• Title/Summary/Keyword: educational satisfaction

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Consumer Satisfaction Model with Educational Services in Higher Education (대학교육서비스에 대한 소비자만족 모델구축)

  • Kim, Mi-Ra;Hwang, Duck-Soon
    • Journal of Families and Better Life
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    • v.24 no.6 s.84
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    • pp.17-31
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    • 2006
  • The purpose of this study was to develop the model of consumer satisfaction with educational services in higher education on the basis of expectation-disconfirmatiom theory. The major findings were as follows : 1. The level of consumer satisfaction with educational services in higher education was low. Among the four dimensions of the educational services in higher education, the level of consumer satisfaction was the highest with 'education' and lowest with cost. 2. In the model of national university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the additional service had the greatest casual effect among them. 3. In the model of private university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the core service had the greatest casual effect among them.

Performance Evaluation on Educational Program for Employees of the Work-Learning Dual System Training Center (일학습병행 공동훈련센터 전담자 교육훈련 효과성 분석 연구)

  • Tae-Seong Kim
    • Journal of Practical Engineering Education
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    • v.16 no.2
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    • pp.215-226
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    • 2024
  • This study analyzed the performance of educational program for the employees of the work-learning dual system training center using the results of the satisfaction survey of 2,543 and then, suggested implications for enhancing the effectiveness of the curriculum. As a result of the analysis, this educational program showed very high level of satisfaction and was evaluated to provide successful education. Education participant satisfaction was found to be affected by the curriculum situation and participant characteristics. Satisfaction in terms of instructor, subject, facility environment, and operation was all found to have a significant influence on the effectiveness of the educational program for employees of the work-learning dual system training center.

The Effects of Structured Self-Debriefing Using on the Clinical Competency, Self-Efficacy, and Educational Satisfaction in Nursing Students after Simulation (시뮬레이션 후 구조화된 자가 디브리핑이 간호대학생의 임상수행능력, 자기효능감 및 교육 만족도에 미치는 효과)

  • Ha, Eun-Ho;Song, Hyo-Suk
    • The Journal of Korean Academic Society of Nursing Education
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    • v.21 no.4
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    • pp.445-454
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    • 2015
  • Purpose: The purpose of this study was to identify the effects of structured self-debriefing using 3S models on the clinical competency, self-efficacy, and educational satisfaction in nursing students after simulation. Methods: For this study, 76 third-year undergraduate nursing students from S university were invited. They were divided into two groups, which consisted of a self-debriefing (SDG=41) group and an instructor-led debriefing group (ILDG=35). Collected data was analyzed using Chi-square, t-test, and an independent t-test with the PASW statistics 18.0 for Windows Program. Results: Clinical competency was generally high in the SDG, and statistically significant differences between the SDG and the ILDG occurred after simulations 3, 4, and 5. There were no statistically significant differences in self-efficacy and educational satisfaction between the SDG and the ILDG. However, educational satisfaction in the SDG was slightly higher, while self-efficacy was low compared to the ILDG. Conclusion: The results indicate that the method of structured self-debriefing using a 3S model can be effective in improving clinical competency. Further studies need to be investigated.

Comparative Analysis on the Service Quality and Satisfaction of the Cultural and Educational Programs in the Public Libraries and the Culture & Art Centers Using Structural Equation Model (구조방정식을 이용한 공공도서관과 문예회관의 문화교육프로그램의 품질과 만족도에 관한 비교분석)

  • Oh, Dong-Geun;Yeo, Ji-Suk;Choi, Sung-Yeol
    • Journal of Korean Library and Information Science Society
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    • v.41 no.3
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    • pp.291-307
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    • 2010
  • This study investigates the participants' perception and satisfaction score for culture and education programs operating in public libraries and culture & art centers in Daegu Metropolitan City. Attendees of the public libraries' programs have higher overall satisfaction, customer loyalty on the contents of the program and lecturers than those of the culture & art centers' programs. Attendees of the culture & art centers' programs rated staff supports and services, facilities and educational equipments higher than those in the public libraries' programs. This study calculates the LCSI score in public libraries(78.02) and culture & art centers(77.22).

