• Title/Summary/Keyword: direction of improvement

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An Empirical Study of Comprehensive Health Screening Medical Service Quality with Kano Model and PCSI Index (Kano 모델 및 PCSI 지수를 활용한 종합건강검진 의료서비스 품질에 대한 실증적 연구)

  • PARK, Ae-Jun
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.71-82
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    • 2019
  • Purpose - This study aims to identify the priorities of medical service quality improvement by customer satisfaction characteristics and potential customer satisfaction improvement (PCSI) index based on the dualistic quality classification of Kano Model (1984) for Comprehensive Health Screeening Center in General Hospitals and Centers only for Comprehensive Health Screening and suggest a direction for future improvement. Research design, data, and methodology - Through advanced research on health screening medical service quality, this study set four service quality factors, including tangible, human, process and supportive factors, and 39 measurement items. Based on these items, the study used 117 questions, which consist of dualistic quality factors, customer satisfaction coefficients, positive and negative questions for PCSI index and questions for current satisfaction. 300 effective samples were collected for adults in their 20s who experienced health screening service in Seoul, Gyeonggi-do and Incheon within the past two years. Collected data were input in the quality evaluation duality table to categorize quality factors and calculate customer satisfaction coefficients by Timko(1993). The study also analyzed PCSI index in comparison with current satisfaction and identified priorities in quality improvement. Results - It was found that the most urgent factors to improve the quality in both groups were adequate waiting hours and emergency response for complications, which are process factors classified as unitary quality. It is urgently needed to improve the quality as the PCSI index was high in supportive factors (complaint response team) as attractive quality in Comprehensive Health Screening Center in General Hospitals and in process factors (prevention of infection) as unitary quality in Centers only for Comprehensive Health Screening. As the PCSI index was low in space use as a tangible factor, it was found that the current level can be maintained instead of improvement. Conclusions - To improve the health screening medical service quality, it is required to focus on process factors (adequate waiting hours, emergency response for complications, prevention of infection) and supportive factors (complaint response team) among service qualities perceived by users. It is proposed to ensure continuous efforts to manage and reinforce priorities as a direction for future improvement in health screening service.

A Study of Reasonable Mechanical Engineering Curriculum and Accreditation Criteria (합리적 기계공학 교육과정 및 인증기준에 관한 연구)

  • Ha, Il-Kyu;Song, Dong-Joo
    • Journal of Engineering Education Research
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    • v.15 no.6
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    • pp.19-33
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    • 2012
  • We analyze the problems of curriculum management and accreditation criteria through data analysis and survey on domestic and foreign curriculums and accreditation criteria, propose an efficient curriculum model based on educational realities and requirements of all university members and suggest improvement direction for more efficient curriculum management and accreditation criteria. For this study, we investigate curriculum data of several domestic and foreign universities, analyze the datum in various aspects and conduct a survey on curriculum management and accreditation criteria for collecting extensive opinion of university members on curriculum management and accreditation criteria. We expect that the proposed curriculum model and improvement direction of curriculum and accreditation criteria will help university members to efficiently manage accreditation programs.

Application Status of Domestic Architectural Industry of Open BIM and Development Direction (국내 건설산업의 개방형 BIM 적용 현황 및 발전 방향(설계사무소를 중심으로))

  • Choi, Jung-Sik;Kim, In-Han;Jo, Chan-Won;Choi, Joong-Hyun
    • Korean Journal of Computational Design and Engineering
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    • v.14 no.6
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    • pp.355-363
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    • 2009
  • The purpose of this study is to suggest development direction of open BIM. To achieve this purpose, the authors have investigated application status and current problems of open BIM through question survey to design firm which is introducing or plan BIM. In addition, the authors have suggested improvement way about current problems of BIM application such as BIM standard guide, reference of practical application examples, BIM library, data interoperability between software, improvement of BIM software function and performance that is deducted through question survey.

An Analysis of Sunshine According to the Blocks Direction by Location Type in Apartment Complex (아파트단지의 입지유형별 주동향에 따른 일조분석)

  • 장승재;박민용
    • Journal of the Korean housing association
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    • v.14 no.5
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    • pp.11-17
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    • 2003
  • This study is aimed at analyzing on the sunshine according to the blocks direction by location type of apartment complex in Busan, to propose a planning on the decision of blocks direction and the improvement of architectural law in sunshine environment. The results of this study were as follows; On the basis of winter solstice in "□ block type", the average of ratio of shadow area in flat site is 51 % in apartment with a southern exposure, 39% in apartment with a south-eastern exposure. The average of ratio of shadow area in the descended site toward the north is 49% in apartment with a southern exposure, 34% in apartment with a south-eastern exposure. The average of ratio of shadow area in the descended site toward the south is 66% in apartment with a southern exposure, 53% in apartment with a south-eastern exposure.

