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An Analysis of Ordinary Mail Service Quality Attributes using Kano Model and Decision Tree Model (카노모형에서 의사결정나무모형을 이용한 통상우편서비스 품질속성 분석)

  • Choi, Hyeon Deok;Riew, Moon Charn
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.883-895
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    • 2016
  • Purpose: The demand for ordinary mail services supplied by 'Korea POST' is decreasing due to the opening of mail service market and the growth of alternative communication media such as e-mail and SNS. To overcome this situation it is urgent to introduce new services that can be able to appeal customers and to improve existing services. Methods: A field survey is conducted to corporate customers who send ordinary mails and individual customers who receive these mails, respectively. Quality attributes of ordinary mail services are classified by two-dimensional perspectives in terms of Kano model. Decision tree model is utilized for classifying the quality attributes. Comparative analyses are done whether there are perceived differences on each quality attributes between corporate customers and individual customers. Results: Quality attributes such as 'discount postal charges', 'sending small packages by simply dropping it into a mail box', 'sending a mail of any appearance', 'delivering a mail anywhere', and 'receiving a mail at a preferred time where a customer is located ' are classified differently according to some market segments, while most of the quality attributes are classified as attractive or one-dimensional. Conclusion: Decision tree model has been found to be most effective to classify quality attributes for each market segment especially when trying to classify quality attributes belonging to 'gray areas'. Based on the perceived differences on quality attributes among customers, strategic implications are suggested to obtain potential customers and to have competitive advantages.

An Adaptive Resource Allocation Scheme based on Renegotiation for QoS Provisioning in Wireless Mobile Netwerks (무선 이동 통신망에서 QoS 제공을 위한 재할당 기반의 적응적인 자원 할당 기법)

  • Hong, Jung-Pyo;Kim, Hwa-Sung
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.9A
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    • pp.1067-1074
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    • 2004
  • In the wireless mobile networks, it IS important to provide the quality-of-service (QoS) guarantees as they are increasingly expected to support the multimedia applications Although the QoS provisioning problem arises in the wire-line networks as well, the mobility of hosts and the scarcity of bandwidth make QoS provisioning a challenging task in wireless mobile networks. The resource allocation to multimedia applications of varying QoS reqUlrement 15 a complex issue. In this paper, we propose a new adaptive resource allocation scheme based on the concept of the resource reservation and the renegotiation in order to guarantee the QoS of the real-tune traffic. The proposed scheme is aimed at improving the perfonnance in terms of the new call blocking rate, the bandoff dropping rate, and the bandwIdth utilization.

Replantation of Nose Amputation by Use of Medical Leech (거머리를 이용한 코 절단의 재접합술)

  • Yim, Youngmin;Kwan, Ho;Oh, Deuk Young;Lee, Ji Yeon;Jung, Sung-No
    • Archives of Plastic Surgery
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    • v.32 no.1
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    • pp.124-130
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    • 2005
  • In the microsurgical era, replantation with microvascular anastomosis is considered as the most superior method in aspects of texture, color, shape in case of nose amputation. There are some reported cases of replantation in nose amputation historically, but most of them are composite graft cases rather than microvascular anastomosis. Only a few cases of successful nasal replantation with microvascular anastomosis have been reported due to the reason that the size of vessels is usually very small and identifying suitable vessels for anastomosis is difficult. Microanastomosis of artery and microanastomosis of vein are ideal in replantation, but identifying suitable veins is often difficult. Without venous anastomosis, resolving the venous congestion remains to be a problem. We can carry out arteriovenous shunt if we can find two arteries in amputee. However, the smaller the size of amputee is, the more difficult it is to find two arteries. Instead of arteriovenous shunt, we can try external venous drainage(frequently swab, pin-prick, stab incision, IV or local heparin injection, dropping, apply of heparin-soaked gauze, use of medical leech). Here, we present three cases of replantation with microscopical arterial anastomosis (one angular artery, two dorsal nasal arteries) and external venous drainage (stab incision, application of medical leech and heparin-soaked gauze) even though the size of amputee may be as small as $1.5{\times}1.0cm$. In all cases, surgical outcomes were excellent in cosmetic and functional aspects. This report describes successful replantation by microvasular anastomosis in case that suitable veins are not found.

