• 제목/요약/키워드: emotional sharing

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병원근로자의 감성지능이 감정노동전략 및 혁신활동에 미치는 영향에 관한 실증분석 (An Empirical Analysis of the Impact of Hospital Employees' Emotional Intelligence on Emotional Labor Strategies and Innovative Activities)

  • 강현진;전현규;김민용
    • 한국콘텐츠학회논문지
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    • 제15권12호
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    • pp.387-406
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    • 2015
  • 최근 감정노동은 감정노동전략의 핵심인 표면조절행위 및 심층조절행위와 관련하여 병원근로자들에게 있어 필수불가결한 상황이 되고 있다. 본 연구는 이러한 병원근로자들의 감성지능과 감정노동전략 간의 관계를 실증적으로 밝히기 위한 연구이다. 연구의 목적에 따라 본 연구에서는 병원근로자들을 대상으로 설문을 시행하고 이를 실증적으로 분석하였다. 데이터 분석으로는 PLS 구조방정식 분석법을 사용하였다. 연구결과, 병원근로자들의 감성지능 즉, 자기감정이해, 타인감정이해, 감정조절 및 감정활용은 병원근로자들의 심층조절행위에 유의한 긍정적인 영향을 미쳤고, 또한 병원근로자들의 심층조절행위는 조직애착, 지식공유의도 및 혁신활동에 유의한 긍정적 영향을 미치는 것으로 밝혀졌다.

소비자의 공유경제 서비스 이용태도 및 이용의도에 대한 연구 (A Study on Consumer Sharing Economy Service Usage Attitudes and Usage Intentions)

  • 이승신
    • Human Ecology Research
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    • 제55권2호
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    • pp.105-124
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    • 2017
  • The recent global economic crisis has resulted in increased discussion and attention on the sharing economy, a form of economic activity where individuals share currently available products. This study investigates consumer sharing economy usage attitudes and usage intentions by applying rational choice theory. For this study, an investigation that had 400 adult consumers from across Korea answer a structured questionnaire was conducted. A statistical approach using SPSS ver. 22.0 was used to analyze the data. The study found that the consumer's sharing economy value and participation levels were higher than usual. Higher than usual consumption patterns were seen for the construct of rational behavior theory. An analysis of the relative influence of variables regarding sharing economy usage intention also found that usage intention was higher for those who had experienced using a sharing economy services rather than those who did not have experience. In addition, the sharing economy usage intention also increased along with the values for subjective norms, sharing economy usage attitudes, sharing economy participation, sharing economy emotional benefits, and increased values. This study found that fundamental materials for consumer education should be made to eliminate difficulties that consumers have when they use sharing economy services. It is also expected that economic policy will develop to stimulate the sharing economy in a stable manner, that sharing economy-related information will be provided to consumers, and that consumer policies will be prepared to prevent consumer problems before they occur.

A Study on the Moderating Effect that Value Congruence Influences Organizational Performance

  • LEE, Joon-Pyo
    • 산경연구논집
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    • 제11권3호
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    • pp.51-62
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    • 2020
  • Purpose - This study examined the relationship between individual creativity and its related variables to observe how individual creativity contributes to organizational performance. In addition, this study strived to explore how to maximize the utilization of individual creativity and innovate the structure of the organization itself so that teams and organizations can respond more effectively to new rising trends. this study aimed to examine whether the value congruence between individuals and organizations (propensity congruence, goal congruence has a significant impact on knowledge sharing and innovation behavior as dependent variables by exerting individual creativity and synergy as independent variables. Research design, data and methodology - SPSS 24.0 program were used to analyze the data. Descriptive Statistics and correlation analysis were performed, and the reliability factor (Cronbach's α) was calculated. Afterwards, we analyzed the moderating effects of structural equation model analysis and hierarchical regression analysis. The number of samples used in the study were 309 copies. Results - First, Individual creativity had a positive effect on knowledge sharing and innovative behavior. In other words, it was confirmed that decision-making processes fused with individual creativity could create an atmosphere of knowledge sharing and transform the organization. Second, value congruence adjusted the influence of individual creativity on knowledge sharing and innovation behavior. Conclusions - First, it is important for managers to recognize the value and secure the pool of creative talents who will be a potential future basic source of organizational success and competitive advantage. Second, managers should be able to identify those with creative talents and expertise, and use them to increase their knowledge sharing performance, while also developing emotional and motivational creativity. Third, in order improve knowledge sharing performance, managers should pay attention to the emotional aspect of creativity. Fourth, managers should strive to create an environment that is beneficial for the reinforcement of individual self-management capabilities. Fifth, managers should be able to develop decision-making processes to develop potential creativity and encourage creative thinking, opinions, or solutions. Sixth, managers should promote the dissemination and integration of new knowledge based on the creative views and attitudes of team members.

