• 서비스연구
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• 제5권1호
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• pp.17-33
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• 2015

본 연구는 세계 각국에서 현재 진행되고 있는 고용서비스 만족도 조사를 비교하여 향후 우리나라 고용서비스 만족도 조사의 개선 방향을 모색하기 위한 목적으로 기존 선행연구와 외국 문헌 고찰 및 관련 기관 홈페이지 조사를 실시했다. 이를 통해 우리나라 고용서비스 만족도 조사 개선을 위한 다음과 같은 시사점을 도출하였다. 먼저 조사설계 개선방안 측면에서 표본의 대표성 확보를 위해서는 지역별 각 센터 및 출장소별(구직자 및 구인업체) 이용자 규모에 따른 표본설계가 요구되고 또한 시기별 이용자 수 분포를 고려한 표본 설계가 적용되어야 한다. 다음으로 조사내용 개선방안 측면에서 먼저 지역적 특성을 고려한 가중치 부분을 적용하는 것이 필요하다. 이를 위해 고용센터별 내부 및 외부 환경에 대한 정확한 분석이 우선적으로 요구된다. 그리고 심층조사를 통해 각 센터별, 업무프로세스별 서비스 개선안 도출이 가능한 수준으로 구체적으로 기술 할 수 있도록 영국의 미스터리 쇼퍼를 통한 평가 방법 도입을 검토해 볼 수 있을 것이다. 이상의 연구 결과들이 향후 고용서비스 만족도 조사에 반영 될 경우 고용서비스 현장의 의견을 보다 실질적으로 반영할 수 있을 것으로 기대된다.

• 한국사회정책
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• 제19권3호
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• pp.149-183
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• 2012

이 글은 한국의 노동시장 활성화 정책의 특성을 분석하고 취업 성과의 측면에서 주요 정책을 비교하는데 그 목적이 있다. 글로벌 금융위기를 전후로 우리나라에서도 기존의 공공부조 수급자뿐만 아니라 저소득 근로자 집단과 청년 미취업자 등을 대상으로 개별 집단 상담과 사례관리를 통해 맞춤형 취업지원서비스와 사회서비스를 제공하는 활성화 정책이 본격적으로 시행되고 있다. 이러한 활성화 정책은 한편으로는 공공부조 수급에 대한 반대급부로서 프로그램 참여 의무 및 급여 수급권과의 연계를 강화하는 등 참여자에 대한 요구 강화 측면이 두드러지지만, 다른 한편으로는 맞춤형 사례관리를 통해 취업장애요인을 제거하고 일반 노동시장으로의 진입을 촉진하기 위해 여러 가지 서비스 수단을 활용하는 역량 강화 측면도 포함하고 있다. 따라서 활성화 프로그램의 특성이 취업성과에 미치는 영향을 분석하여 활성화 정책 프로그램 전달체계와 정책수단의 효과를 파악할 필요성이 제기된다. 본 논문에서는 취업지원서비스와 맞춤형 사회서비스 제공을 특징으로 하는 활성화 정책의 취업 성과를 분석하였다. 이를 통해 활성화 정책의 어떠한 프로그램 성격과 특징, 정책 수단이 공공부조 수급자와 저소득 근로자 집단의 노동시장 진입에 기여하는지 파악하였다. 더불어 기초생활보장제도 급여 수급자의 탈수급 결정 요인도 분석하였다. 회귀분석 결과에 따르면 취업지원 서비스를 집중적으로 제공하는 활성화 정책은 저소득 근로자 집단뿐만 아니라 자활 참여자 집단에 대해서도 취업을 촉진하는 데 기여하였다. 또한 취업의 질이라는 측면에서도 상대적으로 더 나은 성과를 보여주었다. 그러나 수급자의 탈수급을 유인하는데 있어서는 맞춤형 사회서비스를 집중적으로 제공하는 것이 더욱 효과적인 것으로 나타났다. 이러한 분석결과는 활성화 정책의 프로그램 전달체계 및 서비스 수단의 개선 방안을 모색하는데 있어 중요한 이론적 정책적 함의를 갖는다.