The Improvement Direction of the Honorary Industrial Safety Supervisor System (명예산업안전감독관 제도의 운영현황 및 개선방향)

  • 이동형;김병규
    • Journal of the Korea Safety Management & Science
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    • v.4 no.1
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    • pp.11-25
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    • 2002
  • Though the Honorary Industrial Safety Supervisor System was activated from 1995, the system did not show the better effectiveness due to the unconcern of top management and the insufficient support of government etc. The purpose of this study is to analyze the problems of the system and to present the improvement direction of that system. The research result points out that we have to consider the following countermeasures; First, the government should make up the support system by a law dealing with proper compensation and professional education for the supervisor, and tax reduction for companies. Second, the companies should make an effort firming up the safety consciousness of top management, and strengthening the employees' concern about safety through continuous safety education and campaign by a labor union, and promoting the supervisor's pride through recognition from top management and other employees.

Characteristics of the Lower Limbs Muscular Force on the Angle Variation of Tilting Bed (경사 침대의 각도 변화에 따른 하지 근력 특성)

  • 김경;김성현;정성환;김기범;권대규;홍철운;김남균
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.944-947
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    • 2004
  • The purpose of this study was to identify the characteristics of muscular power by COP(center of pressure) training according to the angle variation of tilting bed. We changed the angles of tilting bed(up-down direction 0$^{\circ}$, 15$^{\circ}$, 30$^{\circ}$, 45$^{\circ}$ and right-left direction -15$^{\circ}$, 0$^{\circ}$, +15$^{\circ}$) for the correlation between angles and muscular power. And we measured EMG(electormyography) of lower limbs muscle(rectus femoris, biceps femoris, and gastrocnemius, tibialisa anterior) during COP training. COP training was divided by the COP trace training(in all direction) and sine wave trace training(vertical and horizontal direction). As the result, we obtained the improvement effect of COP training and we showed that electromyography(EMG) variations of lower limbs muscle on the angle variations of tilting bed were investigated.

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Comparison and Analysis of Domestic and Foreign Building Energy Rating Systems (국내외 건물 에너지성능 인증제도 비교, 분석)

  • Song, Seung-Yeong;Lee, Soo-Jin
    • Journal of the Korean Solar Energy Society
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    • v.27 no.4
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    • pp.77-85
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    • 2007
  • With the increase in the demand for sustainable and environment-friendly development all over the world, it becomes an urgent issue for Korea to reduce $CO_2$ emission. Since building industry accounts for about 40% of international energy and resource consumption and $30{\sim}40%$ of $CO_2$ emission, it is essential to prepare for energy-efficient building. This study aims to seek for improvement direction for a domestic Building Energy Efficiency Rating System through the comparison with foreign systems. Two foreign building energy rating systems which have the similar application scope with domestic one, HERS(Home Energy Rating System) and SAP(Standard Assessment Procedure)2005 were selected. As compared with foreign systems, we intended to suggest improvement direction for effective application of Building Energy Efficiency Rating System in Korea.

A Study on the Revision direction of Disability Firm Activity Promotion Law for the activation for the Disability Firm (장애인기업의 활성화를 위한 "장애인기업활동촉진법" 개정방향에 관한 연구)

  • Won, Jun-Ho;Song, Soo-Jeong;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.11 no.1
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    • pp.51-57
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    • 2009
  • In order recently to plan the economic position improvement and an independence of the disability the concept which is the "Disability Firm Activity Promotion Law" establishes and "the Disability firm" uses. But the policy the Disability Firm Activity Promotion Law which is an obstacle for the true feelings Disability firm was about there is a lingering. Promotes the activity of the Disability firm from the research which sees the Disability Firm Activity Promotion Law revision direction for the competitive improvement of the Disability firm.

Improvement of Magnetic Circuit Characteristics for Moving Magnet Type Actuator in High Density Optical Disc (고밀도 광 디스크용 가동자석형 구동기의 자기회로특성 개선)

  • 정호섭;윤용한
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2001.11b
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    • pp.780-785
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    • 2001
  • A moving-magnet type pickup actuator is proposed, which has the back-yoke to improve th sensitivity. Through the magnetic path analysis, we can find that the flux density is increased i the air gap by the pole assignment of magnet and the adding of back-yoke can reduce the flu leakage and induce 40% up of flux density. Experimental results show that the sensitivity i improved in the tracking direction, however, the improvement doesn't occur in the focusing direction. Finally, the compensation performance is tested in HD-DVD system. And it is verifie that the actuator can compensate the disc tilt of ${\pm}$0.7$^{\circ}$.

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A study of commercial vehicle cab vibration on the driving conditions (상용 차량의 주행 중 발생하는 캡의 진동에 관한 연구)

  • Choi, Byungjae;Han, In-kyu;Cho, Jeong-wook
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2014.10a
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    • pp.472-475
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    • 2014
  • Abnormal cab vibrations in the Y direction in commercial vehicles during driving(70~90kph) are not common vibrations that happen to vehicles during driving and can be an obstacle to normal driving. This study conducted Operation Deflection Shape(ODS) testing to identify the causes of those abnormal cab vibrations and find solutions for them and also a sine sweep test to find resonance and frequency in the cab suspension system and set directions for improvement. The study also altered the shape of the bush inner part for changes to the rigidity features of the cab bush in the Y direction and revised the design with optimal rigidity in the Y direction, thus improving abnormal cab vibrations in the Y direction during driving.

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