• Title/Summary/Keyword: family resource satisfaction

Search Result 240, Processing Time 0.029 seconds

The Effects of Consumer Perception and Propensity on Satisfaction and Switching Intention (소비자 지각 및 성향이 만족도와 전환의도에 미치는 영향)

  • Kim, Hyun-Kyung
    • Journal of Family Resource Management and Policy Review
    • /
    • v.12 no.3
    • /
    • pp.1-21
    • /
    • 2008
  • Research has emphasized that relationship marketing programs enhance customer satisfaction and reduce switching intentions by building switching barriers. However, the psychological reactance theory demonstrates that building switching barriers can make customers fsel that the alternative not chosen is more attractive, because their freedom of choice has been deprived. It can be hypothesized that a relationship marketing program, which is intended to offer various benefits to customers, may not result in positive customer attitude and behavior. This paper examines the effects of relationship marketing programs on customers' perceptions of switching cost and loss of freedom. The effects of those perceptions on customer satisfaction and switching intentions were identified. In addition, the moderating role of personal reactance was examined. The results of this study suggest that (1) perceived switching cost has significant influence on boosting perceived loss of freedom; (2) perceived loss of freedom has no significant effects on customer satisfaction; (3) perceived loss of freedom enhances customers' switching intentions. Furthermore, psychological reactance has a significant influence on customers' switching intentions. This study concludes that the role of relationship marketing programs should be reconsidered, especially in terms of customers' switching intentions. Customer satisfaction is not the key factor of predicting customers' future behavior.

  • PDF

A Study on the implementation of manners and degree of life satisfaction of adolescents (청소년의 예절수행 정도와 생활만족도에 관한 연구)

  • Lee Jeong Woo;Kim Kyoung A
    • Journal of Family Resource Management and Policy Review
    • /
    • v.8 no.2
    • /
    • pp.27-42
    • /
    • 2004
  • The objective of this study is to induce the importance of manners through the relation between the implementation of manners and degree of life satisfaction in adolescents and to examine positive variants that can enhance degree of life satisfaction A total of 413 questionnaires were used as the final data for this study. The results of the study are as follows. 1. The implementation of manners in adolescents was just above the median. In particular, the lowest sector was in public manners and communication manners requiring intensive activation measures. The variables influencing the results were the score, internal-external control, perceptiveness to the importance of propriety 2. On the level of satisfaction with life as a general, the study showed reasonable standards. The variables influencing the results were the score, internal-external control, gender-role attitudes, perceptiveness to the importance of propriety. Also, considering that implementation of manners contributed to enhancing the level of satisfaction, the establishment of a healthy manners culture of adolescents in required.

  • PDF

Study of Variable Factors Affecting Couple's Marital Satisfaction : Focused on the Related Variable of Myself and Partner (결혼만족도에 영향을 미치는 변인에 관한 연구 : 본인 및 배우자 관련변인을 중심으로)

  • Kim, Hyo-Min;Park, Jeong-Yun
    • Journal of Families and Better Life
    • /
    • v.31 no.3
    • /
    • pp.125-140
    • /
    • 2013
  • In the study of married couples, there has been a great lack of analysis of the factors affecting the marital satisfaction of spouses until now. In this study, the subjects were couples living in Seoul or Gyeonggi Province. The data collection period was November 20 to December 20, 2009, and data ond 184 couples were collected and used for the analysis. The SPSS 17.0 program was used for the analysis. The main findings of this study are as follows: First, the husbands' marital satisfaction was higher than that of the wives. And the variables of spousal support, alternative comparison level and marital dissolution disability were also found to be statistically significant according to gender. Second, it was confirmed that the self-variables had a greater effect than partner variables on couples' marital satisfaction. Third, the influential factors of the marital satisfaction of husbands and wives depended on the individual resource variables (self-esteem, health of origin of family, parenting efficacy), the couple relationship variables (spousal support, spousal similarity, recovery attempts), and the level of marital alternatives.

Factors Related to the Willingness to have a Child, Parental Age at First Child's Birth, and the Planned Number of Children among Men and Women (남녀의 출산의향, 출산 희망연령과 계획 자녀수의 영향 요인)

  • Hong, Sung-Hee
    • Journal of Family Resource Management and Policy Review
    • /
    • v.24 no.2
    • /
    • pp.69-87
    • /
    • 2020
  • The purpose of this study was to identify the factors related to the willingness to have a child, parental age at first child's birth, and the planned number of children. The data came from the Korean General Social Survey from the Survey Research Center at Sung Kyun Kwan University. The sample data set included 488 men and women between the ages of 18 and 49. The major findings are as follows. First, gender, age, satisfaction with family relations, the value of marriage, the value of family succession, and willingness to increase spending on education significantly affected the willingness to have a child among unmarried and married participants without children. Second, among people willing to have a child, the factors that influenced parental age at first child's birth were gender, education, satisfaction with household economic condition, the value of marriage, and the willingness to increase spending on education. Third, across the sample, the planned number of children was decided by satisfaction of family relations, the value of childbirth, the value of marriage, and home ownership. Overall, the value of marriage was the factor most strongly associated with the three dependent variables. The more a person agree with living with their partner before marriage, the more willing they were to give birth, the younger they were when they became a parent, and the more children they planned to have. The higher satisfaction of family relations, the higher willingness to have a child, and the more children a participant planned to have. In addition, the more a participant was willing to increase spending on education, the higher their willingness was to have a child and the older they were when they became a parent.

