• Journal of the Korea Society of Computer and Information
• /
• v.11 no.3
• /
• pp.259-270
• /
• 2006

This study is the first research for the lawyers' office service quality in Korea. Several T-tests' results show that the performance of lawyers of ace service was perceived much lower than the expectation of customers. A causal analysis was conducted to identify which service qualify factors influence customers' satisfaction of the lawyer's office in Korea. The results of the analysis show that tangible and empathy service qualify factors are the most important factors for the lawyers' customers' satisfaction. Thus, lawyers' office should invest some money in selecting location and building including interiors to increase customers' satisfaction in Korea. And then. lawyers should improve the empathy quality factor which make their customers feel their law office comfortable and helpful to them.

• The Korean Society of Law and Medicine
• /
• v.17 no.2
• /
• pp.281-313
• /
• 2016

Our Constitution obliges the state to protect the health of the people, and the Medical Law, which embodied Constitution, sets out in detail the matters related to open the medical institution and one of them is to prohibit the operation of multiple medical institutions In the past, there was a provision stipulating the same purpose. But because the Supreme Court interpreted that several medical institutions could be opened if the medical treatment was not made at the additional medical instition which was opened in the another doctor,s license, multiple medical institutions could be opened and operated. However, some health care providers opened the several medical institutions to another doctor's license just by the excuse of the business management and then did illegal medical cares like the unfair luring of patients, overtreatment, and commition treatment for more profits. So, the health rights of the people came to be infringed on. Accordingly, lawmakers amended the Medical Law for medical personnel not to open and to operate more than one medical institution. As the amended medical law prohibited a medical personnel to open multiple medical institution, some medical personnels insisted that the amended medical law is unconstitutional under which they could not be able to open and operate medical institutions on based on free investment and bring out the benefits of network hospitals. But the regulation to prohibit multiple institutions does not apply only to a medical personnel. Many other experts like lawyer and pharmacist can open only one office under such a restriction. If the regulation goes out of force, the procedure that multiple medical institutions should be opened and operated in the capacity as a medical corporation or a non-profit corporation does not have to be followed. And we should keep in mind that the permission for medical personels to open multiple medical institutions could lead virtually to commercial hospital. If in the nation with a very low rate of public medical service, If only a few medical personnels with capital own many medical institutions and operate commercially them, this could cause a falling-off in quality of medical service, ultimately infringe on the health rights and the life right of the people.