• Title/Summary/Keyword: client services

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A Study on Home Health Care Service and the Level of Client Satisfaction (가정간호 서비스내용 및 만족도에 대한 조사연구)

  • Jo, Mi-Ja;Hyun, Hye-Jin;Yun, Soon-Nyoung
    • Journal of Home Health Care Nursing
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    • v.2
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    • pp.52-59
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    • 1995
  • This Study was done to examine the home health care service provided by home care nurses and the level of client satisfaction. Data were collected from 60 clients who received services from a home care center. The tool for measurement of satisfaction was composed 13 items and was 3 score scale. The results of this study are summarized as follows ; 1. By the disease pattern, subjects were distributed into cardiovascuvr disease(73.5%), digestire disease(10.2%), endocrine disease (6.1%), Senile dementia(6.1%) and the others(4.0%). 2. By the disease pattern, provided home health care services were follows; In cardiovascular disease and digestire disease, direct nursing service, education and physical assessment were provided every time. In senile dementia, direct nursing services were mainly provided and transfer and medication were rarely provided. 3. The level of satisfaction on provided home health services was high; mean score was 2.4 out of 3.

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Performance Analysis of Service Model between server and client on PMSS System (PMSS 시스템에서 서버/클라이언트 간 서비스 모델의 성능분석)

  • Lee, Min-Hong;Kim, Kyung-Hoon;Nam, Ji-Seung
    • The KIPS Transactions:PartA
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    • v.11A no.3
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    • pp.207-212
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    • 2004
  • This paper provides the higher user QoS(Quality of Service) by analyzing media service model between server and client in single VoD(Video on Demand) environment and applying it to parallel VoD environment. Media service model is divided into the Client Pull, Server Push, and IPP(Interleaving Pull & Push) model. A server sends data based on client's request in the Client Pull Model. A server one-sidedly sends data without client's request in the Server Pull model. And the WP model unites above two models. For a parallel VoD environment, We built the PMSS system which provides the parallel media streaming services that one client is simultaneously served by several servers. In the single and parallel VoD environment, We compare and analyze the performance of service models with respect to network delay and data size in buffer. In this experiment, we found that IPP service model keeps the least network delay and stable client buffer in the parallel VoD environment. This result shows that PMSS can provide the more quality of service.

The Development of Client Satisfaction Instrument in Home Care Service (가정간호서비스에 대한 대상자 만족도 측정도구 개발)

  • Park, Hyun-Tae;Park, Jung-Ho
    • Journal of Home Health Care Nursing
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    • v.8 no.2
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    • pp.159-170
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    • 2001
  • Client(patient) satisfaction has been used for a variety of purposes in different settings, yet, those receiving home care services have been the focus of few satisfaction studies. Satisfaction is considered an indicator of quality of care and is also being used to assess the performance of home care providers and home health care delivery at multiple levels. The aim of this study was to develop the tool for evaluating client satisfaction in several aspects with home care service while maintaining or achieving acceptable reliability and validity. Firstly, Client Satisfaction Instrument made preliminary of 43 items composed basic 6 criteria and 7 indicators, based on a review of literature, quality improvement and client satisfaction findings in home care. Secondly, there were consisted in two expert panel groups who were made in professionals of research and practice in home care field. The tool was modified to 6 criteria and 7 indicators, 25 items after reviewing by two expert panel groups. The content validity index of the tool was above 0.8 and the results of internal consistency was more than 0.8 in all items. Finally. The Client Satisfaction Instrument in Home Care Service was made up 6 criteria such as client satisfaction of nurses's instruction of home care educational need. knowledge/technique/attitude of homecare nurses's performance. interpersonal relationship and emotional support of nurse. easiness of homecare accessibility, continuity of homecare service. overall efficacy of homecare use, 7 indicators. and 25 items. The results of evaluating client satisfaction will be able to contribute in quality improvement and service marketing in home care.

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An Extension of PC based B$\'{e}$k$\'{e}$sy Audiometer to Support Client/Server Model (클라이언트/서버 모델을 지원하기 위한 PC 기반 B$\'{e}$k$\'{e}$sy 청력검사시스템의 확장)

  • Song, Bok-Deuk;Kang, Deok-Hun;Sim, Hye-Jin;Shin, Bum-Joo;Kim, Jin-Dong;Jeon, Gye-Rok;Wang, Soo-Geun
    • Journal of Information Technology Services
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    • v.10 no.2
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    • pp.259-269
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    • 2011
  • The B$\'{e}$k$\'{e}$sy audiometer is used to determine not only hearing threshold but also assumption of recruit phenomenon and cause of disease. However, current B$\'{e}$k$\'{e}$sy audiometer takes an operational model, so called face-to-face model, in which model one audiometrist can assess only one subject at a time. As a result, the face-to-face model leads to high audiometrist's labor cost and long waiting time when there exist many subjects. To improve such weakness, this paper extends PC based B$\'{e}$k$\'{e}$sy audiometer to support client/server model in which model one audiometrist enables to concurrently access several subjects. As providing capabilities such as real-time transfer of assessment result, video monitoring of subject and video chat, the same effect as face-to-face model but overcomes weakness of face-to-face model.