Unified Model for Performance Analysis of IEEE 802.11 Ad Hoc Networks in Unsaturated Conditions

  • Xu, Changchun;Gao, Jingdong;Xu, Yanyi;He, Jianhua
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.2
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    • pp.683-701
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    • 2012
  • IEEE 802.11 standard has achieved huge success in the past decade and is still under development to provide higher physical data rate and better quality of service (QoS). An important problem for the development and optimization of IEEE 802.11 networks is the modeling of the MAC layer channel access protocol. Although there are already many theoretic analysis for the 802.11 MAC protocol in the literature, most of the models focus on the saturated traffic and assume infinite buffer at the MAC layer. In this paper we develop a unified analytical model for IEEE 802.11 MAC protocol in ad hoc networks. The impacts of channel access parameters, traffic rate and buffer size at the MAC layer are modeled with the assistance of a generalized Markov chain and an M/G/1/K queue model. The performance of throughput, packet delivery delay and dropping probability can be achieved. Extensive simulations show the analytical model is highly accurate. From the analytical model it is shown that for practical buffer configuration (e.g. buffer size larger than one), we can maximize the total throughput and reduce the packet blocking probability (due to limited buffer size) and the average queuing delay to zero by effectively controlling the offered load. The average MAC layer service delay as well as its standard deviation, is also much lower than that in saturated conditions and has an upper bound. It is also observed that the optimal load is very close to the maximum achievable throughput regardless of the number of stations or buffer size. Moreover, the model is scalable for performance analysis of 802.11e in unsaturated conditions and 802.11 ad hoc networks with heterogenous traffic flows.

A Study on the Body Types of the Chinese men II - Focusing on Beijing and Shanghai - (중국(中國) 성인(成人) 남성(男性)의 체형연구(體型硏究) II - 북경(北京) 상해(上海)를 중심(中心)으로 -)

  • Lim, Soon; Sohn, Hee-Soon;Kim, Jee-Yeon
    • Journal of Fashion Business
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    • v.5 no.1
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    • pp.17-33
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    • 2001
  • The purpose of this study is to offer the basic data for chinese men' clothing construction. This study analyzes characterization and classification of body types of the Chinese men with body measurement values. This researcher executed the body measurement of total 39 items on 414 chinese men in Beijing and Shanghai aged 20-49 years old and analyzed the data with methods of analysis of variance, factor analysis and cluster analysis using it as the study item. The results of this study can be summarized as follows; 1. As the result of comparative analysis of the body measurements by age group and birth region group in Beijing and Shanghai, the horizontal items such as the widths, depths, and girths increased with advancing ages, while heights decreased. 2. As the result of factor analysis on the items in Beijing and Shanghai, 5 factors on such as the first factor on the obesity of body, the second factor on the size of vertical of body, the third factor on the length of upper body, the forth factor on the width of the shoulder, the fifth factor on the degree of dropping shoulder were extracted. 3. As the result of classification based on the cluster analysis in Beijing, the body type were classified into 3 types. So, to see the feature of body form by types, type 1 was tallest, fattest type. type 2 was small stature, fat. type 3 was tall, thin. In Shanghai, he body type were classified into 3 types. So, to see the feature of body form by types, type 1 was tallest, fattest type. type 2 was small stature. type 3 was tall, thin.

