• Title/Summary/Keyword: information/knowledge sharing

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A Study on the Design of Case-based Reasoning Office Knowledge Recommender System for Office Professionals (사례기반추론을 이용한 사무지식 추천시스템)

  • Kim, Myong-Ok;Na, Jung-Ah
    • Journal of Intelligence and Information Systems
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    • v.17 no.3
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    • pp.131-146
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    • 2011
  • It is becoming more essential than ever for office professionals to become competent in information collection/gathering and problem solving in today's global business society. In particular, office professionals do not only assist simple chores but are also forced to make decisions as quickly and efficiently as possible in problematic situations that can end in either profit or loss to their company. Since office professionals rely heavily on their tacit knowledge to solve problems that arise in everyday business situations, it is truly helpful and efficient to refer to similar business cases from the past and share or reuse such previous business knowledge for better performance results. Case-based reasoning(CBR) is a problem-solving method which utilizes previous similar cases to solve problems. Through CBR, the closest case to the current business situation can be searched and retrieved from the case or knowledge base and can be referred to for a new solution. This reduces the time and resources needed and increase success probability. The main purpose of this study is to design a system called COKRS(Case-based reasoning Office Knowledge Recommender System) and develop a prototype for it. COKRS manages cases and their meta data, accepts key words from the user and searches the casebase for the most similar past case to the input keyword, and communicates with users to collect information about the quality of the case provided and continuously apply the information to update values on the similarity table. Core concepts like system architecture, definition of a case, meta database, similarity table have been introduced, and also an algorithm to retrieve all similar cases from past work history has also been proposed. In this research, a case is best defined as a work experience in office administration. However, defining a case in office administration was not an easy task in reality. We surveyed 10 office professionals in order to get an idea of how to define a case in office administration and found out that in most cases any type of office work is to be recorded digitally and/or non-digitally. Therefore, we have defined a record or document case as for COKRS. Similarity table was composed of items of the result of job analysis for office professionals conducted in a previous research. Values between items of the similarity table were initially set to those from researchers' experiences and literature review. The results of this study could also be utilized in other areas of business for knowledge sharing wherever it is necessary and beneficial to share and learn from past experiences. We expect this research to be a reference for researchers and developers who are in this area or interested in office knowledge recommendation system based on CBR. Focus group interview(FGI) was conducted with ten administrative assistants carefully selected from various areas of business. They were given a chance to try out COKRS in an actual work setting and make some suggestions for future improvement. FGI has identified the user-interface for saving and searching cases for keywords as the most positive aspect of COKRS, and has identified the most urgently needed improvement as transforming tacit knowledge and knowhow into recorded documents more efficiently. Also, the focus group has mentioned that it is essential to secure enough support, encouragement, and reward from the company and promote positive attitude and atmosphere for knowledge sharing for everybody's benefit in the company.

Tacit Knowledge in Government-led R&D Project Selection

  • Kim, Eun-Hong
    • Journal of Technology Innovation
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    • v.13 no.2
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    • pp.223-237
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    • 2005
  • This paper explains that tacit knowledge is a critical component for the success of government-led R&D project selection, where rapid and accurate decision making need to be made under lack of information circumstances. It also explores ways to fully exploit the tacit knowledge of experts participating in the Korean government's R&D project selection process. Some of these include: (1) strategic attention from the top officials, (2) forming self-organizing teams, (3) establishing a horizontal and risk-taking culture, (4) encouraging a sense of responsibility in creating and sharing tacit knowledge, and (5) providing a seamless monitoring system and training.

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Design of EMR Sharing System based on HL7 Message over Web Environment (웹 환경에서 HL7 메시지 기반 전자의무기록 공유 시스템 설계)

  • Yoo JaeMyeong;Lee SungChul;Kim IlKon;Cho Hune;Bum HeeSeung;Lee GueeSang
    • Proceedings of the IEEK Conference
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    • 2004.06a
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    • pp.285-288
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    • 2004
  • This paper has been studied a EMR Sharing System using HL7 Message and CDA Document. HL7 Message is a Transaction for clinical data sharing between hospital-based. The CDA for document exchange supports shared care between hospital-based and community-based physicians, knowledge integration by permitting external links to other documents, and outcomes research through the capture of discrete and coded clinical data. And then this paper has designed XML based CDA for document exchange and interactive Hospital-based Transaction based on HL7 Message.

