• 한국IT서비스학회지
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• 제5권2호
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• pp.39-58
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• 2006

The e-business strategies ultimately pursue creating the maximal value for customers through the competitive advantages and business opportunities newly created on the basis of information technologies. For the realization of e-business strategies, the successful implementation and operation of e-business system must be the crucial activities in and out of an organization. Therefore, in physical world, there were lots of interests that what kind of key factors can lead the success of e-business system. Moreover, in the field of academia also, there have been many research results for investigating and finding out the key success factors for e-business system. However, the perceptual level of the significance of key success factors that organization members perceive can be changed over each phase of system life cycle such phases as introduction, growth, maturity, and decline. This study investigated that there might be significant differences in the perceptual level regarding importance of success factors among phases of system life cycle.

• 한국시뮬레이션학회:학술대회논문집
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• 한국시뮬레이션학회 2001년도 The Seoul International Simulation Conference
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• pp.9-10
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• 2001

Simulation has been evolved with the advance of computer and technique of modeling application systems. Early simulations were numerical analysis of engineering models known as continuous simulation, analysis of random events using various random number generators thus named as Monte Carlo simulation, iud analysis o(\\\\`queues which are prevalent in many real world systems including manufacturing, transportation, telecommunication. Discrete-event simulation has been used far modeling and analyzing the systems with waiting lines and inefficient delays. These simulations, either discrete-event, continuous, or hybrid, have played a key role in industrial age by helping to design and implement the efficient real world systems. In the information age which has been brought up by the advent of Internet, e-business has emerged. E-business, any business using Internet, can be characterized by the network of extended enterprises---extended supply and demand chains. The extension of value chains spans far reaching scope in business functions and space globally. It also extends to the individual customer, customer preferences and behaviors, to find the best service and product fit for each individual---mass customization. Simulation should also play a key role in analyzing and evaluating the various phenomena of e-business where the phenomena can be characterized by dynamics, uncertainty, and complexity. In this tutorial, applications of simulation to e-business phenomena will be explained and illustrated. Examples are the dynamics of new economy, analysis of e-business processes, virtual manufacturing system, digital divide phenomena, etc. Partly influenced by e-business, a new trend of simulation has emerged called agent-based simulation, Agent-based simulation is a technique of simulation using software agent that have autonomy and proactivity which are useful in analyzing and integrating numerous individual customer's behavior. One particular form of agent-based simulation is swarm. This tutorial concludes with the illustration of swarm or swarm Intelligence applied to various e-business applications, and future directions and implications of this new trend of simulation.

• 한국전자거래학회지
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• 제7권1호
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• pp.141-152
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• 2002

Data dictionary is a collection of meta-data, which describes data produced and consumed while performing business processes. Data dictionary is an essential element for business process standardization and automation, and has a fundamental role in ERP application management and customization. Also, data dictionary facilitates B2B processes by enabling painless integration of business processes between various enterprises. We implemented data dictionary support in SEA＋, a component- based scalable ERP system developed in ETRI, and found out that it's a plausible feature of business information system. We discovered that data dictionary promotes semantic, not syntactic, data management, which can make it possible to leverage viability of the tool in the coming age of more meta-data oriented computing world. We envision that business data dictionary is a firm foundation of adapting business knowledge, applications and processes into the semantic web based enterprise infra-structure.

• The Journal of Asian Finance, Economics and Business
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• 제7권8호
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• pp.519-531
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• 2020

This research aims to identify the determinants of e-government satisfaction in Hanoi, Vietnam, and assess their impact. To collect data, we conducted an online questionnaire with citizens living in Hanoi in a time span of five weeks. We received 1,107 responses, divided into three groups: unaware, known, but not used, and used e-government. After leveraging past studies on satisfaction in different contexts, we arrived at six external variables that are of particular relevance to e-government satisfaction (i.e., efficiency, trust, reliability, convenience, citizen support, and transparency) as well as four control variables (i.e., age, gender, education level, and Internet frequency). We then applied both SPSS 22 and STATA 2016 to process and analyze the collected data and found that, while almost all external variables are statistically significant, all four control variables are not. Apart from convenience and trust, four factors - efficiency, reliability, citizens support, transparency - are important measures of system quality, information quality, service quality and relative benefits of e-government, which in turn positively and significantly impact citizens' satisfaction with the online public services. Furthermore, the efficiency variable has the most influence on customer satisfaction, and the level of impact on the dependent variable decreases in the following order: citizen support, reliability and transparency.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 2005년도 추계학술대회 발표 논문집
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• pp.381-387
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• 2005

