• Journal of Korean Society for Quality Management
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• v.28 no.3
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• pp.31-43
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• 2000

The Service sector has increased dramatically in importance over the last decade, both internationally and in the Korea. Deregulation of services, growing competition, fluctuations in high quality demand, and the application of the Information Technologies are presenting a considerable challenge to service companies. In gas or oil companies are exposed to foreign competitions, price and promotion competition with other companies. Usually Service Quality includes five dimensions: Reliability, Responsiveness, Assurance, Empathy, and Tangibles. Customers use these five dimensions to form their judgements of service quality, which are based on a comparison between expected and perceived service. The intention of this thesis is to study on the effect of Service Quality upon the Customer Satisfaction in gas or oil station, based on SERVQUAL.

• KDI Journal of Economic Policy
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• v.37 no.2
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• pp.40-63
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• 2015

Anthracite exports have special value within the DPRK's economy. In this paper, we focus on what determines the DPRK's anthracite exports to China. We use panel data consisting of cross-section data from 30 provinces in China and quarterly time-series data from 1998 to 2013. Controlling for all other variables that affect anthracite imports, the variable for steel production in China is robust and statistically significant. This is consistent with on-site interviews which indicate that much of North Korean anthracite is consumed by China's steel industry. This implies that the North Korean authorities need to make adjustments to the foreign trade structure, as the import demand for anthracite in China may decline further.

• Management Science and Financial Engineering
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• v.22 no.1
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• pp.21-26
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• 2016

We analyze how firms' global production activities affect their inventory supply and financial performance in regards to its production location. For the analysis, we use information on global production quantities of 3,076 Korean multinational firms that operate business in Europe and Asia through foreign direct investment (FDI) from 2006 to 2013. Our estimation results show that an increase in global production ratio, measured by global production/total production, decreases inventory supply and financial performance of firms that produce in European countries, while it decreases financial performance of firms that produce in Asian countries. Although our results indicate that global production decreases financial performance of firms that produce in Europe and Asia, we find that its negative effects on financial performance are different based on the market demand uncertainty.

• IE interfaces
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• v.13 no.4
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• pp.556-563
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• 2000

In this paper, we consider wavelength assignment problem (WAP) in Wavelength division multiplexed (WDM) unidirectional optical telecommunication ring networks. We show that, even though WAP on unidirectional ring belongs to NP-hard, WAP can be exactly solvable in real-sized WDM rings for near future demand. To accomplish this, we convert WAP to the vertex coloring problem of the related graph and choose a special integer programming formulation for the vertex coloring problem. We use a column generation technique in a branch-and-price framework for the suggested formulation. We also propose some generic heuristics and do the performance comparison with the suggested optimization algorithm.

• Environmental and Resource Economics Review
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• v.21 no.3
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• pp.543-572
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• 2012

This paper compared historical energy use from 2000 between Japan and Korea and reviewed literature of mid-and long-term low carbon energy scenarios and plans in both countries released since 2000. In terms of energy use pattern, there are similarities between Korea and Japan; high dependence on energy imports, high proportion of manufacturing industry among OECD countries, closed electricity system disconnected with foreign countries, and high proportion of nuclear power generation with low proportion of renewable electricity despite of high potential of renewable energy. Differences are as follows; decreasing trend in Japan and increasing trend in Korea in terms of energy demand and supply, difficulty of exchanging electricity between regions in Japan unlike Korea, and prospect of nuclear power, that is, curtailing in Japan while expanding in Korea according to governmental plan. Energy Basic Plan in both countries established before nuclear accident in Fukushima required expanding about two times of nuclear energy by 2030, while civil society's energy scenarios suggested reducing energy demand, phasing-out nuclear power, and expanding renewable energy. This paper will serve as a base for future studies about long-term energy scenarios and plan in Japan and Korea.

• Resources Recycling
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• v.27 no.6
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• pp.76-83
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• 2018

This article aims to summarize the scrap recycling status of gold, silver, platinum and palladium from foreign countries by courntires and industries in order to utilize the data for securing the raw materials of the domestic urbanmining industry. The amount of gold from scrap has shown a tendency to decrease in countries other than China, which is attributed to the large imports of scrap containing gold in China. The industry demand for gold is the highest in electronic products, but demand is decreasing. The amount of scrap recycling in silver has declined in other regions compared to those in Europe, indicating that the world's overall scrap recycling volume has declined. Production and demand from scrap of platinum and palladium are mostly for catalysts and have been steadily increasing until now. However, it is expected that the amount of waste catalysts in automobiles will decrease with the increase of electric vehicle use.

