• Title/Summary/Keyword: improvement priorities

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Analytic Hierarchy Process(AHP) to Improve the Current Counter-Terrorism System (현행 대(對)테러시스템의 개선을 위한 상대적 중요도 분석)

  • Lee, Dae Sung
    • Convergence Security Journal
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    • v.19 no.2
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    • pp.123-128
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    • 2019
  • In March 2016, the Korean National Assembly passed the Counterterrorism Act called as "Counterterrorism Law for the Protection of the People and Public Safety", and relevant functions and roles of the counterterrorism institution were granted based on the law. However, a number of problems have been raised in the course of the job performance of the counterterrorism related institution, and various improvements have been discussed. This study conducted 'Analytic Hierarchy Process(AHP)' on the experts to identify the issues related to the improvement possibilities of the counterterrorism system that had been discussed previously. The results of the analysis to improve the current counterterrorism system are as follows. First, the priorities of the top factors were identified as in the order of legal institutions, cooperation, and operational aspect. Next, the priorities of the individual sub-factors were identified as the reorganization of the counterterrorism task force, the organic cooperation of domestic counterterrorism institution, and the cultivation of specialized human resources for anti-terrorism work. It was found that we should discuss the reorganization of counterterrorism institution as a policy consideration to improve the counterterrorism system.

A Study on the Measurement and Improvement of Service Quality using QFD in the Internet Shoppingmall (QFD를 이용한 인터넷 쇼핑몰의 서비스 품질 측정 및 개선에 관한 연구)

  • Jung Sang-Chul;Yoo Hae-Rim;Kim Myeong-Suk
    • Journal of Information Technology Applications and Management
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    • v.11 no.4
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    • pp.181-208
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    • 2004
  • By the developing of Internet. the environments of the company have rapidly been changed. Especially. managers in the Internet shoppingmall have been try to provide excellent e-Services to their customers. e-Service i~ defined comprised of all interactive services that are delivered on the Internet uSing advanced telecommunications. information, and multimedia technologies. but according to study of e-Satisfy. com[2000]. customer service through internet is still neither effective nor efficient and poor service will impact on company's profit but excellent service can improve their value and quality of the service or product. In order to customer-oriented e-Services. this study suggested the QFD linked with e-Service quality model for the Internet shoppingmall service system. which can help determine design characteristics being relevant to customer's e-Service quality requirements. this hybrid model have two stages. In the first stage. we do measure service quality and find priorities of service quality attribute by purchase process. and in the second stage. on the basis of priority of e-Service quality attributes, we find design characteristics to maximize customer satisfaction. From this study, we provide internet shoppingmall managers with the implications for improvement of service quality, measuring quality of e-service, providing design characteristics for customer-oriented service quality.

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A Study of Fuzzy Inference System Based Task Prioritizations for the Improvement of Tracking Performance in Multi-Function Radar (다기능 레이더의 추적 성능 개선을 위한 퍼지 추론 시스템 기반 임무 우선 순위 선정 기법 연구)

  • Kim, Hyun-Ju;Park, Jun-Young;Kim, Dong-Hwan;Kim, Seon-Joo
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.24 no.2
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    • pp.198-206
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    • 2013
  • This paper presents the improvement of tracking performance using fuzzy inference system based task prioritizations for multi-function radars. The presented technique calculates elemental priorities using track information of a target and obtain the total priority from fuzzy inference system of each fuzzy set's membership function. In this paper, we proposed the task prioritization algorithms based on fuzzy inference system, and evaluated the tracking performance on multi-function radar scenario using it. As a result, we confirmed that excellent performance could be achieved when using the proposed algorithm.

Importance-Performance Analysis about Sanitation Management Items at General Hospital Foodservice Operations (일부 종합병원 급식소 위생관리 항목에 대한 중요도-수행도 분석)

  • Song, Youn-Ji;Bae, Hyun-Joo
    • Korean journal of food and cookery science
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    • v.29 no.1
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    • pp.63-71
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    • 2013
  • The purpose of this study was to analyze the gap between importance and performance in perceived sanitation management for general hospital foodservice operations. Data were collected through surveys given to 168 hospital dietitians in the Seoul-Incheon, Gyeonggi-do, Daegu, and North Gyeongsang province. The 65 questionnaires from total questionnaires were usable and the response rate was 38.7%. All statistical analyses were conducted using the SPSS package program (version 20.0) for t-test, ANOVA, and importance-performance analysis (IPA). According to the importance and performance analysis for 26 items, the importance score was significantly higher than the performance score for 22 items. In addition, the results of IPA showed the following areas as improvement priorities: handling foods on working table and management of distribution temperature. In conclusion, the performance level of prerequisite programs applying to the hospital foodservice needs improvement, especially cross-contamination prevention and temperature control for distribution. Additionally dietitians should be educated about sanitation management items that perceived to be less important than the others.