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A Study of Student Satisfaction from Beauty Art-Related Departments on Educational Assessments (미용관련학과 학생들의 교육과정 주요요인과 교육만족도)

  • Kwon, Do-Hui;Jung, Young-Ae
    • The Korean Journal of Health Service Management
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    • v.6 no.4
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    • pp.231-243
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    • 2012
  • This study is aimed to improve future-oriented curriculum by investigating the satisfaction of students from beauty art-related departments on their curriculum and major courses and proposing their basic direction and improvement plan. For this, a survey was conducted against students from beauty art-related departments in Busan (5 junior colleges and 1 four-year university). The following results were obtained: First, according to a correlation analysis on major questionnaire items on the curriculum in beauty art-related departments, statistical significance was observed in 'curriculum development', 'facility and administrative & financial supports', 'instructor/teacher activities', 'educational evaluation activities', 'academia-industry cooperation activities' and 'output evaluation'. In terms of educational satisfaction, statistical significance was observed in all positive relations. Second, according to regression analysis on the evaluation of curriculum output factors in beauty art-related departments, output factor levels were high as 'academia-industry cooperation activities', 'age', 'teacher/instructor activities', curriculum requirement analysis' and 'curriculum development' were high. In overall, relatively good results (69.0%) were observed. A further study needs to be performed for improvement of satisfaction of students majoring in beauty art on their curriculum in educating students from beauty art-related departments by applying their educational evaluation to optimum standards.

Effects of a Video Exercise Program for Spinal Surgery Patients on Pain, Daily Living Function and Educational Satisfaction (동영상 운동요법이 척추수술 환자의 통증과 일상생활 기능, 교육만족도에 미치는 효과)

  • Lee, Mi Jin;Kim, Eun Suk;Kim, Herina;Lee, Sun Mi
    • Journal of Korean Clinical Nursing Research
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    • v.15 no.3
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    • pp.39-48
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    • 2009
  • Purpose: The purpose of this study was to examine the effects of a video exercise program on pain, daily living function and educational satisfaction for patients with spinal surgery. Methods: The data were collected from September 2008 to May 2009. The participants were 20 people in the experimental group and 20 in the control group. The video exercise therapy, which was 15 minutes in length, was shown twice a day for 8 weeks using a CD. Results: In the experimental group, pain decreased significantly, and daily living function and educational satisfaction increased significantly compared to the control group. Conclusion: In has been confirmed that video exercise therapy has positive effects on pain, daily living function and educational satisfaction for patients following spinal surgery.

Effects of the Education Service Quality of Beauty Educational Institutions on Re-Registration (미용관련교육기관의 교육서비스 품질이 재등록 의도에 미치는 영향)

  • Lee, Kyounghui;An, Jongsuk
    • Journal of Fashion Business
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    • v.18 no.4
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    • pp.168-179
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    • 2014
  • Everyone has the desire to be well shaped. Modern people in the $21^{st}$ century utilize their external appearance as a tool to express their personalities and social activities for the improvement of cultural life and the acceleration of information transfer. The expression of beauty is a method of communication from the view point of creation in addition to the exchange of meaning & value, and it has become a method of image transfer due to the increased desire for a better appearance. The beauty industry was established in 1948 by the execution of the 1st hairdresser's license test, and has been developed in full scale through the enactment of the public health control act. Therefore, beauty education is currently qualitatively and quantitatively developed, and the educational role of the beauty institute has expanded to include training beauty professionals. Private beauty institutes provide students with beauty related education in preparation for the national technical qualification examinations or private beauty association tests. These beauty education opportunities enable aspiring beauticians to attend various beauty competition events and acquire a sense of accomplishment. The purpose of this study was to determine how the quality of the beauty educational institutes affects the re-registration rate, and to analyze the effect of the beauty educational institutes quality on the intention of re-registrations using a survey. The study results show that variables such as 'lecture satisfaction', 'internal environment satisfaction', 'facility satisfaction', and 'tuition satisfaction' are significantly related to the rate of re-registrations, with 'lectures satisfaction' especially having the largest influence on re-registration.

