• Title/Summary/Keyword: e-Call Service

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The Chronic Health Effects of Work-Related Stressors Experienced by Police Communications Workers

  • Perez, Rodolfo A.;Jetelina, Katelyn K.;Reingle Gonzalez, Jennifer M.
    • Safety and Health at Work
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    • v.12 no.3
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    • pp.365-369
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    • 2021
  • Background: Law enforcement communications (i.e., 911 dispatch and call takers) is a challenging and stressful occupation. The purpose of this study is to identify the main stressors associated with employment in law enforcement communications, and to identify and provide context to how these stressors affect workers' health and wellbeing. Methods: This research study included focus groups with 23 call takers and 911 dispatchers employed by a large, urban law enforcement agency in 2018. Thematic analyses were conducted to identify trends. Results: Four themes of stressors emerged (i.e., the high stakes nature of some 911 calls for service, understaffing, supervisor-related stress, and recruiting practice). Two health-related themes emerged as being occupation-related: weight gain and poor sleep patterns/insufficient sleep). Specifically, participants reported negative eating habits resulting in weight gain and obesity, lack of sleep and irregular sleep schedules, and development of hypertension and/or diabetes since beginning their jobs. Conclusion: Law enforcement communications professionals experience a number of the same stressors facing law enforcement officers in patrol. These stressors, combined with the sedentary nature of the job, could result in long-term, chronic health problems.

A TransGate System for Convenient Wireless Internet Contents Generation (편리한 무선인터넷 컨텐츠 생성을 위한 TransGate 시스템)

  • Ryu Dong-Yeop;Han Seung-Hyun;Lim Young-Whan
    • Journal of Internet Computing and Services
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    • v.7 no.2
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    • pp.37-52
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    • 2006
  • A mobile device like ceil phone is the necessity of modern people, of ich con be easily connected to a wireless internet through such a mobile device. The demand for a wireless data communication is growing rapidly. However, agencies have not yet completed standardization of a markup language. Due to the development of the Mobile Device, agencies in this field have provided different data formats with each Mobile Device Platform. Traditionally, contents is hand-tailored to suit the target device. A key problem is that the characteristics and capabilities of the mobile device are too diverse to service the most suitable mobile contents. Because of these problems, the need for a re-usable document description language increases. In this paper, we defined Template file that is common data to service mobile devices. We proposed a method that could be an effective wireless web service though design and the implementation of the Call manager & the XSL Generator. In the methodology, when requesting a wireless internet service, a mobile device finds out markup language and a hardware specification of the mobile device through the Call Manager component supports. The XSL Generator component creates the XSL file dynamically that is the most suitable to a device. Finally, contents is serviced to each device by XSLT. It can generate a wireless page more easily by reusing the existing web contents through such course. Therefore, it can save the time and expense for generating a wireless page.

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Voice and Video Call Continuity for Enterprise Users (기업형 사용자들을 위한 음성/영상 서비스 이동성 제공 방안)

  • Jung, Chang-Yong;Kim, Hyeon-Soo;Moon, Jeong-Hyeon;Kim, Hee-Dong
    • 한국정보통신설비학회:학술대회논문집
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    • 2009.08a
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    • pp.99-103
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    • 2009
  • Recently, as wired and wireless communication services have rapidly developed and multimodal mobile devices which have various characteristics have widely spread, the need for new convergence services increases. The growing population of VoIP technologies and the high communication expense yield that the market of IP based telephony such as WiFi phone and IP phone is substituted for one of the conventional PSTN telephony. With the help of this trend, the wireline network operators desire to find a market in mobile networks. Therefore, they focus on Fixed Mobile Convergence (FMC) service as one of the key factors to accomplish this goal. FMC services are able to provide the mobility of voice services between circuit switched and packet switched networks. IP Multimedia Subsystem (IMS) based Voice Call Continuity (VCC) is one of the schemes to embody FMC services. As Application Server (AS) which has this VCC function provides seamless handover of services between heterogeneous networks, FMC subscribers can communicate seamlessly with others m WiFi domain and COMA domain using WiFi-COMA dual phone. Most of enterprises have already introduced IP network infrastructure and IP-PBX (Private Branch eXchange) for telephony. However, the problems of high communication cost and work inefficiency due to frequent outside jobs or business trips have remained. In order to solve these problems, demands for enterprise FMC services increase. In this paper, we introduce a new IP-PBX based VCC model that can provide seamless handover of voice services between WiFi and COMA networks for enterprise users and we investigate some interworking and security issues between Soft Switch (SSW) and IMS, or between IMSs. In addition, we introduce a new service that can provide the continuity of voice sessions as well as video sessions using Multimedia Session Continuity (MMSC) technology which has evolved from VCC. This service is expected to be one of the next-generation personalized services based on user's context.