공유경제 모형에서의 협력적 소비 영향요인 (Collaborative Consumption Motivation Factor Model under the Sharing Economy)

  • 노태협;최화열
    • 한국정보시스템학회지:정보시스템연구
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    • 제27권2호
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    • pp.197-219
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    • 2018
  • Purpose The purpose of this study is to examine what motivates users to adopt one of the emerging applications for collaborative consumption of sharing economy. Using the self-determination theory, motivation theory and TAM(Technology Acceptance Model) as the theoretical framework, this study illustrates important factors that influence adoption of collaborative consumption service. We develops the ICTs(Information and Communications Technologies) initiatives and motivation model to collaborative consumption. Design/methodology/approach This paper makes use of a quantitative methodology using survey questionnaire that allows for the measurement of the eight constructs(System Availability, Contents Quality, Design & Personalization, Security & Privacy, Emotional & Social Value, Economic Value, Attitude, Adoption & Consumption) contained in the hypothesized theoretical model on the basis of the prior literatures. Data collected from a sample of 227 respondents who have used the collaborative consumption services and provided the foundation for the examination of the proposed relationships in the model. Findings This study has the following implications for the users and providers of CC platforms and services. The ICTs initiatives (System Availability, Contents Quality, Design & Personalization, Security & Privacy) are the influential factors that motivate the emotional and social value to CC. On the other hand, The ICTs initiatives (System Availability, Contents Quality) are not very significant factors of economic value to CC. The empirical analysis result indicate that there are significant causal effect among emotional & social value, economic value, and adoption to CC. This study provides important theoretical implications for innovation adoption research through an empirical examination of the relationship between ICTs initiatives, motivation factors to collaborative consumption in the sharing economy.

남편의 가사노동과 자녀돌봄 분담 유형별 관련요인 및 부부의 가사분담만족도: 맞벌이 부부와 비맞벌이 부부 비교 (How satisfied are they with husbands' sharing of domestic labor? Comparing couples from single-earner and dual-earner households)

  • 김소영
    • 한국가족관계학회지
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    • 제22권3호
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    • pp.47-72
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    • 2017
  • Objectives: Do husbands with working wives share domestic labor more equally than husbands with unemployed housewives? Is the husband's contribution sufficient enough to satisfy his wife? These questions have long inspired many researchers to find ways to more accurately estimate husband's domestic contributions and narrow the emotional gap following the different threshold of satisfaction within couples, but not without some limits. This study attempted to figure out an answer to the above-mentioned subject by using time diaries of Korean married couples with a preschooler as their first-born child and relying on the typology of husbands' sharing of housework and childcare, which allowed me to overcome some limitations of prior research. Method: I analyzed a total of 1,716 diaries of 858 married couples from 2014 Korea Time Use Survey with descriptive statistics, t-test, cluster analysis, and multinomial logit. Results: Analytic results showed that husbands in dual-earner households did share domestic labor more equally than husbands in single-earner households, but there were different types of husband's contribution depending on time they spent in housework and childcare. While more than half of husbands with employed wives shared more or less than ten percent of domestic labor, the rest were divided into one group of husbands who shared both housework and childcare more heavily and evenly, and another group who were mainly involved in childcare duties. It is interesting that husbands who made the least contributions to domestic labor were not the ones with the lowest level of satisfaction with their sharing of household labor, whereas their wives were deeply dissatisfied, leading to a huge emotional gap within couples. Conclusion: Identifying factors associated with the three different types allowed me to find a point of intervention to narrow the emotional gap that is likely to harm the marital relationship if left unattended to.

