• Journal of Family Resource Management and Policy Review
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• 제1권1호
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• pp.17-26
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• 1997

The purpose of this study was to investigate the effects of two variable groups(socio-demographic factors and psychological factors) on money management strategies and financial satisfaction. The major findings of this study are as follows : Household income, level of education of wives, and locus of control had significant effect on the level of financial satisfaction. After the effect of socio - demographic variables and psychological variables was controlled, Especially evaluating strategy was found to be the most powerful variable in explaining financial satisfaction.

• Journal of Korean Society of Industrial and Systems Engineering
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• 제46권3호
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• pp.198-208
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• 2023

In order to enhance competitiveness in the industry, financial companies are building a high level of customer satisfaction and repurchase intention by further strengthening not only the technical quality of the platform business but also the customer-oriented service quality. Theoretically, it is time for a theoretical review of whether the expansion of service quality using platform business in the financial industry is directly linked to the performance of financial companies, such as satisfaction and repurchase intention of existing customers. Based on the rapid growth of mobile and the main activities of financial platform companies above, This study attempted to test a significant impact on customer satisfaction and reuse intention on information services and system services, which are service quality of mobile financial platforms. Even if a number of financial companies compete with each other, they could survive by dividing the market, In the digital environment, customers have free access, so the winner can monopolize the market. It is an environment in which customers can move to platform companies that provide better services. The contents presented through the results in this study will be able to be used strategically in terms of the implementation and operation of the financial platform. In addition, it served as an opportunity to find independent variables that affect customer satisfaction and reuse intention, which are financial platform service quality, and suggested the possibility of continuous development of the platform in the future. In summary, the service quality of financial platforms can further expand users by emphasizing user visibility in terms of information services and utilizing user-centered financial platforms that increase customer satisfaction and reliability by strengthening the responsiveness and ease of system services. This study is of important value and is believed to have laid an important foundation for future research.

• Journal of Family Resource Management and Policy Review
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• 제18권3호
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• pp.79-101
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• 2014

The main objective of this study is to explain the differences in intergenerational resource transfers among the middle-aged at various income levels. Analyses of data on financial resource transfers from the 2nd wave of the Korean Retirement and Income Study were conducted. The study sample consisted of 931 middle-aged individuals who had at least one living parent and one child. The data analysis methods were ${\chi}^2$ analysis, one-way analysis of variance(ANOVA), logistic regression analysis, and multiple regression analysis. Financial resource transfers are statistically significant factors explaining the preparation for later life and life satisfaction of middle-aged individuals. The empirical results reveal that the frequency of intergenerational financial transfers was significantly higher in high-income households than in middle- and low- income households. A comparison of high-, middle- and low-income households shows that financial resource transfers had a greater influence on the preparation for later life and life satisfaction of the middle-aged in middle-income households than in low- or high-income households. The level of life satisfaction was dependent upon to whom middle-aged individuals gave financial resources. In the middle-income group, the middle-aged who gave financial resources to their parents were more likely to have higher life satisfaction than those who did not. Receiving financial transfers from parents or children did not have a statistically significant impact on the life satisfaction of the middle-aged in any income-level group.

• International Journal of Human Ecology
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• 제5권1호
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• pp.35-43
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• 2004

The purposes of this study are to examine effects of household characteristics and risk tolerance attitude on risk tolerance behavior and to investigate the effect of risk tolerance attitude and behavior on financial satisfaction. For this study, data were collected during October of 2001 through a popular Web site for women in South Korea (www.azoomma.com). The participants in this study were 609 housewives, resulting in 607 with usable data. Multiple regression and path analysis were conducted using the SPSS for Windows. Findings suggest that the greater is risk tolerance attitude, the greater is risk tolerance behavior and those who exhibit more risk tolerance behavior tend to be more satisfied with their personal financial situation. It implies that risk tolerance behavior playa positive role in predicting financial satisfaction. The results have implication for family economists and educators in developing educational program and presenting strategic to increases financial well-being, and also for financial counselors and planners in suggesting portfolio advice to their client

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• 제2권4호
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• pp.103-133
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• 2007

