• Title/Summary/Keyword: client's violence

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A Study on the Mediating Effect of Job Stress, Job Attitude, and Social Support in the Relationship between Client Violence and Social Worker's Job Response (클라이언트 폭력과 사회복지사의 직무반응 관계에서 직무스트레스와 직무태도, 사회적 지지의 매개효과)

  • Il-Hyun, Yun
    • Journal of the Korea Safety Management & Science
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    • v.24 no.4
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    • pp.15-23
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    • 2022
  • This study investigated the effects of job stress, job attitude, and social support on the relationship between client violence and social worker job response. The multi-mediating effect of job stress, job attitude, and social support between client violence and social worker job response was empirically analyzed. 257 social workers in social welfare facilities were analyzed using SPSS. The following conclusions were drawn. First, there was a significant correlation between client violence, job stress, job attitude, social support, and job response variables. Client violence was affecting variables related to social worker job response. Second, job stress, job attitude, and social support had multiple mediating effects. The parallel mediation effect and the serial mediation effect were verified. Third, job attitude was found to be a variable of multiple mediating effects. Fourth, job stress and social support were found to be double mediating effect variables. In response, programs and manuals suitable for the type of social welfare facilities and the policy basis for preparing countermeasures for social workers were limited, and follow-up studies on various variables were suggested.

A Study of the Factors influencing on Client's Violence in a Shelter for Teenage Runaway (청소년쉼터에서의 클라이언트 폭력에 영향을 미치는 요인)

  • Yoon, Suk Ja;Kim, Hee Jeong
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.1-11
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    • 2013
  • This study attempt to explore how much characteristics of personal and institutional of staffs in shelter for teenage runaway influence to client's violence, and which factor of them are relative to client's violence. For this aims, we carried out a survey, survey subjects in shelter for teenage runaway participated in this research. T-test and variance analysis attempted to compare degree of violence experience of respondents by personal and institutional characteristics. According to result of analysis, age in the midst of personal characteristics is meaning difference and duty-time and type of shelter in the midst of institutional characteristics revealed meaning difference. Next, Multi-regression analysis tried to explore relative factor influencing on client's violence. The results, age in the midst of personal characteristics is relative with physical violence, duty-year in present institution is relative with etc harm. Also, duty-time per week of institutional characteristics is relative all with four type of violence. Type of shelter is relative with property harm, emotional violence and etc harm. Counseling time during duty is relative with physical violence. Above results provide basic data to find ways preventing client's violence to staffs in shelter for teenage runaway.

A Study on Client Violence Against Social Workers: in the Field of Child Protection Services (사회복지 실천현장의 클라이언트 폭력 연구: 아동보호서비스 현장을 중심으로)

  • Shin, Jun-Seob
    • Journal of the Korean Society of Child Welfare
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    • no.27
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    • pp.37-68
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    • 2008
  • Based on the assumption that client violence against social workers may impede the effectiveness of social work intervention, this study investigated the prevalence and negative effects of client violence among child protection workers. A national sample of 207 child protection workers participated to the study. The results showed that 62.8%(n=130) of the respondents experienced violence by children's parents or other guardians in the year of 2007. This prevalence was similar level to that of other service fields. However, perception about client violence of the respondents was more serious than workers in other fields. Respondents who have experienced client violence showed emotional reactions such as angry, burnout, frustrated. This emotional reaction impacted more on woman respondents. This study further found that client violence had negative effects on such work-related variables as workers job satisfaction and intention to leave.

Service Quality and Client's Satisfaction of Security-Guard Company (경호${\cdot}$경비업체의 서비스 품질과 고객만족)

  • Kang, Min-Wan;Chang, Ye-Jin;Lee, Young-Sun
    • Korean Security Journal
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    • no.10
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    • pp.1-14
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    • 2005
  • The concern of personal and social security has been increased all over the world with each passing day by the international terrorism and the domestic crime of violence grew gradually in the late of 70's and the early of 80's. The Security-Guard Industry, especially, has been growing rapidly by the starting from the 911 terror in 2001, therefore there has been increasing the supply and demand of Security Service in Korea explosively by the reasons, Actually, the Facilities Security Service is increased actively more than the VIP security Service among them. So, most of the Security-Guard Companies in Korea also have treated the Facilities Security Service at present. Although the importance of quality at the Facilities Security Service, especially mechanical equipments and systems, is on the rise, actually the studies about relations with the Service Quality and the Client's Satisfaction are quite insufficient at the field of Security-Guard Science study in the actual situation. As a result, the purposes of this study are to contribute for composing the knowledge of Security-Guard Science and to offer the basic data for elevating the Service Quality and Client's Satisfaction by consulting other studies. In order to achieve the purposes of this study, we compare and analyze how the Service Quality have affect on the difference of Client's Satisfaction by the client's characteristic of sociology and demography, then we find out the effect to the Service Quality for Client's Satisfaction, finally we try to show the vision of the Security-Guard Company's future in Korea. 1. How does the Service Quality of Security-Guard Company has affect on the characteristic of sociology and demography 2. How does the characteristic of sociology and demography in Security-Guard Company has affect on the Client's Satisfaction 3. How does the Service Quality of Security-Guard Company has affect on the Client's Satisfaction.

