• 제목/요약/키워드: knowledge model

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관광산업에서의 지식경영활동과 지식경영효율성 향상에 관한 실증연구 (Empirical Analysis of the Influence of Tourism Industry Knowledge Management Activities on Knowledge Management Efficiency)

  • 권순재;이건창
    • 지식경영연구
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    • 제10권3호
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    • pp.1-16
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    • 2009
  • Recent trends in business are characterized by recognition of the importance of knowledge assets. Especially, this phenomenon is receiving more momentum as our society goes digital rapidly. The concept of Knowledge Management has long been used as an effective way of restructuring the management process of a firm. In literature regarding knowledge management, a number of successful cases were reported, where knowledge-based management activities could dramatically enhance a firm's strategic performance for years. However, there exists very little research investigating the effect of knowledge management on corporate competitiveness. Researchers as well as practitioners need more rigorous results about such issues, especially how much the knowledge management strategic initiatives may have an influence on the firm's competitiveness. In this sense, we need an empirical study adopting statistical approaches due to the existence of abundant knowledge management case studies. To fill this research void, this study proposes a research model testing whether knowledge management activities could improve corporate competitiveness. We collected 321 valid questionnaires from participants in knowledge management activities in the tourism industry and applied a structural equation model. Empirical results showed that knowledge management activities have a positive impact on knowledge management efficiency and finally corporate competitiveness. We hope that this study will shed light on further rigorous studies considering tourism industry as a major strategic activity.

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Strategies of Knowledge Pricing and the Impact on Firms' New Product Development Performance

  • Wu, Chuanrong;Tan, Ning;Lu, Zhi;Yang, Xiaoming;McMurtrey, Mark E.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제15권8호
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    • pp.3068-3085
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    • 2021
  • The economics of big data knowledge, especially cloud computing and statistical data of consumer preferences, has attracted increasing academic and industry practitioners' attention. Firms nowadays require purchasing not only external private patent knowledge from other firms, but also proprietary big data knowledge to support their new product development. Extant research investigates pricing strategies of external private patent knowledge and proprietary big data knowledge separately. Yet, a comprehensive investigation of pricing strategies of these two types of knowledge is in pressing need. This research constructs an overarching pricing model of external private patent knowledge and proprietary big data knowledge through the lens of firm profitability as a knowledge transaction recipient. The proposed model can help those firms who purchase external knowledge choose the optimal knowledge structure and pricing strategies of two types of knowledge, and provide theoretical and methodological guidance for knowledge transaction recipient firms to negotiate with knowledge providers.

신제품 개발 과정에서 기술추격과 선도개발 단계의 지식창출 패턴 (Knowledge Creating Patterns of Technology Catching-up and Pioneering Phase in the New Product Development Process)

  • 설현도
    • 지식경영연구
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    • 제5권2호
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    • pp.25-51
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    • 2004
  • The purpose of this study is to investigate the knowledge creating pattern of technology catching-up and pioneering phase in the new product development process. This paper first reviews the knowledge conversion, absorptive capability, learning orientation and the trigger of learning. The paper then presents the integrative model of knowledge creating. Based on the integrative model, in-depth case analysis was conducted on the new product development process in Phicom. As a result, the paper discuss that the pattern of absorptive capability building, knowledge conversion and knowledge transfer is different from technology catching-up and pioneering phase. Finally, the implications and limitations of the study are discussed.

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지식 프로세스와 지식관리시스템의 성과 (The Knowledge Process and Performance of Knowledge Management Systems)

  • 강인원;이건창;이상재
    • 지식경영연구
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    • 제9권3호
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    • pp.43-57
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    • 2008
  • This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

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The Structure Model of Service Performance Influence in Knowledge Based Service Business

  • Ahn, Yeon S.
    • 한국컴퓨터정보학회논문지
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    • 제23권12호
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    • pp.195-201
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    • 2018
  • This study is attempted to demonstrate the structure of the influencing factors on the performance of services of knowledge based service firms. In the model presented, the structure is that service performance in knowledge-based services are affected by the strategic utilization of knowledge resources and service orientation factors of the service organization. And the service performance are also affected in which the systemization of service processes and customer satisfaction play a mediating role. As an analysis result of examining 148 practitioners engaged in the knowledge service industry, it is necessary to increase the satisfaction of external customers in order to improve service performance in a knowledge-based service organizations. This can be achieved by increasing the satisfaction of internal customers. In addition, for this structure to be successful, the service production process to be provided to the customer must be enhanced. The service production process has been found to be an important factor influencing the internal customer satisfaction and service delivery process, especially in the use of knowledge resource, and customer oriented service among service orientation factors.

지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구 (A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema)

  • 이건창;노정란
    • 한국문헌정보학회지
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    • 제36권3호
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    • pp.259-274
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    • 2002
  • Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.

