• Title/Summary/Keyword: client importance

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The Mediating Effects of Bidirectional Knowledge Transfer on System Implementation Success

  • Kim, Jong Uk;Kim, Hyo Sin;Park, Sang Cheol
    • Asia pacific journal of information systems
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    • v.25 no.3
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    • pp.445-472
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    • 2015
  • Although knowledge transfer between two different parties occurs in IS development projects, the majority of prior studies focused on knowledge transfer from IT consultants to clients. Considering two parts of knowledge transfer in IS development projects, we must consider both 'where knowledge is transferred from' and 'where it is transferred to'. Therefore, in this study, we attempt to describe two different routes of knowledge transfer, such as knowledge transfer from an IT consultant to a client and knowledge transfer from a client to an IT consultant. In this regard, we have examined the effect of two different routes of knowledge transfer on system implementation success in IS development project. Specifically, we adopted the knowledge stock-flow theory to examine the causal relationship between IT consulting firms and clients in terms of knowledge transfer and eventual system implementation success. Survey data collected from 213 pairs of individuals (both clients and IT consultants) were used to test the model using three different analytic approaches such as PLS (partial least squares) and two types of mediated regression techniques. We found that knowledge transfers partially mediated both the relationships between IT consultants' IT skills (project members' business knowledge) and system implementation success. Furthermore, the effects of each knowledge transfer were distinguished by depending on the types of system, such as ERP or groupware. Our attempts have significant implications for both research and practice given the importance of effective knowledge transfer to IT consulting.

Improving Outsourced ISD Project Performance : Focusing on Conflict and Conflict Resolution Facilitation (아웃소싱을 통한 정보시스템 개발성과 향상방안 : 갈등 및 갈등해결 촉진을 중심으로)

  • Cho, Dong-Hwan;Lee, Ho-Geun;Lee, Choong-Cheong
    • Journal of the Korean Operations Research and Management Science Society
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    • v.33 no.1
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    • pp.71-105
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    • 2008
  • Various stakeholders within and outside of the organization are involved and participate in the outsourced IS development. As their interests and goals are different conflict arises in the process of their interaction, and it is an important factor affecting outsourcing success. The study focuses on the conflict between client users and vendor, i.e. main conflict in the outsourcing project, and examines the relationship of conflict with project success, the antecedents of conflict, and investigates the effectiveness of conflict resolution facilitation. An integrated conceptual model is developed grounded on is outsourcing, IS development, project management, and organizational behavior literature. Nine specific hypotheses on the conflict in outsourcing projects are proposed, and data collection and analysis are performed with 214 ISD outsourcing projects. Results indicated that the conflict between client users and vendor in outsourcing projects was found to have negative effects on project success. Main causes affecting conflict were examined, and relative influences of these causes were clarified. Recently internal IT personnel have been faced their role change with the increase of outsourcing, and the importance of their conflict resolution facilitation was highlighted.

A design and implementation of transmit/receive model to speed up the transmission of large string-data sets in TCP/IP socket communication (TCP/IP 소켓통신에서 대용량 스트링 데이터의 전송 속도를 높이기 위한 송수신 모델 설계 및 구현)

  • Kang, Dong-Jo;Park, Hyun-Ju
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.17 no.4
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    • pp.885-892
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    • 2013
  • In the model Utilizing the TCP / IP socket communication to transmit and receive data, if the size of data is small and if data-transmission aren't frequently requested, the importance of communication speed between a server and a client isn't emphasized. But nowadays, it has emerged for large amounts of data transfer requests and frequent data transfer request. This paper propose the TCP/IP communication model that can be improved the data transfer rate in multi-core environment by changing the receiving structure of the client to receive large amounts of data and the transmission structure of the server to send large amounts of data.

