angle and also obtained to more increase delamination than crack through the relationship between crack length and delamination length in GLARE.

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The Study on Volume Relationships in Several Diseases (일부 질환들에서 진료량-진료비, 재원일수와의 관계에 대한 연구)

  • Lee, Sun-Hee;Jwa, Yong-Gweon
    • Journal of Preventive Medicine and Public Health
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    • v.27 no.4 s.48
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    • pp.793-805
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    • 1994
  • Investigating the existence of volume-outcome relationships for specific disease groups relates directly to the policy issue of whether, and how, specific inpatient services should be regionalized. This study examined whether medical costs and lengths of stay as outcomes were affected by changes in volume within hospitals. Based on the claims data obtained from National Federation of Medical Associations, each six disease categories from medical and surgical conditions were selected and 29,720 cases from 1,266 hospitals were analyzed. Main findings of the research can be summarized as follows: 1. Analyzing volume and cost per case relationship, tonsillectomy class 1, hernia procedure class 0, appendectomy and cesarean section class 0,1 in surgical conditions showed negative relationship significantly. In cases of medical conditions, costs per case in respiratory neoplasm class 2, COPD class 1, 2, digestive malignancy were also related to volume negtively. 2. Comparing volume with length of stay per case, lens procedure class 0, hernia procedure class 0, appendectomy class 0,1, cesarean section class 1 in surgical conditions showed negative relationships significantly. In medical conditions, volume of respiratory neoplasm class 2, COPD class 1,2, digestive malignancy class 0 were associated with negatively. 3. Within same disease categories, changes in cost and length of stay per case to volume were more remarkable in severe cases. These results suggested a significant inverse relationship between disease cases and cost, length of stay per case as outcome variables.

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Study for gait improvement of hemiplegic patients using Functional Electrical Stimulation (FES를 이용한 편마비 환자의 보행증진에 대한 연구)

  • Yang, Hoi-Song;Kim, Kwang-Soo;Lee, Hae-Deck
    • Journal of Korean Physical Therapy Science
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    • v.4 no.4
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    • pp.539-548
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    • 1997
  • The purpose of this study was to determine the effects of FES on the clinical test patients who had disturbance gait due to cereberal vascular accident. The subjects for study were 16 hemiplegic patients (9 Male and 7 Female) who can gait with or without device. Their average age was 55 and they received average of 20.19 month of treatment collected data analysis was completed by using one-way analysis variable(ANOVA), Pearson ($-1{\leq}r{\geq}1$). The results were as follows : 1) There was difference in four variable (stride length,gait speed,gait cadence) between at the biginning and at the end of the treatment of FES (p<0.01). 2) There was relationship in capacity of activity between MAS and stride length (r = 0.751), gait speed (r = 0.689) but no relationship gait cadence (r = 0.236). 3) Age revealed relationship of stride length (r = -0.727), gait speed (r = -0.725), gait cadenc (r = -0.362). 4) There was no relationship in months post-CVA with MAS (r = 0.171), stride length (r = -0.110), gait speed (r = -0.096), gait cacedce (r = -0.154).

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An Investigation of Firm Performance on Conflict, Cooperation and Dependence between the Two Firms : Moderating Effects of Relationship Length and Firm Type (기업 간 갈등, 협력, 의존성에 대한 기업성과 고찰 : 관계기간과 기업유형의 조절효과)

  • Sohn, Sungpyo;Ha, Hong-Youl
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.3
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    • pp.97-117
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    • 2015
  • There has been a lack of research that has addressed firm performance associated with the mechanism among dependence, conflict and cooperation in the context of B2B relationships. Building on current knowledge regarding key constructs of dependence, conflict, and cooperation, the authors examine the primary assumption underlying firm performance and presents a process model of key constructs on firm performance using two moderators (relationship length and firm type). In so doing, a professional online research firm conducts panel survey and a total of 200 responses are used to test our proposed model. The results show that both conflict-cooperation and cooperation-firm performance linkages are significant, but other proposed links are insignificant. While the moderating effect of firm type is not significant, the dependence-performance link is moderated by relationship length, particularly in the stage of the initial relationships. These results has implications for a better understanding of B2B relationships from the initial stage to the sustainable stage.