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Module-based WebGIS platform for spatial information sharing system (공간정보 공유체계를 위한 모듈기반 WebGIS 플랫폼 연구)

  • Shin, Jeong-Seog;Choi, Yeong-Rak
    • Journal of Korea Multimedia Society
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    • v.25 no.11
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    • pp.1557-1563
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    • 2022
  • Currently Spatial Data is collected and processed in various methods, and its usability is very high. However, the existing Spatial Data analysis Software usually requires professional knowledge in the collection, refinement, and application of spatial Date, making it difficult to access and apply it. Therefore, this study established a new WebGIS platform with improved accessibility and usability to solve these problems. This platform supports various services such as master map sharing, spatial data generation, automatic coordinate system conversion, WMS issuance, grid generation, and grid analysis. These services increase operational convenience, such as simplifying repetitive tasks and automatically expressing text files. While it is believed that non-experts can easily and conveniently because of them to simplify and express the results. In addition, it is judged to have high accuracy and reliability compared to the analysis results using the existing Open Source-based GIS software.

A Method for Converting OSEM to OWL and Recommending Interest Blog Communities (온톨로지 기반 시맨틱 블로그 모델의 OWL 변환 및 관심 블로그 커뮤니티 추천 기법)

  • Xu, Rong-Hua;Yang, Kyung-Ah;Yang, Jae-Dong;Choi, Wan
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.5
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    • pp.385-389
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    • 2009
  • As a new community forming environment, the blog platform enables sharing of the resources in blogosphere through active information exchange. Many researches have been performed to recommend appropriate resources to users from vast amounts of blog resources. As one of the solutions OSEM defines the knowledge base in the blogosphere with ontology for effectively modeling it. In this paper, we propose a technique of converting the knowledge base into the OWL ontology for sharing it on the semantic web environment. An inference method is then applied to the OWL ontology for recommending interest blog communities. For this aim, a mapping method is offered and then SWRL inference and SPARQL query based on the ontology are employed to extract interest blog communities.

An effective operation of Balanced Scorecard(BSC) in Public Organizations (공조직에서의 BSC의 효과적인 운영)

  • Kim, Jin-Hwan
    • Management & Information Systems Review
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    • v.27
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    • pp.71-99
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    • 2008
  • This study investigates the relationships between three BSC communication attributes(support of organizational culture, message valid, and knowledge sharing) and organizational learning and how that translates into relationship organizational performance in public organization. In this paper, first, past studies on BSC communication and organizational learning that identify the attributes of effective communication and organizational learning in organizational performance are reviewed. Second, a research model, key variables, and three hypotheses tested by PLS(partial least squares) are presented. The data was collected from BSC champions and managers of 53 public organizations in Korea. The results indicate, first, BSC communication (except for support of organizational culture) have not significant related to organizational performance. Therefore, H1 was not supported. Second, the structural path coefficient between support of organizational culture and message valid and organizational learning are statistically significant and in the hypothesized direction. But the knowledge sharing has not significant relationship with organizational learning. Therefore, H2 was partially supported. Third, organizational learning was significantly positively related to organizational performance. H3 was supported. Finally, organizational learning play a significantly positive role in mediating the relationship between BSC communication and organizational performance. The theoretical contributions, limitations, as well as future research directions are discussed at the end of the paper.

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Potential of an Interactive Metaverse Platform for Safety Education in Construction

  • Yoo, Taehan;Lee, Dongmin;Yang, Jaehoon;Kim, Dohyung;Lee, Doyeop;Park, Chansik
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.516-524
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    • 2022
  • The construction industry is considered the most hazardous industry globally. Therefore, safety education is crucial for raising the safety awareness of construction workers working at construction sites and creating a safe working environment. However, the current safety education method and tools cannot provide trainees with realistic and practical experiences that might help better safety awareness in practice. A metaverse, a real-time network of 3D virtual worlds focused on social connection, was created for more interactive communication, collaboration, and coordination between users. Several previous studies have noted that the metaverse has excellent potential for improved safety education performance, but its required functions and practical applications have not been thoroughly researched. In order to fill the research gap, this paper reviewed the potential benefits of a metaverse based on the current research and suggested its application for safety education purposes. This paper scrutinized the metaverse's key functions, particularly its information and knowledge sharing function and reality capture function. Then, the authors created a metaverse prototype based on the two key functions described above. The main contribution of this paper is reviewing the potential benefits of a metaverse for safety education. A realistic and feasible metaverse platform should be developed in future studies, and its impact on safety education should be quantitatively verified.

