• 제목/요약/키워드: consumer's values

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소비자의 창의성, 창발성 그리고 공동가치창출 활동과의 관계: 소비자 동기요인의 조절효과를 중심으로 (Consumer Creativity, Emergent Nature and Engagement of Co-Creation: The Moderating Roles of Consumer Motivations)

  • 강성호;강우성
    • 유통과학연구
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    • 제14권12호
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    • pp.107-118
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    • 2016
  • Purpose - In today's markets, new technologies such as social network systems and user generated contents have provided consumers with access to unlimited amounts of information and an ability to communicate with other consumers in the world. Specially, the massive of the internet and the development of online communities and interactive platforms offer the potential to cocreate with a large number of consumers. Significant changes in marketplace suggest that simply being consumer oriented is not enough, so firms must learn from and collaborate with consumers to create values that meet their individual and dynamic needs. In these sense, emergent perspectives in marketing highlight new opportunities for co-opting consumers as a means to define and cocreate value through their engagement. Although the importance of consumer co-creation with firms, the current literature lacks the respond to two questions: (1) who are the most competent consumers for creating the values with firm? and (2) what are the stimulaters to help the consumers engage for co-creation? To this answer the question, this research investigate how to structure consumer motivations to encourage consumers to be more engaged for co-creation and what drives a consumer to get involved to respond to a call for co-creation. Research design, data, and methodology - To empirically test the hypotheses, a survey was conducted among consumers who had experienced the co-creation including upstream, downstream, autonomous, and sponsored co-creation with the firms. We collected a total of 343 responses. After we excluded 37 questionnaire because of incomplete responses, a total of 306 questionnaire remained. Working with a sample of 306 responses in Seoul and Kwangju, hierarchical moderated regression is employed to test research hypotheses. Results - The results indicated that consumer creativity and emergent nature are positively related to engagement in co-creation including upstream, downstream, autonomous, and sponsored co-creation. Also, the relationships between consumer creativity/emergent nature and engagement in co-creation were moderated by intrinsic motivation in case of upstream and downstream co-creation. Finally, interaction effects between consumer creativity/emergent nature and extrinsic motivation were not significant. Conclusions - These results suggest that marketing managers have to consider the consumer personality such as creativity and emergent nature and stimulate the intrinsic motivation of consumer to achieve the co-creation project successfully.

A Qualitative Assessment of Feminism in U.S. Women's Fashion of the 1970s

  • Kim, Eundeok;Beck, Jane-Farrell
    • The International Journal of Costume Culture
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    • 제6권2호
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    • pp.105-116
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    • 2003
  • The purposes of this study were to examine the fashion adopted by young women in the United States in the 1970s and to explore how the dynamic shifts toward feminist values influenced those fashion trends. Fifteen American women who were college students in the 1970s were interviewed for the study. Throughout the decade, casual and comfortable styles became more prevalent; for example, pants became widely accepted for formal occasions as well as informal occasions due to an overall emphasis on practicality. The feminist and civil rights movements along with more liberal attitudes toward religion were among the more dominant cultural values that influenced the respondents' choices in clothing styles. Feminist presentation was diverse extreme or eclectic - and constantly renegotiating itself. This study helped us better understand the dynamics involved between fashion and value changes as well as the influence of feminism on the 1970s fashion in the United States.

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서비스품질과 쇼핑가치가 소비자 만족 및 재구매의도에 미치는 영향 - 50, 60대 여성 소비자를 중심으로 - (Impacts of Service Quality and Shopping Value on Consumers' Satisfaction for Women in their 50's and 60's)

  • 박은주;강은미
    • 대한가정학회지
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    • 제43권10호
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    • pp.115-124
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    • 2005
  • The purposes of this study were, 1) to examine the conceptual structure of shopping value and service quality as perceived by women in their 50's and 60's, and 2) to investigate the effects of shopping value and service quality on consumer satisfaction of these women. The results mal provide insights related to the silver market in South Korea. Data were obtained for 286 women in their 50's and 60's living in metropolitan areas in South Korea, and analyzed using factor analysis, Cronbach's alpha, and regression. The results showed that service quality was composed of Facilities Service, Product Service, Salespersons' Service and Policy Service. Shopping values perceived by elderly consumers consisted of two factors: Hedonic Shopping Value, and Utility Shopping Value. Elderly consumers perceived Hedonic Value by Salespersons' Service and Utility Value by Policy Service. Salespersons' Service of a store was the most important variable for elderly consumers' satisfaction. The finding suggest that a store's Salespersons' Service is important in predicting elderlv corlsumers' purchase behavior, and they give insight into the development of strategies to be utilized in promotion planning. Implications and drawn for the information useful to consumer behavior researchers and retailers of the silver market.