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An Efficient Network Resource Reservation Mechanism with Mobility in Nested Heterogeneous Mobile Networks (중첩 이종 무선 망 환경에서 단말의 이동 속도를 고려한 효과적인 망 자원 예약)

  • Park, In-Soo;Tak, Dong-Kuk;Kim, Won-Tae;Park, Yong-Jin
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.44 no.10
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    • pp.83-98
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    • 2007
  • The handover between different radio access networks, especially where their coverage overlaps, suffers various complications since the different access networks provide different service characteristics. One way to reduce service interruptions and QoS (i.e., bandwidth, throughput, delay) degradations during the inter-technology handover is to reserve the required resource in advance. The resource reservation algorithm should minimize the handover latency and maximize the resource utilization based on the accurate estimation on mobile's location, velocity, movement pattern and service requirements. In this paper, we propose a resource reservation algorithm based on the mobile terminal velocity and the cell selection probability, which maximizes resource utilization ana reduces network overhead. We compare the proposed algorithm with PMS(Predictive Mobility Support) and VCDS(Velocity and Call Duration Support scheme) based on 3-layer network model under various scenarios.

Effective Quality-of-Service Renegotiating Schemes for Streaming Video (동영상 트래픽 전송을 위한 효과적인 QoS 재협상 기법)

  • 이대붕;송황준
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.28 no.6C
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    • pp.615-623
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    • 2003
  • This paper presents effective quality-of-service renegotiating schemes for streaming video. The conventional network supporting quality-of-service generally allows a negotiation at call setup. However, it is not efficient for the video application since the compressed video traffic is statistically non-stationary. Thus, we consider the network supporting quality-of-service renegotiations during the data transmission, and study effective quality-of-service renegotiating schemes for streaming video. Simple token bucket model, whose parameters are token filling rate and token bucket size, is adopted for the video traffic model. The renegotiating time instants and the parameters are determined by analyzing the statistical information of compressed video traffic. In this paper, two renegotiating approaches, i.e. fixed renegotiating interval case and variable renegotiating interval case, are examined. Finally, the experimental results are provided to show the performance of the proposed schemes.

Implementation plan of eMBMS in the case of LTE-R (철도통합무선망(LTE-R) 환경에서의 eMBMS 구현방안)

  • Park, Min-ju;Won, Hong-sun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.22 no.6
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    • pp.903-909
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    • 2018
  • In December 2017, the world's first LTE-R for 250km/h high-speed railway was commercialized with the opening of Wonju-Gangneung high-speed railway. LTE-R has many advantages such as voice and video call, high-speed data transmission, coverage redundancy and DU redundancy. But it requires efficient use of radio resources because of a limited bandwidth of 10MHz for UL and DL, respectively. The existing unicast scheme has limited high frequency efficiency so when the number of users increases, service is limited due to the network load, which could be a problem for LTE-R in terms of stability and reliability. On the other hand, the multicast scheme via eMBMS can provide stable service even if the number of video users is high. This paper derives the number of unicast scheme users considering the LTE-R network with LAB test and calculation result, and proposes implementation plans and considerations for eMBMS commercialization on LTE-R.

A Digital Forensic Procedure and Service of Ship with VTS and Navigation Device (VTS 및 소형선박 항해장비의 항적추출을 통한 디지털 포렌식 절차 및 모델서비스)

  • Lee, Byung-Gil;Choi, Byeong-Chel
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2019.11a
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    • pp.243-245
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    • 2019
  • In the VTS, the predictions of vessel mobility and situation awareness of maritime environment are basic function. In recent years, pilotage information is an essential aware element of VTS personnel for vessel traffic management. So, we designed the structure of pilotage information service with VTS and tested in real environment. In the future, similar pilotage information can be used as a useful VTS service.