Species diversity, some biological aspects of fishes and water quality of Terie River, Beshilo Basin, Ethiopia

  • Assefa Tessema Tecklie
    • Fisheries and Aquatic Sciences
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    • v.27 no.6
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    • pp.356-365
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    • 2024
  • The study was conducted in the Terie River between January and April 2022. The objectives of the study were to assess the fish species composition, determine the length-weight relationship and condition factor and assess the water quality of the river using international water quality guideline for aquatic life. Gillnets with different mesh sizes, 4, 6, 8 and 10 cm were used to collect fish specimens in both dry and wet seasons. Immediately after capture, the total length (TL) and total weight (TW) of each individual were measured in centimeters and grams, respectively, and their relationship was determined using the power function. The physicochemical water quality parameters were analyzed using standard procedures and wagtech portable water quality Kits and Secchi Disk apparatus. A total of 667 fish specimens were collected from the Terie River, 410 and 257 in dry and wet seasons respectively. A total of six fish species, Oreochromis niloticus, Labeobarbus intermedius, Labeobarbus nedgia, Labeobarbus beso, Clarias gariepinus, and Ramius loti were recorded. For length-weight relationship and condition factor analysis, more abundant fish species (O. niloticus and L. intermedius) which were found in both seasons were selected. The length and weight relationship of L. intermedius were TW = 0.0073TL3.04 in dry and TW = 0.0337TL2.59 in we season indicated isometric and negative allometric growth respectively. While O. niloticus showed negative allometric growth, TW = 0.096TL2.44 and TW = 0.0335 TL2.76 in dry and wet seasons, respectively. The mean Fulton condition factor (FCF) of L. intermidus were 0.85 ± 0.03 and 0.94 ± 0.25 in dry and wet seasons, respectively. The FCF of O. niloticus was 1.70 ± 0.13 and 1.73 ± 0.12 in dry and wet seasons respectively. Except for ammonia, the physicochemical water quality parameters were with the permissible limit for aquatic life and are suitable for fishes Terie River. The river has commercially important fish specimens that could be used for food security and livelihood improvement. However, there is very limited fishing activity in the river due to less awareness on the value of fishes. Therefore, sustainable fishery development should be done in the river.

Relationship between Sasang Constitution and Length of Chest and Abdominal Region (사상체질과 인체 흉복부길이와의 관계)

  • Ahn, Ji-Sun;Park, Sang-Kyun;Yu, Jun-Sang
    • Korean Journal of Acupuncture
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    • v.30 no.2
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    • pp.131-134
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    • 2013
  • Objectives : This study was performed to investigate the relationship between Sasang Constitution and length of chest and abdomen region. Methods : Forty eight participants were enrolled. Weight, height, and lengths from CV22 to CV16, from CV16 to CV8, and from CV8 to CV2 were measured. Ratios of last three lengths to total CV22 to CV2 were calculated respectively. On the other hand, Sasang Constitution was analyzed with QSCCII(Questionnaire of Sasang Constitutional Classification II). The analysis of relationship between the measurements and Sasang Constitution was carried out with SPSS to compare the mean values according to Sasang Constitution. Results : All the mean values were not significantly different depending on the Sasang Constitution, except the ratio of the length from CV16 to CV8 to the length from CV22 to CV2, only in female participants. The ratio was higher in the female Soeumin participants than any other constitutional groups. Conclusions : This result showed that Soeumin could be assumed that they might have weak digestion abilities.

Ergonomic Studies of Arm Shapes and Sleeves : Arm length depending on Arm movements (상지 형태와 의복소매에 관한 인간 공학적 연구(제2보) - 동작에 의한 상지 길이 변화 -)

  • Jo, Gyeong-Ae
    • Journal of the Ergonomics Society of Korea
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    • v.18 no.1
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    • pp.91-108
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    • 1999
  • In our previous work using a motion analyzer and 3-dimensional sonic digitizer, the arm shapes for 23 women in their early twenties were classified into three characteristic types. In order to design sleeves, suitable for arm movements for the three characteristic arm shapes, a relationship between arm length variation and shoulder/elbow angles has been investigated for four cases of arm movements (flexion, extension, adduction and abduction). Each arm movement can be characterized by the changes in shoulder angle and the changes in elbow angle at the maximal shoulder angle. In all the four cases of arm movements, the changes of shoulder length and cap height are largest at the maximal shoulder angle. These changes were little affected by changes in elbow angle. The changes in the lower arm length and the difference between cap height and upper arm length are the largest at the maximal elbow angle of the maximal shoulder angle. There is a linear relationship between cap height and shoulder angle during arm movements; thus, in designing sleeves the cap height can be determined from the regression of cap height vs. shoulder angle.

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