• 한국프랜차이즈경영연구
• /
• 제11권1호
• /
• pp.7-17
• /
• 2020

Purpose - As the competition in the foodservice franchise industry and the market becomes fierce and the entry barrier is lowered, the foodservice franchisor and franchisees strive to increase their competitive advantage in the market. Therefore, the franchisor and franchisees use experience management strategies to enhance the positive experiences of customers visiting the stores. In this regard, this study examines the effects of customer-oriented activities (physical-, social-, health-, and service-oriented activities) on utilitarian and hedonic values, and loyalty using stimulus-organism-response (S-O-R) model and value-expectancy theory. Research design, data, methodology - The data were collected from panels of online survey company, who visited a foodservice franchisee within last month. The survey was conducted for about 15 days from March 7, 2019 to March 21, 2019, and about 3,500 e-mails and messages were distributed to ask for the survey. A total 412 responded and completed the questionnaires. Of the 412 completed questionaires, 12 were discarded due to missing and misinformation data and 400 were retained for further data analysis. Results --The results showed that social oriented activities, health oriented activities, and service oriented activities had positive effects on hedonic value, while physical oriented activities did not have a significant effect on hedonic value. Health oriented activities and service oriented activities had positive effects on utilitarian value, while physical oriented activities and social oriented activities had no significant effects on utilitarian value. Hedonic and utilitarian values also have a positive effect on loyalty. Conclusions - First, food service franchises should provide services and menus in consideration of the health of customers. When a customer visits the store, franchisee should provide more health-oriented food or materials and clean and comfortable conditions so as not to threaten the health of the customer. Second, the food service franchise must build a service-oriented system. Foodservice franchisor need to provide continuous service training not only to the franchisees, but also to the employees of the franchisees. Third, franchise should design a store where customers can form social exchanges through providing various information exchange to customers and making the store as a local community center.

• 한국정보통신학회:학술대회논문집
• /
• 한국해양정보통신학회 2010년도 추계학술대회
• /
• pp.145-146
• /
• 2010

본 논문에서는 기존의 USN 기술에 IPv6 기술을 적용하여 국부적인 영역이 아닌 인터넷이 연동된 세계 전반적인 영역에 지원 가능한 새로운 개념의 M2M 기반의 글로벌 헬스케어 시스템을 제안하고자 한다. 6LoWPAN 환경에서 심전도 및 맥파 측정을 위한 웨어러블 센서, 이종의 네트워크 및 인터넷과의 연동을 위한 게이트웨이, 그리고 서버에서의 실시간 모니터링 및 분석 프로그램으로 시스템을 구성하여 헬스케어 분야에 있어 사물이 동작의 주체가 되고 측정 및 모니터링 환경이 획기적으로 확장된 지능형 시스템을 제시하였다.

• 유통과학연구
• /
• 제14권6호
• /
• pp.89-98
• /
• 2016

Purpose - This article tackles risk communication issues and aims to address the characteristics of MERS risk information distribution in South Korea, and secondly to examine the communicative behavior of the public health authority in terms of the quality of communication strategies. Thirdly, the study attempts to figure out the risk communication to cope with MERS through the applications of SMCRE model in chronological order. We employ the social amplification of risk framework for analyzing the emergent public response as one of the main approaches. Research Design, Data and Methodology - The main framework of this study is theoretically based on the social amplification of risk, which describes signals about risk transmitted and processed by individuals and social groups. The model also reflects the interactions between social groups and institutes about disaster-related risk issues, which are potential amplifiers or attenuators of communication signals. S-M-C-R-E Model is methodologically employed to examine the social amplification for MERS risk information in each period, which we defined operationally. The proposed methodology allows the assessment of effectiveness and ineffectiveness on risk communication to be conceptualized as a countermeasure against disasters. The paper focuses on exploring how social risk amplification can be applied and organized in each stage. Results - The SMCRE model describes the exchange of risk information and is also applied to all forms of communication between stakeholders including public health authority, local government and media. Each factor of risk communication includes source, message, channel, receiver and effect. The results support that the effective risk communication involves not only the improved reliability of public health authority as a key factor of risk communication, but also a close cooperation and good collaboration with local governments. It does not seem to be possible that the government-initiated risk communication based on controllability and management cope effectively with infectious disease in early stage. The results of this study imply that the shared risks between local, regional and national authorities can enhance risk communication system. Conclusions - The study supports that the disparities in how disaster-related risk information is interpreted and coded, have made effective risk communication and public sense-making impeded. Our findings support a more communicative discussion about the role of risk information sharing between governments for the improvement of emergency management and underline the importance of social elements in the risk communication, such as relationship and trust building. Findings suggest that trust building between stakeholders could be added to help explain the processes of social amplification and attenuation of risk. It would be recommended that the continuous risk communication with all the involved stakeholders will be able to help national health promotion policy to be improved regarding emergency management. Furthermore, risk communication has to be a scientific approach for the communication pertaining to potentially sensitive or controversial situations with public concerns and low public trust.

