• 서비스연구
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• 제13권3호
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• pp.147-159
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• 2023

본 연구는 기존의 서비스디자인 방법론의 소수 데이터를 기반으로 휴리스틱 기반의 연구 한계를 극복하고, 의료서비스의 질적 수준 관리에서 핵심가치로 주목받고 있는 경험데이터의 객관적 측정 및 가공에 관한 모델을 개발하기 위한 연구이다. 이론적 배경에서 의료서비스에서 경험의 중요성, 경험데이터의 측정 및 가공, 환자중심성 실현에 관한 문헌연구를 진행하였다. 이와 같은 문헌 및 이론적 배경 연구결과를 기반으로 다음과 같이 4가지 연구변수에 대하여 조작적 정의하고, 통계적으로 검정을 진행하였다. 가설 H1은 3가지 요인 관점의 경험데이터 측정이 페르소나 모델링에 주는 영향이고, 가설 H2는 페르소나 모델링이 서비스청사진 시각화에 주는 영향, 가설 H3은 서비스청사진 시각화는 환자중심성 실현에 주는 영향, 가설 H4는 페르소나 모델링이 환자중심성의 실현에 주는 영향이다. 요인분석, 신뢰성 분석, 상관분석의 데이터 기초검정 후 회귀분석기법으로 검증한 결과 4가지 가설은 모두 채택되었다. 결론적으로 병원에서 좋은 의료진과 의료장비만을 갖춘다고 해서 그 가치를 인정받기 어려운 시대이기에 환자들에겐 의료진과 의료장비의 효용보다 지속해서 어떠한 의료서비스 경험을 얻고 있는지가 더 중요하다는 의미를 파악할 수 있었다. 서비스 경제의 시대에서 병원서비스 경쟁력의 핵심은 매력적인 경험을 제공하느냐가 병원의 진짜 실력이 되기에 본 연구 주제인 경험데이터의 측정과 가공이 환자중심성의 실현과 스마트병원 구현에 중요한 의미가 있을 것이다.

• 한국안전학회지
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• 제25권2호
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• pp.7-11
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• 2010

Difficulties associated with full-scale pipe tests are rather obvious. That is, it is not only difficult to perform them but also very expensive and it requires lots of experience. And the process of the fracture test for the pipe specimen is very difficult and complicated. Because the pipe specimen, the test jig and the test equipment are very large and heavy, it requires lots of costs and times. In this study, to easily perform the fracture toughness test for a pipe specimen, load line displacement data was obtained using the image processing method.

• 한국운동역학회지
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• 제31권3호
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• pp.199-204
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• 2021

Objective: The purpose of this study was to present a new idea of methodology to evaluate Poomsae performance using inertial measurement unit (IMU) sensors in terms of signal processing techniques. Method: Ten collegian Taekwondo athletes, consisting of five Poomsae elite athletes (age: 21.4 ± 0.9 years, height: 168.4 ± 11.3 cm, weight: 65.0 ± 10.6 kg, experience: 12 ± 0.7 years) and five breaking demonstration athletes (age: 21.0 ± 0.0 years, height: 168.4 ± 4.7 cm, weight: 63.8 ± 8.2 kg, experience: 13.0 ± 2.1 years), voluntarily participated in this study. They performed three different black belt Poomsae such as Goryeo, Geumgang, and Taebaek Poomsae repeatedly twice. Repeated measured motion data on the wrist and ankle were calculated by the methods of cosine similarity and Euclidean distance. Results: The Poomsse athletes showed superior performance in terms of temporal consistency at Goryeo and Taebaek Poomsae, cosine similarity at Geumgang and Taebaek Poomsae, and Euclidian distance at Geumgang Poomsae. Conclusion: IMU sensor would be a useful tool for monitoring and evaluating within-subject temporal variability of Taekwondo Poomsae motions. As well it distinguished spatiotemporal characteristics among three different Poomsae.

