• 한국병원경영학회지
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• 제14권3호
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• pp.83-103
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• 2009

The main objective of this study is to investigate the influence of physician's communication styles and quality, and physician-patient relationship on patient satisfaction for improving physician's communication which is one of factors determining service quality in health care services, and providing the suggestion for building the positive physician-patient relationship. Data were collected from 341 inpatients in 13 general hospitals and university hospitals located in Busan Metropolitan City and Kyeongsang-do area using structured self-administered questionnaires. Major results of the empirical analysis are as follows; First, mutual-opened-cooperative physician-patient relationship, patient's communication receptive attitude, patient-oriented physician's communication style, and quality were significantly varied by respondents' characteristics such as age, consensual, job, and income. Second, empathy, patient's communication receptive attitude, physician-patient relationship, and patient satisfaction were significantly varied by respondents' medical-related conditions. Third, there was a significant correlation between active communication receptive attitude of patient and mutual-opened-cooperative physician-patient relationship. Fourth, patient-oriented physician's communication style and physician-patient relationship were found to have positive influence on total communication quality and effectiveness and empathy facet of communication quality both. Finally, patient-oriented physician's communication style, empathy, active communication receptive attitude of patient, and mutual-opened-cooperative physician-patient relationship were found to have positive influence on patient satisfaction. This research findings suggest that putting emphasis on effective physician's communication and enhancing positive physician-patient relationship are crucial for marketing activities and customer satisfaction management in health care settings.

• 가정과삶의질연구
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• 제19권3호
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• pp.89-104
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• 2001

The purpose of this study is to investigate the relationships between the attitude and performance for the etiquette of vocational high school girls. The main results were as follows: 1) The effective factor of their attitude for the etiquette is the communication level among family members. 2) There is static correlations between their attitude and performance for the etiquette. 3) In order to increase the level of their performance for the etiquette, we should raise the level of their attitude for the etiquette through harmonious communication among family members.

• 한국생활과학회지
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• 제17권6호
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• pp.1151-1165
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• 2008

This study examined the current status of consumer competency such as consumer knowledge, consumer role attitude, and consumer skill and the related factors among female marriage immigrants. The data were collected from 220 female marriage immigrants living in Yeungnam region. The results of this study were as follows. First, the mean for consumer knowledge was 5.555, the mean for consumer role attitude was 4.067, and the mean for consumer skill was 3.841. Second, the results of t-tests and ANOVA showed that there were differences in the category of consumer knowledge according to age, educational level, marriage duration period, and Internet contact frequency. And the differences were found in age, educational level. communication with family about consumption and TV contact frequency for consumer role attitude, whereas in age, educational level, marriage duration period, employment status, communication with family about consumption and communication with friends about consumption for consumer skill. Third, according to the regression analyses, educational level was significant for consumer knowledge. Additionally, communication with family about consumption and TV contact frequency were significant for consumer role attitude, and age, educational level, communication with family about consumption and communication with friends about consumption were significant for consumer skill.

• International Journal of Internet, Broadcasting and Communication
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• 제12권3호
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• pp.206-212
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• 2020

The purpose of this study is to analyze the structural relationship among information attitude, brand attitude, usage satisfaction, brand image and brand loyalty of YouTube sports Contents. The survey subjects to achieve the purpose of this study were selected the 490 YouTube sports contents Viewer in the metropolitan area. Data processing was done with SPSS 23 for frequency analysis, Cronbach's α analysis. Also, AMOS 21 was used for confirmatory factor analysis and structural equation model analysis. The results of the analysis are as follows: First, it is more effective to increase the attitude toward the brand itself rather than information attitude to use satisfaction Second, both information attitude and brand attitude were found to have a positive effect on enhancing brand image. In relation to attitude and image, it was possible to achieve research accumulation for YouTube users. Third, it was found that both the use satisfaction and the brand image presented in the previous study had a positive effect on brand loyalty.

• 대한안전경영과학회지
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• 제15권2호
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• pp.151-159
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• 2013

This paper reviewed the relationship between internal marketing(management support, education, pay system, internal communication, employment security) and food safety climate(prevention, superior attitude, work condition), and the moderating effect of employment type(permanent or temporary employees) in food service company. Based on the responses from 304 responses, the results of hierarchical multiple regression analysis showed that 4 factors(management support, education, internal communication, employment security) effect positively on food safety climate(prevention, superior attitude, work condition). The positive effect of internal communication on superior attitude and work condition appeared to be more positive in permanent employees than in temporary employees. And the results of t-test analysis showed that permanent employees perceived more positively all internal marketing factors(management support, education, pay system, internal communication, employment security) and food safety climate(precaution, superior attitude, work condition) than temporary employees.