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The Passenger Car Equivalence Models for Noise Level of Large Vehicles (대형차 소음환산계수 산정방법)

  • Yu, Wan;Lee, Seung-Ju
    • Journal of the Korean Regional Science Association
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    • v.6 no.1
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    • pp.57-68
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    • 1990
  • The purpose of this study is to develop the models to predict the noise PCE (Passenger Car Equivalence) of large running vehicles through noise prediction models. The noises were measured at the distance of 7.5M, 11.0M, and 14.5M from the noise source with test vehicles running at the speed of 40 Km/h, 60 Km/h, and 80 Km/h while normal traffic were detoured. Total noise levels were measured while vehicles were running at given speeds, Engine noise level was considered as the noise of its idle running at the three vehicle speeds shown above friction noise level was ascertained by moving the vehicle at given speeds without the engin operating. The noise prediction models for each noise source were developed by factors which affect to the each noise level. As a result of this paper, the reduction of total vehicle noise by increasing the distance to the noise source from 10 M to 15 M is as much as that by dropping its speed from 60 Km/h to 40 Km/h. Also, the reduction of PCE of total noise of large vehicle by making the noise source to that by reducing its speed from 80 Km/h to 60 Km/h. Enging noise PCE, which is in range between 65 and 160, is larger than friction noise PCE which is in range 3.5 and 5.5. Engin noise is the main noise of the large vehicles while friction noise is that of the small vehicles. Machine noise for large vehicles, and engin noise for small vehicles should be tightly controlled to reduce the vehicle noise. A low noise engine and tire, and the shape of vehicle body are needed to be developed to reduce noise further.

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Fabrication and Sensing Capability of Cholesterol Sensors Based on ZnO Nanofibers (산화아연 나노섬유 기반 콜레스테롤 센서의 제작과 성능)

  • Jo, So Yeon;Kim, Ji Yeong;Kim, Sang Sub
    • Korean Journal of Materials Research
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    • v.23 no.5
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    • pp.281-285
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    • 2013
  • In the present work, ZnO nanofibers were applied to electrode materials for the detection of cholesterol. ZnO nanofibers were synthesized using the electrospinning technique with zinc acetate as a precursor. Electrospinning-synthesized ZnO nanofibers were uniformly distributed by properly controlling the electrospinning parameters. After the calcination treatment, nanofibers of pure ZnO phase were synthesized. Then, these fibers were successfully placed on Au-coated glass substrates by dispersion of ZnO nanofibers in ethanol, dropping, and drying, in sequence. Cholesterol oxidase was then immobilized onto the surface of the ZnO nanofibers. To enhance the immobilization, Nafion was additionally applied. The sensing performances of the fabricated ZnO nanofibers-based sensors were analyzed by cyclic voltammetry in terms of cholesterol concentration ranging from 100 to 400 mg/dl. In the I-V curves, measured by cyclic voltammetry, the ZnO nanofiber-based sensor showed a proportional current behavior with cholesterol concentrations in phosphate buffered saline solution. The sensitivity was measured and found to be $30.7nA/mM{\cdot}cm^2$, which is comparable to the values reported in the literature. After not only optimizing the shape of the ZnO nanofibers but also improving the adhesion nature between the ZnO nanofibers and the Au conducting layer, these fibers can be a good candidate for electrode materials in devices used to detect low concentrations of cholesterol in blood.

A study on Biodegradability of Vegetable Oil based EP Grease (식물유계 EP그리스의 생분해도 평가에 관한 연구)

  • Nam Kyung-Im;Kim Young-wun;Chung Keunwo;Cho Wonoh;Jeon In-sik;Chung Yong-Mi
    • Proceedings of the Korean Society of Tribologists and Lubrication Engineers Conference
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    • 2003.11a
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    • pp.139-148
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    • 2003
  • In this study, biodegradable base Li-greases were prepared by using Li-soap thickener and vegetable oils such as soybean oil, rapeseed oil, castor oil and synthetic ester. Also, EP-greases were formulated by blending base Li-greases, anti-wear additives, EP additives, anti-oxidants and corrosion inhibitor etc. And EP-greases were characterized by analysing physical properties such as worked penetration, dropping point, 4-ball wear, extreme pressure, thermal properties etc. Biodegradability of base Li-greases and EP-greases were evaluated by CEC-L-33-A-93 method using several inoculums of domestic sewage treatment plant. As the results, biodegradability of vegetable oils were shown at the range of 97.1 to $98.4\%$. And biodegradability of base Li-greases and EP-greases were $86.2\%\;\~\;89.3\%\;and\;83.4\%\;\~\;90.0\%$ which were lower value than those o( vegetable oils due to effect of Li-soap thickener, respectively. Therefore, the EP-greases prepared in this study were easily biodegraded by microorgnism.