• Journal of Preventive Medicine and Public Health
• /
• 제34권1호
• /
• pp.35-40
• /
• 2001

Objectives : To elucidate the transient effects on the risk of occupational injuries as acute events and establish so alternative proposal. Methods : The study population comprised a total of 302 workers randomly selected from applications for occupational injury compensation reported to the Inchon local labor office from January 1. 1999 to December 31. A case-crossover design, where each case serves its own control, was applied to this study. Through a telephone interview, workers provided useful data concerning five job related stressful events such as company transfer, work load change, overtime work, exchange duty, and work-part transfer. They were asked whether there were stressful events within a week of the occurrence of injury and the degree of stress. Exposure status from one year prior was used as control information. In the end, the data provided by 158 of selected persons was used for the analysis based on the quality of the data provided by the participants. A conditional logistic regression was used to discover the transient effects on the risk of occupational injuries as acute events. Results : The effects a company transfer and work load change on occupational injury was statistically significant on the risk of occupational Injuries as an acute event(RR=5.5, 95% CI=2.501-12.428; RR=3.1, 95% CI=1.963-5.017, respectively). Other stressful events were found to elevate the risk factor for the occurrence of occupational jujury, but were not significant. Conclusions : Our results suggested that transient stressful events elevated the risk factor for the occurrence of occupational injury.

• 한국IT서비스학회지
• /
• 제10권1호
• /
• pp.177-190
• /
• 2011

Due to the growth of economy and the advancement of IT, the life expectancy has been prolonged and the interests in health have greatly increased. Recently the request for systems that enable measuring the bio-signals of patients in the non medical organizations, such as home, and transmitting them to medical staffs at remote sites for monitoring them. In this paper, we present an agent-based u-health system for patients or suspects with heart diseases. Our system consists of portable devices for measuring bio-signals and agents that perform data collection, data storage, automatic detection of abnormal status in patients, and HL7-based data exchange in a cooperative way. The main features of the system are : the agent-based architecture facilitates the addition of new service modules as well as the modification of existing ones; an intelligent agent is provided which automatically detects situations in which the bio-signals of patients are abnormal; the medical data standard is supported so that the communication with other systems is very easy. To our survey, there have been few previous systems which support all those features in a seamless way.

• The Journal of Korean Physical Therapy
• /
• 제11권1호
• /
• pp.157-165
• /
• 1999

The Internet is an important tool in contemporary society. This study was carried out to investigate current use of internet and to suggest effective development of it in the field of physical therapy. A sample of physical therapy members in the internet responded to the questionare by means of e-mail from 26, April to 14. May. 1999. Of the 98 subjects, 26 completed the questionnaire, a response rate of $26.53\%$. The results were as follows. The most important problem to use internet in the field of physical therapy was poor information and abscence of database. The exchange of information among members, search database, virtual lecture system and distance treatment counseling in the future were expected. All members, professors of university and college, physical therapists in clinic and students must cooperate to construct database and useful information.

• 대한디지털의료영상학회논문지
• /
• 제7권1호
• /
• pp.33-38
• /
• 2005

Modern hospitals have been greatly facilitated with information technology (IT) such as hospital information system (HIS). One of the most prominent achievements is medical imaging and image data management so-called Picture Archiving and Communication Systems (PACS). Due to inevitable use of diagnostic images (such as X-ray, CT, MRI), PACS made tremendous impact not only on radiology department but also nearly all clinical departments for exchange and sharing image related clinical information. There is no doubt that better use of PACS leads to highly efficient clinical administration and hospital management. However, due to rapid and widespread acceptance of PACS storage and management of digitized image data in hospital introduces overhead and bottleneck when transferring images among clinical departments within and/or across hospitals. Despite numerous technical difficulties, financing for installing PACS is a major hindrance to overcome. In addition, a mirroring or a clustering backup can be used to maximize security and efficiency, which may not be considered as cost-effective approach because of extra hardware expenses. In this study therefore we have developed a new based on grid of distributed PACS in order to balance between the cost and network performance among multiple hospitals.