공공기관에서의 지식관리시스템 수용의 영향요인과 저항의 조절효과 (Factors Accepting KMS and the Moderating Role of Resistance in Public Sector)

  • 박동진;배동록
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권2호
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    • pp.73-94
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    • 2008
  • Knowledge is a fundamental assets, therefore, the ability to create, acquire, integrate, and share knowledge has emerged as a fundamental organizational capability(Sambamurthy and Subramani, 2005). This apaper reports the results of an empirical study investigating the factors of acceptance and the moderating role of resistance in Knowledge Management Systems(KMS). The research model is based on the theory of planned behavior(TPB) and technology acceptance model(TAM). It includes the perceived usefulness instead of attitude, subjective norm, perceived behavior control and intention of acceptance of KMS. Also, three external variables namely task-technology fit, organizational support, and perceived rewards are added. In the research model, all hypothrses of the baseline model and the moderating effects of resistance were found to be significant. The authors also of fred several implications based chi the findings.

Common and Domain-Specific Cognitive Characteristics of Gifted Students: A Hierarchical Structural Model of Human Abilities

  • Song, Kwang-Han
    • 한국영재학회:학술대회논문집
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    • 한국영재학회 2005년도 춘계학술대회
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    • pp.173-180
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    • 2005
  • The purpose of this study was to identify common and domain-specific cognitive characteristics of gifted students based on a hierarchical structural model of human abilities. This study is based on the premise that abilities identified by tests can appear as observable characteristics in test or school situations. Abilities proposed by major models of intelligence were reviewed in terms of their power to explain cognitive characteristics of gifted students. However, due to the lack of their explanatory power and disagreement on common and domain-specific cognitive abilities, a new hierarchical structural model was conceptualized in a unique way based on interrelationships between abilities proposed by the models. The newly established model hypothesizes a cognitive mechanism that accounts for how domain-specific knowledge is formed, as well as which abilities are common and domain-specific, how they are related functionally, and how they account for common and domain-specific cognitive characteristics of gifted students. The cognitive mechanism has important implications for our understanding of the chronically controversial concepts, 'intelligence' and 'knowledge.' Clearer definitions of what intelligence is (g or multiple), what knowledge is, and how knowledge develops ('genetic or environmental,' 'rationalistic or empiricist') may result from this model.

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구조물 모니터링 및 진단을 위한 지식모델의 개발 (A Hybrid Knowledge Model for Structural Monitoring and Diagnosis)

  • 김성곤
    • 전산구조공학
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    • 제9권2호
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    • pp.163-171
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    • 1996
  • 구조물 모니터링 시스템의 전산환경을 구성하기 위해 필요한 지식 및 정보를 파악하고 이를 지식기반화하는 방법을 제시하였다. 전산환경의 구축을 위한 정보로는 센서 및 하드웨어, 신호처리, 그리고 손상발견/평가를 위한 지식등이 필요한데, 이들은 모두 다른 형태의 지식이므로, -즉 수학연산, 서술적 지식, 수치모델등- 어느 특정의 모델링 기법 단독으로는 이들을 효과적으로 수용하기가 매우 어렵다. 이를 해결하기 위하여 객체지향적 모델링기법과 논리언어를 혼합사용하는 방법 (Hybrid Modeling Paradigm)이 제시되었고, 이의 타당성 및 효율성 검증을 위해 모델구조물을 이용한 예제를 수행하였다.

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금융기관의 지식 관리 개선 방안 연구 - 토픽맵 개념을 활용한 학습, 지식 및 정보 객체를 연결시키는 통합 리포지토리 설계를 중심으로 - (Investigating the Promotion Methods of Korean Financial Firms' Knowledge Management in the e-Learning Environment Focusing on the Implementation of TopicMap-Based Repository Model)

  • 김현희
    • 한국문헌정보학회지
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    • 제40권2호
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    • pp.103-123
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    • 2006
  • 금융기관의 지식경영 초기 단계 이후부터는 지속적인 지식 창출과 효율적인 지식 검색이 지식경영의 핵심 요인으로 보고, 지식 창출의 한 방안으로 e-러닝을 제시하고, 효율적인 지식 검색 체제를 구축하기 위해서 리포지토리에 저장된 학습객체, 지식객체, 자료실 정보객체를 유사성에 따라 분류하고 상호 연관관계를 맺음으로써 키워드 검색은 물론 분류 검색과 연관 검색을 가능하게 하는 토픽맵 개념에 기반을 둔 지식맵을 활용한 통합 리포지토리 모형을 제안해 보았다. 모형 구현을 위해서 사용된 연구 방법에는 지식 관리 현황을 파악하기 위해서 세 보험회사들을 대상으로 사례 연구를 실시하였고, 기존의 토픽맵 기반의 실험적인 정보시스템들도 분석, 참조하였다. 디렉토리 형식의 전통적인 지식맵은 관련된 지식을 연계시키기가 어려워 지식관리시스템의 효율적인 브라우징이나 검색에 걸림돌로 작용하고 있는데 본 연구에서 제안된 모형은 이러한 문제점들을 개선할 하나의 안으로 이용될 수 있을 것이다.