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A Case Study of Family Therapy for Marriage Migrant Woman who Experienced Family Violence - Focusing on Chinese Woman Who Participated in Counseling alone - (가정폭력 피해 결혼이주여성의 가족치료 사례연구: 단독으로 상담에 참여한 중국출신 여성을 중심으로)

  • Moon, Jung Hwa
    • Korean Journal of Family Social Work
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    • no.55
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    • pp.91-128
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    • 2017
  • The purpose of this study is to develop an effective intervention strategy for marriage migrant woman in family therapy. For this purpose, we collected counseling cases of professional counselors who successfully completed counseling and attempted the qualitative analysis of treatment intervention strategies and effects. The results of the study were obtained by dividing the meaning units in the immigrant woman's statements made during the counseling process composed of a total of 6 sessions. The counselors were analyzed to have tried the following intervention strategies. They attempted the following six strategies: Helping emotional differentiation by searching for unresolved emotional problems, dealing with undifferentiation due to family projection process and love triangle, dealing with multi-generational transfer process of the original family relationship patterns and coping mechanism, shedding lihgt on ineffectiveness of inconsistent communication due to emotional oppression applying a communication model of MRI, switching client's awareness through reorganization, suggesting a way of communication that leads to real self. Such counselors' attempts resulted in positive changes and treatment effects were found to include first, cognitive insights and motivation for change, second, improved communication skills and third, anxiety reduction and self-differentiation. Due to their husbands' refusal to participate in counseling, marriage migrant women often get involved in counseling alone, so they tend to worry that the effectiveness of family therapy may be low but it was found that the proper intervention of the counselor could improve the ability of the wife to resolve conflicts, which would be a great help in solving problems such as family violence and this study is meaningful in that it provided the appropriate therapeutic intervention strategies needed.

Importance of Education Contents and Competencies on Home Care Nursing of the Hospital and Public Health Nurses in Korea (임상간호사와 보건간호사가 지각한 가정간호 교육내용의 중요도 및 업무수행능력)

  • Yu, Sook-Ja;Kim, Soon-Lae;Baek, Hee-Chong;Lee, Jong-Eun
    • Journal of Home Health Care Nursing
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    • v.7 no.1
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    • pp.5-14
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    • 2000
  • This study was conducted during the time period of September 1997 to February 1999. in order to provide data concerning important facets of horne care nursing and the degree to which practicing hospital and public health nurses believe themselves to be competent in each area. The study subjects consisted of 610 hospital nurses, 158 public health nurses and 21 other nurses from Seoul and the province of Kyunggi. Korea. Data was collected through self-reporting questionnaires which was used by Kim et al.(1999) to evaluate the status of home health nursing and the varying ideas of self-competence that practicing nurses have. The results of the study were as follows: 1) The mean scores of perceived important components and competencies on home health nursing measured on the Likert 4 point scale were $3.15{\pm}0.36$ for importance. and $2.56{\pm}0.36$ for competency. Of the four categories regarding nursing services, the 'Nursing skill' factor had the highest importance and competency. 2) There were significantly higher scores for hospital nurses' importance components and competencies of home care nursing as compared to those scores for public health nurses. 3) The significant factors of the importance component of home care nursing listed in order of priority were 'general infection control', 'bed sore care skill', 'rehabilitation care', 'keeping maintenance of the client's confidentiality', 'malpractice', 'diabetes patient care', 'ability for problem solving' respectively. In contrast, of low priority in the importance components of home care nursing were 'referring nursing as a job to others'. 'record keeping', 'family dynamics', 'medical equipment', 'economic problems', 'environmental assessment', 'suture removal', 'multidisciplinary coordination' respectively. 4) The high priority of the degree to which practicing nurses believe themselves to be competent in home health nursing were the 'blood sugar test', 'enema skill', 'injection skill', 'skin care', 'bed sore care skill', etc. In contrast, lower competence for home care nursing as perceived by nurses were 'AIDS care', 'family violence care', 'substance abuse care', 'mental health care' respectively.

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