Design of Web Service by Using OPC XML-DA and OPC Complex Data for Automation and Control Systems

  • Tan Vu Van;Yoo Dae-Sung;Yi Myeong-Jae
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.06a
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    • pp.250-252
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    • 2006
  • Web technologies are gaining increased importance in automation and control systems. However, the choice of Web technologies depends on the use cases in the application environment. In industrial systems, the data can be got not only from many different field systems and devices but also from different OPC (OLE for Process Control) Servers. Current OPC Client might be able to read simple data from OPC Server, but there are some problems to get structured data and to exchange structured information between collaborating applications. Therefore, OPC Foundation has defined interfaces to OPC XML-DA (OPC XML Data Access) and OPC Complex Data that aim to solve those problems. The OPC XML-DA can facilitate the exchange of plant data across the internet, and upwards into the enterprise domain. In addition, the OPC Complex Data will extend the OPC DA specification to allow the OPC Client to read and decode any type of data from measurement and control systems on the plant floor. This paper will describe the concept of OPC XML-DA and OPC Complex Data. And then it proposes a mechanism to implement the OPC Complex Data into OPC XML-DA Server. Additionally, the paper also discusses the security aspects.

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NON-VALUE ADDING ACTIVITIES IN SOUTH AFRICAN CONSTRUCTION: A RESEARCH AGENDA

  • Fidelis Emuze;John Smallwood
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.453-458
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    • 2011
  • The construction industry's importance to nation building, economic empowerment, and contributions to global commerce cannot be over emphasised. However, poor productivity, accidents, rework, time and cost overruns, and client dissatisfaction have characterised the industry performance in a multi-dimensional way. The central issue in this particular research is the seemingly inadequate achievement of optimum performance in the construction process, either with respect to value for money for the client and the entire construction supply chain or value in terms of the utility derived from built assets in spite of efforts by government and governmental bodies such as the Construction Industry Development Board (cidb) to increase industry performance. Therefore, based upon an extensive review of related literature, the paper reports on effects and causes of non-value adding activities in the construction industry in general, and South African construction in particular. The research findings indicate that activities that can be referred to as non-value activities are not only prevalent, but they can also be held responsible for performance related issues in terms of cost, time, quality and health and safety (H&S) in construction; and the exploration of pluralism in the research methodology may result in a robust model based upon the system dynamics approach. Therefore, the study suggests that there is major scope for value optimisation in the construction process especially in terms of availability and implementation of interventions, which have not only proven successful in other industries, but are also adaptable in the construction industry context.

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A Study on Authentication of Mobile Agency AP Connection Using Trusted Third Party in Smart Phone Environment (스마트폰 환경에서 신뢰기관을 이용한 이동 통신사 AP 접속 인증에 관한 연구)

  • Lee, Gi-Sung;Min, Dae-Gi;Jun, Moon-Seog
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.11
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    • pp.5496-5505
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    • 2012
  • As the IT industry develops, the smart-phone technology and functions which are actively being studied at the moment greatly influence the entire living environment. With the smart-phone technology and functions, people's interest for the wireless LAN which can be used to get access to the Internet anytime anywhere is gradually increasing. However, since the malicious attacker can easily carry out hacking or approach the contents due to the characteristics of the wireless radio wave, the personal information with a high level of importance for data security is easily exposed due to Spoofing, Denial of Service attack and Man in the Middle attack. Therefore, the demand for security is gradually increasing. In this paper, the safe wireless network service environment is provided by supplementing the vulnerability in regard to Spoofing, Session Hijacking and Man in the Middle attack after executing the client's authentication process, the AP authentication process and the Mobile Agency authentication process with the client's information in the USIM, the AP information and the Mobile Agency information when the client uses the wireless Internet through the Mobile Agency AP access in the smart phone environment.

Role of Music in Therapist - Client Relationship (치료사-내담자 관계에서 음악의 역할에 대한 사례 연구)

  • Rhee, Hye Joo
    • Journal of Music and Human Behavior
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    • v.3 no.2
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    • pp.29-44
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    • 2006
  • Trust and understanding relationship promoted between a therapist and a client is the basic building block to successful recovery. Its importance is not only pertaining to the music therapy but also to counseling and psychological therapy. Because of its gnificance, broad spectrum of research has been conducted for quite a long time. Historically, researches have been focused on therapists or client's chological variables rather than emotional effects on each other that occur during the therapy session. Recently researchers turned their attention to emotional relationship between a therapist and a client. With recent advances in the field of music and psychological therapy, subsequent study has been conducted to investigate the role that music plays in the therapeutic relationship. For this research, eleven music therapy sessions were conducted for the adult females who are alcoholics. The first three sessions were of group therapy. Fourth to eleventh therapy session was done individually. Throughout the research case-by-case study has been conducted on the basis of the analysis of video and audio taped materials. Analysis depends heavily on its reference from the Amir's music research of 1990, which used Ferrara's seven phases of phenomenological study. Especially, verbal and nonverbal communications were closely analyzed in musical perspective. Research revealed that music and musical instruments act as a mediator between a therapist and a client. By doing so, it protects a therapist from unnecessary negative emotional displacements of a client and creates mutual reliability between a therapist and a client. Here, research suggests that music and musical instrument play a central role in building relationship between a therapist and a client, and it indicates that it has positive effect on treatment.

