• 제목/요약/키워드: design industry

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디저트카페 품질과 친환경 행동이 고객 신뢰와 충성도에 미치는 영향 : MZ 세대를 중심으로 (Effects of Dessert Cafes' Quality and Eco-Friendly Behavior on Customer Trust and Loyalty - Focused on Generation MZ)

  • 이새미;박상언;이드보라
    • 한국프랜차이즈경영연구
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    • 제13권1호
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    • pp.47-57
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    • 2022
  • Purpose: Recently, it is common to see cases where an amount similar to the cost of a meal is spent on dessert, or an amount greater than the cost of a meal is spent on dessert. The generation MZ is showing a tendency of 'value consumption' by consuming values and beliefs in consideration of the recent impact on society and the environment. Therefore, this study aims to analyze the effect of dessert cafe quality and eco-friendly behavior on customer trust and loyalty targeting the generation MZ who have visited desert cafés. This study examined the mediating role of customer trust in the relationships between desert café quality, eco-friendly behavior and customer loyalty, and also the moderating effect of and eco-friendly behavior on customer trust and customer loyalty. Research design, data, and methodology: To achieve purposes of this study, 229 data were collected from respondents who visited desert café and analyzed using measurement model (reliability test and correlation analysis), Fornell-Larcker Criterion and Heterotrait-Monotrait Ratio (HTMT) assessment, and structural equation model (PLS-SEM) with SPSS 22.0 and SmartPLS 3.3.7. Results: The research results are as follows. First, desert cafes' quality positively influenced customer trust but did not customer loyalty. Second, desert cafes' eco-friendly behavior positively influenced customer trust and customer loyalty. Fourth, the interaction term of dessert cafe quality and eco-friendly behavior did not influence customer trust and customer loyalty. Conclusions: This study emphasized the necessity of service quality and eco-friendly behavior of dessert cafes by examining the relationship between the quality of dessert cafes and eco-friendly behaviors, customer trust and loyalty. It also found the importance of the role of trust in securing loyal customers. In order to secure and retain loyal customers, the owners of dessert cafes should make effortsto improve the quality of the cafes' products and services so that customers can feel a sense of trust, and actively publicize that they are practicing eco-friendly management. As a result of this study, it is intended to provide practical implications for the management of dessert cafes by understand ing the effects of product and service quality and eco-friendly behaviors of companies to bakery industry workers and start-ups.

편의점의 혁신성이 인지적 인게지먼트와 정서적 인게이지먼트, 그리고 점포충성도에 미치는 영향 (Impacts of Perceived Innovativeness of Convenience Store on Consumer Brand Engagement and Store Loyalty)

  • 이영은;이용기
    • 한국프랜차이즈경영연구
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    • 제13권1호
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    • pp.35-46
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    • 2022
  • Purpose: With the rapid changes in the technical development and the trend of consumption trend, the convenience store industry is facing an unprecedented competitive situation in the consumption environment where the boundary between online and offline is broken due to the stagnation of offline distribution channels and the spread of online shopping. The biggest innovation strategy of the major convenience store brands in recent years are introducing the O2O (Online to Offline) platform and presenting new products and services beyond the boundaries of online and offline to transform themselves into Omni Channel stores. The study is designed to analyze the effect of innovativeness of convenience store as a stimulus in O2O platform which customers perceive on store loyalty, the final response to external stimuli, through customer engagement with convenience store brands. Specifically, the innovativeness of convenience stores was divided into types of core activities in corporate marketing and focused on innovations in services, products(proposals), promotions and experiences. Research design, data, and methodology: Various hypotheses have been developed to achieve this research purpose. The data were collected from 1,128 questionnaires the age between 15 and 60 who had experience using retail store apps and delivery apps and were analyzed using SPSS 22.0 and SmartPLS 3.3.7 program. Measurement model analysis was carried out to assess convergent and discriminant validity. Also, common method bias was tested using the values of VIF (variance inflation factor). The hypotheses were tested using structural equation modeling with SmartPLS 3.3.7 program. Results: First, service innovation has a positive effect on cognitive engagement. Second, product, promotion and experience innovation have a positive effect on cognitive and affective engagement. Third, cognitive influences affective engagement. Finally, both cognitive and affective engagement affect store loyalty, but affective engagement has a stronger effect on store loyalty than cognitive engagement. Conclusions: All four types of innovation and cognitive engagement have a positive effect on emotional engagement, which has a stronger effect on store loyalty than cognitive engagement. Thus, while innovation can build loyalty through emotional engagement, innovation strategies must be designed and pursued with caution in terms of impact through cognitive engagement may not achieve the planned goals.