Economic Analysis Study on the R&D Effect of Performance Improvement of the Tri-generation Fuel Cell System (연료전지 삼중열병합 시스템의 성능개선 R&D 효과에 대한 경제성 분석 연구)

  • Ahn, Jong-Deuk;Lee, Kwan-Young;Seo, Seok-Ho
    • New & Renewable Energy
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    • v.18 no.2
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    • pp.26-39
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    • 2022
  • Considering the recent substantial increase in national research and development (R&D) budgets in the energy sector there has been increased Interest in the effectiveness of government R&D investments. We conducted a case study to calculate the allowable scale and effectiveness of R&D investment by calculating the direct performance improvement effect resulting from R&D investment as an economic value. Using conditions that existed prior to R&D investments as a reference, five cases in which performance improved due to R&D investments were compared and analyzed. The government's financial investment is increasing rapidly in line with the establishment of the national hydrogen roadmap. R&D is needed to enhance the current low technology readiness level of hydrogen fuel cells compared to solar and wind energy fields. Therefore, an R&D project to improve the performance of the fuel cell system was selected as this case study's subject. Using the results in this study, the allowable level of investment in the task unit of national R&D projects could be calculated. Moreover, it is advisable to provide a standard for rational decision making for new R&D investments since it is possible to determine investment priorities among a large number of candidates.

A STUDY ON IMPROVEMENT PLANS USING USER DISSATISFACTION FACTORS IN ASTRONOMICAL SCIENCE MUSEUM - Focusing on the case of Geochang Wolseong Space Creative Science Museum - (천문과학관의 이용자 불만요인을 활용한 개선방안 연구 - 거창월성우주창의과학관 사례를 중심으로 - )

  • HAN-HO JEONG;YONGGI KIM
    • Publications of The Korean Astronomical Society
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    • v.38 no.3
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    • pp.99-110
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    • 2023
  • In this study, complaints from visitors in the science museum satisfaction survey were categorized into four primary factors and ten sub-factors. This categorization aimed to provide recommendations for enhancing the Geochang Wolseong Space Creative Science Museum as an illustrative case study. Futhermore, the study examimed the relative importance of each factor by surveying 90 science museum visitors. The following results are obtained. Firstly, it was evident that the Geochang Wolseong Space Creative Science Museum requires urgent improvement. Certainly, in the primary factors, issues related to the utilization environment emerged as the most significant sources of dissatisfaction, while in the sub-factors, the adequacy of fees was identified as the most prominent concern. Secondly, through the result of the IPA (Importance-Performance Analysis) of the complaint factors, four primary issues were identified as top priorities for consideration: fare adequacy, lack of convenient facilities, in sufficient publicity, and a lack of distinctiveness compared to similar facilities. Lastly, when analyzing the relationship between complaints and overall satisfaction, factors related to human service, environment, and educational content had negative effects. In contrast, factors associated with science museum operation exhibited a different trend, suggestinga structural impact relationship with the overall impact of complaints.

Applying the IPA-Kano Model to Analysis Visiting Satisfaction: A Case Study of Natural Monument Forest of Common Camellias in Maryang-ri, Seocheon (IPA-Kano 모델을 적용한 천연기념물 서천 마량리 동백나무 숲 방문 만족도 분석)

