• Title/Summary/Keyword: interpersonal conflict

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학교 영양(교)사의 직무스트레스가 직무만족도에 미치는 영향 - 인간관계 유형의 조절효과를 중심으로 - (Effects of Job Stress on Job Satisfaction in School Dieticians and Nutrition Teacher - Focus on the Moderating Effect of Interpersonal Relationship Type -)

  • 안현호;김형숙
    • 대한영양사협회학술지
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    • 제24권3호
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    • pp.212-230
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    • 2018
  • The purpose of this study was to investigate the effects of job stress on job satisfaction according to interpersonal relationship type among school dieticians and nutrition teachers. The online survey was conducted from Oct. 26th to Nov. 7th, 2017 in 2,000 randomly selected dieticians and nutrition teachers in the capital area. A total of 453 collected questionnaires were used for analysis. SPSS v.21.0 Statistical Package Program was used for the statistical process. For the results regarding interpersonal relationship type of dieticians, open-type (73.3%) was the highest, followed by self-assertive-type (23.0%), isolated-type (2.6%), and careful-type (1.1%). Regarding overall job satisfaction, 'human relation' was the highest, followed by 'job itself', 'working environment', and 'personal rating & welfare system', in that order. According to interpersonal relationship type, in the case of 'open-type' or 'careful-type', job satisfaction was relatively high. Regarding overall job stress, 'job demand' was the highest, followed by 'lack of reward', 'organizational system', 'interpersonal conflict', 'occupational climate', 'job insecurity', and 'insufficient job control', in that order. In accordance with interpersonal relationship type, overall job stress index was high in terms of 'self-assertive-type' or 'careful-type'. For the results of analyzing the correlation between job satisfaction and job stress index, all areas showed statistically significant negative correlations. Multiple regression analysis was performed to study the effects of job stress on job satisfaction mediating interpersonal relationship type. Job stress had different effects on job satisfaction in terms of 'open-type' and 'self-assertive type'. In conclusion, different strategies are needed for dieticians with different interpersonal relationship types to improve job satisfaction and to reduce job stress.

간호학생이 지각한 전문직 사회화가 역할갈등 및 전문직 자아개념에 미치는 영향 (The Impacts of Professional Socialization Perceived by Nursing Students on Role Conflict and Professional Self-concept)

  • 하나선;박효미
    • 임상간호연구
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    • 제15권2호
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    • pp.47-56
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    • 2009
  • Purpose: The purpose of this study was to identify the impacts of professional socialization perceived by nursing students on role conflict and professional self-concept. Methods: Using a structured questionnaire, data were collected from 683 nursing students. For data analysis, descriptive statistics, Pearson correlation coefficient, stepwise multiple regression were conducted using SAS program. Results: The mean score of total professional socialization was 3.74 followed by the scores of 'independence', 3.98, 'commitment', 3.80, 'decision making', 3.60, and 'maturity', 3.53. The mean score of total role conflict was 3.72, and professional self-concept was 2.75. Total professional socialization, commitment, and independence perceived by nursing students were positively related to role conflict. Also total professional socialization and total subcategories of professional socialization were positively related to professional self-concept. As a result of stepwise multiple regression analysis, the key determinants of role conflict were found to be 'independence', 'motivation with admission', 'sex', 'desire with working', 'grade' and 'decision making'. The key determinants of professional self-concept were 'decision making', 'commitment', 'satisfaction about nursing', and 'interpersonal relationship'. Conclusion: Through this results, it is necessary to improve professional socialization in order to increase professional self-concept among nursing students.

전래동화에 나타난 도덕적 갈등상황의 토의활동이 유아의 대인문제해결사고에 미치는 영향 (The Influence on Interpersonal Cognitive Problem-Solving Skill of Discussion of Moral Conflicts Found in Traditional Fairy Tales)

  • 김명희;김영옥
    • 아동학회지
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    • 제21권2호
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    • pp.157-169
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    • 2000
  • This study investigated the effects on interpersonal cognitive problem-solving skill of discussion with children of moral conflicts in traditional fairy tales. The subjects were forty 4-to 5-year-old children. The experimental group took part in discussion after hearing traditional fairy tales showing moral conflict, and the control group only listened to the fairy tales. Statistical analysis was by the SAS program. Conclusions were that discussion of moral conflicts found in traditional fairy tales brings about a positive result in children's interpersonal cognitive problem-solving skill.

