• Title/Summary/Keyword: end-use quality

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A Study on the Quality Determinant Factors of User-Support Service under Web-based Information System (웹정보시스템(WIS) 사용지원 서비스의 품질결정요인에 관한 연구)

  • 정상철;임형수
    • Journal of Information Technology Application
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    • v.2 no.1
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    • pp.25-53
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    • 2000
  • As Information Technology has developed, The structure of information system used in organizations is changing from centralized computing structure to distributed computing structure. The roles of information department have expanded, which is not only develope and maintain system but also provide usage-support service to end-user. If organization support end-user properly, they get many benefits. if they don't do it properly, they waste many resource. Therefore, the purpose of this study is the search for quality determinant factors and type of information that provide user effective service under web-based information system. The result of this study is as follow First, when SERVQUAL is used, the quality determinant factors of usage-support service are categorized three, which is responsibility and assurance, empathy and tangable, and reliability. When SERVPERF is used, the determinant factors consist of five, but the use of assurance as a factor is cautious. Second, reliability and tangability among determinant factors affect general service quality, and tangibility is most important factors. third, When the locations of user are distributed the degree of general service quality is not different whether formal or informal information center provide usage-support service. This study may suggest practical implication as follows; First, as user are good at to use information system the degree of importance for tangibility are decreased. when user are individualized and improve their ability to use information system, empathy will not be important factors any more, therfore it assume that reliability will be most important factors. Second, if organizations promote not only formal informaton center but also informal inforamtion center they may support end-user more effectively. However, this study has the following limitations: First, it is difficult to generalize the result of this study Second, service quality determinant factors used in this study don't explain the influence to general service quality fully. Third, this study analyze a simple relation between service quality determinant factor and general service quality. Finally, this study don't distinguish between information system service and information support service.

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Effect of Processing Parameters in Surface Machining of Plastic Materials (플라스틱 소재의 표면가공 중 공정조건의 영향)

  • Han, Chang Mo;Lee, Bong-Kee
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.15 no.5
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    • pp.1-7
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    • 2016
  • In the present study, a plastic surface end-milling was implemented to investigate the effects of processing parameters on surface quality. The end milling can be considered an efficient method for rapid prototyping of thermoplastic bio-systems since it exhibits several beneficial functions including short fabrication time and high dimensional accuracy. In this regard, putative biocompatible thermoplastic materials, such as PMMA, PET, and PC, were chosen as workpiece materials. Among the relevant processing parameters influencing the surface quality of the final product, depth of cut, feed rate, and spindle speed were considered in the present study. The roughness of surfaces machined under various conditions was measured to elucidate the effect of each parameter. We found that the cut depth was the most significant factor. Heat generation during machining also had a remarkable effect. From these investigations, an appropriate combination of processing conditions specific to each type of use and end-product could be found. This optimization can be useful in end-milling of thermoplastic bio-systems.

A Routing Scheme Considering Bottleneck and Route Link Quality in RPL-based IoT Wireless Networks (RPL 기반 IoT 무선 네트워크에서 노드 병목 및 전송 경로 품질을 고려한 라우팅 기법)

  • Jung, Ik-Joo;Chung, Sang-Hwa;Lee, Sung-Jun
    • Journal of KIISE
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    • v.42 no.10
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    • pp.1268-1279
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    • 2015
  • In order to manage a large number of devices connected to the Internet of Things (IoT), the Internet Engineering Task Force (IETF) proposed the IPv6 Routing Protocol for Low Power and Lossy Networks (RPL). The route of the RPL network is generated through the use of an Objective Function (OF) that is suitable for the service that is required for the IoT network. Since the route of the RPL network is conventionally simply chosen only by considering the link quality between the nodes, it is sensible to seek an OF that can also provide better Quality of Service (QoS). In previous studies, the end-to-end delay might possibly be sub-optimal because they only deal with problems related to the reduction of energy consumption and not to the link quality on the path to the sink node. In this study, we propose a scheme that reduces the end-to-end delay but also gives full consideration to both the quality on the entire route to the destination and to the expected lifetime of nodes with bottlenecks from heaped traffic. Weighting factors for the proposed scheme are chosen by experiments and the proposed scheme can reduce the end-to-end delay and the energy consumption of previous studies by 20.8% and 10.5%, respectively.

Design and experiment for prototype of safety route service for passenger ships considering quality in use (사용상 품질을 고려한 여객선 안전항로 서비스 프로토타입 설계 및 실험)

  • Kim, Kilyong;Lee, Seojeong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2015.10a
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    • pp.45-46
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    • 2015
  • The guideline on software quality assurance and human-centered design for e-Navigation was approved as IMO circular June 2015. e-Navigation software systems are characterized by a high proportion of data quality and quality in use. The purpose of this paper is to improve the quality in use of the maritime software quality assurance for the safety route guiding service. In this study, we added the stage which the stockholders such as a project manager, software developers, and end-users use the prototype that was developed based on the scenarios before the stage of design and development. Through this, we could review the requirement about the quality in use for a limited time at the beginning of the project. also we could raise understanding the concept of this project and goal system.

