Evaluation of Service Quality in Self-Service Technology: Based on Grounded Theory for Unmanned Order Payment Technology (셀프서비스 기술에서의 서비스 품질 평가: 무인주문결제기술에 대한 근거이론 접근)
-
- Journal of Information Technology Services
- /
- v.21 no.1
- /
- pp.21-40
- /
- 2022