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Improvement of Handoff-state and QOS in Wireless Environment

  • Jeong, You-Sun;Choe, U-Gin
    • Journal of information and communication convergence engineering
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    • v.8 no.1
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    • pp.1-5
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    • 2010
  • In this paper, we propose for improving QoS in wireless micro cellular network using Cellular-IP/PRC(Paging Route Cache) with Paging Cache and Route Cache in Cellular-IP and propose for performance of realtime and non-real time handoff service using Handoff state machine Paging Route Cache. Although the Cellular-IP/PRC technology is devised for mobile internet communication, it bas its vulnerability in frequent handoff environment. On the other hand, Cellular IP combines the capability of cellular networks to provide high performance handoff and efficient location management of active and idle mobile users with the inherent flexibility, robustness and scalability found in IP networks. Also Cellular-IP/PRC use semi-soft handoff. During semi-soft hand off a mobile host may be in contact with either of the old and new base stations and receive packets from them. Packets intended to the mobile node are sent to both base stations and buffered, so when the mobile host eventually moves to the new location it can continue to receive packets without interruption. It should be suitable for realtime service such as multimedia traffic. But, much waste of resource will occur in this method, especially for non-real time services such as FTP and E-mail. Therefore, a new algorithm that performs different handoff according to characteristic of each traffic by use of reserved field in IP packet is proposed in this thesis. This hand off state machine using differentiated handoff improves quality of services in Cellular-IP/PRC. Suggested algorithm shows better performance than existing technology in wireless mobile internet communication environment. Matlab simulation results are improving QoS, show call drop and call blocking provided to Paging Router Cache during handoff state machine in Cellular-IP/PRC.

Learning from the USA's Single Emergency Number 911: Policy Implications for Korea (미국 긴급번호 911 운영시스템에 관한 연구: 긴급번호 실질적 통합을 위한 정책 시사점 제시 중심으로)

  • Kim, Hak-Kyong;Lee, Sung-Yong
    • Korean Security Journal
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    • no.43
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    • pp.67-97
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    • 2015
  • In Korea, a single emergency number, such as 911 of the USA and 999 of the UK, does not exist. This issue became highly controversial, when the Sewol Ferry Sinking disaster occurred last year. So, the Korean government has planned to adopt a single emergency number, integrating 112 of the Police, 119 of the Fire and Ambulance, 122 of the Korean Coast Guard, and many other emergency numbers. However, the integration plan recently proposed by the Ministry of Public Safety Security seems to be, what is called, a "partial integration model" which repeals the 122 number, but still maintains 112, 119, and 110 respectively. In this context, the study looks into USA's (diverse) 911 operating system, and subsequently tries to draw general features or characteristics. Further, the research attempts to derive policy implication from the general features. If the proposed partial integration model reflects the policy implications, the model can virtually operate like the 911 system -i.e. a single emergency number system - creating inter-operability between responding agencies such as police, fire, and ambulance, even though it is not a perfect integration model. The features drawn are (1) integration of emergency call-taking, (2) functional separation of call-taking and dispatching, (3) integration of physical facilities for call-taking and dispatching, and (4) professional call-takers and dispatchers. Moreover, the policy implications derived from the characteristics are (1) a user-friendly system - fast but accurate responses, (2) integrated responses to accidents, (3) professional call-taking and dispatching & objective and comprehensive risk assessment, and finally (4) active organizational learning in emergency call centers. Considering the policy implications, the following suggestions need to be applied to the current proposed plan: 1. Emergency services' systems should be tightly linked and connected in a systemic way so that they can communicate and exchange intelligence with one another. 2. Public safety answering points (call centers) of each emergency service should share their education and training modules, manuals, etc. Common training and manuals are also needed for inter-operability. 3. Personal management to enable-long term service in public safety answering points (call centers) should be established as one of the ways to promote professionalism.

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Design and Implementation of Visual/Control Communication Protocol for Home Automated Robot Interaction and Control (홈오토메이션을 위한 영상/로봇제어 시스템의 설계와 구현)

  • Cho, Myung-Ji;Kim, Seong-Whan
    • Journal of Internet Computing and Services
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    • v.10 no.6
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    • pp.27-36
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    • 2009
  • PSTN (public switched telephone network) provides voice communication service, whereas IP network provides data oriented service, and we can use IP network for multimedia transport service (e.g. voice over IP service) with economic price. In this paper, we propose RoIP (robot on IP) service scenario, signaling call flow, and implementation to provide home automation and monitoring service for remote site users. In our scheme, we used a extended SIP (session initiation protocol) for signaling protocol between remote site users and home robots. For our bearer transport control, we implemented H.263 video codec over RTP (real-time transport protocol) and additionally DTMF (dual tone multi-frequency) transport for robot actuator control. We implemented our scheme on home robots and experimented with KTF operator network, and it shows good communication quality (average MOS = 9.15) and flexible robot controls.

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