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병원간호사 역할갈등의 빈도와 심각성 (Frequency and Severity of the Nurses' Role Conflict in the Hospital Nurses)

  • 이은희;조경숙;손행미;이여진;유정숙
    • 임상간호연구
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    • 제19권1호
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    • pp.81-95
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    • 2013
  • Purpose: The purpose of this study was to identify the frequency and severity of role conflict experienced by nurses in the hospital. Methods: For this survey a self-report questionnaire on nurses' role conflict was used for data collection. Participants were 472 nurses in hospitals with over 500 beds. The questionnaire had 82 items classified into five categories (role activity, relationships between: nurse-nurse, nurse-patient/caregiver, nurse-doctor, and nurse-other department staff). The questionnaire was developed through focus group interviews with nurses according on their work experiences and literature reviews that were validated by the researchers. Data were analyzed using descriptive statistics for frequency and severity of nurses' role conflict. Cronbach's ${\alpha}$ for the questionnaire was .95 (frequency), .97 (severity). Results: Mean score for nurses' role conflict was 1.64. The highest frequency for nurses' role conflict was in the category, relationship between nurse and patients or their families ($2.00{\pm}0.46$). The highest severity for nurses' role conflict was in the category; relationship between nurses and doctors ($1.96{\pm}0.56$). Conflict about nurses' role activity showed both high frequency ($1.99{\pm}0.39$) and severity ($1.95{\pm}0.43$). Conclusion: Results indicate a need to develop programs to improve interpersonal relationship so as to reduce role conflict and encourage nurses' professional satisfaction and achievement.

소규모 농산물 가공사업장 작업자의 직무스트레스 평가 및 근골격계부담작업 유해요인 조사 (The Research of Job Stress and MSDs Symptoms of Small Plants with Agricultural Products)

  • 구혜란;신용석;채혜선;이경숙
    • 농촌지도와개발
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    • 제18권4호
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    • pp.861-877
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    • 2011
  • The purpose of this study is to survey job stress and Musculoskeletal Disorder(MSDs) of workers in small plants with agricultural products. The subjects were comprised of 69 workers participated in "Helping the rural women to get the small businesses" project. The questionnaire surveys were Korean Occupational Stress Scale(KOSS), and Legal Risk Assessment of Musculoskeletal Disorders(KOSHA CODE H-30-2003). As a result of the survey, scores of KOSS 8 sub-items except for job demand were similar to that of Korea workers. Prevalence of MSDs symptoms of small plants workers was high percent (44.9%). And the rate according to kinds of product was significant difference at neck (p<0.01), lumbar (p<0.01), and leg (p<0.01). There was no significant difference between view person sign of MSDs and non MSDs according to sex, year, the number of workers, working years, working time per one day, rest time per one day, and subjective working intensity, but there were significant difference between high stress group and low stress group about MSDs at interpersonal conflict(p<0.05). Job stress and MSDs were important factor to workers of small plants producted agricultural products. Therefore, starting a business with small plats, workers consider interpersonal conflict and body part showing MSDs.

노년기 연령집단별 객관적·주관적 사회적 고립과 대인관계갈등 유형이 인지기능에 미치는 영향 (The Effect of Objective and Subjective Social Isolation and Interpersonal Conflict Type on the Probability of Cognitive Impairment by Age Group in Old Age)