As the most widely used media of BtoB e-business, the e-Marketplace (EM) can play an important role in the age of c-commerce (collaborative commerce). In supply chain management (SCM) area, the relationship-based collaboration among partners has shown great efficiency. Although the collaboration is important in both areas of EM and SCM there has been a critical difference in the selection of trade partners between them. In this paper, the EM's collaborative stages for integration with its customer system are reviewed and a system architecture is proposed for EM's electronic functional role within the perspective of collaborative commerce and buyer-supplier relationship. The relationship-based BtoB commerce through EM is reviewed to explain that it can be more beneficial than the commerce based on the price competitive selection of trade partners. With the proposed system architecture, an EM can be the functional medium for the collaborative IOIS system architecture.

• 통상정보연구
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• 제4권2호
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• pp.187-199
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• 2002

Global economy these days is characterized with an unlimited competition due to Globalization and Information Age. Expansion of E-business accelerates informationized and globalized society and also intensifies market competition. As a result, global economy gradually develops to knowledge-based economy, and Business Service Industry becomes essential to the production increase in the manufacturing industry as well as its high added value comes into the spotlight as one of rapidly growing business industry. Business Service Industry has not yet been academically established, however, it may be defined as the industry of which production is a mediating service in the production process rather than in the final consumption. The export of the manufacturing industry has traditionally played mainstream role in Korea where economic development has been centered on the manufacturing export. However, as with increasing emphasis on the role of service sector and highly developed industrial field in the national economy, not only the relationships between manufacturing industry and service industry becomes rapidly more involved, but also the importance of highly competitive service industry becomes emphasized in accordance with open global economy after WTO system takes off. Now it is time we come to the realization that service is in the center of national competitive power as a result of global door open in all service industry.

• 한국산업정보학회:학술대회논문집
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• 한국산업정보학회 2002년도 춘계학술대회 논문집
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• pp.433-445
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• 2002

본 연구는 전자정부의 실현을 위한 전자세정분야 가운데 정부와 고객(G2C)간의 비즈니스 유형으로 지방세의 전자납부제에 대한 현황을 고찰하고 이에 대한 활성화 방안을 제시하였다. 본 연구의 조사는 우리나라 232개 시군구의 지방자치단체의 담당자를 대상으로 면접조사와 더 불어 C군의 전자납부제 이용자를 대상으로 설문에 의한 전수조사를 실시하였다. 본 연구의 결과, 지방세 전자납부제는 전국적으로 196개의 시군이 도입운영 하고 있으나 지역별로 많은 차이를 보이고 있다. 또한, 전자납부제 운영 시스템에 있어서도 다양한 방식으로 운영되고 있으며, 이용연령층은 30대가 대부분을 차지하고 있었다. 요약컨대, 납세자의 연령층, 지역간의 이질성 시스템과 같은 인프라등에서 정보격 차가 매우 심각한 것으로 나타났다. 그러나 이용자들이 지방세 전자납부제에 대하여 긍정적으로 평가하고 있어서 앞으로 이 제도가 새로운 납부제도로 정착될 것으로 기대된다. 지방세 전자납부제의 활성화 방안으로 전자납부제 이용자에 대한 인센티브 부여, 전자납부방식에 의한 시용카드납부제 실시, 지방세 전자납부제 운영 시스템의 개선, 그리고 납세자 지식 정보화 교육의 강화등을 들 수 있다. 앞으로 전자정부실현을 위한 일환으로 추진하고 있는 지방세 전자납부제에 관한 좀 더 체계적이고 과학적인 접근을 통해 이 분야에 대한 심도있는 연구가 기대된다.