A Systematic approach on the Urban Housewive경s subjective perception of the Family Economy Contribution (도시주부의 주관적 가정경제기여감에 대한 체계적 분석)

  • 계선자;강기정
    • Journal of Family Resource Management and Policy Review
    • /
    • v.2 no.2
    • /
    • pp.21-37
    • /
    • 1998
  • The purpose of this study was to investigate the hypothesijed a causal model of sujective perception of contribution to the family economy utilijing system theory. The major findings of this study were as follows. 1) The mean score of respondent’s personal subsystems were 3.62 out of 5. And the family solidarity was affected by the following variables in order : housewives’ age, income, type of occupation, degree of resourcefulness recognition, job satisfaction, control orientation, and information utilization. 2) The mean score of managerial subsystems were 3.68 out of 5. And The financial management of housewives was affected by the following variables. in order: housewives’ type of occupation, degree of resourcefulness recognition, control orientation, information utilization. 3) The mean score of housewives’subjective perception of Economic Contribution to the Family was 3.36 out of 5. The sujective perception of contribution to the family economy of the employed housewives were greater than unemployed housewives. 4) It was found that managerial subsystems had mostly effected on sujective perception of economic contribution to the family.

  • PDF

Effects of the Degree of Preparation for Later Life and Mid-life Crisis on the Marital Satisfaction of Married, Middle-aged Women (중년기 기혼여성의 노후준비와 위기감이 결혼생활만족에 미치는 영향)

  • Lee, Seo-Yeong
    • Journal of Family Resource Management and Policy Review
    • /
    • v.18 no.1
    • /
    • pp.29-46
    • /
    • 2014
  • The purpose of this study was to analyze the effects of the degree of preparation for old age and the sense of crisis on the marital satisfaction of married mid-life women. The participants in this study were 300 women ranging in age from 40 to 59 years residing in Gyeonggi-do. Two hundred and forty-nine self-reported questionnaires were used for final analysis by SPSS PASW 18.0. The major results of this study were as follows. First, the mean score on the sense of crisis scale was $2.56{\pm}0.65$, representing a medium level. The mean scores for degree of preparation for later life and marital satisfaction were $3.54{\pm}0.57$ and $3.67{\pm}0.88$, which were somewhat high. Second, socio-demographic characteristics have a significant influence on married, middle-aged women. There were primarily differences in the sense of crisis by age cohort(such as women in their 50s) and level of education. Moreover, there were differences in the degree of preparation for later life by marriage duration and differences in marital satisfaction by level of education, monthly average income, and employment status. Third, in multiple regression analysis, the variables significantly influencing the marital satisfaction of married, middle-aged women included health status and monthly average income as control variables. Mid-life crisis also had a significant effect. The degree of preparation for emotional later life had a significant effect as an independent variable. These findings suggest that the level of sense of crisis and the degree of preparation for emotional later life affected the women's marital satisfaction. Other factors did not have a significant affect. Based on the above results, intervention alternatives are needed to improve the marital satisfaction of married, middle-aged women.

A Study on Developing Cultural Education Program for Female Marriage Immigrants in Korea (여성 결혼이민자 문화교육 프로그램 개발을 위한 시론적 연구)

  • Oh, Yoon-Ja
    • Journal of Family Resource Management and Policy Review
    • /
    • v.12 no.4
    • /
    • pp.63-77
    • /
    • 2008
  • This study was performed to develop the basic framework of multicultural art education programs for female foreign immigrants married to Korean males. First, these programs aim to lessen their cultural variance in acculturizing in Korea, and thereafter enhance their emotional stability and improve their creative ability to integrate cultural diversity into family life. The primary objective of this study was to offer a suitable education program and evaluation criteria for the program; the research has been done through person-to person interviews with 53 subjects using a series of questionnaires composed of 8 five-point Likert-Scaled items. As for the process of the interview, the subjects were asked about their satisfaction with each program item twice in order to comparetheir impressions before and after program participation. The satisfaction scores were analyzed using frequency distribution. In addition, the program effects were also evaluated by coordinators and developers from their subjective comments through periodical evaluation meetings. From the results, it is observed that art education programs are beneficial for improving female immigrants' emotionaland cultural integration. In addition, experts determined that the programs were helpful for improving their human relationship and acculturization in Korea. Finally, it is concluded that multicultural education programs are a primary fundamental infra-structural way of integrating diverse cultures and improving communication exchanges, and therefore, improve family stability among the multicultural families in Korea.