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Information Suppression and Projection Strategies Depending on Personality Traits: Using Social media for Impression Management (사용자의 성격에 따른 정보의 통제와 투사 전략: 인상관리를 위한 소셜미디어의 활용)

  • Yun, Haejung;Lee, Hanbyeol;Lee, Choong C.
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.147-162
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    • 2017
  • As social media started to work as important communication tools, social media users have tried to manage their image, identity, and impression through social media. Social media service providers have been interested in providing various functions effectively disclosing users' emotion, such as posting, commenting, and sharing content; on the other hand, relatively few efforts have been made to provide social media functions for information suppression. In this study, therefore, we attempt to examine the relationship between Facebook users' personality and impression management behaviors. Personal traits of users including public self-consciousness, positive self-expression, and honest self-expression were considered as independent variables. Impression management behaviors are composed of two variables, which are suppression and projection. The survey was conducted, targeting 230 Facebook users. The research findings show that public self-consciousness and positive self-expression are positively associated with information suppression while both positive and honest self-expression is positively associated with information projection.

A Study on the Development and Application of Information Communication Technology into Mathematics Education (정보통신기술 활용교육의 수학교과 적용 방안 탐색)

  • 김민경;김유진
    • The Mathematical Education
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    • v.42 no.1
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    • pp.41-56
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    • 2003
  • As the information society appears, the increasing power and access of personal computers along with wide spread use of the information technology has not only changed the landscape for communication but it has opened up new and exciting opportunities for education. One of the ways that information technology could help improve education is to be used in interactive communication to share the knowledge and experience of all the teachers as well as students. In this paper, the use and application of information communication technology[ICT] into mathematics classroom are described and showed several examples. furthermore, the web site design and developed for this study was introduced of the purpose of sharing the ideas about the knowledge and usage of the history of mathematics and examples of mathematical connections. The study suggests that enabling mathematics in incorporating of ICT by teachers and students requires more effort to be made in training teachers on the use and application of ICT into mathematics classroom.

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Determinants of Opportunism between Franchisor and Franchisee: Focusing on the Moderating Effect of Startup Experience

  • LEE, Jibaek;LEE, Hee Tae;BAE, Jungho
    • The Korean Journal of Franchise Management
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    • v.12 no.1
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    • pp.35-44
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    • 2021
  • Purpose: This study examines the opportunism moderating effect by the startup experience in the relationship between franchisor and franchisees. In the case of a franchise system that has a continuous relational exchange transaction, relationship management is a very important activity because the relationship management between franchisor and franchisees improves the quality of the relationship. Nevertheless, there is insufficient of research on opportunism, which is a negative factor in managing the relationship between franchisor and franchisees in continuous relationship. Research design, data and methodology: This study, we explore the cause of opportunism based on transaction cost theory through prior research and establish a research model based by goal incongruity, uncertainty, information asymmetry, transaction specific assets, the relevance to determinant of opportunism and the startup experienced which is a moderating variable. To verify several hypotheses, the data were collected from 300 out of 1,760 domestic franchisees and analyzed using multiple regression analysis with SPSS program. Results: The findings are as follows. Goal incongruity did not affect opportunism. Opportunism increased as uncertainty increased, and as information asymmetry increased, opportunism increased. An opportunism decreased as transaction specific assets increased. Moreover, the findings show that startup experience only plays a moderating role in the relationship between information asymmetry and opportunism. Therefore, 4 out of 8 hypotheses were supported. Conclusions: The findings show that uncertainty, information asymmetry, and transaction specific assets are the determinants of opportunism. In addition, the results of the analysis of the moderating role of startup experience show that the less entrepreneurial experience, the greater the influence of information asymmetry on opportunism. Our findings mean that maintaining a successful relationship between franchisors and franchisees is possible when franchisors provide knowledge sharing, goal sharing, environmental sharing, and management information sharing to franchisees. In addition, the findings of this study shows that the contract content and management should be changed according to the entrepreneurial experience. In other words, the franchisors must share and integrate the accumulated franchisees' and franchisors' experience with the franchisees to create a synergy that can lead to successful bilateral relationship maintenance, which in turn reduces opportunism.