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Deadline-Aware Routing: Quality of Service Enhancement in Cyber-Physical Systems (사이버물리시스템 서비스 품질 향상을 위한 데드라인 인지 라우팅)

  • Son, Sunghwa;Jang, Byeong-Hoon;Park, Kyung-Joon
    • KIPS Transactions on Computer and Communication Systems
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    • v.7 no.9
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    • pp.227-234
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    • 2018
  • Guaranteeing the end-to-end delay deadline is an important issue for quality of service (QoS) of delay sensitive systems, such as real-time system, networked control system (NCS), and cyber-physical system (CPS). Most routing algorithms typically use the mean end-to-end delay as a performance metric and select a routing path that minimizes it to improve average performance. However, minimum mean delay is an insufficient routing metric to reflect the characteristics of the unpredictable wireless channel condition because it only represents average value. In this paper, we proposes a deadline-aware routing algorithm that maximizes the probability of packet arrival within a pre-specified deadline for CPS by considering the delay distribution rather than the mean delay. The proposed routing algorithm constructs the end-to-end delay distribution in a given network topology under the assumption of the single hop delay follows an exponential distribution. The simulation results show that the proposed routing algorithm can enhance QoS and improve networked control performance in CPS by providing a routing path which maximizes the probability of meeting the deadline.

Quality Indicators of ICT-Related Support for Blended-Learning in Traditional Universities

  • CHOI, Kyoung Ae;KIM, Dongil;PARK, Chunsung
    • Educational Technology International
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    • v.6 no.1
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    • pp.81-101
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    • 2005
  • Campus-based universities have provided face-to-face instruction traditionally. But recently, it is becoming a trend that they provide blended learning which combines e-learning and f2f instruction. Therefore, traditional university has been installing the ICT related convenience for the faculty and students to use easily to their classes. The purpose of this study is to develop quality indicators of ICT-related support for proper blended learning in traditional campus-based universities. This indicators are used for measuring the quality of ICT-related services at university level for quality education. To this end, first, we reviewed literature about quality indicators of university evaluation and e-learning. Second,we did case study. We selected and analyzed one university for a case, And we identified what elements are perceived important to faculty for more efficient use of technology to their class. Third, we summarized all this data and established the quality indicators framework of ICT-related components for blended learning in campus-based universities. Then, these indicators were revised after the expert evaluation. And then 10 experts and practitioners scored importance rating. Finally, we sum them up to 17 indicators and 48 sub-indicators in three phases (input, process, output). Among them, e-learning related organization or body, usability of Learning Management System, and quality assessment system got the highest scores. These indicators are supposed to contribute to measure the quality of ICT-related environment for blended learning and to provide informations about what is required for efficient blended learning in the campus-based universities.

A Study of the delay pattern of voice traffic for end-to-end users on the voice IP (VoIP 상에서 다양한 응용 서비스 트래픽에 따른 종단간 사용자의 음성 트래픽 지연 변화 연구)

  • 윤상윤;정진욱
    • Journal of the Korea Society for Simulation
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    • v.10 no.2
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    • pp.15-24
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    • 2001
  • In this paper we study the delay patterns of voice traffic for end-to-end users Caused by serving the whole bunch of applications traffic at the same time on the Voice over Internet Protocol (VoIP) network. Given the current situation that voice traffic is served along with other application services on the VoIP network, it is quite necessary to figure out how and by what the voice traffic requiring high QoS is delayed. We compare the delay performance of voice traffic on the VoIP network under FIFO with the one under Weighted Fair Queuing(WFQ), and discover the differences of the delay performance resulting from the use of different voice codec algorithms. The results of our study show that using the voice codec algorithm with a higher coding rate nd the queuing algorithm of WEQ can provide users with high-quality voice traffic.

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Effect of Nitrogen Fertilizer Application on Yield and Quality of Korean Soft Wheat Cultivar 'Goso'