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Studies on the Laboratory Animal Modelling of Atherosclerosis and the Preventive Mechanisms of Dietary Fiber against Atherosclerosis (동맥경화증의 실험동물 모델화와 식이섬유의 동맥경화 방어기전에 관한 연구)

  • Kim, Hyoung-ook;Lee, Yong-soon;Lee, Heung-shik S;Shin, Kwang-soon;Lim, Chang-hyeong
    • Korean Journal of Veterinary Research
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    • v.33 no.3
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    • pp.513-524
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    • 1993
  • mechanisms for the hypocholesterolemic effects of $\beta$-glucan remain unclear. Rats were divided into 3 groups ; normal control group, atherogenic group(oral administration of cholesterol 40 mg/kg/day plus vit. $D_2$ 320,000 IU/kg/day), $\beta$-glucan treatment group(atherogenic treatment plus $\beta$-glucan 0.135 g/kg/day). The $\beta$-glucan treatment group showed moderate increases of serum lipids concentration compared with atherogenic group. In histopathological examination, aortas showed no critical lesions. The total fecal neutral sterols and bile acids excreted for 6 days was increased compared with both normal and atherogenic group. To compare effects of soluble fiber and insoluble fiber extracted from barley on postprandial lipemia, 5 healthy male adults ingested on separate days a low-fiber(total dietary fiber 2.61g) control meal or dietary fiber-enriched(12.61g) meals. Fasting and postprandial blood samples were obtained for 6.5h and serum lipids were analyzed. The serum total lipids, total cholesterols, LDL & VLDL-cholesterol were markedly reduced with soluble fiber-enriched meals, but no decrease with insoluble fiber-enriched meals. These results suggest that mechanisms for the hypocholesterolemic effect of $\beta$-glucan on rats were due to the inhibition of cholesterol absorption in the intestinal lumen and acceleration of cholesterol catabolism in the liver. And the soluble dietary fiber($\beta$-glucan) has the hypocholesterolemic effect by dropping serum LDL & VLDL-cholesterol in the clinical study.

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Effects of Colchicine and EMS Dropping to Apical Meristem on Induced Mutation and Plant Protein Pattern in Wasabia japonica Matsum (Colchicine과 EMS 돌연변이 처리가 고추냉이 식물체의 단백질 Pattern에 미치는 영향)

  • Park, Kie-In;Eun, Jong-Seon;Choi, Sun-Yong;Kwon, Sung-Whan;Lee, Kang-Soo;So, Sang-Sup;Youn, Myung-Ja
    • Korean Journal of Medicinal Crop Science
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    • v.5 no.1
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    • pp.36-42
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    • 1997
  • This study was investigated on the effects of colchicine and EMS. induced mutation, plant on the germination and polypeptide pattern and peroxidase activity monitored by two dimensional gel analysis in Wasabia japonica Matsum (wasabi). Germination rate of Muju was higher than that of Ulrung-Do and optimum concentration for germination was appeared 100 ppm GA3 containing with 10 ppm BAP in these cultivars. Survived plants rate of Muju was higher than that of Ulrung-Do after colchicine and EMS treatment. Peroxidase activity and plant height were decreased by mutagen treatments, while incresed in root and stem thickness. The number of protein spots and pattern showed difference between Muju and Ulrung-Do . The plants treated mutagen increased polypeptide spots, especially EMS treatment showed more different polypeptide pattern compared to control.

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