• Journal of Family Resource Management and Policy Review
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• v.15 no.1
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• pp.117-136
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• 2011

This study examined the effects of the division of household labor on the marital satisfaction of husbands and wives in dual-earner families. Data were collected from 193 couples in dual-earner families; the questionnaire measurements were based on recommendations from the literature review. The questionnaire consisted of inquiries concerning gender role attitudes, marital communication efficiency, division of household labor, satisfaction in the division of household labor, and marital satisfaction. Each of these categories had an individual measurement scale that enabled measurement of its impact on marital satisfaction. The major findings of this study are as follows: The couples in dual-earner families showed egalitarian gender role attitudes and high levels of marital communication efficiency. They also reported high levels of satisfaction with their division of household labor and their marital lives. Wives in dual-earner families had more egalitarian gender role attitudes compared with their husbands, and husbands perceived themselves to be investing more time in performing household chores (that is, in the division of household labor) than was perceived by their wives. Husbands were also more satisfied with the division of household labor and marital life compared to their wives. Finally, hierarchical multiple regression analysis revealed that satisfaction in the division of household labor and in marital communication efficiency (as perceived by the couples) significantly predicted husbands' marital satisfaction. On the other hand, wives' age, marital communication efficiency, and the differences in the division of household labor (as perceived by the couples) significantly predicted wives' marital satisfaction.

• Journal of Korea Port Economic Association
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• v.20 no.2
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• pp.35-52
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• 2004

The purpose of this paper is to measure the competition power of administration service in Korean Seaports by using the scores of customer satisfaction for administration service investigated yearly from 2000 to 2003 by Ministry of Maritime Affairs & Fisheries. And also, this paper shows the competition power of Korean seaports in terms of efficiency by using DEA(data envelopment analysis) method after measuring the change of productive efficiency scores subject to including and excluding the scores of customer satisfaction for administration service as output variable. The empirical main results of this paper are as follows: First, the efficiency scores of the Ports of Donghae, Gunsan, Jeju, Yeosu, Masan, and Pohang have worsened if the customer satisfaction score is excluded as output variable. Therefore these ports have been influenced by the score of customer satisfaction more positively. Second, the changes of the ranking order by measuring the average efficiency scores of each ports subject to including and excluding the scores of customer satisfaction for administration service as output variable are as follows: Busan(9-->7), Incheon(6-->6), Yeosu(1-->4), Gwangyang(4-->3), Masan (10-->9), Ulsan(5-->5), Donghae(8-->11), Gusan(12-->12), Mogpo(3-->2), Pohang(11-->10), Jeju(7-->8), Daesan(2-->1).

• The Journal of the Convergence on Culture Technology
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• v.10 no.3
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• pp.371-378
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• 2024

This study attempted to understand how the communication efficiency of middle-aged couples affects marriage satisfaction and to verify the mediating effect of self-esteem. To this end, the results of analyzing the influence relationship between the variables by collecting questionnaire data on the variables of 421 middle-aged couples living in D city are as follows. First, it was confirmed that the communication efficiency, self-esteem, and marriage satisfaction of middle-aged couples had a positive relationship. Second, the partial mediating effect of self-esteem in the relationship between marriage satisfaction was verified by the communication efficiency of middle-aged couples. Based on these research results, an action plan to improve marriage satisfaction in the middle-aged part was suggested.

• Culinary science and hospitality research
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• v.13 no.1 s.32
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• pp.235-243
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• 2007

The results of hotel management have revealed a lot of problems in regard to the suitable placement of kitchen facilities, equipment and utensils, appropriate positioning of kitchen workers, and management of kitchen supplies. To solve these problems, this study examined the relationships among kitchen equipment, layouts, job satisfaction, a sense of self-competence, and production efficiency, proposing the efficient management measures of a reasonable kitchen system. The following are the results. Kitchen facilities had a significant effect on job satisfaction, not on a sense of self-competence. Hotel cooks' awareness of kitchen utensils as well as kitchen layouts had significant influence on both job satisfaction and a sense of self-competence whereas hotel cooks' job satisfaction and their sense of self-competence had great influence on production efficiency.

• Journal of Korean society of Dental Hygiene
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• v.14 no.2
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• pp.155-162
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• 2014

Objectives : The purpose of this study was to examine the effect of self-resilience and self-efficiency on the satisfaction with major in dental hygiene students. Methods : The data were analyzed by the frequency analysis, one-way ANOVA, Duncan post-hoc analysis, correlation analysis, multiple regression analysis using SPSS 18.0. The subjects were 411 dental hygiene students in A University in Gyeongsangbuk-do and K-University in Gyeongsangnam-do from November 4 to 15, 2013. Results : The satisfaction with major in dental hygiene students showed the positive correlation with self-resilience and self-efficiency. Multiple regression analysis revealed the optimistic attitude towards the self-resilience and self-efficiency. The explanation power was 13%. Conclusions : The self-resilience and self-efficiency had a positive effect on the satisfaction with major. It is necessary to develop the program that can help increase the self-resilience and self-efficiency, and apply such program to the curricula.

• Journal of the East Asian Society of Dietary Life
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• v.17 no.5
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• pp.727-737
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• 2007

The aims of this study was to suggest a new efficiency measurement indicator for evaluating the management efficiency of decision making units(DMUs) in the contract foodservice industry. The data envelopment analysis(DEA) model which considers multiple inputs and outputs and looking for benchmarks, was used to compare the productivity of DMUs. We considered sales, profits, and customer satisfaction as output variables and it adopted food cost, labor cost and administrative expense as input variables. The results of applying DEA revealed relatively efficient types of business and service types. The efficiency of school units was highest and the mired service type was the most efficient one. In this study the CCR model efficiency was analysed with profit and the customer satisfaction index by the matrix method. DEA efficiency was correlated with profit but there was no correlation between DEA efficiency and the customer satisfaction index.