소비자 쇼핑가치가 웹사이트 구전행위에 미치는 영향: 인성의 조절효과를 중심으로 (Online Consumer's Shopping Value for Word-of-Mouth Behavior: Moderating Effect of Personality)

  • 문윤지
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2013년도 추계학술대회
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    • pp.588-590
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    • 2013
  • 본 연구는 웹사이트에서 소비자들이 추구하는 가치가 소비자의 웹사이트에 대한 태도와 이용의도, 그리고 구전효과에 미치는 영향을 탐색하고자 한다. 본 연구에서 소비자들이 웹사이트 이용 시 추구하는 쇼핑가치는 경제적 가치, 정보적 가치, 오락적 가치로 구분된다. 소비자가 어떠한 쇼핑가치를 추구하느냐 하는 가치추구성향은 이후 소비자가 웹사이트를 이용하는 태도와 타인에게로의 홍보와 같은 구전효과에 유의한 영향을 미치게 된다. 나아가 본 연구는 소비자의 개인적 성향을 사고형(thinking)-감정형(feeling) 성격유형으로 간주하며, 이러한 성격유형에 따라 추구하는 쇼핑가치와 태도 간 관계가 달라질 것이라는 가설을 조절효과를 통해 검증한다. 이 같은 연구모형을 검증하기 위해 본 연구는 오프라인 패밀리레스토랑 이용과 더불어 해당 레스토랑의 홈페이지를 함께 활용했던 경험이 있는 고객들을 대상으로 설문 조사와 Lisrel 분석을 진행하였다. 분석결과, 소비자들의 경제적 쇼핑가치지향, 정보적 쇼핑가치지향, 그리고 오락적 쇼핑가치지향이 강할수록 패밀리레스토랑 홈페이지에 대한 보다 우호적인 태도가 나타나며, 이는 곧 홈페이지의 이용에 대한 의도 및 구전효과에도 긍정적인 영향을 미치게 된다. 사고형-감정형 성격유형의 조절효과 분석결과를 보면, 사고형 성격을 지닌 소비자는 감정형 소비자보다 경제적 가치지향 및 오락적 가치지향에 몰입하여 이후 웹사이트 태도를 결정하는 성향을 보이는 것으로 나타났다.

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소비자들의 일반기후환경태도와 패션기후환경태도: 가치와 지식 및 기후인식과의 관계를 중심으로 (Consumers' Attitudes toward the General and Fashion-Specific Climate Environments: Focusing on the Relations with Values, Knowledge, and Climate Cognition)

  • 정인희
    • Human Ecology Research
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    • 제61권4호
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    • pp.599-613
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    • 2023
  • This study investigated female consumers' attitudes toward the general and fashion-specific climate environments and analyzed the relations between the attitudes and the variables such as values, knowledge, and climate cognition. The data was collected from a sample of 450 women in their 20s, 30s, and 40s via quota sampling from a selfreported online survey in 2023. The measurement comprised the attitudes toward the general and fashion-specific climate environments, Rokeach's 18 terminal values, Holbrook's 8 consumer values regarding fashion products, climate environmental knowledge related to fashion, the cognition concerning the climate crisis, and several demographic variables. Descriptive statistics, factor analysis, reliability analysis, and correlations were applied to the data using SPSS. As a result, two factors were determined for the attitudes toward the general and fashion-specific climate environments, respectively: social and personal. Family security, happiness, and self-respect were identified as important terminal values. Quality, efficiency, aesthetics, and ethics were considered important when the current sample group purchased fashion products. The mean score of climate environmental knowledge related to fashion was lower than neutral; however the cognition of the climate crisis was considerably high. Attitudes toward the general and fashion-specific climate environments showed positive relations with values, knowledge, and climate cognition. The results were discussed to provide some insight and suggestions to carbon neutrality and the related studies.

텔레비전 드라마 수용자의 가족관련 이미지에 관한 수용행태 및 영향요인에 관한 연구 (A Study on TV viewers' behavior on receiving family-related images reflected in soap operas and the determinants on it)

  • 이승미;최은실;박미희;구혜령
    • 가족자원경영과 정책
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    • 제10권4호
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    • pp.163-177
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    • 2006
  • The main purpose of this study was to examine TV viewers' behavior on receiving family-related images reflected in soap operas and find the relationship between TV viewers' family-related value and TV viewers' behavior on receiving family-related images reflected in soap operas with empirical data. The data were collected from 500 adults aged 20-49 living in Seoul area for 3 days(January 17 to 19 of 2006). Statistical methods used were frequency, percentage, regression analysis. The results showed that TV viewer's family-related values and socio-economic characteristics influenced the family-related image reception behavior. Especially viewers' values about child was the most significant variable affecting TV viewers' receptions of family-related images reflected in soap operas.