• 한국전자거래학회지
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• 제19권3호
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• pp.125-141
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• 2014

인터넷에서 매 순간 발생하는 데이터의 홍수는 사용자가 필요로 하는 유용한 정보를 검색하는데 어려움을 초래한다. 그래서 많은 사용자들이 자신이 원하는 정보를 쉽게 찾기 위한 기법을 고안하고 이를 지원하는 도구를 개발하게 되었다. 이런 유용한 도구 중 하나인 추천시스템은 기존의 사용자 정보를 분석하여 사용자가 원하는 제품이나 정보를 추천하는 것이다. 본 논문에서는 추천시스템을 활용하여 원하는 정보를 제안하는데 인구통계학적인 기법을 사용한다. 인구통계학 기반 추천시스템은 나이, 성별과 같은 인구통계학적인 특성을 사용하여 유용한 정보를 추출한다. 본 연구는 영화 선택 시 중요한 요소인 사용자 평점을 분석하고 이를 활용할 수 있는 방법을 제시하였다. 이를 위해 Internet Movie Database(IMDB) 웹 사이트에 있는 영화의 사용자 평점을 인구통계학적 요인으로 분석하였다. 본 논문에서는 인구통계학적 분석을 위해 사용자를 성별과 연령대로 분류하였고, 각 영화를 22개 장르로 나눈 IMDB 기준에 따라 사용자 평점을 분석하였다. 각 장르별 영화에 대해 사용자 그룹의 평균 평점을 F-테스트와 T-테스트를 수행하여 그 장르 영화 평점과 동일한 결과를 나타내는 대표 그룹을 찾아내었다. 인구통계학적 분석 결과인 대표 그룹은 새로운 영화가 개봉될 때 대표 그룹에 대한 프로모션과 추천을 통해 영화 홍보를 할 수 있는 대상을 찾아내는데 유용하다.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2010년도 추계학술대회
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• pp.638-640
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• 2010

bv의 무한 경쟁 상황에서 고객에 대한 차별화 된 서비스에 대하여 많은 기업들이 그 중요성을 인식하고 고객 만족을 위하여 많은 노력을 해왔다. 그러한 노력들이 체계적인 관리 하에 이루어져 효과를 극대화하여 기업의 이익으로 연결되는지의 관심에 e-CRM에 대한 논의가 많아지고 있다. 이에 따라 e-비즈니스에서의 중요 요소 기술인 SCM, ERP, BPR, ISP 및 CRM (Customer Relationship Management)에 대한 기술개발에 막대한 예산을 책정하여 수익 모델 개발을 고민하고 있다. 이에 본 연구에서는 차별화 된 e-비즈니스 사업 모델을 마련하기 위한 필수 요소 기술로써 키워드 추출 시스템 구조에 대해 살펴보며, 고객확보, 고객개발 및 고객유지의 노하우를 습득한다. 고객확보에서는 잠재고객 및 우량고객을 정의하고 고객의 니즈를 판단하며, 고객개발 부문에서는 고객의 이용률 제고방향과 잠재적 구매 니즈를 분석한다.

• Journal of Preventive Medicine and Public Health
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• 제53권2호
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• pp.117-125
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• 2020

Objectives: This study investigated the role of information and communication technology and women's empowerment in contraceptive discontinuation in Indonesia. Methods: The study used data from the 2017 Indonesia Demographic and Health Survey and monthly contraceptive calendar data. A Gompertz proportional hazards model was used for analysis. Results: The 12-month contraceptive discontinuation rate was higher among women who had used the Internet in the past year, women who were mobile phone owners, and women who reported having fully participated in household decision-making than among their counterparts. These factors significantly impacted the risk of contraceptive discontinuation in Indonesia, even after controlling for contraceptive method, age, parity, contraceptive intent, education, work status, place of residence, and wealth status. Conclusions: After adjustment for the control variables, a higher risk of contraceptive discontinuation was associated with having used the Internet in the past year, owning a mobile phone, and not participating in household decision-making. Higher contraceptive discontinuation risk was also associated with using contraceptive pills, older age, lower parity, intent of spacing births, more education, current unemployment, and rural residence, and the risk was also significantly higher for those in the lowest household wealth quintile than for those in the fourth household wealth quintile. The association of contraceptive discontinuation with the use of modern information and communication technology and relatively disempowerment in household decision-making may imply that information regarding family planning and contraception should be conveyed via social media as part of setting up an eHealth system. This must include a strong communication strategy to empower and educate women in contraceptive decision-making.