• Journal of the Korea Society of Computer and Information
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• v.24 no.11
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• pp.263-270
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• 2019

The propose of this study was to investigate the factors affecting job satisfaction in Speech-Language Pathologists and to identify the relationships among job satisfaction self-efficiency and job stress. The participant of this study were 145 Speech-Language Pathologists. The results of present study are as follows. The mean score for job satisfaction was 3.62. job satisfaction was found to have a positive correlation with self-efficiency, and a negative correlation with job stress. The influencing factors impacting on job satisfaction were self-efficiency and job stress. This factors explained that job satisfaction was 46.8% of the variance. Conclusion: This study is expected be useful to find ways to improve subjects' job satisfaction by increasing their self-efficiency, decreasing their job stress and developing intervention programs as basic data.

• Journal of Technologic Dentistry
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• v.29 no.1
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• pp.59-72
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• 2007

This study executed to offer the basis for dental technology student who chanced better clinical training. This investigation conducted on 267 of seniors who have been taken clinical training to self written a questionnaire. We used and dealt a spss 12.0 program. Study results below 1. In a question about relationship, one answered "Harmonious" took largest proportion by 40.9% during training, and about the degree of satisfaction of campus life who answered :normal: were the most with 50.0% 2. In a question about clinical training place, most(50.0%) choose place less than 10 for clinical training, and more than 10 for clinical training with 29.7%. Residue statues was most of them resided own home with 78.6%. About their commuting time from home to training place, 50.0% was under 30min, 34.1% took time 30$\sim$60min. 3. In a question about clinical trainer, most (34.4%) choose as dental lab president, as each part manager with 34.1%, a senior with 7.6% and not exist to clinical trainer with 7.6%. 4. A perfect score about teaching efficiency and satisfaction of clinical practice of dental technology students was 5. The average of score about satisfaction of clinical practice was 3.25 and circumstance of clinical training got 3.50 as a highest score. the lowest score was 2.87 that is about satisfaction of clinical training period. The average of score of teaching efficiency was 3.25. 'a Role model' got 3.55 as the highest score and 'utility for student' got 3.12 as the lowest 3.12. 5. The result of T-test to see of the satisfaction according to the general character and clinic training condition between teaching efficiency is that the degree of satisfaction of clinical training showed statistical significance only in the degree of satisfaction of college life(p<0.05), teaching efficiency has a statistical significance with age and satisfaction of college life(p<0.05). 6. The relation between of teaching efficiency of clinical training and satisfaction of clinical training of dental technologic student has a statistical relation r=0.551 and a statistical meaning in significance leveler 0.01.

• Industrial Engineering and Management Systems
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• v.14 no.4
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• pp.347-371
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• 2015

A hybrid procedure based on multi-Criteria Satisfaction Analysis (MUSA) and a Network Data Envelopment Analysis (NDEA) is proposed to evaluate the relative efficiency of customer services in bank branches. First, a three-stage process including sub-processes such as customer expectations, customer satisfaction, and customer loyalty, is defined to model the banking customer services. Then, fulfillment of customer expectations, customer loyalty level, and the customer satisfaction degree are measured and quantified through a multi-dimensional questionnaire based on customers' perceptions analysis and MUSA method, respectively. The customer services scores and the other criteria such as mean of employee evaluation score, operation costs, assets, deposits, loans, number of accounts are considered in network three-stage DEA model. The proposed NDEA model is formed based on multipliers perspective, output-oriented, and constant return to scale assumptions. The proposed NDEA model quantifies and assesses the total efficiency of main process and assigns the efficiency to customer expectations, customer satisfactions, and customer loyalties sub-processes in bank branches. The whole procedure is applied on 30 bank branches in IRAN. The proposed approach can be used in other organizations such as airports, airline agencies, urban transportation systems, railway organizations, chain stores, chain restaurants, public libraries, and entertainment centers.

• Journal of the Korean Dietetic Association
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• v.15 no.3
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• pp.262-277
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• 2009

Fresh-cut foods have been widely used in the school foodservice industry due to their convenience and saving effects of labor and working hours. This study evaluated the effectiveness of using fresh-cut foods in school foodservice with respect to cost efficiency, customer satisfaction, employee satisfaction, and productivity. First, in terms of cost efficiency, the cost of the fresh-cut food per meal price significantly increased by 2.6% via the new production plan. Meanwhile, the costs of labor and food wastes significantly decreased by 3.0% and 0.3%, respectively, after implementing the new plan. Second, customer satisfaction towards foodservice significantly increased, from 2.94 points prior to the new plan to 3.45 points. Third, foodservice productivity such as of the number of meals per full-time equivalent employee increased by 5.7 meals, from 143.0 meals to 148.7 meals after intervention. The productivity index of work hours for producing a meal also increased and was reflected by a work time reduction of 0.77 minutes, specifically from 4.25 minutes to 3.48 minutes. The labor cost per meal also decreased by 29.9 won, from 331.91 won to 301.97 won, but there was no significant difference. Through these results, we identified that using pre-process foods in school foodservice has positive effects on labor saving, customer satisfaction, and employee work satisfaction.