• 가정과삶의질연구
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• 제11권1호
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• pp.22-34
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• 1993

The purposes of this study are as follows: 1) To estimate the amounts of differences in service expenditures resulting from the effects of mother's marital and employment status. 2) To find out the relationship of socio-economic variables to expenditures for time-saving durables and services Data were taken from the 1988-1989 Consumer Expenditure Survey. The sample consisted of 2,216 families with 334 single-mother families and 1,792 married-mother families. Tobit regres-sion analyses were used to test of variables related to expenditures for (a) food away from home. (b) clothing care (c) child care (d) domestic services and (e) total services. The results of this study were as follows; 1) The percentage difference from non-employed married-mother families was higher for employed single-mother families than for other types of families indicating the positive effect on expenditures on market substitutes of mother's marital and employment status. 2) The father's wage rate was associated only with expenditures for domestic services. A positive relationship was found between family nonlabor income and domestic services Total family income was positively associated with expenditues for all dependent variables. There was a negative relationship between expenditures for child care and age of mother squared. Mother's education was associated with expenditures in all categories. Families of nonwhite spent less on time-saving durables. food away from home, and total services and spent more on apparel services than families of white mothers. The presence of young child was positively related to total services and child care services and negatively related to food away from home.

• 사회복지연구
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• 제47권1호
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• pp.179-204
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• 2016

본 연구는 가족의 삶과 매우 밀접한 영역인 사회서비스의 사각지대의 개념을 정립하고, 사회서비스의 사각지대 실태를 아동가구, 노인가구, 장애가구, 빈곤가구로 분류하여 분석하였다. 분석을 위하여 사회서비스 수요공급실태조사의 가구용 조사 원자료를 활용하였고, 분석대상은 4,038명이다. 분석의 결과 대상의 포괄성 측면에서 사각지대 규모가 가장 큰 서비스는 고용지원서비스와 문화서비스인 것으로 나타났다. 이러한 결과는 가구 유형별로 큰 차이가 없었지만, 아동가구에서 주거지원 서비스, 노인가구에서 상담서비스에 대한 욕구가 충족되지 않는다는 것도 주목할 만하다. 급여의 충분성 측면에서 사각지대 정도가 가장 큰 서비스는 보건의료와 고용지원서비스인 것으로 나타났다. 이러한 결과를 가구 유형별로 봤을 때는 노인과 장애가구, 빈곤가구 모두 성인돌봄서비스가 서비스의 양적 충분성이 가장 낮은 것으로 나타났고, 아동가구는 지역사회서비스가 불충분한 것으로 나타났다. 이러한 분석 결과를 바탕으로 본 연구는 보건의료와 고용지원 서비스에 대한 확대, 현재 과잉공급되는 것으로 분석된 서비스에 대한 점검, 정부에서 제공하는 서비스 중 사각지대가 큰 것에 대한 민간조직의 집중 개입 등을 제안하였다.

• 대한가정학회지
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• 제31권3호
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• pp.1-13
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• 1993

This study examined the expenditure on time-saving services and related variables. The time-saving services are food away from home, delivery food, dry cleaning, clothing care, helper and total service. The specific objectives of this study were: (1) to investigate the differences in the expenditure on time saving services according to social economic and demographic variables. (2) to investigate the differences in the expenditure on time-saving services according to role-overload, home goal orientation and work goal orientation. (3) to investigate the independent influence of variables related to the expenditure on time-saving services. For this objectives survey was conducted using interview. The data used in this study included 160 women living in Seoul from employed professional housewives, employed non-professional housewives and non-employed housewives. Statistical analyses were conducted using frequencies, percentiles, mean, oneway ANOVA, DUNCAN-test and multiple regression. The major findings were: (1) Wife's education, wife's age, income, tenure, level of living and employment status were significantly related to the expenditure on time-saving services by using the one-way ANOVA. (2) Income, education, level of living, number of children, and employment status explained the variance of the expenditures on time-saving services about 20%-39% by using a multiple regression method.