  • 이상철
    • 한국노년학
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    • 제38권4호
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    • pp.811-835
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    • 2018
  • 노년기의 사회적 관계와 인지기능은 상호 밀접한 관계가 존재한다. 사회적 관계(social relation)는 구조적 특성과 이에 대한 인지적 정서적 평가를 반영하는 질적 특성으로 구분되며, 최근 노년기의 사회적 관계와 관련하여 사회적 고립(social isolation) 개념이 부각되고 있다. 사회적 고립은 사회연결망, 가구형태, 사회참여 등 객관적 차원과 지각된 사회적 지지에 대한 결핍과 외로움 등 주관적 차원으로 구분되는 다차원적인 이론적 구조를 가진다. 노년기 대인관계갈등 역시 인지기능과 밀접한 관계가 존재한다. 본 연구에서는 사회적 관계의 구조적 특성을 나타내는 객관적 사회적 고립과, 질적 특성을 나타내는 주관적 사회적 고립, 대인관계갈등이 노년기 연령집단별 인지기능에 미치는 주효과와 상호작용효과를 검증하였다. 분석자료는 KSHAP 1차조사부터 3차조사까지 총 1,740명의 패널자료를 활용하여, 무선효과 패널로짓모형을 적용하여 분석하였다. 분석결과는 다음과 같다. 첫째, 노년기 연령증가에 따라 인지기능 저하는 급격하게 증가하는 경향성이 나타났다. 객관적 주관적 사회적 고립은 모두 80세를 변곡점으로 U자형의 분포가 나타났다. 아울러 배우자, 자녀 친척, 이웃 친구 노년기 연령증가에 따라 대체적으로 감소하는 분포가 나타났다. 둘째, 인지기능저하에 대한 주효과는 객관적 주관적 사회적 고립과 정적으로 유의미하게 나타난 반면, 대인관계갈등 유형은 유의미하게 나타나지 않았다. 셋째, 노년기 인지기능저하에 영향을 미치는 이원상호작용효과 분석결과, 주관적 사회적 고립과 인지기능저하와의 관계는 배우자와의 갈등수준별로 유의미하게 다른 것으로 나타났다. 또한 주관적 사회적 고립을 많이 느낄수록 연소노인(65~74세)에 비해 초고령노인(85세 이상)의 경우 인지기능저하가 급격하게 높아지는 것으로 나타났다. 본 연구결과에 기초하여 노년기 연령집단별 인지기능 저하를 감소시키기 위한 정책적 실천적 시사점을 제시하였으며, 연구의 한계점과 추후연구를 위한 제언에 대해 논의하였다.

대학생의 사군자 기질에 따른 의사소통 능력과 대인관계 능력 차이 (Difference of Sagunja Temperament type on Communication Ability and Interpersonal Relations Ability of University Students)

  • 정미영
    • 한국콘텐츠학회논문지
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    • 제17권9호
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    • pp.385-395
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    • 2017
  • 본 연구는 사군자 기질 유형에 따른 의사소통 능력과 대인관계 능력간의 차이 연구이다. 부산 소재 대학생 350명을 대상으로 연구한 결과 첫째, 기질 유형은 국화, 난초, 매화, 대나무 기질 순으로 나타났다. 둘째, 사군자 기질 유형별 의사소통 능력 차이를 분석한 결과, 대나무 기질의 의사소통능력이 가장 높게 나타났으며, 매화, 난초, 국화 기질 모두에서 유의한 차이를 보였다. 사군자기질 유형에 따른 대인관계 능력은 자기노출하기, 대인갈등 다루기를 제외한 '처음관계 맺기'와 '타인 불쾌감 주장하기', '정서적지지 및 조언하기'에서 유의한 차이를 보였다. 셋째, 의사소통 능력과 대인관계 능력 간에는 유의한 상관관계가 있는 것으로 나타났다. 결국 본 연구는 사군자기질 유형에 따른 의사소통 능력과 대인관계 능력 차이가 통계적으로 유의미하다는 것을 증명하였고, 한국인 정서에 맞는 사군자기질을 접목하여 우리 전통을 다양한 측면에서 재해석하였다는데 연구의 의의를 찾을 수 있을 것이다.