Investigating Utility, Attitude, Intention, and Satisfaction of Skill-Sharing Economy

  • La, Soo-Jung;Cho, Yooncheong
    • 산경연구논집
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    • 제10권1호
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    • pp.39-49
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    • 2019
  • Purpose - Previous studies examined effects of sharing economy in the fields such as accommodation and automobile sector, while there are lack of researches in the field of skill-sharing economy. By classifying skill-sharing into general and special skill-sharing, this study explored effects of variables such as transaction utility, social utility, sustainability utility, emotional utility, economic utility, and trust utility, on attitudes, intention, satisfaction, and loyalty of demand (i.e., customers) and supply (i.e., providers) sides, potential, and actual customers. Research design, data, and methodology - Data were collected via both online and offline surveys. This study applied factor analysis and multiple regression analysis for findings. Results - Results show that utilities for general suppliers' skill-sharing are significant than other cases. Among utilities, this study found that trust utility shows significant for the cases of special customers', general suppliers' and special suppliers' potential skill-sharing. The results implies that trust is crucial in the transaction of the sharing economy. Conclusions - Enhanced managerial systems help resolve issues on the sharing economy. This study provides implications what are positive effects of skill-sharing economy and recommends proper establishment of the sharing economy.

Tacit Knowledge Sharing in Health Industry: Influences of, Personal, Organizational and Social Factors

  • Ghassemzadeh, Hossein;Hojabri, Roozbeh;Eftekhar, Farrokh;Sharifi, Moslem
    • Asian Journal of Business Environment
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    • 제3권1호
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    • pp.29-35
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    • 2013
  • Purpose - objective of this research is to investigate individual, organizational and environmental factors influence tacit knowledge sharing among healthcare professionals. The transmission of Tacit Knowledge is crucial for organizations to ensure that TK will be passed throughout organization, rather than stored in single employee. Research design, data, and methodology - In this study investigate organizational, individual and environmental factors that influence on TK sharing. To test hypothesizes, the survey method was chosen. Sample size was 100 but 74% of questioners returned. Results - The main findings of this research are related to influence of personal, social cultural and behavioral factors on tacit knowledge sharing. According to extracted data all factors have influence on tacit knowledge sharing except Emotional stability that was found to be negatively related to tacit knowledge sharing. That may means anxiety and stress level of workplace applies negative enhance on tacit knowledge sharing. And finally results show that social environment, team oriented culture and organizational commitment have strongest influences on tacit knowledge sharing. Conclusion - the findings of this study shows that personal, social cultural and behavioral factors influence on tacit knowledge sharing. And also indicates that, social and organizational factors enhance strongly on tacit knowledge sharing.

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임상간호사의 감정노동 경험 (Clinical Nurses' Experience of Emotional Labor)

  • 염영희;이현숙;손희숙
    • 임상간호연구
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    • 제22권3호
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    • pp.314-326
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    • 2016
  • Purpose: The purpose of this study was to understand the experience of emotional labor of clinical nurses in medical institutes. Methods: A total of 26 nurses from 11 hospitals participated in the study. Six focus groups were organized and 4 to 5 nurses took part in each group. The compositional factors of groups included clinical experience, age, gender, work place and position. Data collection was conducted through focus group interview and it was proceeded by the time of data saturation. In this qualitative study, content analysis was conducted. Results: Five themes, 14 categories, and 33 subcategories, were emerged. The themes were 'Restrain themselves', 'Communion to the patients', 'Working environment provoking emotional tension', 'Respond to emotional events', 'Recovery of emotional energy'. Conclusion: Results indicated that surface acting of emotional labor such as, repression of personal desire and presenting the emotions that the organization ask nurse to express was related to psychosomatic symptoms, depression, burnout, poor job performance, increased mistakes, and low job satisfaction which eventually leads to nurses' turnover. In order to reduce negative influence of emotional labor, it is necessary to build positive organizational culture, to provide support from managers and co-workers. It is also important to improve work environment in order to do more deep acting since sharing emotions with patients can reduce the negative influence of emotional labor.