• 한국응용과학기술학회지
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• 제41권2호
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• pp.363-374
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• 2024

이 연구의 목적은 식음료 기업의 스포츠 스폰서십 활동에 대한 커뮤니케이션 효과를 규명하여 최근 활발하게 진행되고 있는 식음료 기업의 스포츠 스폰서십활동에 대한 커뮤니케이션효과를 파악하여 기업의 전략적 마케팅방안을 모색할 수 있도록 하는 기초자료를 제공하는데 있다. 이를 위해 지난 1월 식음료기업 N사가 주최한 스포츠대회에 참여 및 관전한 사람 300명을 대상으로 설문조사를 실시하여 267부를 통계분석에 활용하여 다음의 결과를 얻었다. 첫째, 스포츠 스폰서십은 기업태도에 정적영향을 미치는 것으로 나타났다. 둘째, 스포츠 스폰서십 요인 중 이미지제고, 홍보, 촉진은 제품태도에 정적영향을 미치는 것으로 나타났으나 이벤트기여는 제품태도에 영향을 미치지 않는 것으로 나타났다. 셋째, 기업태도는 제품태도에 정적영향을 미치는 것으로 나타났다. 넷째, 기업태도는 구매의도에 정적영향을 미치는 것으로 나타났다. 다섯째, 제품태도는 구매의도에 정적영향을 미치는 것으로 나타났다.

• 한국인쇄학회지
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• 제29권1호
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• pp.101-110
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• 2011

This research attempts to analyze type of typography influence on advertising attitude, brand attitude, and purchasing intention among print advertisements. Frequency analysis, reliability analysis using Cronbach's alpha, and MANOVA were utilized to analyze those gathered data. The result is the type of typography, affects on building advertising attitude in the mind of audience. However, brand attitude, and purchasing intention are not signigicant. It means that type of typography does not influence on building brand attitude and purchasing intention.

• 한국지역사회생활과학회지
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• 제19권3호
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• pp.373-386
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• 2008

The purpose of this study was to examine the effects of parent-adolescent relationship and marital conflict perceived by adolescents on peer victimization. The subjects were 353 middle school students selected from two middle schools in the Incheon area. The instruments of research included the peer victimization index, the parenting behavior index, the parent-adolescent communication index, and the marital conflict inventory. The statistics used for this data were t-test, ANOVA, correlation analysis and multiple regression analysis. This study showed that middle school student's peer victimization was influenced significantly by the gender. Correlation analysis indicated that parenting behavior and peer victimization were significantly correlated. That is, oppressive, over protective and/or permissive attitudes of the parent were positively correlated with peer victimization. Intimacy and reasonable attitude were negatively correlated with middle school student's peer victimization. Also, parent-adolescent communication and peer victimization were significantly correlated. Especially, open communication was negatively correlated with peer victimization while problematic communication was positively correlated with peer victimization. Marital conflict perceived by adolescents was positively correlated with peer victimization. It was also found that gender, oppressive attitude, permissive attitude, open communication, and marital conflict were significant predictors of middle school student's peer victimization.

• 한국인쇄학회지
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• 제29권3호
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• pp.31-40
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• 2011

Using of QR(Quick Response) code is dramatically extended to various marketing area; not only substitute of bar code but also new tool of PR and marketing. This research attempts to analyze brand communication effect using QR code printed on product package especially in snack product category. Findings are 1) communication effect are different according to the type of book-trailers; 2) cinematic production and animation are the most effective type of book-trailers; 3) for memory and confirmation(sharing), a)stills and straplines, Analysis result of hypothesis I showed that characters of QR code influence on brand attitude. Among dependent variables, only reliability is significant. That means reliability of company and brand using QR code influence on brand attitude. The higher reliability of QR code, the better brand attitude of the brand. Analysis result of hypothesis II found that only reliability is significant on purchasing intention. Reliability of company and product using QR code influences on purchasing intention. The higher reliability of QR code, the higher possibility of purchasing products. Therefore, company can enhance reliability of both company and its products by using QR code. Using QR code will bring high reliability and high brand attitude and purchasing intention.

• 한국언론정보학보
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• 제39권
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• pp.102-139
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• 2007

본 연구는 가상공간 내 정치적 토론과정에의 참여가 토론 참여자들의 시민적 태도(대인간 신뢰와 호혜성)와 시민참여 의향에 어떠한 영향을 미치는지, 그리고 이러한 영향이 토론과정에서 겪는 의견불일치 경험에 따라 어떠한 양상으로 나타나는지를 알아보기 위하여 실험연구를 수행했다. 실험 결과는 우선, 가상공간 내 정치토론은 토론 참여자들의 시민적 태도의 형성에 부분적이지만 긍정적인 영향을 미치는 것으로 나타났다. 다음으로, 토론과정에서의 의견불일치 경험은 이들 토론 참여자들의 시민적 태도를 감소시키기보다는 오히려 고양시키는 데 긍정적인 영향을 미치는 것으로 나타났다. 마지막으로, 토론과정에서 획득된 시민적 태도는 그들의 시민참여 의향에 부분적이지만 긍정적인 영향을 미치고 있었으며, 이러한 효과는 대인간 신뢰보다는 호혜성에 의해서 더욱 두드러지게 나타났다. 이러한 연구 결과는 사회자본과 개념적으로 상당부분 호환이 되는 시민적 태도가 사람들 사이의 정치적 대화와 토론이라는 커뮤니케이션 행위를 통해서 형성되고 확충될 수 있음을 시사해준다. 나아가 이는 커뮤니케이션 결사체(연계망)으로서 정치적 토론의 장에의 자발적인 참여가 다른 사람들과의 공유하는 시민적 태도의 향상에 기여함으로써 사회통합과 사회적 결속력을 강화시키는 채널로서의 기능할 수 있음을 낙관적으로 조망할 수 있도록 해준다.