• Proceedings of the KIEE Conference
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• 1998.07c
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• pp.1082-1084
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• 1998

In this paper, we developed a diagnosis device for ZnO arrester to detect on-line leakage current and acquire data from the power distribution system. The arrester is important power equipment used in power transmission and distribution systems to protect the generator and the main transformer from surge and overvoltage. First of all we developed a diagnosis device for ZnO arrester leakage current. And then we detect the total leakage current by the developed device without disconnecting the arrester ground wire and analysis the 3rd order harmonic by Fast Fourier Transform(FFT) to diagnose the ZnO arrester deterioration. With measuring the total current and the resistive current of power distribution system in operation, we analysis the trend of resistive current component in the total leakage current. We expect the result will be promote the method to protect electrical utility and customer from accident.

• Proceedings of the Korean Institute of Interior Design Conference
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• 2007.11a
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• pp.93-98
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• 2007

As coffee's taste and scent are emphasized, and interior atmosphere has changed along with sale of brand's own products, there are also epochal trend changes in interior. So, changes within the space should be focused onto open type self coffee shop, a new cultural space distinguishable from existing coffee shops. Therefore, in this study, the following results could be obtained by performing customer-centered, spatial structural characteristics research on 5 take-out coffee shops opened after 2005 that are practicing self service in Busan and Gyeongsangnam-do regions. In this study, it was shown in the above results that location of the entrance, kitchen, and condiment bar, area per person, size and positioning of furniture, area of windows and doors, etc have strong influences for self service which customers themselves carry their food. Therefore, in planning the interior of self coffee ship in the future, presentation of more effective and practical space based on this analysis will be required.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2003.05a
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• pp.319-328
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• 2003

With the proliferation of WWW, providing more intelligence to Web sites has become a major concern in e-business industry. In recent days, this trend is more accelerated by prosperity of CRM (Customer Relationship Management) in terms of various aspects such as product recommendation, self after service, etc. To accomplish this goal, many e-companies are eager to embed web enabled rule-based system, that is, expert systems into their Web sites and several well-known commercial tools are already available in the market. Most of those tools are developed based on CGI so far but CGI based systems inherently suffer over-burden problem when there are too many service demands at the same time due to the nature of CGI. To overcome this limitation of the existing CGI based expert systems, we propose a new form of Web-enabled expert system using hyperlink-based inference mechanism. In terms of burden to Web server, our approach is proven to outperform CGI based approach theoretically and also empirically. For practical purpose, our this approach is implemented in a software system, WeBIS and a graphic rule editing methodology, Expert Diagram is incorporated into the system to facilitates rule generation and maintenance. WeBIS is now successfully operated for financial consulting in the web site of a leading financial consulting company in Korea.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.10a
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• pp.84-85
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• 2012

Continuous oil price rising and the regulation of carbon emmission makes companies to have higher competitiveness. because of this trend, companies are trying to establish and manage efficient logistics system to improve customer service and reduce cost, so more competitive logistics complex is needed. To construct this kind of logistics complex, proper policy and logistics system for transportation is necessary. Especially, efficient operation through establishing system of logistics at the complex is very important for low cost and environmental friendly point of view. So this paper presents logistics network operation model for efficient transportation, especially approaches the problem with Multi-Phase.

• The Transactions of the Korean Institute of Electrical Engineers P
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• v.59 no.4
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• pp.428-433
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• 2010

According as economy grows, demand for power increases and satisfaction of customer about electricity quality is rising. There is in trend that investment expense by continuously increased supply of electric power equipment is on the increase continuously, but management efficiency improvement through curtailment of supply of electric power equipment investment expense through efficient operation is required rather than to increase investment. In this study, reconsidered about 6 divisions 3 ties that is distribution line basis configuration of Daejeon Geumsan area and analyzed division and tie present condition of truthful distribution System. Examined problem analyzing average division number, tie number and tie switch number, searched about most suitable division that consider load. Hereafter, I wish to take advantage of analysis result in most suitable division and tie of truthful distribution system for power failure section reduction and investment expense curtailment.