• KDI Journal of Economic Policy
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• 제43권2호
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• pp.23-51
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• 2021

The persistence of the employment shock by COVID-19 has various policy implications during the pandemic and beyond it. After evaluating the impact of the health crisis at the individual level, this study decomposes employment losses into persistent and transitory components using the observed timing of the three major outbreaks and subsequent lulls. The estimation results show that while face-to-face services were undoubtedly hit hard by the COVID-19 crisis, the sectoral shock was less persistent for temporary jobs and self-employment. Permanent jobs in the hard-hit sector showed increasingly large persistent losses through the recurring crises, indicating gradual changes in employer responses. The persistent job losses were concentrated on young and older workers in career transitions, whose losses are likely to have long-term effects. These results suggest that targeted measures to mitigate the persistent effects of the employment shock should take priority during the recovery process.

• 무역학회지
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• 제44권2호
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• pp.1-19
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• 2019

This paper investigates the effects of TPP on Korean domestic employment. Using data from 1995-2011 obtained from the world input-output database (WIOD) and firm-level data, this paper attempts to identify changes in global value chain (GVC) structures involving Korea and TPP member countries in the Asia-Pacific region. Three stage least squares estimation is employed, and empirical findings show that there exists a statistically positive and significant causal relationship between GVC and domestic manufacturing employment. The positive impacts of TPP on Korean domestic employment suggest that Korea actively encourage TPP negotiation. TPP will bring positive domestic employment effects and opportunities for structural transformation in the manufacturing and services industries in Korea.

• East Asian Economic Review
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• 제28권2호
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• pp.143-174
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• 2024

This paper empirically examines the relationship between outward foreign direct investment (OFDI) of Korean manufacturing firms and the servicification of domestic employment using a firm-level panel data. In this study, considering the issue of low productivity in the Korean service sector, we categorize service employment into core and non-core services and investigate their relationship with OFDI using the firm-fixed effects model. The empirical results show that the share of core service employment exhibits a positive correlation with the extensive OFDI. On the other hand, the share of non-core service employment, which is expected to generate relatively low value-added, does not show a significant relationship with the extensive OFDI. When we divide the samples based on host countries and the type of subsidiaries, the impact on servicification varies depending on the technological capabilities of host countries and their participation in global value chains. Our study suggests that Korean manufacturing firm's internationalization strategies may facilitate a transition from labor-intensive employment, like the cases in advanced countries, to technology-intensive employment through OFDI and other means.

• 보건행정학회지
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• 제19권2호
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• pp.85-110
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• 2009

The aim of this study was to examine whether health status is different according to employment status and income level in wage-earners. We analyzed wage-earners of 2199 men and 1194 women aged 30-64 years, using data from the 2006 Korean Labor and Income Panel Study(KLIPS). The difference of health status according to employment status and income level was compared with the multiple logistic regression and the standardized concentration index of ill-health. The risk of ill-health was high when waged-earners had low income. The same is true for poor employment status when their employment status was unstable as in manual laborers, irregular workers, temporary, daily workers or part-time workers. furthermore, the wage-earners with lower income and a relatively disadvantageous employment status showed the lowest health status compared to other groups. Ill-health was relatively more concentrated in lower income group and poor employment status. This study identified the existence of health inequality among various employment status of wage-earners. It is suggested that policies that deal with the inequality in social class may have an important impact on the health of the population.

• 한국지역사회생활과학회지
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• 제26권2호
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• pp.415-426
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• 2015

This study examines the employment experience of beauty shop owners with respect to immigrant women. A quantitative analysis was conducted through a survey of beauty shop employers. Total 400 beauty shop owners were given a questionnaire and 380 responses were obtained. IBM SPSS 21.0 was used for frequency analysis, chi-square test, t-test using obtained data. Most of the respondents reported rare immigrant women employment. In addition, they were not likely to have experienced benefits from government support system and had little knowledge of such systems. According to an the employment analysis, there were differences in business areas, locations, regions, business type, and the number of employees according to characteristics of beauty shops. Immigrant women were more likely to be employed in Gyeonggi than in Seoul and Chungcheong Province and in skincareshops than in hairshops, nailshops and make-up shops. Shops with fewer than six employees were more likely to employ immigrant women. Those shop owners has employed immigrant women were more likely to hire immigrant women. Employment intentions of employers included mitigation services for auxiliary and sharing purposes, government benefits, and solutions for employment difficulties. Government support had a positive effect on employment intentions of beauty shop employers. Employers with knowledge of government support programs were more likely to hire immigrant women. The results suggest that the government should make more efforts to promote relevant policies. Future research should identify the reasons why few immigrant women are employed.