• Journal of Mechanical Science and Technology
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• 제17권11호
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• pp.1704-1713
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• 2003

Point contact film thickness in elastohydrodynamic lubrication (EHL) is analyzed by image processing method for the images from an optical interferometer with monochromatic incident light. Interference between the reflected lights both on half mirror Cr coating of glass disk and on super finished ball makes circular fringes depending on the contact conditions such as sliding velocity, applied load, viscosity-pressure characteristics and viscosity of lubricant under ambient pressure. In this situation the film thickness is regarded as the difference of optical paths between those reflected lights, which make dark and bright fringes with monochromatic incident light. The film thickness is computed by numbering the dark and bright fringe orders and the intensity (gray scale image) in each fringe regime is mapped to the corresponding film thickness. In this work, we developed a measuring technique for EHL film thickness by dividing the image patterns into two typical types under the condition of monochromatic incident light. During the image processing, the captured image is converted into digitally formatted data over the contact area without any loss of the image information of interferogram and it is also interpreted with consistency regardless of the observer's experimental experience. It is expected that the developed image processing method will provide a valuable basis to develop the image processing technique for color fringes, which is generally used for the measurement of relatively thin films in higher resolution.

• 대한기계학회논문집A
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• 제24권5호
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• pp.1254-1260
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• 2000

There have been many developments in super precision working technique and working method up to, now. But, it is very difficult to evaluate working surface accurately without the technicians experience and judgment. Surface roughness tester using stylus was used to measure surface condition generally But this method is not so desirable because of damage on test piece caused by contact between the workpiece and the stylus sensor. As a result, non-contact method was known as a good way to carry, out this process without damage. However, this is a difficult one among the various measuring methods. So we are tying to suggest a new method using texture analysis through image processing to get a surface information in worked test piece. Co-occurrence matrix using difference of gray levels between a pixel and its neighboring one was used to study behavior of surface roughness and to J acquire data for analysis. Standard specimen was adapted to verify this research. We suggest texture information method in order to evaluate surface state for the best measurement system.

• 유통과학연구
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• 제18권1호
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• pp.107-121
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• 2020

Purpose: Shared mobility services are the most notable in the shared economy; however, they have yet to be activated in Korea due to various regulations and conflicts amongst stakeholders. Nevertheless, shared mobility has become an irresistible trend of the times, as it can cause a great deal of economic and environmental benefits. In this vein, the purpose of this study is to contribute to the revitalization of shared mobility services in Korea and to provide service providers with implications for developing consumer-oriented marketing strategies. Research design, data and methodology: Based on the reasons that the users do not use shared mobility service, the factors influencing the behaviors of shared mobility users are structured and analyzed in a reliable, technical and procedural manner. To this end, the theory of reasoned action (TRA) of Ajzen and Fisbbein, the initial trust model (ITM), task technology fit (TTF) and switching cost (SC) are adopted. A total of 202 questionnaires were collected from the respondents who were aware of shared mobility. Then statistical processing of the collected data used SmartPLS(v.3.2.8), a PLS-SEM (Partial Least Squares Structural Equation Modeling) analysis program. The steps of the analysis are as follows. First, a PLS-Algorithm analysis was performed to evaluate the measurement model, and a Bootstraping and Blindfolding analysis was performed to evaluate the structural model and verify the hypotheses. Second, a multi-group analysis (PLS-MGA) was conducted to further analyze the differences depending on whether or not users experienced shared mobility service. Results: The results showed that initial trusts model (ITM) and task technology fit (TTF) have positive effects on users' behaviors through the mediation of the intention to use. As opposed to the assumption, switching costs did not have negative moderating effects in relation to the intention to use and users' behaviors. The influence of IT self-efficacy was significant, depending on the prior experience to use shared mobility services. Conclusions: This study will contribute to the revitalization of domestic shared mobility services and the formulation of service providers' marketing strategies. In future studies, there is a need to explore, reconstruct, and validate factors other than the impact factors of the shared mobility services used in this research model.