청년층 취업자 및 미취업자 노동시장 이동 연구 (A Study on the Movement of the Young Employed and Unemployed in the Labor Market)

  • 장유미
    • 문화기술의 융합
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    • 제8권5호
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    • pp.307-313
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    • 2022
  • 우리나라 청년층에서는 경제활동참가와 실업이 동시에 나타나면서 더욱 심각한 문제를 안고 있어 노동시장이동에 대한 연구는 청년층의 실업을 극복하기 위한 연구라 볼 수 있다. 본 연구는 고용패널 중 청년패널조사 자료를 통해 청년층 취업자와 미취업자의 노동이동이 어떻게 진행되었는지 살펴보고, 취업자와 미취업자의 이동 경로와 이동에 영향을 미치는 요인을 확인하고자 하였다. 취업자의 경우 전문자격증을 소지하고 있었고, 안정적이지 않은 종사상 지위의 경우 취업 후에도 안정적인 지위 변화를 위해 노동이동 노력하였으며, 정규직이어도 적성과 일치하지 않으면 비정규직을 택하기도 하였으며, 평균임금이 노동이동의 중요한 요인으로 나타났다. 미취업자의 경우 일자리 경험이 없거나, 구직활동기간이 길어질수록, 취업노력을 하지 않을수록 미취업 가능성이 큰 것으로 나타났다. 미취업의 경우개인을 위한 지속적인 노력도 중요하지만 동시에 부모의 학력이 영향을 미치는 것으로 나타나 가정환경이 직·간접적으로 노동시장 이동에 영향을 미치고 있다는 사실은 여전하였다. 한편 학력이 높을수록 안정형이 많은 것으로 나타났으며, 수도권지역에 안정형이 가장 많았다. 이는 정부 및 지방자치단체 및 지역의 산업체, 지역대학의 유기적인 관계를 통한 지역노동시장의 활성화 전략이 지역균형발전과 더불어 어느 때 보다 시급하게 모색되어야 한다.

일차슬러지, 이차슬러지 및 음식물류폐기물의 단독 및 통합 혐기성 소화: 혼합비율 차이에 따른 바이오가스 생산량 조사 (Anaerobic Mono- and Co-digestion of Primary Sludge, Secondary Sludge and Food Waste: Biogas Production at Different Mixture Ratio)

  • 강선민;김민재;이주윤;정성윤;이태윤;남광희;이준엽
    • 한국환경과학회지
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    • 제32권1호
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    • pp.47-55
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    • 2023
  • This study evaluated the biochemical methane potential (BMP) of primary sludge, secondary sludge, and food waste in batch anaerobic mono-digestion tests, and investigated the effects of mixture ratio of those organic wastes on methane yield and production rate in batch anaerobic co-digestion tests, that were designed based on a simplex mixture design method. The BMP of primary sludge, secondary sludge and food waste were determined as 234.2, 172.7, and 379.1 mL CH4/g COD, respectively. The relationships between the mixing ratio of those organic wastes with methane yield and methane production rate were successfully expressed in special cubic models. Both methane yield and methane production rate were estimated as higher when the mixture ratio of food waste was higher. At a mixing ratio of 0.5 and 0.5 for primary sludge and food waste, the methane yield of 297.9 mL CH4/g COD was expected; this was 19.4% higher than that obtained at a mixing ratio of 0.3333, 0.3333 and 0.3333 for primary sludge, secondary sludge, and food waste (249.5 mL CH4/g COD). These findings could be useful when designing field-scale anaerobic digersters for mono- and co-digestion of sewage sludges and food waste.