Differences in Major Satisfaction by Gender and University Type and Analysis of University Education Service Factors Affecting Major Satisfaction (전공만족도의 성별·대학유형별 차이와 대학교육 서비스 영향요인 분석)

  • Han, Mihee
    • Journal of Practical Engineering Education
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    • v.14 no.1
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    • pp.85-90
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    • 2022
  • This study aims to analyze the differences in major satisfaction among college students by gender and university type(public, private), and what are the college education service factors that affect major satisfaction. Using data from the Korean Children & Youth Panel Survey, a total of 1,220 students' data were analyzed using SPSS 23, and descriptive statistics, t-test, and multiple regression analysis were performed. As a result of the study, first, there was no significant difference in major satisfaction by gender or university type. Second, it was found that the service factors of university education had a significant influence on major satisfaction in the order of curriculum, educational content, student support system, and faculty and educational facilities had no significant effect on major satisfaction. Through this, in order to increase major satisfaction of college students, which is the competitiveness of the university, it is necessary to reorganize the curriculum and educational contents to improvement the quality of education and develop competence based on the needs of society and students.

Comparison of educational interest, satisfaction, and achievements of educational virtual reality and videos education before simulation training (시뮬레이션 교육 전 가상현실 교육과 동영상 교육의 교육 흥미도, 만족도, 성취도 비교 분석)

  • Jung, Eun-Kyung;Choi, Sung-Soo;Jung, Ji-Yeon
    • The Korean Journal of Emergency Medical Services
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    • v.22 no.2
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    • pp.93-102
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    • 2018
  • Purpose: The study aims to establish an effective training strategy and methods by comparing the effects of educational interest, satisfaction, and achievements of virtual reality and videos education before simulation training. Methods: The randomized control study was implemented on May 31, 2018, by randomly selecting 36 participants to compare educational virtual reality and videos. Statistical analyses were performed using SPSS 20.0. Results: The participants were divided into an intervention group of 17(47.2%) and a control group of 19(52.8%). Regarding the levels of satisfaction, a significant difference (p= .010) was noted between the control (3.88 points) and the intervention groups (4.45 points). A significant difference (p= .001) was also noted between the intervention (80.3 points) and control (63.3 points) in terms of total simulation practical skills. Conclusion: Educational virtual reality can be an alternative training method to achieve the standard educational objectives by raising levels of educational interest and of achievement with practical skills.

A Search for Design Guidelines through the Comparative Analysis of the level of Satisfaction and Harmony of the Facade of Extension and Renovation in Elementary Schools (초등학교 증축부의 입면 만족도와 조화도 비교분석을 통한 디자인 방향 모색)

  • Chae, Eung-Su;Choi, Jae-Young;Lee, Dong-Joo;Choi, Moo-Hyuck
    • Journal of the Korean Institute of Educational Facilities
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    • v.13 no.2
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    • pp.5-14
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    • 2006
  • After the change of curriculum in the Year 2000, Partial extensions and renovations were carried out for functional correspondence. Despite of the importance of contextual consideration for facade, Leaning to curriculum and function leads to visual problems between old existing and new building in many case of educational facilities. therefore Design Guidelines for the Facade of extension and renovation are needed. In this study, First, made a survey of the level of satisfaction and harmony of facade of extensions and renovations on elementary schools which have extended and renovated since the Year 2000. secondary, analyzed the interrelationship between the level of satisfaction and harmony and design elements of facade of extension and renovation and lastly, derived design guidelines from them. Results of this study are as follows; 1) The more latest building, the more high in the level of satisfaction and harmony 2) The sequences of the level of satisfaction in finishing materials are as follows : stone>brick>paint 3) When the proportion of existing to new building over a half, higher level of satisfaction appears on the whole. 4) How overcomes the gap of time is the matter in the facade design of extension and renovation.