• Imaging Science in Dentistry
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• 제35권1호
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• pp.15-23
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• 2005

Purpose : To compare cephalometric measurement between measuring methods in digital and conventional lateral cephalometric radiograph. Materials and Methods : Twenty digital and conventional lateral cephalometric radiographs were selected. In digital group, cephalometric measurements were performed manually using hardcopies and automatically using $V-Ceph^{TM}$ program on the monitor. In conventional group, the same measurements were performed manually on conventional films, and for automatic measurement conventional films were digitized by scanner. All measurements were performed twice by 4 observers, and 24 cephalometric variables were calculated and the time spent for each measurement was recorded. The differences in measurements data and the time spent for each measurement were compared within each group. Intra-observer and inter-observer comparisons were performed. Results : In both groups, no statistically significant difference between manual and automatic measurements was observed and most of the variables didn't show statistically significant differences between methods. The observer with less experience tended to show statistically significant differences of measurements between methods, and differences from other observers. The differences of measurements between methods in digital group were lesser than those of conventional group with statistical significance in 8 variables out of 24. With automatic method and in digital group, the spent time was shorter. Conclusion : With direct digital radiograph, automatic method using manually idenitified landmarks can be preferable in cephalometric analysis. (Korean J Oral Maxillofac Radiol 2005; 35 : 15-23)

• 동의생리병리학회지
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• 제30권4호
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• pp.274-278
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• 2016

In order to analyze the pathomechanisms of dysmenorrhea and efficiency of DSOM(diagnosis system of oriental medicine), clinical test was performed for 541 childbearing women having menstrual pain in P metropolitan city. The experimental group was composed of subjects who experience discomfort in daily life or interpersonal activities caused by menstrual pain with scores of 4 or above on the measurement of menstrual pain (MMP). The control group was composed of subjects reporting little or no discomfort with scores of 3 or below on the MMP. The menstrual period measurements were taken within 2-3 days following the first day of menstruation, when menstrual pain is at its peak. While non-menstrual period measurement were within 7-10 days after the last day of menstruation. The dampness pathomechanism was yielded most frequently in both groups, and then heart、heat、blood deficiency、cold、qi deficiency、phlegm、qi congestion、blood stasis in order. And the significant differences were in the pathomechanisms of blood deficiency、blood stasis、qi congestion、five viscera、phlegm and cold between the two groups. This means that general pathomechanisms of childbearing women in twenties mainly are dampness and heat, especially the experimental group has mostly disharmony of six qi and/but then move to insufficiency and stagnation of qi and blood and then to visceral disease pattern having statistically significant difference. Moreover in the two times of investigation, the output of pathomechanisms in each group has similar pattern in the same group. Therefore it can be concluded that the results of pathomechanisms by DSOM were in accordance with existing pattern classifications of dysmenorrhea in general and the DSOM showed reproducibility and stability in the data processing of questionnaires.

• 지능정보연구
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• 제26권3호
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• pp.1-36
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• 2020

