• Proceedings of the Korean Institute of Building Construction Conference
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• v.y2004m10
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• pp.91-94
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• 2004

The demand for apartments is decreasing as the condition of housing market in Korea has changed. Therefore, construction companies have to understand the needs of the customers to win over them. It is important for construction companies not only to supply customers with high quality apartments but also to provide them high service quality for a long range plan. One of the important service of the construction companies is after-service(A/S) that includes the defect management. The inhabitants' unsatisfactory defect management will worse the image of the company among the future customers. Also A/S is one of the best way for the company to create good impression to the customers. so the defect management carried out by construction firms has to satisfy the inhabitants. In this study. the degree of association between inhabitants satisfaction and the company's image is proved and the factors of the inhabitants dissatisfaction in defect-management are presented. The major factor that causes dissatisfaction is the long service time of the defect management. Therefore, shortening the time of process taken to deal with the defects would allow construction outfits to satisfy their customers effectively and to be more competitive ones in the Korean apartment market.

• 한국IT서비스학회:학술대회논문집
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• 2003.11a
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• pp.713-721
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• 2003

The time to market and productivity of embedded system needs a quality measurement process management of embedded software. But, defect management without preemptive analysis or prediction is not useful for quality measurement process management. This subject is focused on the defect that is one of the most important attributes of software measure in the process. Defining of defect attribute and quality measurement process management is according to understanding of embedded sw characteristics and defect data. So, this study contributes to propose the good method of the quantitative based on defect management in the test phase of sw lifecycle.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2011.11a
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• pp.5-6
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• 2011

Defect dispute has been a continuous claim that concerning a apartment building. However, objective standard of judgment is inadequate to solve defect dispute. Furthermore, it need to scientific evidence that composited standard of judgment. This evidence has a necessary to collect a data for a long time and systematically analyze. Therefore, it need to develop smart information management system, in this study, it review user-oriented condition as swot analysis.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2018.05a
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• pp.155-156
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• 2018

Apartment houses are now a popular form of general housing, and the construction techniques and materials quality used to construct apartments are also continuously evolving as if they were representative. However, issues concerning flaws are constantly being reported in the press. This study attempts to analyze the trend of conflicts related to defects and to analyze the types of defects received in the apartment building, to suggest the development of the integrated defect management system, and to develop the construction based on the development of the system.

• International conference on construction engineering and project management
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• 2015.10a
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• pp.232-235
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• 2015

Defect data contains experiential knowledge about specific work conditions. And the number of projects performed by a company is too limited for an individual to experience the various defects under the current complex construction environment. Therefore, in order to manage and prevent a reoccurrence of defects, a proper data feedback mechanism is required. However, most defect data are stored in unstructured ways, resulting in the fundamental problem of data utilization. In this paper, a new framework is proposed by using linked data technologies to improve defect data utilization. The target of this framework is to convert defect data to the ontology-based linked data format for sharing defect data from different data sources. To demonstrate it, some technical solutions are implemented by using real cases. The proposed approach can reduce data search time and improve the accuracy of search results as well. Moreover, the proposed approach can be applied to other domains that need to refer to external sources such as safety, specification, product, and regulation.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2010.05a
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• pp.135-138
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• 2010

In the construction industry, construction management system using information technology has been applied diversely to increase productivity. Although IT device such as PDA, RFID, Barcode, wireless network and web camera has been introduced in construction site, the usage of these device is restricted, because these cause engineer to do additional work. The suggested process using Digital Pen in this study, which can lessen engineer's additional work, get defect data promptly. Also accumulated data is utilized effectively for analyzing construction site. The purpose of this study is to introduce Digital Pen System as a means of construction data acquisition for improving productivity.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.6
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• pp.369-376
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• 2013

Finance Information System is critical national infrastructure. Therefore it is important to select variables of defect causal factor for the system defect management effectively. We research and analyze detected errors in A Company's Finance Information System for three years. In the result of research and analysis, we have selected 9 variables of defect factor: the trading volume, the fluctuation of KOSDAQ index, and the number of public announcements, etc. Then we have assumed that these variables affect real system errors and analyzed correlation between the hypothesis and the detected system errors. After analyzing, we have extracted the trading volume, the number of orders and fills, changing tasks, and the fluctuations of NASDAQ index as valid variables of defect factor. These variables are proposed for failure prediction model as the variables to manage defects in the finance information system afterward.

• Information Systems Review
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• v.14 no.2
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• pp.103-115
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• 2012

Improvement of the capability to cope with risk based on prior preventive management is very important for efficient operation of financial information system. In order to do this, understanding, analysis, and countermeasures for the risk that happened already in the past is essential. In this study, the defect data which happened in the financial information system including account system, business system and data feeding system during 4 years and 5 months were categorized and analyzed by the domain, defect factors, period, day of the week, phases of software development, and defect cause. As a result, it was identified that the defect data had characteristics and trends along the phase of software development, day of the week, and the cause, also that building risk prediction model was necessary for the risk management of whole financial domain due to the relation of the information systems.

• Journal of Internet Computing and Services
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• v.8 no.2
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• pp.15-22
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• 2007

As we detect defects and eliminate them in early stages, we can make better quality software. For doing this task, we need to use a defect tracking system which con effectively track and manage defects that give severe effects on software quality. Those existing defect tracking systems have some weaknesses as we apply them to organizations that use CMMI for process improvements. Major problems of those systems are that they require the organizations to collect many types of defect data at a time without providing the proper explanation and even without the support of defect management process. The organizations at CMMI maturity level 2 and 3 have problems for analyzing those defects because there is no specific process area at CMMI maturity level 2 and 3 which directly handles defect managing activites. This paper resolves those problems by developing a defect tracking system which offers methods of managing defects. And the system provides guidelines of which defects should be gathered for each CMMI mathurity levels. The system also has functions to generate various status and statistic information on defects, and to assign defect data to the person in charge so that he or she track the defect to the closure

• Proceedings of the Korean Institute of Building Construction Conference
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• 2017.05a
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• pp.266-267
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• 2017

As apartment buildings defect lawsuits become socioeconomic problems, an objective basis system for the term of warranty liability of reinforced concrete constructions is urgent. This study was carried out as a basic study for developing a basis system for the term of warranty liability. To do this, defect data actual collected in apartment complexes were collected and analyzed. As the result of checking the cumulative rate of defect occurrence in reinforced concrete construction by year, the point of time of reaching the 90% level was the 5th years, which was similar with the provision of the Apartment Building Management Act. However, the current Supreme Court precedent has decided that the term of warranty liability for the main structural parts in reinforced concrete construction shall be 10 years and the dispute is expected to continue in the future in the defect lawsuit.