  • PDF

New-generation Married Women결s Joint Participation in Decision-Making and Home Management Satisfaction (신세대 기혼여성의 의사결정 공동참여와 가정관리만족도)

  • 이정우;박은아
    • Journal of Family Resource Management and Policy Review
    • /
    • v.5 no.1
    • /
    • pp.97-110
    • /
    • 2001
  • This study was designed to examine the effect of joint participation in decision-making on the home management satisfaction of new-generation married women, which will issue basic data for improving the quality of new-generation home life. The sample was composed of 371 married women under 39years old, selected by age and the local distribution. Major findings are as follows. 1) New-generation married women’s joint participation in decision-making showed a significant difference by degree of communication, perception of the adequacy of resources, perception of the level of living. Home management satisfaction shoed a significant difference by state of employment, existence of children, sex role attitudes, degree of communication, perception of the adequacy of resources, perception of the level of living. 2) The more a couple participated in decision-making about eating and children, the higher level a new-generation married women showed in home management satisfaction. 3) The main variables predicating new-generation married women’s home management satisfaction was perception of the adequacy of resources, perception of the level of living, gender role attitudes, existence of children, joint participation in decision-making about eating and children. They accounted for 36% of the variance.

  • PDF

The Effects of Employees' Psychological Empowerment in Family Restaurants on Job Satisfaction, Organizational Commitment and Turnover Intention (패밀리 레스토랑 조직 구성원의 심리적 임파워먼트가 직무 만족과 조직 몰입 및 이직 의도에 미치는 영향)

  • Cho, Sung-Ho;Kim, Young-Tae;Kim, Kwang-Soo;Lee, Won-Bong
    • Culinary science and hospitality research
    • /
    • v.14 no.3
    • /
    • pp.223-237
    • /
    • 2008
  • The purpose of this study is to investigate the effects of employees' psychological empowerment on job satisfaction, organizational commitment and the intention of changing an occupation, and then to suggest the ideal ways to improve productivity through human resource management and to get competitive advantages for efficient management. In order to achieve the purpose of this study, we performed both literature review and empirical research. There are conclusions to investigate psychological empowerment about employees in family restaurants. First, self-determination ability, competence and the influential power of which components of empowerment employees perceived affect job satisfaction significantly. In other words, empowered people feel job satisfaction and commit to their organizations. In the relation between empowerment and organizational commitment, influential power and roles affect them significantly, but self-determination ability and the meaning do not. Next, job satisfaction significantly affects organizational commitment and the intention of changing jobs, but organizational commitment doesn't affect the intention of changing jobs significantly. Finally, we suggest some implications about the management of family restaurants based on the results of this study.

  • PDF

Effect of Satisfaction with the Marriage Support Policy on Marriage Intention among Unmarried Employed Men and Women - Focusing on Unmarried Employed Men and Women of Marriageable Age Residing in the Seoul City and Metropolitan Area - (취업미혼남녀의 결혼지원정책 만족도가 결혼의향에 미치는 영향 - 서울시 및 수도권 결혼적령기 취업 미혼남녀를 중심으로 -)

  • Park, Ju-Hee
    • Journal of Family Resource Management and Policy Review
    • /
    • v.21 no.4
    • /
    • pp.1-15
    • /
    • 2017
  • The purpose of this study was to identify the effect of satisfaction with the marriage support policy on marriage intention among unmarried employed men and women. The study subjects included 300 unmarried working men and women aged over 30 years residing in the Seoul metropolitan area. First, according to the analysis of the subjects' overall tendency towards satisfaction with the marriage support policy and towards marriage intention, the marriage support policy gained the highest level of support in relation to housing for newlywed couples, which scored 3.29 (sd=.93), followed by improvements in corporate and family culture for the purposes of work-family compatibility at 3.24 (sd=.95), wedding loans at 3.18 (sd=1.01), and the paid leave system for marriage preparation at 3.12 (sd=.88). These variables scored slightly higher than the median 3 points. Conversely, satisfaction with the availability of marriage-related information and the provision of opportunities for dating scored 2.65 (sd=.88) and 2.78 (sd=.80), respectively, both of which were slightly lower than the median of 3. The overall mean score for satisfaction with the marriage support policy was 3.03 (sd=.95), which was slightly higher than the median of 3. In regards to marriage intention, the score was 3.32 (sd=1.15) points out of a perfect score of 5, which was slightly higher than the median. This indicated a slightly higher level in terms of the subjects' intention to marry. Second, a hierarchical regression analysis was performed to identify the effect of satisfaction with the marriage support policy on marriage intention among unmarried employed adults. Sociodemographic variables were entered as control variables in the regression at the first stage, and variables relating to satisfaction in a family-friendly social environment were entered at the second stage. When gender, age, educational level, monthly income, period of employment, working hours, and type of employment were inserted in the first stage of regression as control variables, gender, monthly income, period of employment, and type of employment were found to have a significant effect on marriage intention. Marriage intention was found to be greater in unmarried men with higher monthly incomes and longer periods spent working, and in unmarried working men and women engaged in tenured employment work. When variables relating to satisfaction with the marriage support policy were inserted in the second stage of regression, gender, monthly income, type of employment, and satisfaction with direct marriage support had significant effects on marriage intention. It was found that marriage intention was greater in unmarried men whose monthly income was higher, whose employment type was tenured work, and who showed greater satisfaction with direct marriage support.