• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2003년도 창립학술대회
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• pp.219-227
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• 2003

E-business including e-commerce boosts the competitiveness of corporations remarkably through the creation of new value added, positioning itself as the key to national competitive edge. Thus, advanced nations and international organizations such as WTO and OECD are structuring a positive support system for e-transformation. Korea also has been pushing for activating e-business at the government level since 2000. ECRC(Electronic Commerce Resource Centers) project is an efficient government initiative and inter-agency coordination in implementing e-Business policy for industry. This project has been sponsored by the MOCIE and operated through prime contracts with KIEC. ECRCs provide such services as educational training, technology transfer, consulting and information service related to e-Business for industry. They had given the digital opportunity demanded by industry from 1997 but in these days there are many other new e-business activating projects in Korea. This paper sought to study a strategic reform plan of ECRC.

• 대한안전경영과학회지
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• 제10권1호
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• pp.197-204
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• 2008

This study's purpose centers plant management activities that is management system for total plant efficiency's maximization, plant evaluation system that production and safety management activities factor that is enforcing in manufacturing industry can develop evaluation model that can evaluate quantitative activities in process that maximize productivity and safety efficiency wishes to do design.

• 대한안전경영과학회지
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• 제4권2호
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• pp.113-122
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• 2002

The marketing environment of recent security business has been changed as goods and service have been changed variously. Under this condition, the security corporations have been trying to have good relationship with customers and to have high gains as well. But the management of the customers in the bond marketing is not enough. Then, this paper suggests some methods to promote the CRM at bond brokerage in order to make profits in the security corporation. First, the customers will know the earning rate of the bond that they have and also they can analysis the difference selling the bond and keeping it until the due date. The developed bond management system analyzes customers' preference from questionaire which is responded by customers. It also can make customers actively sell and buy the bond through recommendations corresponding with customers' preference. Moreover, this paper suggests the video conference consulting system for close relationship with corporation and customers. We have tested this bond management system and we expect that this system activates the buying and selling of the bond that non-experts can easily invest bonds and the security corporations can increase profit.

• Journal of Communications and Networks
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• 제14권1호
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• pp.40-50
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• 2012

The Berkeley-medium access control (B-MAC) is a lightweight, configurable and asynchronous duty cycle medium access control (MAC) protocol in wireless sensor networks. This article presents an analytic modelling of single-hop B-MAC protocol under a Poisson traffic assumption.Our model considers important B-MAC parameters such as the sleep cycle, the two stage backoff mechanism, and the extended preamble. The service delay of an arriving packet and the energy consumption are calculated by an iterative method. The simulation results verify that the proposed analytic model can accurately estimate the performance of single-hop B-MAC with different operating environments.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2008년도 춘계학술발표논문집
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• pp.343-346
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• 2008

기업 컨설팅은 조직의 기술 및 경영에 대한 문제점을 분석하고, 대책을 연구해 경영기법이나 운영에 관한 전문적인 자문활동을 수행하는 것이다. 그러나 특히 경영능력과 경험이 부족한 중소기업에게는 그 필요성이 크게 대두되고 있으나 업무 생산성 및 품질에 대한 의식이 미흡하고, 조직 비활성화가 상존하는 경우가 많다. 또한 기업 내부의 문제점 발견 및 발전방향 등에 대한 전략적 수립이 대표자의 주관적 입장에만 의존하는 실정으로 급변하는 경영환경에 적응하여 성공으로 이루어지기 위해서는 관련 외부 전문가의 참여가 필요시되고 있다. 따라서 본 연구에서는 국내 정보화에 관한 컨설팅 서비스품질의 구성요인으로 크게 서비스 제공과정의 과정품질, 결과품질, 서비스 비용으로 대별하여 분석 비교하였으며, 또한 서비스품질에 미치는 영향에 차이가 있는지를 실증적으로 증명하고자 하였다. 결과적으로 서비스 품질이 고객만족에 미치는 영향 및 재이용의도와 구전의도와의 관계를 밝힘으로서, 서비스 품질이 기업의 수익성에 크게 기여하는 중요한 요소임을 제시하고자 한다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제13권8호
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• pp.4270-4284
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• 2019

This study presents a reference model (RM) and the architecture of a cognitive health advisor (CHA) that integrates information with ambient intelligence. By controlling the information using the CHA platform, the reference model can provide various ambient intelligent solutions to a user. Herein, a novel approach to a CHA RM based on evolutional cyber-physical systems is proposed. The objective of the CHA RM is to improve personal health by managing data integration from many devices as well as conduct a new feedback cycle, which includes training and consulting to improve quality of life. The RM can provide an overview of the basis for implementing concrete software architectures. The proposed RM provides a standardized clarification for developers and service designers in the design and implementation process. The CHA RM provides a new approach to developing a digital healthcare model that includes integrated systems, subsystems, and components. New features for chatbots and feedback functions set the position of the conversational interface system to improve human health by integrating information, analytics, and decisions and feedback as an advisor on the CHA platform.