• 정보관리학회지
• /
• 제41권1호
• /
• pp.283-311
• /
• 2024

전자의무기록 공유를 추진하기 위해서는 사람들의 인식을 이해할 필요가 있다. 이에 본 연구는 합리적 행동 이론과 프라이버시 계산 모형에 기반하여 전자의무기록 공유에 영향을 미치는 요인을 검증하였다. 또한 직업과 개인 병력 등 인구통계학적 특성에 따라 공유 의도가 달라지는지에 대해서 알아보았다. 145명을 대상으로 온라인 설문조사를 실시한 결과, 이타적 즐거움과 개인정보 보호 인식, 법·제도적 역할 인식 및 건강에 관한 관심 정도가 전자의무기록 공유 의도에 긍정적 영향을 미치고 있었으며 의료기관에 대한 신뢰가 법·제도적 역할 인식과 공유 의도 간의 관계를 긍정적으로 조절하였다. 이에 사람들이 공유 과정에 의료기관뿐만 아니라 정부의 역할도 중요하게 인식하고 있음을 확인할 수 있었다. 전자의무기록 공유에 대한 사람들의 참여와 수용을 촉진하기 위해서는 공유로 인한 공익적 혜택을 강조해야 할 것이며 법적으로 개인정보의 보안과 올바른 활용을 보장하는 가이드라인을 마련하는 것이 필요하다는 점을 제시하였다.

• Journal of Preventive Medicine and Public Health
• /
• 제25권1호
• /
• pp.64-72
• /
• 1992

To provide the information necessary for the insurance medicine management plan, price discount rates among the insurance medicines were studied. A total of 2,107 items of insurance medicine of which prices were discounted via governmental inspections of real transactional process of insurance medicine were analysed. The conclusions are as follows; 1. Among the variables relevant to the characteristics of manufacturers, price discount rates of insurance medicines were statistically significant with production rankings of manufacturers, incorporation year, existence of investments by foreign corporation, existence of a research institute, and enrollment in the exchange. And among the variables relevant to the properties of medicines, the number of enrolled items which have the same components, classification, the date of new enrollment, the sales of items, and the number of raw materials in the items were statistically significant. 2. Stepwise multiple regression was done to identify the factors which affect the price discount rates of insurance medicines. The number of enrolled items which have the same components, production rankings of manufactures, classification number (medicines for function of tissue cells), incorporation year(1940-1949), existence of investments by foreign corporations, classification number (anti-germ medicines), number of raw materials In the items, the sales of items, and medicines whose major objective is not treatment were significant variables and the $R^2$-value for these variables was 21.2%. Considering all of the above results, for management of insurance medicines, it seems important that the real transactional prices of insurance medicines should be identified systematically, focusing on the properties which affect the price discount rates of insurance medicines.

• 대한방사선기술학회지:방사선기술과학
• /
• 제27권4호
• /
• pp.61-66
• /
• 2004

본 연구에서는 방사선사를 대상으로 PACS 영상관리사 시험 대비 교육을 효율적으로 하고자 한다. XML을 기반으로 PACS 영상관리사 자격인증 시험을 목적으로 통합적인 문제를 생성 및 관리하고, 인터넷을 통해 언제 어디서든지 효율적으로 교육 과정을 제공할 수 있는 e-Learning 문제 은행 시스템을 설계 및 구현하고자 한다. 시스템은 관리자 모듈과 사용자 모듈로 구성하였으며, 관리자 모듈 내에서 평가문제를 생성 및 관리함으로써 인터넷을 이용하여 언제든지 편리하게 정보를 이용할 수 있도록 하였다. 개발된 e-Learning 문제 은행 시스템은 PACS 영상관리 기술 분야를 학습하는 방사선사들과의 정보교류 및 학습능력을 배양하고, 테스트 후 성적결과의 분석 및 문제해설까지 제공하는 활용가치가 높은 시스템이다.