  • Son, Ji-Won;Lee, Nara;Shin, Jin-Ho;Kim, Han
    • Korean Journal of Environment and Ecology
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    • v.32 no.5
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    • pp.532-540
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    • 2018
  • Importance-performance analysis (IPA) is a simple and effective technique that can assist practitioners in prioritizing customer attributes to enhance service quality and visitor's satisfaction. The purpose of this study is to use the IPA-Kano model to examine the correlation of visitor's satisfaction and management matters and deduce the management priority. It classifies 14 visiting satisfaction attributes into basic factors (forest environments and staff/information center), performance factors (the natural landscape, trail facilities, forest status, easy access, and historical and cultural resources), and excitement factors (the value of natural monument, educational experiences, and entrance fee) to select the management priority according to the achievement (satisfaction). The management priority according to the performance is staff/information center > easy access > forest environment > trail facilities, historical and cultural resources, forest status, and natural landscape > entrance fee and educational experience > value of natural monument. By considering their performance, it further identifies development priorities for visitor's satisfaction improvement. These priorities allow local governments to deploy scarce resources to improve satisfaction.

A Priority Analysis of the Infrastructure for the Logistics Industry in Gwangyang Port (광양항 물류산업 인프라 우선순위 분석)

  • Yun, Dong-Ha;Choi, Yong-Seok
    • Journal of Navigation and Port Research
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    • v.36 no.1
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    • pp.43-49
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    • 2012
  • Gwangyang port has aimed to establish and expand infrastructure since 2004 as a way of logistics industry development plan for activation of port and increase in traffic. However, it faces many changes due to reduced development of Gwangyang port, slowdown of traffic, and decrease in terminal operators. The need for review of plan and direction regarding infra is on the rise at this point for the purpose of ensuring the stable growth foothold of Gwangyang port and attaining independence of Port. This report focuses on the software infrastructure improvement alternative rather than hardware infrastructure. To analyze the priority of this alternative, AHP technique was applied as a research methodology. In this study, as a measure for decision-making, profitability, ease, urgency, and prospects have been selected, and alternatively, buildup of global networking, training of logistics professionals, operation of environment-friendly & low cost port, and development of specialized logistics companies have been selected. Survey has been conducted toward shipping companies which use Gwangyang port, port operators, hinterland logistics companies and consignor' logistics professionals. As a result of survey, the priorities of measuring range were shipping companies, port operators, consignor, and hinterland logistics companies. Meanwhile, the priorities of measuring elements were profitability, prospects, urgency and then ease. The priorities of alternatives were found to be a buildup of global networking, operation of environment-friendly & low cost port, development of specialized logistics companies and training of logistics professionals.

Improvement of Operating Efficiency on Advanced Wastewater Plant Using Statistical Approach (고도처리 효율 향상을 위한 통계적 접근)

  • Moon, Kyung-Sook;Min, Kyung-Sub;Kim, Seung-Min;Lee, Chan-Hyung
    • Journal of Environmental Science International
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    • v.17 no.4
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    • pp.405-412
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    • 2008
  • Statistical analysis technique was applied to operating parameters and removal efficiency data sets obtained from advanced wastewater treatment plant during 1 year. Through factor analysis three factors derived varimax rotation were selected each plant. Three components explained 96%, 87% of the total variance of the process, respectively. The components on $A_2O$ Plant were identified in the following order : 1) Shortening the SRT during high-flow period, 2) Keeping biomass high on winter 3) factor was related to DO. On DNR plant, we defined them as follows: factor 1, Prolonged the SRT during high-flow period; factor 2 was related to sludge return; factor 3, Influent BOD during low-DO period. This technique was believed to assist operators in identifying priorities to improve operation efficiency.

A Study on the Decision Making for Evaluating the Outworn Facility Replacement in Shipbuilding (조선 노후설비교체 타당성 분석을 위한 의사결정에 관한 연구)

  • Lee, Min-Woo;Ko, Dong-Chan;Park, Ju-Chull
    • IE interfaces
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    • v.14 no.3
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    • pp.310-317
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    • 2001
  • The purpose of this study is to investigate and to develop a decision support system for supporting the outworn facility replacement analysis in shipbuilding. This paper also provides an information system which can be effectively applied to various criteria in decision making. The modelbase of decision support system uses the concepts of the analytic hierarchy process along with an appropriate scoring methods. The AHP represents an improvement over other well-known scoring approaches since the criteria weights of priorities established by the AHP are not based on arbitrary scales, but use a ratio scale for human judgements. The proposed methodology in this research enables the decision maker to evaluate the investment alternatives based on qualitative data and quantitative data in a systematic way.

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