• The Ewha Medical Journal
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• 제40권3호
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• pp.99-103
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• 2017

Antimicrobials were one of the great invention of modern era. However, the abuse of antimicrobial both in human and animals has led to a high rate of occurrence of antimicrobial resistant microbes. Disease treatment caused by antimicrobial resistant microbes including superbacteria has emerged as critical issue worldwide. Communication and cooperation among researchers in diverse fields are needed to solve the resistance to antimicrobials. Culture Collection of Antimicrobial Resistant Microbes (CCARM) has taken a leadership role an intermediary among various research fields by providing certified antimicrobial resistant microbes with their information since 1999. CCARM collects antimicrobial resistant microbes from clinical, agricultural animals and products, and environmental fields, and classifies and stores them according to their origins, species and antimicrobial resistance mechanisms. CCARM is performing the roles (collection, deposit, preservation, distribution, service, and consulting) of Biological Resource Center designated by Organisation for Economic Co-operation and Development.

• Asia Marketing Journal
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• 제15권4호
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• pp.213-222
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• 2014

MPC is a specialized CRM company providing one-stop service through contact centers and has built a No. 1 "MPC Brand" in the industry. Founded in 1991, MPC has expanded into CRM solutions and services by launching businesses with database marketing. On Dec. 12, 2005, MPC became listed as the first company in the CRM industry on KOSDAQ. Now, MPC reserves 2,932 seats nationwide. MPC provides inbound/outbound services through various channels, such as phone and e-mail, and analyzes operating results in various aspects to improve services and make suggestions. MPC offers specialized training based on analyses of customers' requirements. Also, MPC develops essential solutions for customer consulting and management. In this case, we describe how MPC succeeded in the Korean market and identify its key success factors. Also, we discuss the issues faced by contact centers and suggest solutions.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2023년도 추계학술발표대회
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• pp.898-899
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• 2023

COVID-19 가 종식되어 관광산업이 활발해짐에 따라 외래관광객 데이터를 분석하여 활용할 필요가 있다. 한국관광 데이터랩의 외래관광객 조사 보고서는 설문을 통해 수집한 데이터에 대해 각 요인별 통계를 제공하고 있지만 복합적 요인으로 분석하기 어렵다. 본 연구는 2017 년부터 2022 년까지 한국관광 데이터랩의 외래관광객 조사 데이터를 Microsoft Power BI 를 통해 분석하여 여성 20대, 서구 관광객의 방한 활동과 방한 고려 요인 등 복합적 주요 영향 요인을 도출하고 그에 따른 발전 방향을 결론에서 제시한다.

• Asia pacific journal of information systems
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• 제7권1호
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• pp.25-48
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• 1997

This study examines whether expenditures in information technology (IT) are associated with increases in the Tobin's q ratios a measure of organizational performance. It uses two groups of sample, Korean and American firms that disclose IT expenditures. For the all-firms group of each country, the association between IT expenditures and Tobin's q ratios is positive and statistically significant. But the association varies among industries. For Korean firms, IT expenditures appear to increase Tobin's q ratios for the machine and equipment manufacturing industry group (SIC3-2). IT expenditure ratio of this group as a percent of total sales is highest among the industry groups. For all service industry groups(SIC4&5), the estimated coefficient of IT expenditures is positive but statistically insignificant. For American firms IT expenditures in most of the manufacturing industry groups appear to increase only a little, if at all, for the Tobin's q ratios. But IT expenditures appear to have a greater impact on Tobin's q ratios for all service industries (SIC4-7). For three service industries tested (transportation and telecommunication- SIC4, financial- SIC6, consulting and other service industry- SIC7), the estimated coefficient of IT expenditures is positive and statistically significant. The evidence from both Korean and American firms suggests that IT expenditures in service industries provide a greater impact on an organizational performance than ones in manufacturing industry. To test whether service industries use a competitive strategy utilizing IT as a core competence, the samples ore divided into two groups, service and manufacturing industry. For Korean firms, both IT and R&D expenditures in manufacturing industry are associated with increases in Tobin's q ratios. But for service industry, the estimated coefficient of only IT expenditure is positive. For American firms, the estimated coefficients of both IT and advertising and R&D (ARD) expenditures in manufacturing industry are positive but the coefficient of only ARD is statistically significant. For service industry, the estimated coefficient of only IT expenditure is positive and statistically significant. The evidence may suggest that manufacturing industry uses both R&D and IT strategies to increase a competitive advantage but uses R&D strategy as a core competence. However, service industry uses IT strategy as a core competence to increase a competitive advatage.