카지노종사원의 감정노동이 소진 및 직무만족에 미치는 영향 (Effect of Emotional Labor on Burnout and Job Satisfaction)

  • 신혜숙
    • 한국콘텐츠학회논문지
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    • 제12권7호
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    • pp.415-424
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    • 2012
  • 본 연구는 카지노기업 종사원의 감정노동이 소진 및 직무만족에 어떠한 영향을 미치는지 검증하고자 실시하였다. 분석 결과, 카지노기업 종사원의 감정노동 요인 중 심층행위는 정서적 탈진에 부(-)의 영향을 미치며, 표면적 행위는 정서적 탈진에 정(+)의 영향을 미치는 것으로 나타났다. 또한 심층행위와 감정제어는 개인적 성취감 결여에 부(-)의 영향을 미치며, 표면적 행위는 개인적 성취감 결여에 정(+)의 영향을 미치는 것으로 드러났다. 심층행위와 감정제어는 비인간화에 부(-)의 영향을 미치는 반면, 표면적 행위는 비인간화에 정(+)의 영향을 미치는 것으로 드러났다. 다음으로 카지노기업 종사원의 감정노동이 직무만족에 미치는 영향을 분석한 결과, 감정노동 요인 중 심층행위는 직업환경에 부(-)의 영향을 미치며, 표면적 행위는 직업환경에 정(+)의 영향을 미치는 것으로 나타났다. 또한 심층행위와 감정제어는 종사원의 보상 및 가치공유에 정(+)의 영향을 미치지만 표면적 행위는 보상 및 가치공유에 부(-)의 영향을 미치는 것으로 드러났다. 한편 카지노기업 종사원의 감정노동은 공정성에 유의한 영향을 미치지 않는 것으로 나타났으며, 감정노동 요인 중 감정제어만이 종사원의 근무환경에 정(+)의 영향을 미치는 것으로 나타났다.

패션 크리에이터의 혁신성과 매력성이 소비자 반응 및 지속적 관계지향성에 미치는 영향 - 1인 미디어를 중심으로 - (The effects of fashion creators' innovativeness and attractiveness on consumer response and orientation toward a sustainable relationship - Focusing on personal media -)

  • 이은진
    • 복식문화연구
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    • 제30권1호
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    • pp.121-144
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    • 2022
  • This study analyzed the effects of fashion creators' innovativeness and attractiveness on consumer response and orientation toward a sustainable relationship in personal media. A survey was conducted with consumers aged in their 20s and 30s who had experience in sharing video content or writing comments and participating in fashion creators' real-time broadcasting of personal media. The results show that the innovativeness of fashion creators was classified into originality, opinion leadership, variety, and adventurous spirit, while attractiveness was classified into physical, social, and professional attractiveness. Consumer responses were classified into either emotional or cognitive responses, and sustainable relationship orientation was classified into communication, sharing, and relationship sustainability. The originality and variety of the fashion creators positively affected the emotional and cognitive responses of consumers. Adventurous spirit positively affected emotional response, whereas opinion leadership positively affected cognitive response. In addition, the social and professional attractiveness of fashion creators positively affected consumers' emotional and cognitive responses. Emotional and cognitive responses positively affected consumers' sustainable relationship orientation. The originality and opinion leadership of the fashion creators positively affected the three factors of sustainable relationship orientation, while variety positively affected communication and relationship sustainability. Fashion creators' social and professional attractiveness positively affected the three factors of sustainable relationship orientation, and physical attractiveness positively affected relationship sustainability. The results of this study are expected to provide useful data on the direction of fashion startups using personal media and marketing as well as distribution strategies in the fashion industry.