The Future of NVH Research - A Challenge by New Powertrains

  • Genuit, Ing. K.
    • 한국소음진동공학회:학술대회논문집
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    • 한국소음진동공학회 2010년도 춘계학술대회 논문집
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    • pp.48-48
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    • 2010
  • Sound quality and NVH-issues(Noise, Vibration and Harshness) of vehicles has become very important for car manufacturers. It is interpreted as among the most relevant factors regarding perceived product quality, and is important in gaining market advantage. The general sound quality of vehicles was gradually improved over the years. However, today the development cycles in the automotive industry are constantly reduced to meet the customers' demands and to react quickly to market needs. In addition, new drive and fuel concepts, tightened ecological specifications, increase of vehicle classes and increasing diversification(increasing market for niche vehicles), etc. challenge the acoustic engineers trying to develop a pleasant, adequate, harmonious passenger cabin sound. Another aspect concerns the general pressure for reducing emission and fuel consumption, which lead to vehicle weight reductions through material changes also resulting in new noise and vibration conflicts. Furthermore, in the context of alternative powertrains and engine concepts, the new objective is to detect and implement the vehicle sound, tailored to suit the auditory expectations and needs of the target group. New questions must be answered: What are appropriate sounds for hybrid or electric vehicles? How are new vehicle sounds perceived and judged? How can customer-oriented, client-specific target sounds be determined? Which sounds are needed to fulfil the driving task, and so on? Thus, advanced methods and tools are necessary which cope with the increasing complexity of NVH-problems and conflicts and at the same time which cope with the growing expectations regarding the acoustical comfort. Moreover, it is exceedingly important to have already detailed and reliable information about NVH-issues in early design phases to guarantee high quality standards. This requires the use of sophisticated simulation techniques, which allow for the virtual construction and testing of subsystems and/or the whole car in early development stages. The virtual, testing is very important especially with respect to alternative drive concepts(hybrid cars, electric cars, hydrogen fuel cell cars), where complete new NVH-problems and challenges occur which have to be adequately managed right from the beginning. In this context, it is important to mention that the challenge is that all noise contributions from different sources lead to a harmonious, well-balanced overall sound. The optimization of single sources alone does not automatically result in an ideal overall vehicle sound. The paper highlights modern and innovative NVH measurement technologies as well as presents solutions of recent NVH tasks and challenges. Furthermore, future prospects and developments in the field of automotive acoustics are considered and discussed.

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How to automatically extract 2D deliverables from BIM?

  • Kim, Yije;Chin, Sangyoon
    • 국제학술발표논문집
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    • The 9th International Conference on Construction Engineering and Project Management
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    • pp.1253-1253
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    • 2022
  • Although the construction industry is changing from a 2D-based to a 3D BIM-based management process, 2D drawings are still used as standards for permits and construction. For this reason, 2D deliverables extracted from 3D BIM are one of the essential achievements of BIM projects. However, due to technical and institutional problems that exist in practice, the process of extracting 2D deliverables from BIM requires additional work beyond generating 3D BIM models. In addition, the consistency of data between 3D BIM models and 2D deliverables is low, which is a major factor hindering work productivity in practice. To solve this problem, it is necessary to build BIM data that meets information requirements (IRs) for extracting 2D deliverables to minimize the amount of work of users and maximize the utilization of BIM data. However, despite this, the additional work that occurs in the BIM process for drawing creation is still a burden on BIM users. To solve this problem, the purpose of this study is to increase the productivity of the BIM process by automating the process of extracting 2D deliverables from BIM and securing data consistency between the BIM model and 2D deliverables. For this, an expert interview was conducted, and the requirements for automation of the process of extracting 2D deliverables from BIM were analyzed. Based on the requirements, the types of drawings and drawing expression elements that require automation of drawing generation in the design development stage were derived. Finally, the method for developing automation technology targeting elements that require automation was classified and analyzed, and the process for automatically extracting BIM-based 2D deliverables through templates and rule-based automation modules were derived. At this time, the automation module was developed as an add-on to Revit software, a representative BIM authoring tool, and 120 rule-based automation rulesets, and the combinations of these rulesets were used to automatically generate 2D deliverables from BIM. Through this, it was possible to automatically create about 80% of drawing expression elements, and it was possible to simplify the user's work process compared to the existing work. Through the automation process proposed in this study, it is expected that the productivity of extracting 2D deliverables from BIM will increase, thereby increasing the practical value of BIM utilization.