• Knowledge Management Research
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• v.20 no.3
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• pp.139-154
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• 2019

With the increasing use of smartphone apps, many apps are coming out in various fields. In order to analyze the current status and trends of apps in a specific field, it is necessary to establish a classification scheme. Various schemes considering users' behavior and characteristics of apps have been proposed, but there is a problem in that many apps are released and a fixed classification scheme must be updated according to the passage of time. Although it is necessary to consider many aspects in establishing classification scheme, it is possible to grasp the trend of the app through the proposal of a classification scheme according to the characteristic of the app. This research proposes a method of establishing an app classification scheme through the description of the app written by the app developers. For this purpose, we collected explanations about apps in the tourism field and identified major categories through topic modeling. Using only the apps corresponding to the topic, we construct a network of words contained in the explanatory text and identify subcategories based on the networks of words. Six topics were selected, and Clauset Newman Moore algorithm was applied to each topic to identify subcategories. Four or five subcategories were identified for each topic.

• Journal of Distribution Science
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• v.19 no.9
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• pp.29-39
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• 2021

Purpose: Nowadays, café shop chains are becoming a trend and growing rapidly in Vietnam. There are numerous people who spend their time in cafes and this has become part of the current lifestyle. Therefore, cafe chains owners compete in offering new cafe concepts to attract customers and deliver their values to customers effectively. To gain competitiveness and attractiveness, a cafe must possess an interesting servicescape and provide a good impression toward customers in a cafe. Therefore, this study is to evaluate the role of servicescape as an antecedent to service quality and behavioral intentions in the Vietnam market. Research design, data, and methodology: The study was conducted through survey questionnaires who had used the service at coffee shop chains in cities of Vietnam. We apply the PLS-SEM method to analyze data and test hypotheses. Results: Servicescape is a second-order construct including hygiene, space, ambiance, design, and equipment. Servicescape also impacts directly on overall service quality, employee service quality, and behavioral intention. Conclusions: Servicescape plays a role as an antecedent for service quality and behavioral intention. Therefore, it confirms the importance of managing servicescape in order to deliver more value to customers through improving service quality so that enhance intention to return to use services in coffee shop chains.

• International Journal of Computer Science & Network Security
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• v.23 no.8
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• pp.199-203
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• 2023

Influential trend that widely reflected the software engineering industry is service oriented architecture. Vendors are migrating towards cloud environment to benefit their organization. Companies usually offer products and services with a goal to solve problems at customer end. Because customers are more interested in solution of their problem rather than focusing on products or services. In software industry the approach in which customers' problems are solved by providing services is known as software as a service. However, software development life cycle encounters enormous changes when migrating software from product model to service model. Enough research has been done on the overall development process but a limited work has been done on the factors that influence requirements elicitation process. This paper focuses on those changes that influence requirement elicitation process and proposes a systematic methodology for transformation of software from product to service model in a successful manner. The paper then elaborates the benefits that inherently come along with elicitation process in cloud environment. The paper also describes the problems during transformation. The paper concludes that requirement engineering process turn out to be more profitable after transformation of traditional software from product to service model.

• Journal of Korean Society for Quality Management
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• v.51 no.1
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• pp.37-54
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• 2023

Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development directions. Methods: Classify the level of service perceived by customers and calculate the customer satisfaction coefficient and PCSI index. In addition, the direction of future research is established by empirically comparing and analyzing the data of this study and the past data. Results: The paper derive the service quality factors to be provided to small businesses in the current state. Moreover, It shows the increasing trend of new companies using comparative analysis with past data Conclusion: Since the new company consists of small businesses with less than 50 employees, further research on small businesses is needed in the future.

• East Asian Journal of Business Economics (EAJBE)
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• v.11 no.2
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• pp.59-70
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• 2023

Purpose - The hospitality industry has experienced significant transformations in recent years, primarily driven by advancements in technology and changes in consumer behavior. The worldwide COVID-19 epidemic has intensified a trend of hotel guests increasingly relying on meal delivery applications. Considering the recent COVID-19 pandemic, this study sets out to investigate how hotel guests have been using food delivery apps before and during the outbreak. Research design, data, and methodology - This study utilizes a systematic literature review as its research design. A systematic literature review is a methodical, well-structured procedure for locating, analyzing, and synthesizing pertinent research articles. Result - The findings shed light on four main aspects: convenience and accessibility, safety and hygiene assurance, personalization and customization, and local exploration and cultural immersion. These findings provide valuable insights into the evolving preferences and behaviors of hotel guests in utilizing food delivery apps, particularly in the context of the COVID-19 pandemic. Conclusion - This study has contributed to the understanding of the changing role of food delivery apps among hotel guests. By recognizing the evolving dynamics and leveraging the opportunities presented by food delivery apps, hotels can adapt to meet guest expectations, enhance customer satisfaction, and thrive in the ever-changing landscape of the hospitality industry.