• Journal of Korea Society of Industrial Information Systems
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• v.10 no.4
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• pp.97-109
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• 2005

Through a meta-analytic methodology, this research analyzes and integrates recently published studies in Korea on customer trust in Internet shopping malls. To this end, the trend in the relevant research area is surveyed, and the meta-analytic procedures are applied accordingly. As results of statistical tests, most preceding and following variables of trust are found significant from the integrative point of view. In addition, a necessity for more reliable empirical studies in the area is identified.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2005.11a
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• pp.143-146
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• 2005

The software reliability growth depends on the testing time because the failure rate varies whether it is long or not. On the other hand, it might be difficult to reduce failure rate for most of the cases are not available for debugging during operational phase, hence, there are some literatures to study that the failure rate is uniform throughout the operational time. The failure rate reduces and the reliability grows with time regardless of debugging. As a result, the products reliability varies with the time duration of these products in point of customer view. The reason of this is that it accumulates the products experience, studies the exact operational method, and then finds and takes action against the fault circumstances. I propose the simple model to represent this status in this paper.

• Journal of Korean Institute of Industrial Engineers
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• v.23 no.3
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• pp.545-557
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• 1997

This paper deals with dynamic optimal pricing for new products by a firm which maximizes the discounted profit stream of it's own in a duopoly. The problem is constructed as differential games and dynamic optimization theory. Cost is assumed to decline as time goes on. A modified customer's choice model is formulated as a diffusion model and we solve a dynamic optimization problem by adopting the diffusion model. Since this paper focus on deriving real prices not showing a time trend, we formulate recursive form equations of costate variables(shadow price) and a simultaneous equation of price. Hence we derive a dynamic optimal pricing model for using in real market. In particular, we construct a dynamic optimal pricing model in the case that there are benefits from not only new subscribers but also previous subscribers. We analyze instant camera market in U.S.A(1976-1985) by utilizing the above model.

• Proceedings of the Korean Institute of IIIuminating and Electrical Installation Engineers Conference
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• 2009.10a
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• pp.383-386
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• 2009

Contract power conversion factor which is applied to estimate contract power of industrial customers is an important standard to calculate transformer capacity. This paper shows a reasonable contract power conversion factor, that was made by the systematic and statistical way considering actual conditions, such as investigated contract power and peak power for the last 5 years of each customer for industrial customers as to AMR system. In this dissertation, it is necessary to analyze the key features and general trend from the investigated data. It made an analysis of the feature parameters, such as average, standard deviation, median, maximum. minimum and thus it was carried the linear and nonlinear regression analysis. Therefore, this paper compared characteristics for a contract power conversion factor which is applied to calculate contract power with characteristics for a regression model for customers which maximum utilization factor of transformer is more than 60%.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.11a
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• pp.317-320
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• 2003

Nowadays, mobile is one of the leading technique fields. So when the company considers adapting CRM$^1$ through using mobile, the company can establish customer's satisfaction more efficiently. However, it hasn't been much studied in this filed of mobile although there has been remarkable advancement research on the technical area. When it comes to CRM in Korea, CBM is developed at the world status on the technique as well as service. And companies are realizing the importance of emerging customers market on their market strategy, so they are trying to attract new customers and also fasten loyal customers. This research will make us foresee and follow m-CRM trend and also give the companies how companies make a module appropriately for their strategy towards m-CRM$^2$.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.11a
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• pp.358-361
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• 2003

As the information and communication technology has been developed, demand for internet and multimedia is increased and customer's needs becomes diverse. Therefore, the convergence of fixed and mobile networks has emerged. Fixed - Mobile Convergence (FMC) service means that it provides users with one type of services from network access to billing regardless of networks and terminal. FMC service is expected to provide an advanced value with both networks providers and users. Wireless local area network (WLAN) and 2.3㎓ HPi are promising services that will generate enormous demands among FMC services. For that reason, this paper investigates the trend of WLAN and HPi in Korea and abroad and suggests future deployment based on reviewing the literature.

• Journal of Distribution Science
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• v.11 no.6
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• pp.21-30
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• 2013

Purpose - This paper examines product design management, the current design focus of which has shifted to the need to produce innovation applications that can effectively respond to the market's consumption changes in a timely manner. Research design, data, methodology - This study discusses several methodologies that are widely used in experimental processes, such as fuzzy theory, multi-criteria decision-making theory, and managing decision making. The designers will better understand their customers by applying these methodologies. This study examines how the current trend in product innovation design observes customer needs, controls innovation, and stimulates design ability. Results - This paper takes innovative telephone design as an experimental case to investigate how to create a product using market-oriented and customized management concepts and creative design abilities. Conclusions - If accompanied by an innovative product value chain, a product can further the development of enterprise management, now the main element of every developed country's social and economic development.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.27 no.12
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• pp.141-145
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• 2013

This paper shows a reasonable demand power, that was made by the systematic and statistical way considering actual conditions, such as investigated contract power and peak power for the last 7 years of each tunnel customer as to AMR. In this dissertation, it is necessary to analyze the key features and general trend from the investigated data. It made an analysis of the feature parameters, such as average, standard deviation, median, maximum, minimun and thus it was carried by the linear and nonlinear regression analysis.

• Journal of Korea Multimedia Society
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• v.3 no.1
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• pp.41-52
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• 2000

This paper introduces the design and implementation of product search support agent for an efficient Internet shopping. In existing shopping malls, electronic catalogs provide the product information by subject or keyword, or the buying information by purchasing history. This proposed product search support agent system is designed to analyze navigating patterns of customers, extract more effective buying information with regard to the current trend in customer navigating . In conclusion, this product search support agent can propose more suitable buying information to customers that he can be proposed to make purchases more efficiently.

• Journal of information and communication convergence engineering
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• v.6 no.3
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• pp.239-244
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• 2008

Cargo tracking issue on train transportation is challenging area because of long distance haulage, theft, terror attack and customer service. This paper aims at evaluating various cargo tracking systems in terms of cost and technology. The contents of this paper consist of the research trend of cargo tracking system in the railroad transportation and reviewing of technical alternatives in cost and service side. GNSS and RFID are reviewed as location tracking technology, Internet and Satellite technology like INMASAT and Low Earth Orbit are also reviewed as communication infrastructure. This paper selects cost and service factors in two alternatives of GNSS-Satellite and RFID-Internet, among GNSS-Internet, GNSS, Satellite, RFID-Internet, RFID-Satellite and evaluate each alternative in terms of cost and service. In a result, in terms of cost, RFID-Internet type is superior to GNSS-Satellite type, but in service GNSS-Satellite type is preferred to RFID-Internet in point of area coverage and service coverage.