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군집신경망과 확률신경망 이론을 이용한 연약지반의 측방유동 평가 모델 (Evaluation Model for Lateral Flow on Soft Ground Using Commitee and Probabilistic Neural Network Theory)

  • 김영상;주노아;이종재
    • 한국지반공학회논문집
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    • 제23권7호
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    • pp.65-76
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    • 2007
  • 최근 급속한 경제발전과 지역산업의 성장으로 인하여 많은 물류이동 발생과 함께 연약지반에 도로를 건설하는 경우가 많아지면서 연약지반 상에 축조된 지반구조물과 관련한 제반 문제점들이 대두되고 있다. 특히 말뚝 기초 형식의 교대나 건축물을 연약지반에 시공할 경우 비정상적인 측방유동에 의한 변위가 기초지반에 발생하여 상부 구조물의 안정성과 사용성에 많은 문제를 야기하고 있다. 측방유동은 말뚝의 파손원인과 측방변위에 대한 상관관계 연구, 연약지반 상에 설치된 말뚝의 변형과 모멘트에 대한 연구, 수치해석법을 이용한 연약지반상의 성토에 따른 측방변위 특성 및 현장계측을 통한 측방변위 특성 등 많은 연구가 수행되어지고 있으나 측방유동현상은 지금까지도 그 역학적 메커니즘이 정량적으로 파악하기 어렵고, 측방유동에 대한 합리적인 설계법이 확립되어 있지 않는 실정이다. 본 연구에서는 국내 및 일본 측방유동 발생 사례를 바탕으로 효과적이고 보다 정확한 측방유동 판정을 위하여 확률신경망과 군집신경망이론을 이용한 평가모델을 구축하고 기존의 측방유동 판정식과 비교하였다. 연구결과 제안된 확률신경망과 군집신경망 모델들의 측방유동 판정 성공률이 기존의 판정식들에 비해 매우 높은 정확도를 가지며 효과적인 것으로 나타났다.

The Effect of Export on R&D Cost Behavior: Evidence from Korea

  • Chang Youl Ko;Hoon Jung
    • Journal of Korea Trade
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    • 제26권5호
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    • pp.23-38
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    • 2022
  • Purpose - This research intends to find out whether R&D cost stickiness shows differentiated aspects depending on exports in Korea. A cost behavior that indicates a lower rate of costs decrease when sales decrease than the rate of costs increase when sales increase is called cost stickiness. This sticky cost behavior is caused by considering the adjusting costs. This study aims to empirically verify that R&D cost stickiness is greater in export firms than in non-export firms. We also investigate the effect of exports on R&D cost stickiness is nonlinear. Design/methodology - We obtain data for the analysis from Kis-Value and TS2000 from 2012 to 2020. This study tests for R&D cost stickiness of exports using the cost stickiness model developed by Anderson et al. (2003) that is used in a lot of prior literature. To explore the nonlinear behavior of R&D cost stickiness we include a quadratic term of exports in our model. Findings - The results of our analysis are as follows. First, we observed that R&D costs of export firms are more sticky than that of non-export firms. Our result indicated that export firms are less likely to reduce R&D costs in decreasing sales periods in preparation for future sales recovery. Second, our empirical evidence shows that export firms view R&D costs much favorably. However, we hypothesize that the effect of export intensity on R&D costs may not necessarily be linear. Our result shows the effect of exports intensity on R&D stickiness is thus nonlinear, forming a reverse U-shaped curve. When export intensity exceeds a certain threshold, the growth rate of R&D costs appears to be viewed negatively. Firms with relatively high export intensity do not support R&D costs, viewing them as taking away firms' resources from other more productive costs. On the contrary, those with export intensity under the threshold view R&D costs as beneficial and therefore promote further R&D costs when revenue decreases. Originality/value - The results of this research can contribute academically to the expansion of empirical research on R&D cost stickiness. R&D cost stickiness varies by industry. As a result of our research, the managers of export firms recognize the importance of R&D to lead innovation. We expected that this research contributes to further studies on R&D costs and cost stickiness. Second, this research has implications from a business perspectives. Our findings of export firms' R&D stickiness suggest that export firms' managers should consider keeping the stickiness of R&D when revenue decreases because it is essential for exporting firms to maintain their R&D stickiness to secure long-term competitiveness. R&D stickiness can be used on a practical basis to emphasize the need for continuous investment in exporting firms' R&D activities.