대인 갈등 조정의 서사적 특성에 관한 연구 (Characteristics of Narrative Conflict Mediation in Interpersonal Conflict Situations)

  • 김인영
    • 한국언론정보학보
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    • 제51권
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    • pp.87-116
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    • 2010
  • 본 연구는 대인 갈등의 특징을 분석하고, 갈등 조정의 서사가 어떠한 특징을 지니고 구성되며, 조정 과정을 거치면서 어떠한 해체 과정을 통해 대안적 이야기로 변화되는지를 분석하는 것을 목적으로 한다. 이 과정에서 갈등조정가가 동원하는 커뮤니케이션 기법을 중심으로 수행하는 역할을 밝히려는 것도 또 다른 연구의 목적이 된다. 본 연구를 통해서 포스트모던 이론의 하나인 사회구성주의 관점의 서사적 갈등 조정의 유용성을 확인할 수 있었다. 이야기 구성을 통해 이루어지는 서사적 갈등 조정은 과거의 경험에 대해서 심리 중심으로 접근하는 갈등에 대한 치료적 방식과 함께 미래에 대한 대안을 행위 중심으로 접근한다. 특히 갈등의 문제를 대화로 연결하고, 갈등과 문제의 의미를 공동으로 창조하여 발전시켜 나가는 체계로서의 서사 조정은 인간의 주체성과 갈등의 고유성을 전제하면서 새로운 변화를 추구한다. 이러한 지점이 갈등을 커뮤니케이션의 관점에서 접근해야 한다는 주장에 정당성을 부여한다. 특히 이 과정에서 다양한 커뮤니케이션 기법들이 갈등 조정에 결정적인 효력을 발휘하고 있다는 것은 갈등 현장에서의 조정 전문 분야 중의 하나로 커뮤니케이션학을 정립할 수 있는 핵심적 근거가 될 것으로 예상된다.

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간호사의 직무특성과 개인의 성격이 직무스트레스, 직무만족 및 이직의도에 미치는 영향 (The Effect of job Characteristics and Personal Factors on Work Stress, Job Satisfaction and Turnover Intention)

  • 이상미
    • 대한간호학회지
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    • 제25권4호
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    • pp.790-806
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    • 1995
  • The present study examined the causal relationships among nurses' job environment /job characteristics(work overload, lack of autonomy, professional role conflict, interpersonal relationships), maturity, job stress, job satisfaction and turnover intention by constructing and testing a theoretial framework. Based on Katz and Kahn's (1978) theory of organizational open system and Kahn, Wolfe, Quinn, and Snoek's (1964) theory of stress, nurses' turnover intention, job satisfaction and job stress were conceived of as outcomes of the interplay between personal characteristics and work environment. Personal aspects associated with outcome variables included professional knowlege and skill, and maturity(challenge, commitment, control, responsibility). The work environment factors involved work overload, lack of autonomy, professional role conflict, and interpersonal relationships (social support). Three university hospitals located in Seoul were selected to participate. The total sample of 443 registered nurses represents a response rate of 96 percent. Linear structural relationships (LISREL) technique was used to test the fit of the proposed conceptual model to the data and to examine the causal relationships among variables. The result showed that both the proposed model and the modified model fit the data excellently, revealing considerable explanatinal power for job stress and job satisfaction. The explanatory power of turnover intention was relatively lower than those of stress and satisfaction. In predicting nurses' stress, satisfaction and turnover intention, the findings of this study clearly demonstrated that professional role conflict might be the most important variable of the all the environmental variables and personal characteristics. The results were dis-cussed, including directions for the future research and practical implications drawn from the research were suggested.

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신규 간호사의 실무 적응 경험 (The Clinical Experiences of Adaptation as a New Nursing Staff)

  • 손행미;고문희;김춘미;문진하
    • 대한간호학회지
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    • 제31권6호
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    • pp.988-997
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    • 2001
  • This study aimed at uncovering the experience of adaptation of the new nursing staff in hospital setting. Methods: For this study, 15 new graduate nurses participated. The data was collected through the in-dept interviews and analysed in terms of Strauss and Corbin′s grounded theory methodology. Results: The core category was identified with "entering orbit". The new graduate nurses, who experienced the taeoom because of their unskilled professions, tried to enter orbit by overcoming difficult situations through reducing stress, maintaining good interpersonal relationship, grasping, compensating, persisting, and introspecting. Noticeably, in the process of adaptation, negative image of nursing, conflict of interpersonal relationship and the educational program for the new nursing staff had effect on the intervening factors. Finally, this study confirmed that the processes of new nurses′ adaptation are confusing, confrontating, becoming a member and settling in hospital setting. Conclusion: Therefore, the educational programs reflecting new nursing staffs′ experiences should be developed.

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