• Title/Summary/Keyword: e-Government Portal

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An Empirical Study on User's Intention to Use Government Portal Sites: Moderating Effects of Ambiguity & Government Supports (정부포털 사이트 이용의도에 미치는 요인 - 모호성과 정부지원의 조절효과 -)

  • Kim, Sang-Hyun;Song, Young-Mi
    • The Journal of Information Systems
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    • v.18 no.1
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    • pp.117-144
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    • 2009
  • Government uses the Internet technology to create electronic Government(e-Government). E-Government is an on-going project, and it represents a strong intention of Korean government to make effective and smooth communication between Korean government and its people. To achieve this purpose, government portal sites is one of projects of e-government, being a common gateway for users to find information and to communicate with the government concerning many matters/any matter. However, user's attitudes and behaviors explaining why they intend to use government portal sites is a scant. Therefore, the main purpose of this study is to investigate empirically the determinants influencing users' intention to use government portal-sites. Starting with DeLone & McLean's Updated Information Success Model(2003), this study suggests three qualities(Information Quality, Systems Quality, and Service Quality) and two moderating effects(Ambiguity and Government Supports), which affect the perceived usefulness of government portal sites. Results show that the hypotheses were supported. The findings of the study suggest not only a new theoretical model for IS research, but also the important indicators of a successful usage of e-Government portal sites.

A Conceptual Framework for Knowledge Enhanced E-government Portal (지식강화 전자정부포털의 개념적 프레임워크)

  • Kim, Sun-Kyung
    • Informatization Policy
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    • v.20 no.2
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    • pp.39-59
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    • 2013
  • Majority of knowledge management(KM) studies in e-government have been confined to facilitate KM within an organization. But due to citizen-centric(citizen-driven) paradigm shift and advance of web 2.0 communication in recent years, KM between governments and citizen in e-government portals is becoming an important consideration. So a series of studies on knowledge enhanced e-government portal get under way by considering that it is necessary to enhance knowledge of e-government portal and assuming it improves the usability of portal. While the topics of knowledge enhancement and e-government(portal) are widely discussed in their own domains there is a paucity of studies that address these constructs in a joint context. This paper aims to propose conceptual framework of knowledge enhanced e-government portal through structuralization of theoretical discussion with holistic approach. This framework presents an evolutional path of knowledge enhanced e-government portal that consists of three phases and it will be used for realizing the knowledge enhanced portal project as a basic reference model.

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Korea e-Government Portal for Next Generation u-City (차세대 u-City를 위한 정부 대표포털 구축전략)

  • Cho, Young-Im;Jeong, Hyeong-Chul;Oh, Kang-Tak;Kwak, Hee-Sub
    • Journal of the Korean Institute of Intelligent Systems
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    • v.18 no.6
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    • pp.808-813
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    • 2008
  • u-City is a city for users who are in everywhere as well as everytime. Korea e-government portal as a main e-government portal is a gateway for entering Korea e-government, but it has some problems. This portal has to provide a simple interface according to user's needs, but the current system is too complicated so that this system does not provide information retrieval function according to user's needs. So in this paper, we propose an effective strategy and functions of Korea e-government main portal for effective u-City.

A Study on the Factors for Evaluating e-Government Portal Sites (전자정부 포털사이트 평가요인에 관한 연구)

  • Han, Ki-Hun;Hong, Il-Yoo
    • Asia pacific journal of information systems
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    • v.16 no.1
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    • pp.23-43
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    • 2006
  • By far, numerous e-government projects requiring huge investments have been conducted in Korea to increase the administrative efficiency and improve the service quality via Internet. However, there's little research focusing on methods and techniques for analyzing and evaluating the projects either to economically justify the investments or to assess the quality of the system and of on-line services to citizens. The purpose of this paper is to suggest a set of factors to take into account for evaluating e-government portals and to empirically test the factors to provide useful implications for building such portals. Based on the literature reviewed, we constructed a research model that includes content, public service, community, design, technology, and portal's attributes as independent variables and the user's satisfaction and the administrative efficiency as dependent variables. A reliability test revealed that the evaluation factors proposed in the paper are sufficiently reliable, and a multi-regression analysis indicated that five hypotheses should be accepted. The findings of the study suggest that emphasis should be placed on public service quality and portal site attributes, among others, when implementing portals.

A Process Model of E-Government Development: A case of E-Government Portals in Town of Amherst

  • Braynov, S.;Rao, H.R.;Song, Y.I.
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2003.11a
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    • pp.345-357
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    • 2003
  • The paper discusses a novel educational initiative in e-commerce pedagogy where students work on an e-government project. The paper describes a two-semester joint e-government project conducted by the town of Amherst, NY, and the State University of New York at Buffalo. During the first semester, students in a graduate e-commerce course in the School of Management were instructed to identify and analyze management issues valuable for small or middle size local government. In the second semster graduate students from the Department of Computer Science and Engineering designed and implemented prototypes of three e-government portals: an on-line action site for governmental procurement (E-Procurement), a portal for reservation of community recreation facilities (E-Recreation), and a portal for online dog registration (E-DogRegistration) combining a central registry of dog owners with distributed veterinarian databases. The objective of this initiative is twofold. First, it saves the local government resources by eliminating duplication of services and by using students as developers. Second, it provides students with real life hands-on experience. The paper discusses both the technical issues involved in the implementation of the project, and the management issues that need to be taken into account to enhance the e-commerce experience for the ordinary citizen and local governments.