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중국 소비자의 중용 가치관이 친환경 소비행동에 미치는 영향 (Impacts of Zhongyong Values on Green Consumption Behavior of Chinese Consumers)

  • 리이;이유경
    • 무역학회지
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    • 제46권6호
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    • pp.109-125
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    • 2021
  • China has achieved remarkable economic growth through an extended period of rapid industrialization. However, adverse environmental issues have become more prevalent during this time of development. In particular, car exhaust emissions in the country have become one of the most substantial causes of environmental degradation in China. To combat these issues, the Chinese government is actively implementing green car policies to mitigate the negative environmental concerns. Likewise, Chinese consumers' interest in green cars has also increasing. Despite these changes in consumer perceptions, research on Chinese consumers' green consumption behavior is still in its infancy. Therefore, an empirical study was conducted to measure the relationship between zhongyong(中庸) values, new ecological paradigm(NEP), and green consumption behavior for 334 Chinese consumers. As a result, the study found that the three sub-dimensions of zhongyong(中庸) values(multi-dimensionality, flexibility and compatibility) and NEP had a significantly positive(+) effect on the purchase intention of green cars. It was also found that NEP positively mediates the effect of flexibility and harmony on purchase intention of green cars. This study is expected to provide academic outcomes on China, which is currently the world's fastest growing green car market, as well as providing practical strategic implications for establishing unique green marketing strategy for China.

아파트 브랜드 인지도와 소비자 구매의도에 관한 연구 (Apartment Brand Awareness and Consumers' Purchase Intention)

  • 박은희;차경욱;문숙재
    • 가정과삶의질연구
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    • 제24권2호
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    • pp.27-42
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    • 2006
  • This study examined consumers' awareness of apartment brands and the purchase intention of apartments with brand names. This study compared apartment brand awareness with purchase intention in terms of consumers' socio-economic and housing characteristics. Also, it identified the factors that influence consumers' awareness and purchase intention of apartment brands. The data were obtained via a questionnaire completed by adults 20 years of age and olde. (N=383), and were analyzed by t-tests, ANOVA, chi-square tests, multiple regression, and logistic regression analyses. The findings of this study are as follows: First, both consumers' awareness and purchase intention of apartment brands were higher among married males in their 30s and 40s than among unmarried females in their 20s and 50s. For consumers who had graduated from graduate schools, both awareness and purchase intention of apartment brands were lower than other groups. Second, consumers dwelling in apartments or row houses showed higher awareness of apartment brands. And those who lived in row houses were more likely to consider purchasing apartments with brand names. Third, every factor of consumers' housing values was higher than the middle point of the scale. Especially, economic and social values of housing were important factors for both awareness and purchasing intention of apartment brands. Fourth, the apartment brand awareness had a positive effect on the purchase intention of the apartments with their own brands.

Who Buys Our Brand? The Influence of Consumption Values and the Congruity with Brand Benefits on Brand Identification, Trust and Loyalty

  • Namkung, Sol;Park, Seong-Yeon
    • Asia Marketing Journal
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    • 제22권4호
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    • pp.1-25
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    • 2021
  • This paper explores how the positive effect achieved when consumption value matches brand benefit can increase brand loyalty. Prior research on consumption value mainly focused on perceived value; these studies omit consumers' views of consumption value. Therefore, this study examines the effect of congruence between consumption values (functional, emotional, social, and ethical value) and perceived brand benefits (enabling, enticing, symbolic, and socially responsible benefits) on consumers' brand identification, trust, and loyalty. We find a positive effect on brand identification and brand trust when a consumer's value is similar to a brand benefit, particularly between functional value and enabling benefit, and ethical value and socially responsible benefit. However, congruence between consumption value and perceived brand benefit only had an indirect effect on brand loyalty by mediating brand identification and trust. This study provides a basis for implementing a marketing strategy to build brand assets and increase brand loyalty by providing consumers with the value they want in a diversified market.

소비자 쇼핑가치가 온라인 고객만족도와 충성도에 미치는 영향 (The Effect of Online Consumer's Shopping Values on Consumer Satisfaction and Loyalty)

  • 문윤지
    • 한국산학기술학회논문지
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    • 제17권1호
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    • pp.349-356
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    • 2016
  • 본 연구의 목적은 온라인 숙박예약 웹사이트에서 소비자가 추구하는 쇼핑가치의 차이에 따라 이후 소비자의 만족도와 충성도가 어떻게 달라질 수 있는지에 대한 관계를 분석하고자 하는 것이다. 본 연구에서의 소비자 쇼핑가치는 크게 세가지인 실용적 쇼핑가치, 오락적 쇼핑가치, 그리고 사회적 관계추구 쇼핑가치로 구분된다. 이와 같이 3가지 쇼핑가치, 고객만족도, 고객충성도의 5가지 구성개념을 기반으로 연구모형이 제시되었으며, 연구모형은 온라인 숙박예약 웹사이트를 이용한 경험이 있는 182명의 소비자를 대상으로 구조방정식을 이용하여 검증하였다. 검증결과, 쇼핑가치는 고객만족도와 고객충성도에 유의적인 영향을 미쳤으며, 고객만족도와 충성도 간 관계는 유의한 것으로 드러났다. 결론적으로 온라인 숙박예약 업체는 웹사이트를 고객관계관리의 효과적인 수단으로 활용하기 위해서 어떠한 쇼핑가치를 지향하는 고객인지 성향을 파악함과 더불어 온라인 사회적 영향 효과를 함께 관리하는 노력이 필요할 것이다.