  • Han-yong Jeong;Yulim Kim;Chuloh Cho;Jinhee Park;Chon-Sik Kang;Jong-Min Ko;Jiyoung Shon
    • Proceedings of the Korean Society of Crop Science Conference
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    • 2022.10a
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    • pp.63-63
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    • 2022
  • Wheat flour can be categorized into bread, all-purpose, cake flour according to its protein content. Since optimal wheat flour protein content is different for each end use, it is necessary to diversify the nitrogen fertilizer methods depending on the end use and cultivar. Optimal wheat flour protein content of soft wheat (for cake flour) is lowest (<=10%) among all end use, it is necessary to develop nitrogen fertilizer methods for high yield and low protein content. In order to analyze the yield and quality changes of soft wheat as nitrogen fertilizer amount and splitting timing, soft wheat cultivar 'goso' was sown on paddy soil in jeunju, Republic of Korea ('21.10). the amount of nitrogen fertilizer was divided into 4 levels by adjusting 2kg/10a increments from 5.1 to ll.lkg/lOa, and in the N 7.1 and 9.1 kg/1 Oa(standard) treatment, N amount divided into sowing date:regrowing stage=3:7,4:6(standard), 5:5. In regrowing stage, Tiller number and N fertilizer amount at sowing date showed a correlation; y=-121.14x2+792.66x-525.41 (R2=0.77*, y: Tiller number/m2, x: N amount at sowing date(kg/10a)). Tiller number in regrowing stage was the highest when the nitrogen fertilizer amount at sowing date was 3.23kg/10a. spike number per m2 was the highest when N fertilizer was divided into sowing date:regrowing stage=3:7(N amount: 9.1kg/10a). If N fertilizer amount was fixed, grain yield was also the highest when N fertilizer was divided into sowing date :regrowing stage=3:7. Also, N amount at sowing date and grain yield showed no correlation, but N amount at regrowing stage and grain yield showed significant correlation. As N amount increased, protein content also showed a tendency to increase.

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A Study on the Impact of Perceived Risk Factors on Cognitive Trust and Quality Trust in Mobile Payment Systems

  • Choi, Hun;Choi, Yoo Jung
    • International Journal of Contents
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    • v.14 no.4
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    • pp.18-23
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    • 2018
  • Recently, the developments in IT technology and the spread of smart phones have made Fin-Tech, which is a combination of financial services and IT technology, a big issue. In accordance with the growth trend of mobile payments in the world, all financial transactions in Korea are gradually shifting to smart phones. In fact, mobile payment system services are not widely used by users. In particular, the risk factors involved when users want to use the service are one of the factors that hinder the expansion of the usage of mobile financial payment service. The risk factors affect the trust of the mobile payment system users. Therefore, this study investigates the risk factors of the mobile payment system and the manner in which it affects a user's trust. We have also examined as how user's trust affects trust in the quality of the mobile payment system. To this end, the trust in overall quality of use was largely divided into trust in system quality, trust in information quality, and trust in service quality. Perceived finance risk, perceived performance risk, and perceived privacy risk have negative effects on cognitive trust. However, perceived time risk did not affect cognitive trust. User's cognitive trust also has an effect on trust in quality.

Flour Characteristics and End-Use Quality of Korean Wheat Cultivars II. End-use Properties (국산밀 품종의 밀가루 특성과 가공적성 II. 가공 적성평가)

  • Kang, Chon-Sik;Park, Chul Soo;Park, Jong-Chul;Kim, Hag-Sin;Cheong, Young-Keun;Kim, Kyung-Ho;Kim, Ki-Jong;Park, Ki-Hoon;Kim, Jung-Gon
    • Korean Journal of Breeding Science
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    • v.42 no.1
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    • pp.75-86
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    • 2010
  • End-use properties of 26 Korean wheat cultivars (KWC) were evaluated to assess consumer satisfaction with 6 imported wheat and 5 commercial wheat flours. In end-use quality testing of cooked noodles, Absorption of noodle dough sheet of ASW (Australian standard white) was similar to Anbaek, Eunpa, Gobun, Hanbaek, Jeokjoong, Jonong, Namhae, and Sukang. Thickness of noodle dough sheet of KWC was showed thin difference. In imported wheat and commercial flour, Commercial flour for baking cookie (Com5) with lower protein flour was lower than those flours. In lightness of prepared noodle dough sheet, Lightness value ($L^*$) of KWC was lower than those of Commercial flour for making white salted noodle (Com1), commercial flour for making for yellow alkaline noodle (Com2), and commercial flour for multi-purpose (Com4). Lightness value ($L^*$) showed significantly negative correlations with particle size of flour, ash, damaged starch, and protein content. Hardness of cooked noodles positively correlated with protein content. In texture of cooked noodles, Hardness of Com1 was similar to that of Alchan, Dahong, Jeokjoon, and Sukang. Also, hardness of Com2 was similar to that of Gobun, Jokyung, Jonong, Keumkang, and Namhae. In end-use quality of bread, bread loaf volume of commercial flour for making bread (Com3) was similar to Alchan, Jokyung, Keumkang, and Namhae but firmness was low. Bread volume showed better relationships with higher SDS-sedimentation volume, longer mixing time of mixograph, higher height of dough during development. Firmness of crumb was negatively correlated with bread volume. Diameter of cookie showed significantly negative correlations with particle size of flour, damaged starch, and protein content. Also, Top gain score became higher as the increase diameter of cookie. In end-use quality testing of cooked cookie, Cookie diameter of Com5 was similar to that of Dahong, Geuru, Olgeuru, Tapdong, and Uri but top grain was low.