레오나르도 다 빈치와 J.N.L. 뒤랑의 그리드 사용법에 관한 비교 연구 (A Comparative Study on the Different Usage of the Grids between Leonardo da Vinci and J.N.L. Durand)

  • 황민혜
    • 예술인문사회 융합 멀티미디어 논문지
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    • 제7권8호
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    • pp.189-199
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    • 2017
  • 본 연구는 레오나르도 다 빈치와 J.N.L. 뒤랑이 건축 평면도를 설계하는 과정에 공통적으로 보이는 그리드 사용법을 비교함으로써, 그 차이를 밝혀내고 이를 통해 서양 건축사 내에서 이들의 위상을 재평가 하는데 목적이 있다. 표준화된 측정 도구가 없었던 시절에 보조선은 디자인을 하는 데 있어 필수불가결한 요소였으며, 이는 전적으로 건축가 개인의 사고방식과 디자인 편의에 의존해서 사용되었다. 이에 건축가들이 그려내는 보조선을 연구하는 것은 그 건축가가 지니고 있던 시대 의식과 사상, 철학, 과학과 수학 등이 관련된 인간의 인식체계를 연구하는데 상당히 타당성이 있는 도구라 여겨진다. 특히 디자인 분야에서의 그리드는 고대로부터 일반적으로 사용되어 왔던 보조선 중 하나이다. 그럼에도 불구하고 정작 건축 분야에서만큼은 레오나르도 다 빈치와 J.N.L. 뒤랑을 제외하고는 그리드 사용자가 드물다. 게다가 이들은 그 사용법에 있어서 상당한 차이점을 보이고 있다. 레오나르도 다 빈치의 그리드 규격은 동일한 것이 아니라, 선행해서 놓인 실의 가로 및 세로 규격에 맞추어 달라지고 있으며, 중심이 다른 그리드가 순차적으로 사용된다는 것이 특징적이다. 반면 J.N.L. 뒤랑의 그리드 중심은 항상 도면의 중심과 일치한다. 그리드의 모든 위치는 하나의 공통된 점을 중심으로 위상을 정할 수 있으며, 모두 동일한 규격을 전제하고 있다. 이에 본 연구에서는 레오나르도 다 빈치의 그리드를 '구상적', J.N.L. 뒤랑의 그리드를 '추상적'이라 구분하여 보았다.

비정형 데이터 분석을 통한 기술과 문화의 융합적 관점의 지역 건설기획단계 정책의사결정 영향요인 분석 (Convergence Analysis on Policy Decision Making Factor of Local Construction Planning Phase by Using Unstructured Data in point of the Technology and Culture)

  • 박은수;김지은
    • 한국과학예술포럼
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    • 제23권
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    • pp.149-162
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    • 2016
  • 본 연구의 배경 및 연구방법과 범위, 연구내용은 다음과 같다. 최근 복합적이고 다양한 지역건설의 요구와 관심이 높아짐에 따라 건설을 인간의 삶과 연결시키려는 시도, 즉 건설에서의 기술적인 요소의 바탕에 문화적인 관점을 필수적인 상호 연계 요소로서 살펴볼 필요가 있다. 지역 자정능력의 향상을 위해서 개발논리에 따른 단편적인 지역 건설이 아닌 다양한 지역 문화와의 상생을 통해 건설 문화를 현대적인 관점으로 계승하고 활용할 필요가 있다. 이에 본 연구는 첨단 산업이 접목된 살기 좋은 지역을 건설하기 위한 전략적이고 효과적인 건설기획단계 의사결정 과정에 대해서 기술과 문화의 융합적 관점의 관련 영향요소들을 도출하고자 한다. 이를 위해 본 연구는 건설기획단계의 의사결정을 수립함에 있어 지역 고유의 기술 및 문화 콘텐츠를 고려한 융합적 관점의 정책 의사결정 영향요소를 비정형 데이터 분석 방법을 활용해 분석하고자 한다. 결론은 다음과 같다. 지역 건설기획단계는 정책적 요소로서 무형(無形)과 유형(有形)의 요소들이 다양한 의미들을 내포하고 있고, 기술적인 요소들은 건설분야에서의 다양한 정성적인 요소와 정량적인 기술요소와 접목되어 있다. 건설기획단계 의사결정을 이해한다는 것은 구조, 형태, 공법 등 눈에 보이는 '기술적 요소' 뿐만 아니라, 공간이 형성되는 과정에서 투영된 삶의 방식과 시대정신, 종교와 학문 그리고 예술에 대한 지적 통찰력과 같은 눈에 보이지 않는 '문화적 요소'까지도 포함하는 총체적 접근이 필요하다.