• Health Policy and Management
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• v.23 no.3
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• pp.210-223
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• 2013

Backgrounds: Escalating pharmaceutical expenditure has threatened the sustainability of National Health Insurance system in Korea. Generic medicines allow patients to access safe, effective, high-quality medicines at low cost, thus insurers could achieve significant financial savings by promotion of generics, if they are priced much lower than the originator. The purpose of this study was to review generic pricing as well as promotion policies in other countries and assess the implication of those policies. Methods: We reviewed the main measures adopted by the developed countries such as Austria, Belgium, Denmark, Finland, France, Germany, Italy, Japan, Netherlands, Norway, Sweden, United Kingdom, especially in countries where governments are the largest third-party payers or insurance finance resource is the national health insurance. Results: The foreign countries's experience with generic medicine policy shows that demand-side policies such as physician budgets, international nonproprietary name prescribing, generics substitution, patients co-payment as well as supply-side policies relating to pricing and reimbursement seems to play a critical role in developing the generic medicines market. Conclusion: Various strategy should be implemented to promote generic drug use.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.20 no.6
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• pp.251-260
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• 2010

Through the convergence of medical services and the IT technique, the patient's personal health information computerization has been rapidly spread with propagation of electronic medical record(EHR). In addition, by entering u-health, the demand of the secondary use for public health, medical research, and medical service using electronic patient health care records are increasing. The personal health information secondary uses for the development of academic medical area and service, are very good thing. But, carelessly to use personal health information, the patient privacy would be damaged. However, there are not yet systematic studies about secondary use of personal health information. Therefore, in this paper, we analyze the difference of the internal and external bill for personal medical data secondary use and propose the direction of the medical service development and preservation of the individual's privacy.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.7
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• pp.1575-1584
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• 2009

Improvement of service quality and to be caused by with high re-use result expandability, the importance of SOA softwares to be coming to be high recently, according to the [thu] your (Gartner) group from 2006 until 2011 CAGR (yearly average complex growth rate: Compound it is a tendency where in Annual Growth Rate) these 35% the domestic and foreign SOA software markets are increasing suddenly at this degree. It follows hereupon and in about quality rating of SOA softwares the demand is augmented in about development of the quality rating method which it follows international standard. In order to evaluate the use characteristic quality of SOA softwares a quality and about the use frost requirement from the research which it sees and escape with the scale box it examined it measured and in about the method which it decides and an evaluation instance a research the result according to the standard which is appropriate it accomplished it presented. The research which it sees it leads and it induces strategic engineering development it leads and with the fact that it will be the possibility of raising an objectivity and an application degree it expects the use characteristic quality increase of SOA softwares.

• Korean Institute of Interior Design Journal
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• v.22 no.1
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• pp.194-202
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• 2013

In the modern society, phenomena such as a decrease in population and an increase in urban small houses caused by demographic changes, a decrease in midium-large housing constructions, and the concentration of one to two person families in the capital area cultivated ground for the growth of small house market. In response to these trends, interior coordination becomes a critical factor to be applied to the small houses in order to suit the residents' needs in most convenient, efficient and aesthetic ways. Therefore, an evaluation element is in demand to extract, evaluate and constantly improve the interior coordination elements. This study extracts and analyzes the essential elements required for small houses into spatial structure, system coordination and interior coordination. In domestic cases, most of spatial structure was conventional and linear while in foreign countries, various variations were found to reflect the needs from different consumers. For the system coordination, convenience played the most important role to emphasize on the easy use of digital system and built-in appliance system in domestic cases. However, in foreign countries, safety issue and economic aspects were the most considered when it comes to the interior coordination. In regard to interior coordination, installations of the storages for the limited small spaces that also support as extended spaces were rare to find in both cases for domestic and international settings. It is expected that systematic studies focused on more objective standards for interior coordination shall be implemented to provide indicators to measure the interior coordination cases in the near future.