The purpose of this study is to investigate whether customer satisfaction is affected by the expenditure for the customer satisfaction such as advertising, promotion, and training. This study also investigate whether the financial performance of the firm is affected by the customer satisfaction. The major findings are summarized as following. First, the customer satisfaction is affected by the expenditure for the customer satisfaction such as promotion, training. But customer satisfaction is not affected by advertising cost. Second, considering the time-lag and incremental valiables, the relationship between customer satisfaction and expenditure for the customer satisfaction is not founded. Third, the customer satisfaction affects positively on the corporate financial performance, such as ratio of operating income to sales, ratio of net income to sales, return on total assets, and return on equity. Finally, considering the time-lag the relationship between customer satisfaction and financial performance is not founded. Considering the incremental valiables, the relationship between customer satisfaction and financial performance is founded when ratio of operating income to sales and return on total assets are used financial performance. These findings imply that the expenditure for promotiom and training is needed to increase the customer satisfaction. Also improvement customer satisfaction is needed to increase the financial performance. The limitations of this study are as following. First, this study could not consider the other variables that would affect on the relationship among expenditure for customer satisfaction, level of customer satisfaction, and financial performance. Second, the results of this study are difficult to generalize because this study is focused on the service industry.

• Journal of Families and Better Life
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• 제10권2호
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• pp.191-208
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• 1992

The study is focused on the perception of husbands and wives family financial security and satisfaction with quality of family life. Data was collected from the husbands and wives in Seoul. Eligibility was limited to family units with husband, wife, and at least one child. 852(Husbands:432, Wives: 420) out of 1200 respondents were finally selected as datum sources. The data was analyzed by Frequency, OneWay-ANOVA, t-test, Pearson' correlation and regression analysis. The major findings are the following: 1) In regard to the perception of family income adequacy, wives' perception was higher than husbands'. On the family financial problem, husbands had more experienced the financial problem than wives. 2) Marriage education, family income, husbands and wives education , and savings effected satisfaction with quality of family life. and husbands are more satisfaction with quality of family life than wives. 3) Determined the impact of the perception of family financial security on the satisfaction with quality of family life was 41% for wives and 33% for husbands, respectively.

• Asia Marketing Journal
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• 제25권2호
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• pp.71-83
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• 2023

Companies are increasingly performing corporate social responsibility (CSR) as part of their strategic plans, but the effect of CSR activities on short-term financial performance is disputed. Researchers have found ambiguous relationships through mediating factors, but few studies have investigated internal stakeholders in this context and the firm characteristics that moderate these relationships. This study uses a competitive mediating model that examines job satisfaction as a mediator in the relationship between CSR and short-term financial performance for Korean companies. For the analysis, data from 195 companies covering 2014 to 2017 were collected and analyzed via panel regression. The findings indicate that CSR activities had a negative effect on short-term financial performance but a positive effect on job satisfaction; however, the larger the firm, the smaller the positive effect of CSR activities. Moreover, job satisfaction positively affects short-term financial performance, and this relationship is stronger in service firms.

• Journal of the Korean Home Economics Association
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• 제37권4호
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• pp.71-84
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• 1999

The purpose of this study is to examine the relationships among selected socioeconomic variables(age, household income, education duration; perceived income adequacy, gap between living standards and level), financial management and financial satisfaction. The sample size is 298 interviewee, and the unit of analysis is household in Seoul. Results of the study indicate that perceived income adequacy is significantly related to financial management. And perceived income adequacy, household income, gap between living standards and level, and age are significantly related to financial satisfaction. Although perceived income has an indirect effect on financial through financial management, but indirect effect is too small, financial management is not examined as intervening variable.

• Journal of the Korean Home Economics Association
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• 제41권4호
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• pp.57-69
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• 2003

This study focused on individual differences in social support among older adults. The purposes of this study were to investigate sex and age group differences in social support and to examine the effects of intergenerational social support on life satisfaction among the rural elderly. Data were from 545 elderly over 60 years of age living separately from adult children in the rural area. With regard to sex differences in support exchanges, no significant differences were found in support-giving and support-receiving. Men reported giving more financial support to children than women, while women reported receiving more financial support from children than men. With regard to age group differences in support exchanges, there was less support-giving in older age group. Older parents in their 60s reported giving more financial, instrumental, and emotional support and receiving less financial support than the group of age 70＋ Regression analyses showed that life satisfaction of both men and women was affected by support size and the frequency of contact with children. Giving financial and instrumental support was significantly associated with life satisfaction of men, but giving and receiving each type of social support had no effects on life satisfaction of women. Life satisfaction of parents in their 60s was found to be positively associated with support size, giving financial support and receiving emotional support, and negatively associated with giving instrumental support. In the group of age 70＋, the frequency of contact with adult children and giving financial support had positive influences on life satisfaction.

• Korean Management Science Review
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• 제21권2호
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• pp.167-189
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• 2004

Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.