본 연구는 비정형 빅 데이터를 가공하여 추출된 투자자 감성을 반영하여 만든 자본시장 심리지수(Market Sentiment Index: MSI)의 수용요인을 밝히는 것이다. 이를 위해 합리적 행동이론에 근거한 외생변수들을 탐색하고 기술수용모형(Technology Acceptance Model: TAM)을 응용하여 연구모형을 설정하였다. 주식시장에서 투자자에게 제공되는 MSI의 수용은 본 연구에서 제시한 외생변수에 의해 영향을 받는 것으로 확인되었다. 인과관계 분석결과는 다음과 같다. 첫째, 자기효능감, 투자기회확장, 혁신적 성향, 사용비용이 인지된 용이성에 통계적으로 유의하게 영향을 미친다. 둘째, 서비스다양성과 인지된 효익은 인지된 유용성에 통계적으로 유의하게 영향을 미친다. 셋째, 인지된 용이성과 인지된 유용성은 사용태도에 통계적으로 유의하게 영향을 미친다. 넷째, 사용태도는 사용의도에 통계적으로 유의하게 영향을 미치고 독립변수인 투자기회확장이 사용의도에 영향을 미친다. 다섯째, 사용의도는 최종 종속변수인 지속적 사용의도에 통계적으로 유의하게 영향을 미친다. 연구모형의 독립변수와 종속변수 간의 매개효과는 다음과 같다. 첫째, 서비스다양성에서 지속적 사용의도의 인과경로에 간접효과가 0.1491로 유의수준 1%에서 통계적으로 유의하게 나타났다. 둘째, 인지된 효익에서 지속적 사용의도의 인과경로에 간접효과가 0.1281로 유의수준 1%에서 통계적으로 유의하게 나타났다. 다중집단분석에 대한 결과는 다음과 같다. 첫째, 주식투자경험이 있는 집단과 없는 집단의 투자자 태도, 투자자 주관적 규범, 소셜 빅 데이터 시스템의 특성요인에 대한 사전인지(지식)등에 포함된 세부 독립변수가 지속적 사용의도에 미치는 경로별 영향도의 차이와 통계적 유의성에 대한 분석은 두 집단 간 측정동일성이 확보되지 않아 불가능하였다. 둘째, 두 집단 간 측정동일성이 확보된 남, 여 집단의 세부 독립변수가 지속적 사용의도에 미치는 경로별 영향도 차이에 대한 분석결과, 사용태도에서 사용의도의 인과경로에서는 여성이 남성보다 높은 것으로 그리고 사용의도에서 지속적 사용의도의 인과경로에서는 남성이 매우 높은 것으로 유의수준 5%에서 통계적으로 유의한 차이를 보였다.

• Asia Marketing Journal
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• 제12권2호
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• pp.83-110
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• 2010

기업의 서비스 실패로 인해 부정적 경험을 겪은 고객은 무의식적으로 그 원인의 추론을 통해 실망이나 후회의 부정적 감정을 얻게 되는데 이때 고객의 자기조절성향에 따른 감정의 발생은 각기 달리 나타나며, 이때 형성된 부정적 감정들은 서로 다른 고객반응을 일으키게 된다. 이러한 부정적 반응은 기업의 이미지 및 브랜드 가치에도 적지 않은 영향을 미칠 뿐만 아니라 장기적으로는 기업 매출에도 부정적 영향을 미치며 서비스 회복 노력에 따른 추가적 비용도 발생하게 된다. 본 연구는 서비스 영역에서 서비스 실패에 따른 고객의 부정적 감정의 선행요인 및 그 결과변수인 고객반응에 초점을 두고 있다. 즉 서비스 실패 시 자기조절성향(평가지향성과 목표지향성)이 부정적 감정에 미치는 영향과 이때 귀인과정(내적귀인 vs 외적귀인)에 따른 고객의 부정적 감정(후회감과 실망감)의 차이를 살펴보았다. 그리고 이러한 부정적 감정들이 체념과 구전활동이라고 하는 고객 행동반응에 미치는 영향을 실증분석하였다. 분석결과, 자기조절성향에 따른 후회감의 차이는 목표 지향적 성향이 강한 고객보다는 평가지향적 성향이 강한 고객일수록 후회감이 더 크고 반대로 목표지향적 성향이 강한 고객은 실망감이 더 큰 것으로 나타났다. 고객의 부정적 감정들은 귀인과정의 조절적 역할(내적귀인-후회감, 외적귀인-실망감)에 따라 서로 다른 감정이 형성되는 것으로 나타났다. 그리고 후회감과 실망감은 소비자의 서비스 실패 후 행동반응에 상이한 영향을 미치는 것으로 나타났는데 본인의 의사결정에 따른 선택에 대해 후회감을 느낀 고객은 체념적 반응이 높게 나타났으며 반면에 실망감을 느낀 고객은 서비스 제공자나 제3자에 대한 구전행동이 높은 것으로 나타났다.