Case Management Process identified from Experience of Nurse Case Managers (의료급여 관리사의 실무 경험을 통해서 본 사례관리 과정)

  • Park, Eun-Jun;Kim, Chun-Mi
    • Journal of Korean Academy of Nursing
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    • v.38 no.6
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    • pp.789-801
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    • 2008
  • Purpose: The purpose of this study was to develop a substantive theory of case management (CM) practice by investigating the experience of nurse case managers caring for Medical Aid enrollees in Korea. Methods: A total of 12 nurses were interviewed regarding their own experience in CM practice. Data were recorded and analyzed using grounded theory. Results: Empowerment was the core category of CM for Medical Aid enrollees. The case managers engaged in five phases as follows, phase of inquiring in advance, building a relationship with the client, giving the client critical mind, facilitating positive changes in the client's use of healthcare services, and maintaining relationship bonds. These phases moved gradually and were circular if necessary. Also, they were accelerated or slowed depending on factors including clients' characteristics, case managers' competency level, families' support level, and availability of community resources. Conclusion: This study helps understand what CM practice is and how nurses are performing this innovative CM role. It is recommended that nurse leaders and policy makers integrate empowerment as a core category and the five critical CM phases into future CM programs.

Comparison and Evaluation of Vector and Raster Methods for Mobile Map Services (모바일 맵 서비스를 위한 벡터와 래스터 기법의 비교 평가)

  • Choi Jin-Oh
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.10 no.8
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    • pp.1459-1464
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    • 2006
  • There are two approaches to construct mobile GIS, Vector and Raster methods, according to the map data transformation format from server to mobile client. Each method requires a different implementation architecture of server and client modules for mobile map services. And each have advantages and disadvantages at the different aspects. This thesis implements these two approaches, thus, compares the each merits, by experiments. They include the transmission performance, map quality, and so on.

Comparison and Evaluation of Vector and Raster Methods in Mobile Map Services (모바일 지도 서비스에서 벡터와 래스터 기법의 비교 평가)

  • 최진오
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.10a
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    • pp.464-467
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    • 2003
  • There are two approaches to construct mobile GIS, Vector and Raster methods, according to the map data transformation format from server to mobile client. Each method requires a different implementation architecture of server and client modules for mobile map services. And each have advantages and disadvantages at the different aspects. This thesis implements these two approaches, thus, compares the each merits, by experiments. They include the transmission performance, map quality, and so on.

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Mashup Web of Visual Structure using the Mechanism of GPIS Tracking (GPIS Tracking 메커니즘의 시각구조 Mashup Web)

  • An, Sung-Eun;Kim, Jung-Joong
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.2 no.4
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    • pp.65-71
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    • 2009
  • Web Contents have been evolved from statics, dynamics contents to Mashup service. In recent years, Mashup which can creates new contents by mixing different services is topic on the web service. But, Mashup is only concentrate on making new contents to provide for client. In this paper, we propose the policy of composing services and client-friendly UI.

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Interoperability of Spatial Data through Open Web Map Server

  • Cho, D.S.;Jang, I.S.;Min, K.W.;Park, J.H.
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.488-490
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    • 2003
  • Over the past few years, a number of studies have been made on web map services, which enable the GIS user to access spatial data through the web. They, however, have focused on only implementation techniques separately, such as map client implementation, map server implementation, communication between client and server, and the map data representation. Therefore, it is hard to share and practical use the spatial data, because they does not ensure interoperability in heterogeneous map servers. In this paper, we have designed and implemented the web map server with open architecture, which complies with the standard interfaces proposed by OpenGIS Consortium (OGC). In particular, we have extended the OGC’s interfaces for a map server to support one or more data sources. This paper has contributed to construction and practical use of web map services by newly proposing the method of implementation of a map server, which could be reused regardless of the types of data sources.

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A Framework for Remote Service Invocation of Android Services to Communicate with External Services in Java Environment (자바환경에서 효과적인 안드로이드 서비스의 외부협업을 위한 원격서비스호출프레임워크)

  • Choi, Jaehyun;Park, Jeawon
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.349-359
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    • 2013
  • Recently, smart phones have been widely used in the world. Android phones especially provide existing mobile phone features as well as capability of running enterprise applications and web applications by using services. However, such a linkage has limitations to use Android phones as client devices, there is difficulties in providing services by utilizing characteristics of Android. To solve this problem, we need to invoke services by each other. Currently, the Android platform currently supports inter-process communication IPC. However, there is a limitation that Android services just can invoke remote calls. In this paper, we propose a framework to invoke Android services in java environments. For doing this, we propose methods to make services public and to invoke services in using remote calls and communication methods between java environments and Android.