The Coping Experience in Hypertensive Clients (고혈압 환자의 대처경험)

  • 이정섭;오세영;한혜숙;이여진
    • Journal of Korean Academy of Nursing
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    • v.31 no.5
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    • pp.759-769
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    • 2001
  • To find the experience about clients with hypertension and to help them to care for themselves in the community. Method: All data was collected from August 1999 to October 1999, through in-depth interviews, observation, and telephone interview with 7 participants who have been diagnosed with hypertension for 1 to 10 years. According to Strauss and Corbin's Methodology, the data was continuously coded into concepts and categories, and then new data was analyzed simultaneously by a constant comparative method. Results: There are 171 concepts, and then they were grouped into 34 the lower categories and 15 to the upper categories. The course of the coping of fear in hypertensive client consisted of 6 processes. The awareness of seriousness was context, and the fear was core phenomenon about the coping experience. We also found that hypertensive clients have 3 patterns, depending on the awareness degree of seriousness and the fear about hypertension. Conclusion: Our nurses should recognize the importance of effective management and seriousness about hypertension, offer clients the importance of family support and the information of etiology, symptoms and signs of hypertension, and provide the correct information on hypertensive medication. We should be able to guide their fear about hypertension to positive self-management, so that they may manage their disease thoroughly and effectively.

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A Standard Method for Progress Measurement in a Petrochemical Plant EPC Project (석유화학 플랜트 EPC 사업의 진도율 산정표준의 제안)

  • Cho, Hong-Yeon;Yoo, Hoseon
    • Plant Journal
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    • v.7 no.4
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    • pp.77-87
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    • 2011
  • In proportion to continuing growth of overseas plant market and the trend of its mega scale of the project, the importance of management is significantly emphasized for the successful execution of the project. And it is recognized that progress control is the most important management item amongst the others in the management. Progress control is importance of progress measurement for performance measurement and process control of project, but it is hardly obtainable securing the objectivity in the progress measurement since the progress measurement are being applied differently in accordance with the project conditions and the experience level of the person in charge for the progress control. This study has conducted as following to propose a standard method for progress measurement in a petrochemical plant protect. Domestic and overseas plant projects are investigated variously with the applied method of progress measurement, and the deduced problem of progress measurement. And then standard method for progress measurement of engineering, procurement, construction and commissioning has been proposed according to comparison and analysis of practices in domestic & overseas plant project, procedures for progress control in the globally reputed petrochemical client, company rules and recommendation of the expert in progress control.

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A Design of Hybrid Implementation Server System for Network Game (네트워크 게임을 위한 하이브리드 분산 서버 시스템 설계에 관한 연구)

  • 배재환
    • Proceedings of the Korea Multimedia Society Conference
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    • 2003.05b
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    • pp.455-459
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    • 2003
  • In the great motive power which promotes the Game of future to develop. three main factors focus on 3D Graphics, Network and Virtual Reality. the Network technique as necessary elemental technique in Next-generation on-line game is being researched largely. However, from viewing the features of on-line game, if many users meet in same server, it not only causes heavy load to the server and brings inconvenience to the users, but also increases expense to the service provider and creates a problem which is to put up server or not. A proposal is going to do hybrid distributed system a client hardly depends on server for this paper, and to be able to enjoy a network game through information alternating current between clients. depended on the existing server, and the most message processing did a design in order to achieve between clients. A design way to propose is as follows. Primarily it was done in order proposed a message grade anger process way, and to be able to manage server or a client according to importance of message, and, with the second, did a Client-Server method and a Pear-to-Pear method at the same time, and a chase did efficiency. Third is going to propose other problem solving way by message grade anger in multi-anger and a security section of a message cue.

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