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e-Government 도입전략 e-Government Portal 중심

  • 문인찬;정연두;박상운
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.43-62
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    • 2001
  • 전자정부는 21세기 정부행정의 비전이며, 시민에게 봉사하는 방식에 대한 변화 인 동시에, 경제 주체와의 상호작용에 대한 새로운 정립 (중략)

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A Study on the Determinants of User's Satisfaction at e-Trade Portal Sites in Korean Small and Medium Enterprises (중소기업의 무역포탈사이트 이용만족도에 영향을 미치는 요인에 관한 연구)

  • 문희철;임성범
    • The Journal of the Korea Contents Association
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    • v.4 no.3
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    • pp.21-40
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    • 2004
  • Trade portal site is one of the tools which make it possible for small and medium-sized enterprises(SMEs) to manage international trade activities more efficiently by using the newest information and telecommunication technology. So Korean SMEs should utilize trade portal sites more actively to promote global competitive power. Based on the theory of service quality and existing researches related to using information technology, this paper analyzed the primary factors which affect user's utilization satisfaction in using trade portal sites. According to the results of the empirical study on actual users of the representative trade portal sites by multiple regression analysis, the primary factors, such as service quality, government policy and cost factor have affected user's utilization satisfaction in using trade portal sites. And user's utilization satisfaction have positive effect on continuous using intention. These research results will provide many useful insights to trade portal site managers, e-trade system developers and government policy makers.

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The Impact of Financial Technology on Facilitating E-Government Services in Egypt

  • GOHARY, Esam El
    • Journal of Distribution Science
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    • v.17 no.5
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    • pp.51-59
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    • 2019
  • Purpose - Nowadays financial technology is crucial for each organization to facilitate business transactions and make them easier. This paper was conducted with the purpose of determining the effect of fintech including services e-payment, bills e-payment, ways of payment and bank accounts with e-government on facilitating e-government services in terms of availability, accessibility, efficiency and responsiveness. Research design, data, and methodology - The problem of this paper is summarized in the lack of studies in this subject. So, a survey was applied on 400 respondents in Egypt to investigate the impact of fintech on facilitating e-government services, in order to determine which fintech item can affect any of facilitating services dimensions. Results - The results revealed that bank accounts with e-government doesn't affect any of facilitating services dimension, while each of the remain items has an effect on some dimensions and does not has effect on others. Conclusions - Data analysis revealed that the most obstacles that face respondents resulted in the weakness of internet networks, lack of efficient employees in e-government portal and lack of system effectiveness. In general, it clears that fintech implementation affect the dimensions of facilitating e-government services, however not all fintech implementation components have the same effect on the dimensions.

A Study on the Determinants of User′s Satisfaction at e-Trade Portal Site in Korean Small and Medium Enterprises. (중소기업의 무역포탈사이트 이용만족도에 영향을 미치는 요인에 관한 연구)

  • 문희철;임성범
    • Proceedings of the Korea Contents Association Conference
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    • 2004.05a
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    • pp.241-260
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    • 2004
  • Trade portal site is one of the tools which makes it possible for small and medium-sized enterprises(SMEs) to manage international trade activities more efficiently by using the newest information and telecommunication technology. So Korean SMEs should utilize trade portal sites more actively to promote global competitive power. Based on the theory of service quality and an existing research related to using information technology. this research analyzed the primary factors which affect user's utilization satisfaction in using trade portal sites. According to the results of the empirical study on actual users of the representative trade portal sites by using multiple regression analysis, The primary factors, such as service quality, government policy and cost have affected user's utilization satisfaction in using trade portal site. and user's utilization satisfaction have positive effect on continuous using intention. These research results will provide many useful insights to the managers of trade portal sites, e-trade system developers and government policy makers.

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A Study on the model of CCTV Image Information Integration portal (CCTV 영상자료 통합포털 구축 모델에 관한 연구)

  • Kang, Poo-Reum;Kim, Kui-Nam J.
    • Convergence Security Journal
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    • v.12 no.2
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    • pp.43-51
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    • 2012
  • CCTV would be the effective way in the prevention of abuse, as well as recorded image information evidence of the crime as a significant legal effect. But recorded image information As evidence by utilizing the Complaint/complaint handling, and administrative business processes that are currently operating offline procedural complexity and unnecessary time appear costly, privacy remains an issue to be solved, etc. Runoff. In this paper, incidence rate of offline business processing phase to solve the problems proposed to build unified portal for CCTV image information and the existing studies on the effectiveness of electronic civil service system, previous studies by analyzing e-government in accordance with laws and privacy laws, CCTV image information portal deployment model is applied to data integration occurs are trying to solve the problem effectively.